Free-Sample Services Spark Sales!
Thirty years of
selling services
proves nothing sells
like free samples
Take a page from PRODUCT manufacturers, marketers, distributors, and retailers. Food products are a good place to start.
The restaurant gets free food product samples from manufacturer sales reps, and in turn will often give you an extra pickle, complimentary, and usually with a smile. You get sample slices of cheese or lunch meat handed across the deli counter, complimentary, and usually with a smile. The supermarket often serves up a variety of taste samples, complimentary, usually with a smile.
Doctors give away sample drugs they get from detail reps who want the doctor’s Rx business. Airlines offer free upgrades to frequent flyers. Car salesmen will tear the shirts off their backs to get your signature on the contract. Every one loves free sample products!
What are you giving away?
Yeah, I know, your smile! (and I’ve heard it’s a great one, so pass it on!)
You’re no doubt throwing your hands to the sky and proclaiming you’re in the S~E~R~V~I~C~E business, so you don’t have a warehouse or storeroom full of goodies to non-chalently flip at prospective buyers. (Oh, and sure doctors provide healthcare services, but doctors are doctors and –WOW!– who balks at free drugs?)
It doesn’t matter that you sell consulting services, design services, writing services, accounting services, legal services, tech services, cleaning services, entertainment or travel or hospitality services. It doesn’t matter that you deliver packages or newspapers, or that you broker real estate or insurance or market bank loans or investment services. Nothing sells like free samples!
If you’re soliciting a prospective client to engage your services, start providing the services you offer as part of your solicitation.
“You know, I don’t pretend to have all the answers, and I would need some more time to confirm this, but I can’t help but think that it would be very much to your advantage to consider strengthening your media relations efforts (or building an email list, or developing a training initiative for your drivers, or putting your cash flow analysis on a monthly report basis, etc., etc.).”
Start BEING the consultant
(lawyer, accountant, bookkeeper, web
designer, SEO specialist, etc.)
that you want the prospect to engage.
Give ’em a taste for nothin’! Show people a sample of how you would work with them. Don’t worry about telling them too much for free; just tell them. Of course, don’t go too overboard with information, and be respectful and certain of your points before you make them.
Oh, and stop thinking instant gratification. These days, a sale takes 5-6 attempts to close before the sale is made. And the real sale –especially for S~E~R~V~I~C~E~S begins AFTER the sale is made.
In the meantime, toss the dog a bone!
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