DEAR BOSS:

What can the matter be?

Gallup Research says odds are that your

employees may be costing you a

lot more than you think.

How so?

Fewer than a third of employees , says Gallup, are “Actively Engaged” with their work! (Does that furrow your brow?)

And more than half are “Disengaged” from their work! One out of five is, in fact, Actively Disengaged! (Does that make you snort?)

If you think it’s not true, maybe it’s because some of your people are just good actors! (Does that make you applaud as the cash falls from your pockets?)

But guess what? YOU are the boss. YOU are responsible. You can delegate authority, but you canNOT delegate responsibility.

Bosses who try to “pass the buck” inevitably fail. Bosses, however, who accept full responsibility and who lead by leading instead of by telling, who make genuine ongoing efforts to create a bond with their employees are the ones who help ensure and foster active employee commitment and –in the process– help ensure and foster black ink on their organizations bottom line!

So where do you start?

You start with the decision to start. This is a typically easy and quick step. You either want to be a better leader or you don’t.

Assuming your screen-tapping fingers are still capable of the task, START with a WRITTEN-ON-PAPER-WITH-A-PEN goal of where you’d like to end up, and if your goal statement is ever to work, it MUST be:

Specific       Realistic      Flexible     Due-Dated

If you stick to working through this in any meaningful way and steer clear of attempting shortcuts, this is a typically hard and slow process. But don’t be discouraged, the harder you work at this, the better your odds for success.

Next, review your goal statement at least daily. Sometimes hourly is necessary. Change it as you open new doors, uncover new problems, discover new directions, meet new people, discover new techniques. Remember, a key criteria is flexibility . . . a sudden storm can quickly disrupt a leisurely canoe trip and force a change in direction. Unexpected removal of a roadblock can shorten and speed up a long drive. When you get this far, check out: HOW to make your goals work.

BUT

Believe it or not, don’t share your goals with anyone else who doesn’t also have written goals, or who isn’t working with you on a shared goal. Why? Many people are either consciously or unconsciously invested in seeing others around them who strive to succeed, become failures. Doubt this at your own peril.

Assuming you’ve kept your homework out of the dog’s mouth and actually done what you’ve accepted as necessary, and are getting into the swing of real handwritten-on-paper goals that are flexible, realistic, specific and due-dated, and that you are constantly upgrading them, and carrying them with you all the time and reviewing them as often as you check your wristwatch or smartphone messages, you need to start teaching your people to do the same thing for themselves.

Start them out with a deeeeep breath!

THAT process is a good beginning. But it can only start if YOU start!

# # #

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