WEBSITE OVERKILL
Does your website sweep people
into boredom? Does it wallow in
self-aggrandizement?
Does it need a lobotomy?
I run across them every day. So do you — websites that put people to sleep faster than a week of watching C-Span (Okay, the Weather Channel maybe, for those who live inside “The Capitol Loop.”)
I get the feeling that the reasoning for these Hollywood-style overkill sick website productions –from some of the culprits who pay for them and probably close to all of those who produce them (because they get paid more)– goes something like this:
“Hey, it’s free advertising; we should take full advantage by putting in a tab for each of our 26 different color and style shirt buttons (or accounting services, or surgical procedures, or pizza toppings, or . . .)
“And then, when visitors click on any of those tabs, they’ll be delivered to a complete showroom smorgasbord of 472 applications for each of our 26 buttom colors and styles (or accounting services, or surgical procedures, or pizza toppings, or . . .)
“And then, we’ll give ’em our 183-page limited guarantee and return policy (or insurance reimbursement) requirements –in really small type of course, and in a rolling scroll window that’s just an inch high so it doesn’t take too much space and so it will give an instant ulcer to anyone looking to return to earlier verbiage that they may have passed over too quickly.
“And then, we’ll throw in 47 testimonial pages — mostly from cousins and neighbors, but who cares? We should have a few pages on why we’re “green” and some more on our “sustainability” efforts with recyclable buttons. Let’s put in maps and stuff in case anyone wants to find us, and how about a dozen pages on the history of our company since 1762? We could throw in a blog and a weekly puzzle to . . .”
It may be time to take
your reality temperature.
Websites have become burdensome. Many have lost touch with the very markets they seek to impress and influence. Others simply seem to reflect an inability to focus. No one accountant or surgeon or pizza parlor can be all things to all people. So back off. Rethink your message.
What is the one single main product or service message you want your target customers/clients/patients to see and hear? Can you spare visitors the company history that no doubt has great importance to your great great great grandfather’s uncle’s sister’s brother who founded the company. With apologies for abruptness: Nobody cares.
When a business or professional practice has a website that overwhelms, it actually UN-sells people. Visitors typically shake their heads and delete. They don’t want to know that the site sponsor can do everything under the sun. They want to know they’ve found a resource that specializes in what they need.
So, what’s the trick to be able to do that? My advice? Hire a professional writer. Forget about “SEO Experts” who will talk the dollars right out of your wallet, and the web designers who will represent your venture the way they think will win them an award, and don’t burden your staff with it. Get great content written. The rest is easy.
Like a resume, your website just needs to get prospective customers, clients and patients to your door on on your phone or in your in box. Fewer than 5% of all websites actually make significant sales.
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Hal@Businessworks.US or 302.933.0116
“The price of freedom is eternal vigilance!” [Thomas Jefferson]
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