Got a flounder fillet handshake?

     How about the opposite?  I met someone the other day whose handshake practically brought me to my knees.  After we talked awhile, and I asked about it, she said her father always taught her to act tough when she was nervous, and bone-crusher handshakes seemed to satisfy her agitation. 

     Don’t you love being greeted by a salesperson who’s looking over your shoulder?  Or at your feet, the top of your head, your belly button?  Your spouse? 

     And of course there are also the ones we always jump at the chance to buy from, the ones whose faces look like they just stepped in dog poop on their way in the door, or who must surely have run over their grandmas with a reindeer, or who are still pretzeled-up with glaring angry eyes and wrinkled brows a full hour after being cut off by an oozing dump truck on their commute to work.

     And then to put the famous Horse and Dog trainers to shame, there’s the “People Whisperer.”  Or on the flip side, the backslapping loudmouth.  

REMIND YOURSELF:

• When you own or manage a business, every single thing you do every day is a form of selling yourself or your ideas.
• A sale is made or broken in the first ten seconds.
• The first ten seconds of every encounter is consumed by first impressions (which don’t get a second chance) and those first impressions have largely to do with handshakes, eye contact, smiles, and a moderate and engaging tone (and volume level) of voice.       It’s the attitude you project that makes or breaks. 

     Yes, of course, clothes and grooming, but I have to assume you know how to bathe and dress yourself, clean your nails and stuff like that.  But you know what?  I once saw a total slob sell a $35 million company in twenty minutes with nothing but charm and some decent financial statements. 

     You wouldn’t have taken the chain off your front door if he appeared on your stoop in the dirty, bedraggled outfit he had on.  Yet he absolutely glowed as he delivered his sales spiel.  He had the magic.  He made things happen. 

     The man had a smile and tone of voice that made you want to hang on and listen and trust him.  His eyes screamed with enthusiasm but engaged others with a sense of acceptance and camaraderie while his voice left listeners hearing only rationality and justification for the purchase decision.  It was reassuring. 

     You would never dream to have looked at your watch.  His day-old whiskers, scuffed shoes and wrinkled wrong-size suit were never noticed by the decision makers.  He listened.  He exuded confidence and pride and energy and the attitude that he had what was needed at a reasonable price.  He did in fact.  The same business is worth billions today!  So is the man who sold it.

     STOP TODAY FOR JUST A MINUTE.  Hitch up your belt and boots.  Look in the mirror and give yourself your best smile.  Shake your own hand firmly (turn your left hand pinkie up and thumb down to create the right effect!).  Tell yourself:

“I am the best there is at what I do and people need what I have to sell and they are willing to pay what I ‘m asking because I have the magic!” 

     (Right!  Now do it again like you mean it!  Without genuineness, attitude takes you nowhere!)  You might rather want to conduct this little rah-rah session for yourself in your own bathroom instead of the hotel lobby.  But do it.  And remember to pass on all the good feelings it raises because it does, and because you can, and because you never know who your next customer might be!    halalpiar

# # #

If you have no customers

to start with, don’t start! 

Q. What single factor drives most business ventures under? 

A. Poor management. 

     You were thinking finances perhaps, or unproductive employees, or inability to compete effectively?  These negatives can certainly kill off great ideas and intentions quickly, but they all come from poor management.

     A key indicator of poor management (funding, employee and competitive status are not always evident, nor are they always indicative) is the sense of desperation (or ignorance) that accompanies strategic marketing pursuits focused on gaining new customers.

     The best source of business is existing and past business.  Period. 

     When you can present your sales message to those who have already been your customers, the task is always easier and the expense involved is always less because you are dealing with people or entities to whom you (your business) are (is) a known factor.  You have a history with them. 

     At some point, past customers have already paid you for your products or services.  They already know what you’re about and accept you for what they know.  You needn’t start from scratch to get their attention.  You need only to remind them of the positives of their experiences with you, and bring them up to date with your business.  This can be done for minimal expense. 

     The same can be said for existing customers– in spades!  You already have the ears of the people you are currently dealing with.  They wouldn’t be existing customers if they weren’t pleased with your business.  You don’t need to shout or drumroll your message.  You don’t need to underscore the benefits of your products and services. 

     You need only to maintain active communications, introduce new ideas and developments and give them what I call “Stand-On-Your-Head-And-Spit-Wooden-Nickles” service.  This can be done for zero expense!  

     When marketing gets expensive and drives businesses to the wall, is when over-zealous bursts of advertising, promotion, PR and Internet (more the former than the latter) are unleashed in attempts to get new customers. 

     NEW customers are VERY expensive to solicit and sell because you must start with the assumption that they don’t know you and perhaps never heard of you.  This means you have to get their attention, grab their hands, convince them to stay attentive and walk them through the benefits attached to your sales message, then motivate them to open their wallets.  Desired results are seldom produced. 

     Except for one in a billion odds, this is a long, drawn-out process that takes huge amounts of time, energy, and money.  Building a business slowly on the strengths of each past and present customer relationship will create new customers for you without all that draining output.

     The problems for brand new business ventures are even greater!  Where do you get past and present customers when you’ve just opened your doors? 

     If you have no customers to start with, don’t start! 

     If you have a small handful of customers to start with, you need to be prepared to commit your every waking minute to nurturing and cultivating that small handful until it’s an armful, and then a truckful . . . 

     Failure to do exactly that is one reason 9 out of 11 new businesses fail in the first 3 years and that it takes 5 years on average just to break even financially.  This notion goes full circle back to the top of this post: poor management! 

     If you’re an entrepreneur and this hasn’t scared you off, be prepared to pursue your ideas to the exclusion of all other pursuits, and recognize that this level of sacrifice often breaks up personal relationships and entire families.  Still there?  Then stop reading this and get moving!  halalpiar

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Talk that’s never walked

cannot survive in business.

     If you’ve heard me railing against the incoming government’s total lack of business experience, it’s with good reason.  Neither the new President nor the new Vice President have one iota of business experience.  Can you honestly sit there reading this and think that it really doesn’t matter to you?    

     Does it matter to you that neither of these velvet-tongued politicians have a shred of management experience?  Can you honestly sit there and say that that doesn’t matter that neither of these people have ever even managed a state national guard unit? 

     You know what?  If you answered “yes” to either or both of the last two questions, you are simply not a business owner or business manager or savvy entrepreneur (so I don’t know why you’re reading this in the first place), OR perhaps it’s possible that you’ve been hoodwinked, manipulated, and brainwashed by the media, or by the eloquent rhetoric that oozes from these two leaders’ mouths?  Are you a victim of talk that’s been talked but that’s never been walked?   

     Oh, I’m being disrespectful?  Sorry you would think that.  No, I’m not in the least. 

     I AM being brutally honest here though.  You may not want to hear this but if you have disrespect for the Presidency, that is your CHOICE.  You can just as easily choose to respect the office, regardless of your inability to relate to the person who holds it.  Even deep dislike for disreputable or disingenuous presidents past (except perhaps Clinton) never tarnished the respect for the office they held. 

     Business vs. politics.  The difference is this:  business success is built on hard work and innovation and follow-through, not loose talk that sounds nice.  It is not built on unrealistic fantasyland ambitions, nor empty promises.  Business success does not sprout from sounding great and delivering nothing.  It certainly is not the product of inexperience and disrespect for those who have business experience. . . and unlike politics, popularity contests do not breed success.

     Representing a state is not the same as managing a business. 

     Dealing with others who represent other states is not the same as building employee and customer loyalty; it’s not the same as making sales.  Trading off favors to get what you want is not the same as keeping AR and AP in balance, generating ROI, cutting costs and devising new revenue streams, getting/keeping/motivating top employees and vendors, fostering product and service innovation, dealing with the forces of the marketplace and the competition, and creating new and repeat sales! 

     It’s not the same.  It’s not even close! 

     So what’s a business owner or manager to do?  Answer: A better job!  We have to work harder AND smarter because we have no national leadership that understands what makes us tick.  The track-record is that business is viewed by our nation’s new leaders as nothing more than a source of money with which to fund socialistic programs instead of stimulate job creation and economic growth. 

     We have no national leadership that can appreciate and value and stimulate entrepreneurship.  Is there even a sliver of national leadership respect for the fact that it’s entrepreneurs who have made this country what it is, and that it’s our brave young military people who have kept it that way?  Or will we be getting lip-service alone?  Tuesday’s as good a day as any to decide.  Listen carefully to what’s not said. halalpiar

# # #

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Aerodynamically, the bumble 

bee shouldn’t be able to fly, but 

the bumble bee doesn’t know it 

so it keeps on flying.

–MARY KAY ASH (Founder, Mary Kay Cosmetics)

     A class exercise I’ve done in many management training programs, including a week ago with a diverse team of BURRIS LOGISTICS company leaders has participants stand arms distance from others and follow three simple 1-minute sets of instructions.  It is worth 3 minutes to be Mary Kay’s bumble bee!

(Not for use while driving or operating heavy equipment or on a rooftop or edge of a cliff, or if drunk or with 2 broken arms, or if you’re standing in the path of a buffalo stampede 😉

     I also suggest you get someone (preferably with a soothing voice) to read these 3 steps to you and that you step back from the computer and simply do as asked.  I promise these next 3 minutes can change your life for the better, immediately!

1)  Stand relaxed, feet apart, hands at your sides. Take a couple of deep breaths. Go ahead. Breathe… good.  Now, slowly let your arm (either one) rise slowly from your side until it’s out in front of you and parallel to the ground.  Next, without lowering your arm, bring your arm slowly to the side, and keep moving it back still parallel to the floor to a point where it starts to feel uncomfortable, then stop. 

Good, now take inventory of where your arm ended up.  Next, bring your arm slowly back until it’s out in front again, then slowly back down to your side.  Good.  Challenging stuff here, huh?

2)  Now imagine that you are going to do the exact same thing again, but this time with your eyes closed . . . and just pretending to do it.  Take a couple of deep breaths and close your eyes.  Eyes closed now, imagine that you slowly let the same arm raise itself from your side until it’s out in front of you and parallel to the ground.  Good. 

Next, imagine that your arm is again moving slowly to the side, still parallel to the floor and imagine you are still slowly moving it back, and back some more and that you go right through that point where you’d stopped before and you just keep going, very easily and with no discomfort — to a new point that’s far past where you stopped the first time, and you keep going until that new spot starts to feel a little bit uncomfortable, and you stop there.  Good. 

Now, eyes still closed, pretend you are taking inventory again of where this new stopping place is and then imagine that you slowly return your arm back to that spot in front of you, and slowly lower it back down to your side.  Okay open your eyes again, now.  Wow!  Good job!  We’re two-thirds done!

3)  Okay, now, here’s the last step.  Just as we’ve already done, take a couple of deep breaths.  Good.  Now, eyes open, slowly let the same arm raise itself from your side until it’s out in front of you and parallel to the ground.  Good. 

Next, let your arm move slowly to the side as you did before, still parallel to the floor and that you are still slowly moving it back, and back some more and then just like you did with your eyes closed, that you go right through that point where you’d stopped before and you just keep going, very easily and with no discomfort — to a new point that’s far past where you stopped the first time, and you keep going until that new spot starts to feel a little bit uncomfortable, and you stop there.  Good.

Now, eyes still open, take inventory again of where this new stopping place is . . . got it? . . . and then slowly return your arm back to that spot in front of you, and slowly lower it back down to your side.

     You did what?  You surpassed yourself!  You exceeded the point you went to the first time by simply imagining that you could in fact perform much better.  You didn’t need me.  I was just your coach.

     The bottom line here is that you can surpass yourself and your own expectations of what you are capable of doing simply by relaxing your mind and your muscles (with deep breathing in this case) by imagining yourself accomplishing what you want, by visualizing yourself as succeeding.

     Try this with someone who needs a little lift (or an entire class if you’re a teacher or trainer).  If you practice it and take your time with it and sound encouraging, you will be astonished with the kinds of results this exercise produces for others as well as yourself.  Try it.  It works.  Call me if it doesn’t, or if you want more info (931.854.0474) or leave a comment below.  Happy arm exercise!

# # #

Hal@Businessworks.US

Open Minds Open Doors

“My assistant’s love life? 

…more than I wanna know.” 

(And I’m actually afraid of her finding out about mine, so I keep a distance!) 

“And what’s so bad about that?  After all, I’m not running a social service organization here; this here’s a business.  There’s no room for touchy-feely, warm/fuzzy, cuddly-wuddly (“cuddly-wuddly”?) stuff — least of all between me and the people who work for me.  If we don’t keep a respectful distance, the work will never get done, and my granddaddy always said: “Don’t fish off company docks!”

WOW!  Some good arguments there, Mr. Hardass, and I’m sure that strategy has worked well for you because you’re still in business while others around you keep tumbling.  But, you know what?  Odds are for sure that you’re not getting the productivity levels you deserve out of those you employ.  Here’s why:

KEEPING THE BEST PEOPLE means treating them like they are the best, all the time, no exceptions, even when they screw up and you choose to feel angry about it. 

You might try, instead of anger, to choose (yes, anger is your choice!) the path of a constructive guide by:

1) Taking some deep breaths to calm down your neurological system, relax your muscles and stimulate more oxygen to your brain to become more alert.  You may have to quietly walk away or gently close your door to force yourself to concentrate on your breathing for a minute or two, then

2) Chalking it off to a learning experience for the employee (AND for your self for not having forewarned or kept on top of the issues involved) and taking some solice that the employee probably feels badly enough without being chastized.  Try instead asking for (in writing by the end of the day!) three ways to specifically prevent that kind of screw-up in the future, which puts a positive focus on problem prevention (vs. negative nonproductive scolding).

3) Remembering that Maslow’s Heirarchy still rules HR’s motivational universe of successful companies.  Small frequent rewards that specifically address the personal needs of each individual always motivate best, and can usually be more economical.  A recognition seeker will prefer a plaque to cash.  The parent of a crooked-toothed teenager will prefer one-time orthodontist bill payments over a permanent salary raise. 

The point here is that you will never be able to know what makes your people “tick” –and each marches to a different drummer– UNLESS you make more of an effort toward intimacy!  How will you ever know about the teenager’s teeth, for example, unless you’ve had some kind of informal small talk discussion with the parent over lunch or coffee?  Would you even know that person has a teenage child?

And it doesn’t stop with that.  We often change our wants and needs literally overnight.  A local TV interview, for instance, with the regognition-seeker may satisfy that need to the point where a plaque has no meaning. 

The teenager’s grandmother may have just come up with the cash for the braces, prompting the parent to be more interested in ressurecting pursuit of new tires for the family car.  (Again, a much cheaper and more appreciated one-time-expense reward for good work motivates more than a permanent ongoing salary raise!)  The trade-off to taking the time and trouble to know your employees better is that it will –in the end– cost you less and increase your business productivity levels.  

So, bedroom habits?  No.  Getting a fix and keeping tabs on each individual employee’s changing wants and needs?  Yes.  Listening carefully?  Yes.  Caring enough to provide the kinds of support –within reason of course– that those who work for you really need?  Yes.  Take the time; it pays!   

halalpiar

# # #

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The Problems Start Tuesday!  

If you own or manage a business, you’d better sit up and take notice at the plans being made for the week ahead.  [And what I am about to say here is not out of bitterness or sour grapes.  It is out of common sense.  It is out of respect for those Americans whose vigilence and acts of bravery have given us the freedom to be able to speak out and challenge abusive leadership no matter its source.]

     So, Is it just my imagination (isn’t that a song?) or doesn’t it seem inappropriate (like taking poverty-stricken people to a casino) and inauspicious (not conducive to success) AT THIS PARTICULAR STRESSED-OUT TIME IN AMERICAN HISTORY to be spending so frivilously and lavishly for Presidential Inaugural celebrations? 

     Okay, maybe it’s just me.

     Am I dreaming that Joe-the-plumber Americans have been rocked back on their heels with worries about how to take a more fiscally responsible personal and business spending path right now?  Am I alone seeing that most Americans appear to be clutching their pocketbooks like never before?  Or am I just fantasizing all this?

Why would ANYone with a conscience (hmmm) who is about to take control of the planet’s most powerful country, including all the ingredients that determine our nation’s economic well-being –or state of dissipation as the case may be– think for even two (2) seconds that over-spending for such self-aggrandizement and self-serving ends is an okay thing to do? 

     Do you think it’s okay?  I certainly don’t.  I don’t believe your’re “entitled” to a honeymoon when your family is starving just because you ran a successful political campaign.  And I believe we are obliged to question the man’s judgement. 

     What would ever make the new president think he is endearing himself to those he’s been chosen to represent by pissing away (pardon the term; it’s the most accurate I could muster) their hard-earned taxpayer dollars? 

What makes it okay to lend mere lip-service and tacit approval-by-avoidance to skyrocketing forclosure and bankruptcy levels then turn around to hold an extravagant party to celebrate oneself with cash wrenched from our wallets and our children’s piggybanks and our aging parent’s fixed incomes? 

     You don’t believe it?  Here’s a perfect example (and you won’t hear much about this from the idolizing, fawning, he-can-do-no-wrong mainstream media): Teetering on the precipice of financial collapse, the State of Maryland is reported to be coughing up ELEVEN MILLION DOLLARS for inaugural expenses. 

     The list of how many millions of dollars are about to be wasted is exceeded in shamefulness only by the list of dire financial circumstances surrounding the States that are being arm-bent into donating. 

Here’s a question:  Given the sorry state of America’s economy, if it was YOUR inauguration, do you think YOU might forego some of the megamillions of dollars worthy of pomp and circumstance and direct some (or heaven forbid, all) of the funds earmarked for partying into some high need areas? 

     Small business incentives, for example, could serve to create jobs.  Many self-sacrificing, battered, struggling military families could use their own “bailouts” — cash for food, transportantion and heating fuel (with apologies to Internet inventor Al Gore whose global warming theories . . . well, you can finish the rest of that sentence) would take America a great deal further than a week-long bash!

     On top of the points I made in a recent post here. . . that we are now faced with the two top leaders of our country possessing zero (0) business experience between them and, correspondingly, no appreciation for entrepreneurs being the ultimate catalysts of change . . . we are also forced to stand by helplessly watching Tuesday’s shameless splurge of outrageous expenses that could be better used to save lives and buysinesses.

     You own or manage a business?  Beware!  Stay alert!  Don’t get hurt!  We are on our own more than ever before.  Let’s keep our shoulders together and move forward as a unit of influence.  We are, after all, here to leave our marks on the world, aren’t we?  We have to make opportunities from the problems we face, the REAL problems , , , the ones that start on Tuesday.   halalpiar

# # #

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You will get what you want

if you help enough other

people to get what they want!

     Scenerio: You’re supposed to be an entrepreneur.  You got yourself into a business startup situation that’s cash short and you’ve got to make it work but can’t afford the tools you need, or even the workspace.

     Scenerio: You own or run an established business that has been steadily shrinking with the economy and the future is looking glum because you can’t seem to drive the customer base you need to buy your products or services.

Aw, those are two totally different situations, Hal. You can’t address them both in one blog and solve them with one solution.

Yup!  You’re probably right.  I also don’t pretend to have all the answers.  But I am pretty good at igniting sparks.  I mean, all ya gotta do is rub two businesses together to start a fire!  How about the two examples?

The entrepreneur thinks she needs cash to furnish an office and pay for workspace to start her computer seo consulting enterprise.  The old guy runs a 5o year-old lumber yard and his historically reliable contractor customers are at a construction standstill.

With the lumber yard so quiet, surely there’s a spare corner’s worth of office space somewhere that’s easily furnished with makeshift benches, shelves and tabletops.  There shouldn’t be any shortage of electric lines and even soundproofing should be readily available.

With all the belt-tightening going on, homeowners are turning inward to add onto and improve existing living space on their own, armed with do-it-yourself books, neighborhood teens looking to make a few bucks to support their text message and ipod habits, and a trial and error attitude.

The entrepreneur sees the opportunity and moves in for the kill — but it’s a mutual benefit kill.  With win-win as an objective, the strategy unfolds.  She barters for the space and makeshift furniture in exchange for email blasts to his homeowner database announcing free seminars run by local (out-of-work) contractor experts teaching attendees how to add a room onto their homes, how to convert an attic or basement into living space, etc.

Homeowners learn for free.  Homeowners purchase materials at the lumber yard and hire contractor/teachers for parttime on-site consulting.  The entrepreneur gets commissions on the referrals, makes numerous business contacts from among the homeowner classes, and helps pump up the lumber yard website by tying in a contractor blog site for helping unemployed roofers, framers, etc. find work.

Disneyland?  Not if you decide to make it work and are willing to try out new ways of doing business that help you achieve your goals without spending money.  It starts by opening your mind to possibilities, and by figuring out that you will always get what you want if you help enough other people to get what they want.  There are millions of scenerios out there.  Be one.       halalpiar

# # #

After all the hoopla,

comes stark reality.

     You run a business?  You know what I’m talking about.  You’ve been there.  You get your 100th (or 1000th or 1000000th) customer and you pull out all the stops to celebrate.  But in the haze of the next day’s hangover, you realize the ugly truth that you need to confront reality by picking up the pace to double-speed. 

     After pausing to pat yourself on the head, you need to jump back on the ever-accelerating merry-go-round.  You also know that when I say I’m sorry to have to be the one to not pull the wool over your eyes, I mean it.   

     Really.  I know there are many masochistic media-gobbling types out there who actually like being duped and manipulated.  But the truth is that next week’s Presidential Inauguration–which may be historic for some questionable reasons– is not about to mark the turn of anything more monumental than its own celebration venues.    

     Those of us who have inherited or built business enterprises from scratch understand that we are facing a long and difficult road ahead.  In just a few days, we will be seating a new President and a new Vice President who have not only never run a business, but who have zero business experience between them and have never managed any entity of substance . . . not even a National Guard unit!    

     These two politicians haven’t a shred of experience with entrepreneurship or entrepreneurial spirit, entrepreneurial thinking, attitude, or commitment to pursuits of enlightened self-interest.  While they may acknowledge that entrepreneurs built this country, they don’t have a clue that entrepreneurs are the true catalysts of change.  And yet they talk change.    

     As an owner or manager, your business is on the line.  No matter how recession-proof you think you are, you’re not.  No matter how bullet-proof you think you are, you’re not.    

     The only changes we, as business leaders, need are for government to do better at providing incentives that allow businesses to grow and thrive and create jobs . . . to do better at sealing and protecting our borders, and at preventing terrorist invasions of our homeland and cyberspace.  All the rest is talk.    

     A word to the wise, Messrs. Obama and Biden: BUSINESS is what makes America go, not educator tenures, not employee unions, not unchecked and unenforceable immigration policies, not foodstamps, not welfare rolls, not frivilous deep-pocket taxdollar funding of the arts, and not tax hikes to cover all the give-aways.    

     Failure to support and nurture America’s businesses is at the peril of America’s people. 

halalpiar                               # # # 

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“You see things; and you say

 ‘Why?’  But I dream things that

never were; and I say ‘Why not?’

— GEORGE BERNARD SHAW

     Sounds great, doesn’t it?  Inspirational as can be, right? Terrific motivational stuff, yes?  Easy thinking for any entrepreneur to buy into, isn’t it? 

     Therein lies the problem. 

     From the foundations of innovation springs disaster masquerading as the allures of conquest. 

     Unless you, Mr. and Ms. Entrepreneur, are engaged in the birth of a business, or a new way to do something more effectively and more efficiently, your innovative spirit may be courting notions of self-destruct.  In other words, if you are trying to build a better looking mousetrap when you’ve already got one that works, you may be taking your business enterprise over the falls without a lifejacket or even a barrel. 

     There’s nothing wrong with promulgating the policy of “if it ain’t broke, fit it anyway!”  BUT there’s a lot wrong with innovating just for the sake of innovating.  And knowing how and when and where to draw that thin line is a talent best left to those with genuine frontline experience and a sense of fiscal balance . . . those who understand the difference between self-centered “low trust” and consumer-driven “high trust” performances.  

     Perhaps you don’t agree, but manufacturer presentations by Samsung and Panasonic at this past week’s Consumer Electronics Show in Las Vegas took on the role of “profitability unconsciousness” one-upmanship in their relentless (and brainless) pursuit of thinner and thinnest TV screens (now measured at cardboard thickness of 6.5 millimeters!). 

     “YYSSW” as many of our kids might text message in response (“Yeah, yeah, sure, sure, whatever”).

     I call this misguided, unrealistic, over-the-top entrepreneurial ambition run amuck.  How can big successful companies possibly think that inspiring and nurturing the kinds of entrepreneurial brainstorms that produce the world’s thinnest TV screens has any relevance in an economy-squeezed marketplace that really doesn’t give a damn?

     It’s hard to call successful businesses like these mismanaged, but the truth is they are fostering fantasy at a point in history where only realism and “high trust” corporate developments count for anything. 

     Oh, I’m wrong?  You can’t wait to run out and buy the latest thin screen TV?  And then there’s the new top of the line Apple laptop for $2,800.  Give me a break, people!  Are you planning to fall in behind the automakers in search of government bailouts for 2009?

     You, dear electronics industry executives, may think that because the general public has now come to view your products more as necessities than luxuries, that it’s okay to commit consumer rape and armed robbery.  If you’re not working on your resumes right now, you’re dumber than any of us non-techies ever imagined. 

     The public is not stupid.  And when you ignite entrepreneurial explosives with the goal of taking advantage of the public, that’s when entrepreneurial spirit kills, and that’s when you’d better doubletime it out of town!  halalpiar   

# # #

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What better way to boost your

business than to learn how to

write killer copy and content?

     Okay, a slight departure tonight to fit in a couple of news items . . .

     The Delaware Technical & Community College Spring “Business & Professional Development” promotional booklet and the College’s “Personal Development” promotional booklet both arrived today, announcing upcoming course offerings, including two I’m scheduled to teach that a number of you have asked about.  Here are the two course offering descriptions:

     Business & Professional Development

1)  BETTER BUSINESS WORDS WORK!  Learn how to boost your business and professional practice revenues with better writing!  Focus will be on writing business plan narratives, strategic marketing plans, business correspondence, reports, creative marketing and advertising for all traditional and non-traditional media applications (Website, email, print ads, news releases, broadcast commercials, brochures, billboards, direct mail, “elevator speeches”).  For owners, managers, entrepreneurs (15 hours, 1.5 CEUs); 2/4-3/11; Wednesdays; 5:30-8pm; 6 sessions. Georgetown, Delaware Campus.  $195 EYC212 231-2  Registration Info: 302.854.6966  www.dtcc.edu/owens/ccp

     Personal Development

2)  IMAGERY WITH WORDS.  Explore ways to paint fiction and nonfiction pictures with words.  Proven methods for strengthening your creative writing skills will be shared.  Sessions include stress and time management how-to’s for writers.  Tap your inner resources and sharpen your writing wits.  All levels of writing skills are welcome.  Participants will present one-minute weekly reports and bring a work-in-progress for personalized coaching  (10 hours); Wednesdays; 5:30-8pm; 4 sessions. Creative Writing Center of Delaware in Lewes, Delaware.  $119. ENO 289 271-2  Registration Info: 302.854.6966  www.dtcc.edu/owens/ccp

     Please share this information with anyone you think might be interested who lives in Delaware or the Eastern Shore of Maryland, or (especially in the case of the IMAGERY WITH WORDS sessions, anyone who lives in the Cape May, NJ area who might commute via the Cape May-Lewes Ferry.  Thank you for your ongoing support.  Tomorrow night is back to business as usual.  Have a GREAT Tuesday!  halalpiar 

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