Archive for the 'Anger/Conflict' Category

Nov 16 2010

CAN YOU READ THIS?

Do All Web Designers, Editors,

                               

SEO “Experts,” Digital

                    

Managers, and Webmasters 

                                   

Own Stock in Optical and

                               

Eye Surgery Centers?

 

 

Speaking of Eyes, here are a few I’s for you — just in case you’re looking for good “I” words to characterize the work performance sections of your resumes (which I hope for your short-term well-being that you have up-to-date!).

Let me not beat around the bush.

Here’s my Top 20 List of Words to describe the efforts(?) of those of you who appear to be part of the vast sea of non-communicative business (and especially BIG -time Corporate) websites:  

                                                                                  

Irksome. Irritating. Infuriating. Insulting. Invidious. Inconvenient. Incompetent. Irrational. Insolent. Inapt. Impudent. Immature. Insouciant. Inflammatory. Incorrigible. Implacable. Inconceivable. Idiotic . . . Ignoramus Internet Imbeciles!

                                                                    

And that’s just the I’s.

I dare you to tell me the last website you visited that was physically readable. It’s bad enough you’ve butchered the English language and that you remain out-of-control-convinced that all of humanity speaks only via txtmsg language, now we all read your proudly-designed sites, and need glasses.

                                                                                      

Do you really think that:

type this size
                                                                       

. . . is for normal, healthy eyes? And then you have the audacity (we’ll leave the I’s behind for awhile; I like “audacity”) to do the damn type in gray, and Italicized, no less?

                                                                                       
like this
 

What are you all nut cases?

                                                       

Did you ever consider that site visitors become prospects and prospects become customers and customers’ purchases of the products and services promoted on the site are what pay for your existence?

                                                                        

(Oh, and please don’t start telling me about ways to adjust my screen size to accomodate your lack of customer service and marketing savvy!)

                                                                                  

Sometimes, I might expect to see some brand new business attempting –with, obviously, the communication expertise and guidance of one of you– to spout its message with a touch of class that no doubt came from having once visited a high-priced attorney’s office where everything is gray, including the invoices. But I’ve come to expect better from long-established enterprises.

Or, well maybe I’ll give you the benefit of doubt, maybe it’s just that if you use .6 and .7 font sizes, you figure you can get more stuff on a page and jam it into little corners so you can design Internet castles in the air with all that leftover space. And, shoot!, if you make it gray and hard to read, nobody can criticize your attempts at copy content without having to visit their ophthalmologists, right?

What touched off this avalanche? Check around a few corporate giant sites, especially pages with unimportant junk — you know, things that just don’t mean anything, like instructions, or policies, or payment terms. I have.

In fact, I’ll return to the A words for long enough to say that it is beyond ANNOYING to find evidence of work done by people who really should know better (and who are typically commanding huge fees) that fails 100% to communicate. And somewhere up there is a boss who clearly hasn’t a clue about how to be a leader, who has let droves of techie superstars commandeer their own marketing programs.  

So, in case you’re still reading this (and with apologies for catching up the more honorable among you in my wrath), I have this to say to you:

Don’t give up your day job!

 

~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

No responses yet

Nov 15 2010

WINNING AGREEMENT

PULLING TEETH!

                                       

BANGING HEADS!

                                         

LOCKING HORNS!

 

Find yourself doing much of that lately?

Maybe it’s the economy?

When times are tight, people get tight.

When people get tight, they can get worried.

When people worry, they can become defensive, aggressive, manipulative, territorial, and often, job-threatened.

                                                                     

Reaching agreement becomes increasingly challenging, and sometimes it feels close to impossible. It can be especially problematic when working with volunteer groups. http://bit.ly/bLAB9s

When your business or key issues come to a grinding halt, you can:

  1. Draw Straws
  2. Flip a Coin
  3. Go Bonkers
  4. Call in the Police
  5. Work it Out (Recommended)

                                                                      

Working it out, for two people –as those who are married, engaged, courting, living together, or partnered know all too well– means that someone must give up something.

Working it out for three or more might also mean giving stuff up, but more likely –if it’s to be any kind of meaningful reconciliation of divergent thinking– some type of collaborative compromising of interests is generally desirable.

Reaching consensus involves a synergistic process. It means that everyone within the group (team, task force, department, division, company) must agree at least somewhat with the resolve or conclusion or direction reached. Note “somewhat.”

Consensus-seeking can be a very effective leadership/teamwork method of problem solving because it inherently prevents any one person from “winning” a “competition.” Everyone involved must be able to agree that she or he can live with the way things are worked out.

http://bit.ly/c1DUbg

As a device for settling disputes, consensus-seeking flies in the face of traditional American brainwashing to win at all costs. It is (sorry, football fans) not the case that there always needs to be a winner and loser, and that there is no such thing as second place.

For those deep, dark, impulsive, no-constraints,

take-off-the-gloves moments,

go for a referee or umpire.

(You can also always call your Mother-in-law!<) 

                                                                         

For issues that will impact working (or living) together, consensus-seeking leaves all involved parties with some worthy scraps to cling to, allows everyone to save face, and usually prompts a process or procedure or product or production (ah, communicative benefits of alliteration!) to occur that is both measurable and accountable. Because it’s a group-effort pursuit! 

As leader/facilitator, Pfeiffer and Jones suggest in the University Associates Structured Experiences for Human Relations Training, you need to establish consensus-seeking “rules” to help ensure productive results by employing the following guidelines: 

  • No averaging,
  • No “majority rule” voting.
  • No “horse-trading.” 

                            http://bit.ly/bmoP3Z                                       

You need to influence group members to avoid arguing in order to “win” as an individual. Seek instead the best collective judgment of the group as a whole. Conflict on ideas, solutions, predictions, etc. should be viewed as helping rather than hindering the process.

Problems are best solved when individual group members accept responsibility for both hearing and being heard. Tension-reducing behaviors can be useful as long as meaningful conflict is not “smoothed over” prematurely.

The best results flow from a fusion of information, logic, and emotion (feelings). Need a little coaching help? Call me.

~~~~~~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You,

and God Bless all of our U.S. Troops and Veterans.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Nov 07 2010

Best Buy Return Policy

 If your business return policy

                                 

is this UNfriendly, you

                                      

may want to rethink it!

 

Now you KNOW that while I frequently beat up on government incompetence (being as how it’s so-well earned), that I hardly ever jump on any business.

But this email came to me today, forwarded a few hundred times. That fact alone made me immediately skeptical, so I checked out the policy link at the bottom, and came away awestruck.

Customer insensitivity is one thing, but the kind of top management stupidity that fostered this ridiculous policy (in this kind of economy no less) deserves to be heavily publicized.

The boxed text speaks for itself. It’s too bad that some businesses, like BEST BUY, see the need to run roughshod over the consumer public like this.   

BEST BUY 

If you purchase something from Wal-Mart,  Sears, and other reputable stores, and you return the item with the receipt, they will give you your money back if you paid cash, or credit your account if paid by plastic.

   I purchased a GPS for my car: a Tom Tom XL.S from ‘BEST BUY’.

They have a policy that it must be returned within 14 days for a refund! So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as I received it, including the receipt.

I explained to the lady at the return desk I did not like the way it couldn’t find store names.

The lady at the refund desk said, there is a 15% restock fee, for items returned. I said no one told me that. I asked how much that would be. She said it goes by the price of the item: $45  for you.

 
I said, so you’re going to just walk over and put it back on the shelf then charge me $45 of my money for restocking? She said that’s store policy. I said if I bought a $2000 computer or TV and re-turned it, I would be charged $300 restock fee? She said yes 15%. 

I said OK, just give me my money minus the restock fee. 

She said, since the item is over $200 dollars, she can’t give me my money back! Corporate has to do that and they will mail you a check in 7 to 10 days.! I said ‘WHAT?’
It’s my money! I paid in cash! 
I want to buy a different brand..
Now I have to wait 7 to 10 days. 
She said, well, our policy is on the back of your receipt. 

I said, do you read the front or back of your receipt? She said well, the front! I said so do I. I want to talk to the Manager! 

So the manager comes over; I explained everything to him, and he said, well, sir they should have told you about the policy when you got the item. I said, no one has ever told me about the check refund or restock fee when I bought items from computers to TVs from BEST BUY in the past. The only thing they ever discussed was the worthless extended warranty program.

 
He said, well, I can give you corporate phone number. I called Corporate. The guy said, well, I’m not supposed to do this but I can give you a $45 gift card and you can use it at BEST BUY. 
 
I told him if I bought something and returned it, you would charge me a restock fee on the item and then send me a check for the remaining $3? I told him to keep the gift card. 

I’m never shopping in BEST BUY ever again, and if I’d been smart, I would have charged the whole thing on my credit card! Then I would have canceled the transaction. 

I told “Mr. Corporate” that had I done that, I would have gotten all my money back including their stupid fees! He didn’t say a word! 

I informed him that I was going to e-mail my friends and give them a heads-up on the store’s policy, as they don’t tell you about all the little caveats. 

So please pass this on. It may save your friends from having a bad experience of shopping at BEST BUY.

It’s true! Read it for yourself!!Best Buy’s return policy

CLICK ON THE BLUE LINKS ABOVE TO VERIFY!

EVEN if this customer was “wrong,” he was right!

If your business can’t afford bad word-of-mouth, make sure all your policies are user-friendly and easily explained and supported, and that your people know how to handle situations like this better than this.  

~~~~~~~~~~~~~~~~~

 

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson

Make today a GREAT day for someone!

4 responses so far

Nov 02 2010

VOTE FOR SMALL BUSINESS!

VOTE TODAY

                                  

FOR YOU, YOUR FAMILY,

                                             

AND YOUR BUSINESS!

 

Support candidates who will 

                           

implement REAL job creation 

                                       

tax incentives for America’s

                                       

entrepreneurs, who will step

                              

up to override the President

                                     

and repeal “Obamacare” to

                                  

establish free-market health

                                        

care competition, who will

                                    

breathe life into the tax-and-

                                            

spend suffication of America’s 

                                     

small businesses. 

                                            

~~~~~~~~~~~~

HELP SAVE THE ECONOMY TODAY! Restore sanity to the tax and spend mentality that’s undermining and strangling America’s small businesses. Vote to move small business forward. History proves at every turn that thriving small business is the ONLY road to a thriving economy.  

~~~~~~~~~~~~~~~~~

 

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 
Make today a GREAT day for someone!

No responses yet

Oct 26 2010

GOT BUSINESS TRIAGE?

How badly is the

                                      

customer bleeding?

                                                                      

triage [Fr. trier, sort out]. The classification of wounded or injured persons in order to insure the efficient use of medical and nursing manpower, equipment, and facilities.

Classification is concerned with the casualties who would live without therapy of any kind, those who would die no matter what treatment is provided, and those who would survive if given adequate care. (Taber’s Cyclopedic Medical Dictionary)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Well, all the doctor stuff in last night’s post got me started. (And many thanks, by the way, for the email responses from doctors, all expressing total agreement!) I started thinking about how often we in business cross the line to borrow ideas and approaches from medicine.

Every day of the week, we take a prospect/customer/employee/job applicant/vendor/supplier history or profile, do a diagnostic work-up, set a treatment plan in motion and issue a prognosis. Sound like the skeleton of a “Business Plan”?

When was the last time you took some Triage Action in your business? In your personal life? (Why should that question startle you? If you own and/or run a business, that IS your life…and to you, business is personal.)

Don’t leading retailers, like Wal-Mart and Lowe’s, initiate a triage-type action right at the front door with their meet-and-greet staffs?

And how about office receptionists?

                                                                     

Okay, so those are customer-service-oriented triage activities, and admittedly have little bearing on the medical emergency variety cited in the lead-off definition above.

Then answer this: when were you last presented with the need to make a quick choice of options that required a rapid sorting-out process to determine most immediate to deal with, second most immediate, etc.?

My best guess answer for many business owners would be that the odds are it was this week, perhaps today. But you probably just did it without thinking much about it, and it’s not likely you considered it in “Triage” terms.

If such an incident was time-consuming and/or stressful for you, you might want to consider the alternative that the following observations represent. 

Was there a defined plan in place for that or did you just wing it? Most small businesses of the hundreds I’ve worked with, wing it.

If you are confronted with these dynamics with any regularity in your business, you may want to entertain the idea of developing a Triage Plan or at least have a designated Triage Person, trained in your decision-making mode, to do your trouble-shooter function.

This should be someone who is a generalist by nature, and who is familiar enough with your organization — capabilities, people, logistics, locations, operations, policies and procedures — to effectively channel problems and challenges into opportunity directions.

It needs to be someone who is a good listener and who has the sense to recognize those situations where the issue involved would, like the medical definition, “die no matter what treatment is provided.”

                                                                      

Many high-tech businesses have the equivalent of triage teams that they dispatch to problem-plagued customer locations. Some attempt (awkwardly, at best) to accommodate these kinds of situations by phone from some broken-English “experts” squirreled away in some mysterious remote mountain range that makes you wonder how they could even have telephone service.

Who in your organization is ready and best-suited to take on a triage approach that will save you time and aggrevation? 

~~~~~~~~~~~~~~~~~~~~~~               

HELP SAVE THE ECONOMY Nov. 6th, 2012.

Vote to move small business forward…

Support those who endorse free market

competition healthcare and job creation

tax incentives for entrepreneurs! 

____________________________________ 

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Oct 19 2010

The Post Office Debacle

YOU SAW IT HERE FIRST!

 

                                                 

And NEWSMAX reported this week . . . 

          “The U.S. Postal Service is close to maxing out its $15 billion line of credit with the Treasury and could run out of operating cash by the end of the year. But its contract with the postal unions is preventing the USPS from implementing the cost reductions it needs to get its finances under control.

          “Labor accounts for 80 percent of the USPS’s costs— the Service has the second largest civilian workforce in the nation, behind only Wal-Mart — and 85 percent of workers are protected by the collective bargaining agreement. “The unions have become a giant anchor on an already sinking ship,” Tad DeHaven, a budget analyst at the Cato Institute, wrote in an article appearing on The Daily Caller.

          “Last year the average postal worker received about $79,000 in total compensation, compared to $61,000 for the average private sector employee. But the union contracts “inhibit the flexibility required to efficiently manage the USPS workforce,” according to DeHaven. He cited the “no-layoff” provisions that protect most workers, which forces the USPS to lay off lower-cost part-time and temporary workers before it can fire a full-time employee.

          “Union contracts also make it difficult for the USPS to hire part-time workers, which could result in savings and give managers flexibility in dealing with fluctuations in workload. Only 13 percent of USPS employees are part-time, compared to 53 percent for UPS and 40 percent for FedEx.

          “Despite the USPS’s difficulties, the American Postal Workers Union — which represents more than 200,000 workers — is in contract negotiations with the Service and union chief William Burrus insists a pay increase for his members is an “entitlement.” He said the union wants “more money, better benefits.” DeHaven concludes: “The postal unions are likely betting that in a worst case financial scenario for the USPS, policymakers will tap taxpayers for a bailout. Unfortunately, if recent history is a guide, they’re probably correct.”

You gotta be kidding!

If you own or operate a small business, if you’re an entrepreneur, if you’re an entrepreneurship student, if you’re anyone in business with half a brain, your bowels should be in an uproar about the five paragraphs above.

 

It’s not only over-the-top insulting to all American businesspeople that –in an economy where business survival is more talked about than business profits, where unemployment, bankruptcies and foreclosures continue to plummet– that ANYone could think like this.

Why haven’t the postal unions stepped up to the plate and taken a responsible attitude and a leadership role in fixing the problem instead of trying to launch it into a death spiral, which will inevitably defeat their own existences as well as others?

And because of  self-serving greed, we stand on the doorstep of incompetence feeding the incompetent with still more government bailouts using tax dollars to save yet another catastrophic failed government business effort.                                                                      

Please remember    

to vote Tuesday, November 6, 2012 

 

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Oct 14 2010

BUSINESS AGILITY

Does YOUR business

                                    

fit this definition:

                                                                                                           

Agility: being marked by ready ability to move with quick, easy grace . . . having a quick, resourceful and adaptable character 

???????????

                               

How does it fit or not fit?

                                                

No, this isn’t a quiz. No, you don’t have to turn in any papers. Yes, the two questions represent an important self-inventory that should help you determine the ability of your business to survive the next coming wave of lousy economy.

What? More is coming? Yes, and it will be worse than the last one, and yes (Don’t shoot the messenger!)It is on the way now! 

Like forcing the captain to own up to his miscalculations, and make a rapid course correction to keep the ship from running straight into the cliffs rising up out of the fog, November 2nd gives America’s small business owners a window of opportunity for a mid-course correction.

It’s a chance to adjust the sails of business ignorance that have led our rudderless tax-and-spend economy deeper (almost to the point of no return) into this unemployment-earmarked deficit since November, 2008. 

Oh, excuse me, The Washington Post –alongside it’s recent full page’s worth of attention to Tiger Woods visiting the Cesar Chavez Public Charter School Learning Center he just donated (Imagine that!) and another full page’s worth of photos devoted to a new Supreme Court portrait (Say “Cheese!”)–continues to overtly underplay our near-catestrophic economy.

Juxtaposed with all their Tiger and The Supreme Court (sounds like a hip-hop group)fanfare, the paper devoted only small insignificant attention to “The U.S. shedded 95,000 jobs in September”  (“Shedded”?) and that “Foreclosed properties now comprise 1 in 4 homes sold in the U.S.”

But then, who could expect anything else from such an accomplished, erudite, award-winning editorial staff? Yet, priorities do seem a bit confused, you think?

                                                                                            

The point is that the only way to fix the economy is with new jobs created by new entrepreneurial enterprises that have genuine tax incentives (not more meaningless, token, convoluted, SBA-channeled government gobbidly-gook “programs”).

Neither do we need any more bailout billions to be poured into giant self-serving, top-heavy corporations that create near-zero new jobs. 

Ah, and there’s all those wonderful government agencies sucking up taxpayer dollars for politically-inspired nonsense “jobs” that simply serve to compound and expand the deficit even more. Nothing productive is achieved, and none of it helps small business to help the economy.

So the worst case scenario is that November 2nd brings in RE-election of a Congress and Senate and State Governorships, and we suffer through another two years of record unemployment, hardship, bankruptcies, bad credit, and steadily declining dollar value.

Best case scenario for November 2nd, brings in a new wave of government (which will reverse the small-business-destructive Obama/Reid/Pelosi agenda that advances ill-conceived initiatives for healthcare, cap and trade, immigration and more, which will literally cripple small business growth and job creation nationwide) . . . to restore balance to both our economy and our lives.

Even with that, it will be two more years of financial struggle to dig back out.

So hunker down. Foster and nurture agility! Exercise inspired leadership that promotes trust and takes action. Innovate. Innovate. Innovate. And focus every business breath on your customers. 

 

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 
Make today a GREAT day for someone!

No responses yet

Oct 03 2010

Criticize BEHAVIOR

When you attack

                         

a person’s self,

                           

there can be no resolve.

 

 

One of life’s hardest lessons for every business owner and every manager is to always criticize behavior, never the person at fault.                                                        

“I don’t like the way you handled that customer and here’s what I suggest . . .” is a lot more productive and easier to swallow than “You moron! Why did you send that customer to our competitor? I can’t believe you’re so stupid!”

                                                    

The assumption here of course is that because you and/or your business is invested in every employee, it’s important to help keep those investments on track and growing.

Step ONE is to nurture and protect and ensure the individual human being that lives inside the employee facade or uniform. You will never achieve these ends when you are critical of the person.

It is indeed true that this process is not necessarily an easy one, particularly when you may be dealing with a hostile, or relatively incompetent individual, or someone who has just committed a colossal screw-up.

But keep reminding yourself that your behavior –as well as the one you criticize– are both the result of a conscious or unconscious choice.

                                                                                                      

You can, in other words, choose to make the situation a difficult, stressful and nonproductive one

. . . or choose for the approach and the outcome to produce a win-win for both parties 

                                                                                   

But –again– if the employment investment is worth protecting, then you need to bite the bullet, take some deep breaths, and accept that your role must be as a calming influence, a patient and understanding teacher. Hand-holder? No! Warm, fuzzy pardoner? No! But not confrontational either.

Taking the middle road need not be a torturous trek. And, in fact, it can be a learning experience for both you and the person whose behavior you need to address. 

Look at the prospects of confronting some unwanted behavior as the unique opportunity it is to help a valued employee become more valuable and to notch off another credit level on your human relations resume.

Ask not WHY something occurred. Instead, focus the person involved with improving her or his process. Deal with WHAT can be done and keep it specific, and hand the problem-solving back to the problem-creator.

“What three things can you write down for me on  a piece of paper before you go to lunch that you think will be the best steps you can take to avoid this kind of behavior in the future?  

                                                                               

Oh, and keep the ALWAYS RULE in your back pocket: ALWAYS praise worthy employee behavior in public, and ALWAYS criticize unwanted or unworthy employee behavior in private.

Go to great lengths to insure this ALWAYS RULE and you will quickly gain or enhance the kind of reputation that will increase sales and business growth (yes, even in a bad economy!)

                                             

 # # #

                                        

Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Oct 02 2010

BUSINESS OWNER CHOICES

Tough or Tender?

steak

You know what 100% of meat-eaters prefer, and what most lovers prefer, but when it comes to running a successful business in a near catastrophic economy, there’s little room for being tender. Is it like reaching the point with a drug addict to abandon “Tough Love” tactics?

Killer economy business owners have to be tough to hold on.

They also have to be tough to let go.

Either way–unlike government and corporate life or professional sports– there’s no one else to blame.

There’s no one else to step in and take over, and nobody else to pick you up.

Gloomy, huh?

Sure, there’s always the lottery, but real entrepreneurs don’t gamble because the risk is not reasonable. So what’s a struggling business owner to do, fire yourself? Maybe. Maybe not.

You probably won’t accomplish much by firing yourself, but you might accomplish a great deal by –instead– taking stock in yourself. Start with the assumption that you have what it takes to make things work. After all, you’ve already gotten this far, right?

  1. Take back that attitude you had when you first started your business. Remember, that one where you relied on your SELF? You did whatever it took to nurture your ingenuity, persistence, gumption, stick-to-itiveness, determination…and all those other qualities?
  2. Realize and accept that you can only rely on your SELF when you keep yourself in touch, day-to-day, with your own personal strengths and weaknesses. Be constantly on the alert to what they are and how they change. Adjust them and your SELF to fit changing times and situations, and to prompt opportunities to rise to the surface.
  3. Remember that you have an important responsibility on Election Day to vote — and before that, to promote others to vote — for the kinds of sweeping changes nationwide that are clearly required and called for to recognize small business as the key to economic survival.

The current Congress and Administration most assuredly do not have your best interests or those of our national economy at heart. It does not require brain surgery expertise to see that small business creates probably close to 90% of all new jobs in the U.S.

Collectively, however, our political leaders lack business experience at every level, and have recklessly misspent and misappropriated billions of tax dollars in attempting to shore up misguided corporate entities, and bolster a social agenda that’s frivolous at best considering the continued plunge of unemployment, bankruptcy and foreclosure rates.

These destructive measures have been at the expense of a balanced budget, at the expense of the vast majority of Americans, and in the face of small business owners’ attempts to make things work. We need to get back on track –swiftly– with REAL tax incentives to small business for job creation (not SBA tokenism buried under reams of complex paperwork).

Your role in this is much more important than you may have thought.

Exert your influence to bring people into office –regardless of party affiliation– who will stop the tax and spend mentality in its tracks.

                                                                                          

America needs representatives who will appreciate the sacrifices and values of small business ownership, and use that appreciation to see that jobs are created  . . . to begin to own up to the realities of what needs to be done to turn the tide of this devastating economy.

# # #

 931.854.0474 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 
Make today a GREAT day for someone!

2 responses so far

Sep 30 2010

BUSINESS UPSETS

Let it rain on your parade.

                                                  

You get wet??  So what??

 

Rain. In life, it comes from the sky. In business? It can come from anywhere and everywhere, any time. It’s the “anywhere, everywhere, any time” part that gives most business owners ulcers, right? 

At least when rain always comes from the sky, we can duck for cover, use umbrellas, pull up hoods, wear hats, and avoid getting our eyeballs pinged by looking up!

But have you noticed that whether it rains in real life, or it rains on your business parade, it never makes everybody happy all of the time? That of course exempts those of you who live in Seattle, San Francisco, Ireland, or one of those preserved rain forests where you simply go with the flow (no pun intended).

                                                                           

Anyway, there’s always either too much or 

not enough… Or am I just imaging things?

                                                                                

We’re either in a terrible draught and can only wash the car on alternate weekdays, or we’re hiding under the covers, quivering with each cloudburst, and bemoaning the juiced-up local TV weather person’s bug-eyed flash flood warnings.

Oh, and we certainly know about how “hard” it can rain. We’ve known since kiddiedom that “When it rains, it pours!”… and Bob Dylan warned us that a “hard rain’s a gonna fall.”

                                                            

People complain there’s not enough business,

or that there’s too much business.

Oh. . . such killer problems!

(You think I’m making this up?)

                                                                        

How do you handle too much or too little business raining on yourparade? Do you drown yourself, just wallow around in the muckity mud, or do a “Singing in the rain” routine as you tap dance around the nearest light stanchion?  

How often do you ask yourself, “What’s the worst that could happen here?” Hopefully, that’s the leading question that pops into your rained-on brain just before every decision you make. Why? Because having a worst-case scenario in your mind provides a platform of reality for forward motion, and helps prevent surprise…which most entrepreneurs stopped liking when they turned six.

Here’s the deal: You got into your own business by hook or crook, or by accident or accidentally on purpose. Or maybe you slid sideways into it through some family rainstorm or annoying drizzle, or slam-bam downpour. But it’s yours.

                                                                    

Like the old Toyota theme: “You asked for it. You got it.” So, by now, dealing with upsets is probably daily routine.

Dealing with your SELF though, may not be.

                                        

So, stop and take stock. This weekend is as good as any to look hard in the mirror and size up what you see there that’s upsetting. Ferret out the rain, and make your mind up to see it for what it is: necessary, refreshing, and routine in many places. Yeah, and wet.

Next, decide how you can reverse your own gears to back out of whatever upsets come your way. (Combat is not always the best answer!) And consider contingency plans based on (you got it) worst case scenarios. “Be Prepared” caution the Boy Scouts.

Choose to look at every problem as an opportunity, and get on with it.

Too much rain sells more umbrellas, slickers, ponchos, foul-weather gear, waders, boots, sump pumps, waders, hair dryers and flood insurance. Not enough rain, sells more watering cans, mulch, faucet washers, flush-efficient toilets, rain-dance manuals and videos, and ice cubes (for exotic drinks to enjoy while draught-watching!).

                                                     

What’s the opportunity in your latest problem?

 

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.
 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

« Prev - Next »




Search

Tag Cloud