Archive for the 'Community Support' Category

Oct 05 2011

Professional Practice Marketing

Lions and Tigers and Bears, 

                                     

and Clients and Patients

                        

and Customers Too!

 

 

Lions and Tigers and Bears, Oh My! As different as each creature may be from one another, all are considered equally dangerous, equally entrancing to watch, equally exciting to find in one’s camera lens, equally cuddly, equally threatening, equally enthralling. In other words, sometimes they can all fit the same category.

As marketing targets, it’s often all for one and one for all. Professional practices (doctors, lawyers, accountants, management consultants and trainers) are small businesses with special skills and special interests. They have clients and patients. But clients and patients are customers too. They just have special needs.

All this specialization stuff, however, makes little if any difference in marketing plans, targets, approaches, strategies, or branding programs. Perceived differences matter only to professional practice principals. No one else cares. The bottom line is that we each spend our money to get a product or service.

And each of us wants to know:

“What’s in it for me?”

                                                                     

Whether a product or service is life-saving or life-threatening has nothing to do with whether a client or patient is considered a client or patient — or customer. All that matters is product or service performance, and the integrity and authenticity of the person(s) representing or standing behind the product or services purchased.

The issue, say some, revolves around the concept and delivery of “high trust” vs. “low-trust.” Marketing people will be quick to recite the five criteria of effective programs, campaigns, and messages. Regardless of what name is used to define a target market (customers, clients, or patients), marketing must:

1)  Attract Attention

2)  Create Interest

3)  Stimulate Desire

4)  Bring About Action

5)  Provide Satisfaction

. . . and it really must do ALL of these to be effective.

 

On top of that, the rule of thumb applies to ALL FORMS of marketing — print, broadcast and outdoor advertising; sales; public (industrial, professional and community) relations; promotion; merchandising; pricing; packaging; labeling; website content; social media content ; business and appointment cards; stationery and invoices.

It applies as well to direct mail, bumper stickers and building signage, plus a hundred other uses. It applies to branding themes, logos, and jingles as well as trade and professional show banners and exhibits.

When you want to know how your business or practice is coming across to others, ask. Measure people’s responses and each marketing implementation against the five criteria.

If you’re looking for prime examples of marketing that fails because it fails to deliver all five criteria, you need go no farther than your local hospital. Hospitals breed marketing mediocrity because they refuse to spend money on outsourced creative services and convince themselves they can handle it all in-house!

Most professional practices seem to think in similar terms. The problem is that their products and services are justifiably more expensive than the local coffee shop and must carry messages that appeal to a higher level of audience needs, but that doesn’t eliminate the need to trigger emotional buying motives.

Sophisticated products and services are not sold with dumb slogans or rational, logical appeals that push features instead of benefits. Humans are humans are humans. Market from the heart. Market benefits! Pay attention to corporate advertising for Mercedes Benz.

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Hal@Businessworks.US     931.854.0474

Open  Minds  Open  Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

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Oct 03 2011

For better or worse, richer or poorer

 If you’re not going to

                                        

marry your business,

                                     

don’t get engaged to it!

America’s abysmal unemployment situation has inadvertently spawned a burst of fledgling entrepreneurial enterprises. It’s been: “Outta work? So what. Who needs all that aggrevation anyway? I’ll start my own business.”

        ~~~~~~~

If you are caught up in this thinking, un-catch yourself! If you’re telling yourself you can start a little business and still work 9-5 with weekends, sick days, personal days, vacation, and holidays off, you might as well be living on Mars. I’m not saying don’t do it. I’m saying don’t be disillusioned from the start.

Business Ownership

is a marriage.

                                                                           

If you’re not willing to accept the fact that you and your new business venture are going to have to eat together, sleep together and get along with each other 24/7 for a number of years, don’t buy an engagement ring, get down on one knee and pop the question –OR plan the wedding and fantasize the honeymoon–  to start with!

Even if the bantered-around figures that claim 9 out of 10 businesses fail in the first 11 years (and don’t break even financially for 6 years) are only half right, consider your odds for success realistically.

Every new business idea  

is a great idea

before the doors open.

                                                                           

With a super unique product or service and a ton of investment money, with a brother-in-law accountant and an uncle lawyer and your spouse cheering from the sidelines, your chances for survival (nevermind success) are still practically non-existant if you are thin-skinned, hard-headed, inattentive or ungrateful, and that’s just for openers.

The attentiveness to detail, and to every single exchange with every single person every single day, plus the ultimate responsibility for paying every bill and returning every investment (plus a return ON every investment) that were none of your province or burden as an employee rest squarely on every business owner’s shoulders.

Spare yourself the agony of separation and divorce and probable bankruptcy if you’re thinking you can just gloss over or dismiss or delegate stuff and concentrate on sales or production or IT or some other aspect of your dream. The sad truth is that no successful entrepreneur can concentrate on any single aspect and make money.

Successful small business

owners and operators

concentrate on all of

what they’re doing

 . . . all of the time.

                                                                            

Operations, finance, sales and marketing, cashflow, legalities, IT, distribution, partnerships, collaborations, staffing, service,   innovation, creativity, leadership, suppliers, product and service knowledge, and industrial/professional/community relations are all equally important!

So, what was it that grandpa used to say? “Look before you leap!”??? If you’re intent on charging into your own business, do it with your eyes (and ears) open. Reality beats fantasy hands down. For better or for worse, for richer or poorer, in sickness and in health . . .

Of course if you’re not ready for marriage (or your hands are already full with the family you have), there’s nothing wrong with using your ambitions and skills to find another, and hopefully better, job than the one you’ve left behind that prompted you to think a business startup would be a piece of cake. It can be if you’re a baker!

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 Hal@Businessworks.US

Open Minds Open Doors

Many thanks for your visit and God Bless You.

 Make today a GREAT day for someone!

No responses yet

Sep 25 2011

Obama’s America

Here’s Mr. O’s idea of business . . . 

 

Everyone gives all the

 

                                      

shirts off their backs

 

                                

to everyone else. Hard

 

                             

work and individual

 

                                 

initiatives count for

 

                                  

nothing.

 

Sorry, Mr. O, but –speaking as a long established advocate of entrepreneurship and small business– we the 30 million small business owners of America have had enough!

Yes, we are the same 30 million people you refuse to acknowledge . . . the same 30 million who made this economy thrive before you came on the scene and made a mountain out of President Bush’s molehill. We are the same 30 million people who hold the key to new job creation and economic turnaround.

Yet, STILL, you refuse and resist us because your empty, naive, ill-conceived crusade to sell out our heritage in exchange for Europe’s failing Socialism is your last desperate attempt to get re-elected. The trouble is, Mr. O, that your political games cannot speak to the realities of life, nor to pulling ourselves out of incipient bankruptcy.

You, Mr. O, “The Emperor With No Clothes,” have falsely led our nation straight into a nearly irreversible economic quagmire of historic proportions, and small business owners have been the victims.

Honest, hard-working people have been victimized into unemployment lines.

Children have been misled.

Seniors are threatened.  

                                                          

Even those who bought into your oratory to elect you, are running scared. The Great Obama Deptression is on the doorstep, knocking. It is no longer a myth. And you are the force behind all the unnecessary pain and suffering. Yet, you continue STILL to unmercifully and relentlessly push the steamroller over small business enterprises.

But, you know what, Mr. O?The reason small businesses exist in the first place is because of the freedom our unappreciated military provides 24/7 — the brave young men and women who serve us, to whom you give only token photo op and sound bite attention– and because of America’s indestructible entrepreneurial spirit!

No matter how hard you try— you can never destroy entrepreneurship. New businesses continue to arise every day, even from the rubble your policies create. Entrepreneurial spirit will continue to grow in spite of all your efforts to suppress it.

Every step you take to kill the free market capitalism that built this country to start with, will be met with even more free market capitalism efforts and resistance. It will continue to emerge and be rebuilt again once the November 6, 2012 election ousts you from the national stage once and for all.

Only then, will we 30 million American small business owners exhale and get back to the business of kicking the framework out from under your delusional healthcare efforts and pathetic international relations programs. Only then will we see a nation restored to true leadership and purpose that serves ALL the people.

In case you may have missed it, your sadly misguided administration has been so preoccupied catering to your voter constituencies, it has missed the majority, who are no longer remaining silent.

Your 11/6/12 loss will come from your own lack of leadership and your focus on politics instead of government.

Your loss will be from building dependencies at all costs.

Good luck with your support base of illegal immigrants, Welfare roll recipients, union thugs, screaming nutcase left-wing liberals, Hollywood braindeads, and –sadly, but true and unspoken– black Americans who now see that you are not a savior after all. (You never could fill Dr. King’s shoes anyway!)

Mean-spirited babble? No. It’s the truth. It’s how history books will see your one-term destruction and the downfall of business which undermined your mismanagement of the economy. Small business will rise again and lead America out of the financial quicksand that you brought with you to the White House.    

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Hal@Businessworks.US  302.933.0116

Open Minds Open Doors

Many thanks for your visit and God Bless You.

 Make today a GREAT day for someone!

No responses yet

Sep 18 2011

TICK-TOCK-TICK-TOCK-TICK-TOCK-TICK-T

You already know this, but

 

perhaps you’ve forgotten:

  

  You and your business are

                         

here on Earth to make a

  

d  i  f  f  e  r  e  n  c  e  !

 

Does that mean you need to revamp your food business to offer only organic produce, fruits, meats and poultry? No. You may want to consider a direction like that for business reasons, but making a difference for others is not a pursuit that –unlike government bills and riders– has restrictions attached.

Making a difference with your business doesn’t mean you must suddenly be a better Boy Scout or Girl Scout. It does mean holding to a higher integrity, and offering goods and services that don’t inherently harm people. Cigarettes come to mind. Oh, and don’t rationalize with raves about all the tobacco industry jobs and good deeds.

That’s a big business/government style-defense. Drive responsibly, say the alcoholic beverage companies. We grow forests, say the paper mills and logging companies that strip mountainsides bare of trees. You can add your own examples here. Hypocrisy has become a mainstay of corporate marketing, PR, and government control.

You can’t make a difference on Earth

by being two-faced.

(Politicians take note.)

 

And —TICK-TOCK-TICK-TOCK-TICK-TOCK-TICK— time marches on, so the amount of time you have to improve the business and personal lives of those around you and those who come after you are perhaps a whole lot less than you might have imagined (or maybe never thought about!) when you rolled out of bed this morning.

Bottom line: The time to act is NOW!

 

Start thinking about your legacy as you’re reading this, and take just one step in the direction of putting those thoughts to work by the time you walk away from your keyboard. Carpe Momento!

Recommended guiding words:

The old hit song lyrics from Seals & Crofts —

We may never pass this way again.

 

                                      

“There’s no time like the present,” my father always said. “Time and tide wait for no man,” my mother always said. “DO IT” says Nike. Now, entrepreneurs seem to know this instinctively, but they also seem to limit their hurries to business deals instead of to their own internal missions. Those little voices that point to reality.

What speaks to your ears from inside your gut? It may be different than the words that come from your brain. Words from the brain can be easily over-thought, manipulative, too rational, too unemotional, too logical — the stuff that corporate and government analysis paralysis is made of — What comes from your gut has no limits.

So maybe your gut instinct to meet your down-deep-inside legacy goals isn’t finding a platform in your business pursuits? Then set up something separate to make it happen. A new division, revenue stream, referral channel, product or service line extension . . . something that addresses your true life purposes.

Running a successful business is problematical enough; why saddle yourself with yet another entity? Because if the business isn’t satisfying your inner needs to, for example, help needy people and organizations, a nonprofit charitable or educational family foundation might. What’s the worst possibility?

You start a foundation and can’t make the time to run it? Find someone who believes in your purpose to step in, and you simply provide the guiding light. You start a foundation and the goals or mission become obsolete? Redefine them. You’ve already re-invented yourself and your business at least ten times over. Well?

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Hal@Businessworks.US   931.854.0474

Open Minds Open Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

No responses yet

Sep 11 2011

Business Owners Attacked!

How to run a business

                      

while your way of life

                         

is under attack . . .

  

 

It’s no secret. Unless you’ve been away visiting friends and family on Jupiter, there’s no way you could not be aware of the increasingly rapid emergence of America’s Socialistic policies.

There is no way you could not be aware of the union-spawned turmoil government has predictably forced upon a scared, angry, disenfranchised, and economically fragile general public.

Doubtful? Just look around you. Go sit in a crowded place and just watch. See the faces filled with looks of worry, dispair, anguish, frustration, wrinkled brows, downturned mouths, sad eyes, slumped shoulders. Listen to the moans and groans and nervous laughter. 

Our way of life is under attack.

                                                            

Our sense of patriotism and morals, the faith we’ve always had in ourselves and the small businesses and professional practices we own and manage is being undermined daily by our own government and so-called leaders.

We have a White House and Senate tilted so heavily to the left that there is no more balance in American lives. There is no longer room for God? Parental respect? Small business as a way of life?

So how do we get past present union and government attempts to disrupt and destroy small business?

It’s shape-up or ship-out time!

                                              

Assess where you are. Be honest with yourself as to how you evaluate and measure your buiness progress and losses. Decide how to make the best use of what you have. (You’ve already been doing this or you wouldn’t be alive right now, so keep at it, and accelerate your efforts.)

THINK IN DIFFERENT BOXES!

                                          

Continue to NOT trust the government we’ve been saddled with. It hasn’t proven itself worthy of being trusted.

                                   

In other words, even though WE all know that small business creation of new jobs is the only answer to turning the economy — don’t create new jobs! Why? Why create new jobs simply to turn around and be penalized for it?

That government/union olive branch you reach to accept will be followed by a slashing machete.

                                              

Promises of immediate help are two-faced. They are laced with quiet admissions that long-term financial punishment is inevitable.

Sure, go ahead. Create new jobs now and get lower taxes and some make-believe incentives for doing that now. Then what? Feel that stab wound in your back? Next year or the year after (the identical dynamics of Obamacare), the great new jobs you created will come back in spades into your wallet with make-up-the-difference tax increases (plus!) and even more intrusive regulations.

What else is there to do? Remember November 6, 2012 

                                                   

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  Hal@Businessworks.US   302.933.0116

  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

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Sep 07 2011

Born Again Businesses

When your business is

                    

born of faith, you march 

                            

to a different drum . . .

 

 

That most small business owners maintain any kind of long-term allegiance to the place their businesses were born is doubtful. Yet, as entrepreneurs, they are the most likely group to appreciate and respect the origins and uniquenesses of a business that is born of faith.

Both kinds of small business enterprise owners —those who believe their business calling comes from God, and those who don’t– experience similar dynamics, challenges, problems, and opportunities. The differences are essentially differences in attitude, motivation, and the treatment of internal and external resources.

Small businesses all suffer growing pains. And being on the cusp of economic catastrophe while getting bludgeoned by over-taxation without representation (considering the SBA is a joke) and by over-regulation from a naive, misguided, rampaging  White House that appears intentionally and spitefully clueless, doesn’t help.   

Not many corporate giant, union, or government career types would understand the dynamics, challenges, problems, and opportunities faced daily by small business –any kind of small business– let alone the charitable, servant leadership nature of a business that is faith-based.

                                             

Entrepreneurs of every ilk recognize that their own and others’ existences depend on their own initiatives. Unlike corporate and government counterparts, when you own and/or manage a small business, and you’re too hungover to get out of bed in the morning, there’s no option for tossing it off by calling in to take a “sick day”

When you skip work or drag in hours late because you’re feeling depressed or had an upsetting incident at home, or simply didn’t want to face up to a scheduled meeting with a disgruntled partner or financial supporter, or an irate customer, what happens? The business suffers. Do it too often and the business folds.

But when your business is firmly grounded in commitments to serving God by serving all others who come into contact with your enterprise, you have a different perspective on what’s important.

Secular, or non-spiritually-based businesses exist to make money. They are primarily devoted to satisfying their principals and their investors with profits. Faith-based businesses exist to make money to distribute more to their employees, their communities, and to become stronger resources for charitable giving.

Many secular businesses will put income-source customers first and actually disregard their employees, vendors, and “outside” consultants and sales reps. Financial gain and competitive edge become the driving forces. Faith-based businesses typically seek to embrace everyone equally, seeking to distribute trust, respect, and opportunities.

Most secular businesses consider community support efforts non-essential line items to abandon when economic uncertainty drives budgetary belt-tightening. Faith-based businesses facing the same financial stresses may simply switch gears to make their community contributions ones of time and effort, or expertise, or goods and services.

                                               

Having had the privledge of working extensively in both secular and faith-based business arenas, I frequently hear questions about what the differences and similarities are. This post is intended to address a few of my observations. They may not all be correct, and certainly they are not all-inclusive.

Can you add some comments

from your experiences? 

                              

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  Hal@Businessworks.US   302.933.0116

  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

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Sep 06 2011

Small Business Enemy?

Labor Day Leftovers . . .

                                     

White House, union thugs

                               

seek to rally violence,

                      

DE-Americanize 

                   

small business.

 

 

On –of all days– Labor Day, and in –of all places– Detroit, home of the highest unemployment rate in the US (nearly 16%!), we get bone-chilling reports of attempts to incite violence from two LINOs (Leaders In Name Only).

The spitting of vicious words was barely even acknowledged by mainstream media.  “Union King” Jimmy Hoffa, Jr, and Mr. O combined efforts to threaten violence (and ignore that it was even a threat!).

Over-the-top Junior Hoffa shouted out a rally cry to:

“Take out those (Tea Party)

sons of bitches”

                                                            

. . . as part of his rant and rave Labor Day speech. This kind of inflammatory rhetoric has no place in a democratic society, and has even less of a place coming from the mouth of a purported “leader.”

Mr. O, in an disgraceful throw-back to Chicago thug days, made no attempt to soften the comments or language, and –in fact, just seconds later– proceeded to praise Hoffa.

Pretty amazing behavior for a man who claims to embrace peace and forgiveness over violence (reference his 2008 campaign speeches), eh? 

If any of us (among 30 million small business owners) were ever to make such inciteful fist-thrusting comments about business competitors, we would be out of business (or in jail) by 9am tomorrow.

How is it even possible that such low-life comments can be made in public? Freedom of speech? HA! How about inciting a riot? How about defamation? How about common courtesy? How about considering the impact on young people? How about having a brain?

But then, perhaps it’s just more reinforcement that politics is a career for the brainless, yes?

What’s the bottom line?

The enemy of small business

is the constant exposure

to hateful politics,

                                   

So, do we swear off of politics? Well, first of all, such an intention (like those that pave that famous road) might sound honorable, but it’s really not possible unless you do a guru-on-the-mountaintop thing. Politics invades every inch of our lives, and the worst of it dominates. Well, we could always avoid the media, right?

How is it, for example, that the nation awaits Mr. O’s much-too-long-overdue promise of a job speech and supposed plan (that was needed three years ago!), while we ignore Mitt Romney’s thoughtful, reasonable, and immediate business-positive plan to reverse our dying economy?

How do meaningful and positive suggestions from those who embrace Tea Party thinking get immediately dismissed by the ruling Socialist radicals without giving even the time of day?

Why must the White House expend more time and money and energy seeking re-election votes than tending to the immediate needs of the American people? What about righting our sinking economic ship instead of praising the ignorance of an empty-suit union leader because he controls large blocs of votes?

                                  

Icing on the cake:

Mr. Biden today called

Tea Party supporters:

“Barbarians”!

Talk about unbelievable

 

It really is getting close to that time when the present anti-business (and especially anti-small business) White House must be upended and removed from office. Are you speaking out? Are you taking steps to initiate action — to motivate and inspire others to the importance of choosing America’s direction and the direction of small business.

Are you ready to thrive again? Are you ready to help ensure return to our free enterprise small business system that has always been the backbone and heart of our nation? November 6, 2012. Be there. 

 

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302.933.0116   Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make Today a GREAT day for someone! 

                                         

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Aug 31 2011

8PM Sept. 7th

America’s

 

“Childish” President

                                 

is Using America’s

 

30 Million

                               

Small Business Owners to 

                           

Play Politics Instead of

                       

Fix the Economy 

  

 

Okay, so just a couple of hours after this post was written, the man has backed down from his one-upmanship scheduling of his “Jobs Speech” and will instead deliver it the following night. While I’d like to think my post and others had some impact, truth is that Mr. O realized a bigger better political advantage to moving his appointed time out from under the GOP Debate.

The bottom line is nothing else in this post changes: Don’t expect anything new, and don’t expect jobs to come begging for employees. You can be certain more taxes are on the way to fund the man’s extremist plans to spread the wealth . . . and now, of course, to spread the fantasy jobs!

~~~~~~~~

Mr. O has suddenly scheduled what will inevitably be great oratory on our catastrophic quagmire of an economy –that he has compounded at every turn and hasn’t been able to do a single constructive thing about since 2008 — for 8PM, Sept. 7th.

He takes a childish posture in setting his stage at precisely the same time as the long-planned GOP Presidential Candidate’s debate . . . and then he says the responses to his one-upmanship are “childish.”

Talk about the pot calling the kettle black?

~~~~~~~~

Why should we small business owners and entrepreneurs and managers care?

First, because business owners want to hear how other Presidential candidates plan to fix the economy that Mr. Obama has failed to fix.  

Second, because it’s been proven ad nauseam and reinforced by every economist worth her or his salt that the only road to economic recovery is for government to WHOLEHEARTEDLY support and encourage new business job development by entrepreneurs.

~~~~~~~~

                                                                                                       

The White House knows this and has intentionally ignored thousands of opportunities to initiate tax incentives for new business job creation and tax incentives for new business innovation (leading to job creation). So, why now? November 6, 2012 is right around the corner. Why a Sept. 7th 8pm speech? Because politics beats reality.

No need to be a brain surgeon to understand this. Any small business owner or legitimately unemployed person gets the reality of it. Why doesn’t the White House? This hyped up speech will –I guarantee– be about nothing realistic. The opportunity for that has already come and gone more times than the EverReady Rabbit! 

Mr. O will pay token attention to small business, but never reach out a true helping hand. He will bury nice-sounding words in meaningless rhetoric. And therein lies the problem:

America needs jobs. New small business provides virtually all new jobs. America’s 30 million small business owners do not trust Mr. Obama. Period.

Why should anyone capable ofr creating new jobs create new jobs because of promises from a man who has a long track-record of not keeping promises? I create 50 new jobs because the government assures me of new job salary rebates or some other fantasyland benefit. The promise collapses. I am stuck with 50 people I can’t afford.

~~~~~~~~

                                         

The Issue Is TRUST.

This White House has failed to earn the trust of small business over and over and over again.

Without trust, there can be no relationship.

There can be no deal.

There can be no forward movement.

There can be no salvaging The Great Obama Depression.

There can be no economic recovery.

                                                                                      

There can, and undoubtedly will be a lot of talk and a lot of smiles and a lot of handshakes and reassuring references and pats on the back. But –mark my words– it will all be for show. This is simply one more campaign op! Surely the Republican Debate will crank out more business-friendly job creation proposals.

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  Hal@Businessworks.US   302.933.0116

  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

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Aug 30 2011

Entrepreneurs Advisory Boards

 Your Advisory Board

 

includes a lawyer, 

                             

an accountant, your

                         

rich uncle, and

 

your pastor?

                   

Nope.

 

Well maybe one or two of those types do actually hold court with you once a quarter or twice a year and offer trusted advice and opinions about where your enterprise appears to be headed . . . and maybe you listen, and maybe you don’t. And maybe they’re helpful. And maybe they’re not.

After all, typically, they’re not paid. And you do remember that someone once told you you get what you pay for? Ah, but a good advisory board is usually made up of people who have a physical or emotional investment in seeing you succeed. And that trumps paying a fee for services. 

No compensation? Well, maybe some coffee and donuts — or fruit, cheese, and crackers, depending on your level of health-nuttiness. Wow! So now you’ll read a little further?

Advisory Boards, generally, are a good thing for most small business ventures because –when they include a small group of diverse, talented people who like and care about you– they can shed light on your darkness and provide enough reassurance or guidance to afford you to step back and observe your brainchild firsthand.

Advisory Boards provide a sense of reality you might not otherwise solicit or be exposed to.”

                                                

Okay, you’ve got all that. And it either sparks an idea, or it just lays there flat on its back, rolling its eyes at you! Well, here’s a definite sparkler:

Start a Rotating Teenage Advisory Board.

                                                    

Huh? Why? Why not? When did you last waltz a thirteen-year-old boy or girl through your place of business and ask him or her for observations?

I promise you he/she will see things you never noticed, and maybe never even thought about. Does it matter that your business makes products or delivers services for nursing homes (whoops, how un-PC of me: long-term care facilities)? Or nursing mothers? Or male nurses? Truck drivers? Scuba divers? (It rhymed!) No it doesn’t matter.

What matters is that you regularly host small groups of teens through your office, plant. store, or worksite, and that you non-judgmentally LISTEN to what they have to say, and keep a journal or take dated notes of key comments. Pay careful attention to the questions they ask (and how they ask them) before trying to answer them.

It’s true that teenagers (as when each of us were) are different, weird, and aloof.

They are preoccupied with texting, handheld electronics, and each other.

They may seem the least unlikely to contribute anything of value to a non-teenage market business.

Yet –refreshingly– they lack developed prejudices.

They are naive and breed a rare perspective of business innocence.

                                                                   

You can learn more and spark more ideas from one business visit by a youngster, or two or three than you are likely to from ten top industry or profession muckity-mucks who will surely carry competition chips on their shoulders, and be more inclined to maintaining a political edge.

One business I heard of makes a practice of gathering small groups of teens from the local middle school and high school (pre-arranged of course with the parents, but not with school administrators who would tangle up the process) and rewarding them with praise, snacks, juice, and bookstore gift cards for bright ideas offered.

The owner has translated teen visitor input into new product launches, line extensions, and revenue streams, that produced enough income to allow some scholarship funding in return. What can you get? What can you give?

                                                         

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  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

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Aug 26 2011

Mother Nature Beats Business

SURPRISE HURRICANE-PROMPTED SUNDAY POST TONIGHT. NEXT POST MONDAY OR WHEN POWER IS ON. PLEASE CHECK BACK . . .

                                                                       

Another storm,

 

another dollar.

                  

 Hey, life happens. 

 

Stop whining!

                          

Besides,

 

breathing beats cash.

 

                   

There comes a time (a few actually) in every life, when we business owners and entrepreneurs must take a back seat to Mother Nature. You DO remember her? I’m not talking about over-the-top dirtpeople, or eco-freaks who launch themselves into hysteria with every stepped-on ant or toilet flush.

I’m referring to cataclysmic shifts in the planetary forces of nature that stop businesses dead in their tracks, that cannot be dismissed or disregarded or wiggled around. I know it’s hard to own up to the fact that anything could be more important than business . . . yet, looming out there under the signs, ads, and brochures, is life!

Here we quake-inexperienced East-Coasters are emerging out of an unheard of earthquake, the 5.8 magnitude of which –though nonchalantly considered routine by West Coast standards (I mean, what isn’t?)– was sufficient test of our mettle . . . and: CABOSH! Along comes a Hurricane heralded as major by all the IM (Irresponsible Media).

I’m reminded of Rob Bell’s quote in his courageous, easy-read book, LOVE WINSThe quote refers to tangles born of the politics of religion, but seems to me to fit the media hurricane circus and pandemonium we’ve been bombarded with for five days:

“Sometimes what we are witnessing

is simply a massive exercise

in missing the point.”

                                                

Who’s not fed up with mainstream media’s overkill –and frequently contrived– “storm tracking” coverage? Enough already! Sports belong to ESPN; leave hurricanes to TWC. Stop with all the prima donna network weather forecasters (Whoops, I mean “Meteorologists”) who can barely find the maps they swoop their hands over. 

Of course no one wishes storm destruction and risks of life and injury to others, and of course there are many calls for reminders to be prepared in an impending hurricane but please, media people . . . give us a break. Your relentless focus on doom and gloom, is –all by itself– enough to send people flying off city rooftop gardens!

Well, okay, your heavy-handed scare tactic broadcasts did at least serve to convince Mr. O that he’d be storm-safer at the White House than puttering around a reported $50,000 vacation week (his tenth this year? Must be nice) Martha’s Vineyard golfcourse.

Who could deny the (rapidly-growing-in-popularity)

  Obama Regime motto: “Leadership from behind”

                                                  

No doubt whatsoever he will once again seize the opportunity of a natural disaster to represent his sleeves-rolled-up self in the role of “return of the conquering and compassionate hero.” As business owners and managers, we have already seen too much of this too often. Were we to practice such falsity, our businesses would crumble.

Also without a doubt, we can count on the talking heads at CNN, ABC, CBS, NBC, TNT and their affiliate braindead-behaving editors at The New York Times, Washington Post, Los Angeles Times, et al, to play it out for all the advertising dollars their sadly misguided Obama-obsessed bosses can muster.

The point that’s missed by all the sensationalist journalists is that the public gets it. Go through the updates and recommended preparation steps at scheduled news broadcasts. If and when the event actually occurs, lead up to it with information, not Chicken Little alarmist reports. Who cares what trees fell in Bongo-Bongo?

                                                      

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  Hal@Businessworks.US   302.933.0116

  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

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