No good examples from

the White House, but

  small business excels.

 My last post here, “A Sense of Urgency,” raised hackles among some visitors I heard from who all seemed to express the notion that “Standing Still” and former idealist President Woodrow Wilson’s failed “Watchful Waiting” policy toward Mexico should be dictating business and politics today. 

Don’t take it personally, but that’s sick thinking.

Doing nothing, as the White House appears to relish, has never been –nor ever will be– a policy or guideline for small business success. Standing still and watchful waiting may deck the halls of Congress and the Oval Office, but they represent the anthisis of what needs to happen to grow business and military strength.

Small business and military strength must be grown to preserve and protect the freedoms we enjoy in America, and to revive and revitalize our still sinking economy.

The government and big business continue to prove every passing day that not only do they have no answers to this incipient 2nd Great Depression (“The Obama Depression”), but –rubbing salt into the wound– they give nothing but lip service token talk to proclamations of supporting small business. Truth? They HATE small business! 

Small business hangs on in spite of the formidable clout corporations and the government have in tow — PRECISELY because small business owners, operators, and managers are responsive to market needs. There’s no time wasted studing market share and shifts, or testing stuff to death. A sense of urgency is ever-present.

As small business owners, we must –first let Mr. Romney know that it’s not just “Corporations” that “are people.” Small businesses are (to a FAR greater degree) “people” too! (And, BTW, DNC Chairperson Debbie Schultz in protesting even the “Corporations=People” equation simply demonstrates that her ideology is dumber than dirt.

Of course “businesses are people.”

ALL businesses.

Next, we need to teach responsiveness by

example within our business enterprises.

Acting responsively and responsibly with every interaction –customers, other employees, suppliers, even what may appear to be disintersested inquiries– means instilling and reinforcing awareness that EVERY person’s needs and wants are the most important in the world, with never an exception. 

Translation:

Cultivate respect and an action attitude.

Sales professionals know this instinctively and typically make a practice of attacking problems before they become disasters. Stop looking to Washington for guidance. Take a page from sales pros.

The US Government 

is presently leaderless.

Consider the total lack of urgency and response to The Gulf Oil Leak; Mid-West Floods; Moammar Gadhafi; Japan’s Tsunami and Nuclear Disaster; Illegal Immigrants Pouring Across US Borders EVERY night; The Debt Crisis; and 20 more calamities. 

Your business would fold if you practiced such laxadasical “take another vacation” attitudes.

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  Hal@Businessworks.US   302.933.0116

  Open Minds Open Doors 

   Thanks for your visit and God Bless You.

  Make today a GREAT day for someone! 

35 years ago,

a doctor told me my back 

was so bad, I’d never

walk again. 

  _____________________________

I bought a horse

and a jet ski!

(and my back has been better ever since!) 

Stubbornness or determination? Probably both. [And Thank God, I walk just fine.]

Stubbornness and determination represent attitudes that would get corporate muckity-mucks fired, but they’re not such terrible traits to have as an entrepreneur. Ive’ heard a lot of definitions of entrepreneurship over my years of teaching, consulting and doing it, but none sum it up as succinctly as stubbornness and determination’

We always hear that entrepreneurs have to have “fire in the belly” to pursue their ideas and make them work.

That they continue to move forward when everything around them is moving backward.

That they see the light at the end of the tunnel that others can’t even find the entrance to, or once they’re in it, slam their gearshifts into reverse.

Yet we also know that entrepreneurs historically take only reasonable risks. So the point of distinction occurs a few hundred feet into the tunnel when the light from the entrance is just about to dissolve away.

It is that moment in time that separates the courageous pursuit of free enterprise from the gutless wonders of government agency security and handout-dependent careers, and from corporate analysis paralysis treadmill careers. Entrepreneurs plod fearlessly forward as others turn and run. Sound like a military invasion? Well, isn’t it?

The enemy of entrepreneurs is lethargy and complacency. You remember that pair from your C-Span Current Affairs course? They are the two culprits that have gripped our economy since the present White House occupants took control. They are what must be overthrown if America is ever to survive and thrive again as a nation. 

The only difference in fighting this war of entrepreneurial enlightenment (vs. other, older ones) is that small business owners can no longer charge forward with their heads down. This time, we’re up against liberal fanatics who are not simply putting up roadblocks; they are actively fighting in the name of progressiveness to stop progress!

Go figure.

America’s present Administration refuses to stop short of literally pulverizing small business.

Over-taxing, over-regulating, over-burdening the very entity in society that has been solely responsible for new job creation, for economic stimulation, for boosting America’s reputation and strength worldwide . . . to what end? 

It’s not a puzzle; it’s a plan.

There are 30 million small business owners  in the United States. We have no ability to “certa bonum certamen” (fight the good fight) on our own, acting as individual small businesses. We all need to accept that the strength in numbers we are capable of can accomplish more than individual efforts.

We must vote AND prompt votes for any candidate who appreciates and respects small business owners and operators, our nation’s military people . . . and stubbornness and determination. November 6, 2012. Be there. 

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 Open minds open doors

 Thanks for visiting.   God bless you. 

  Make today a GREAT day for someone! 

I grew up with unreasonable demands being made on me and my brother and my mother by my alcoholic father. I began thinking that that was life, and all the other stuff that came my way from teachers and coaches and bigger older kids was just more of the same. So were the demands of college, grad school, and parttime jobs. Or so at least it all seemed.

The more I kept inside, the

tighter, more withdrawn

and resentful I became.

Ever feel that way yourself, or am I just imagining? Don’t we all hold onto some kind of resentment? If it has to do with responsibility, maybe it knots up our shoulders. If it’s a love relationship, it may give us chest pains or heartburn, sadly sometimes heart attacks and heart disease.

Some experience “butterflies” in their stomachs, pains in their lower backs, or legs. We get headaches when oxygen and blood flow get sidetracked from traveling freely through our necks and end up like crimped garden hoses. We run to surgeons and chiropractors and massage therapists and drugstores and liquor cabinets for relief.

Did you ever have such an explosive feeling inside that you wanted to scream, but you ended up instead making some feeble guttural sounds, swallowing the wrong way, coughing or choking, or perhaps you simply stuffed food down your throat because it’s hard to express how you feel when your ability to speak is blocked with food?

All of these symptoms and often not-such-good solutions are magnified for small business owners and managers. Besides all the everyday life stresses of family and friends, small business owners and managers cannot leave their workday traumas at their workday worksites. Doing business 24/7 is what life is about. Entrepreneuring takes guts!

When you own or run a business,

you even dream about it!

If someone insults a corporate or government guy at work–and hopefully this is a rare or never occurrence–he may feel resentful and carry it around, or dismiss it, or confront it. Insults are standard daily fare, however, for many if not most small businesses, and the pressure is enormous to not dismiss it or confront it reactively. 

“Trading insults” leaves us with more insults than we started with!

By reacting insread of responding, it will surely come back to haunt

because only reacting opens the floodgate to OVER-reacting! 

So if all of that is the valley of darkness,

how do we rise up into the light?

Well, here’s how I did it. Try this little recipe.

You might pleasantly surprise your SELF! 

First is to acknowledge that we harbor resentment and identify what circumstances or to whom we attach the ill feelings. Next is to take some deep breaths to better circulate that oxygen and blood flow. Then ask ourselves if it’s really worth hanging onto the upset feelings and to what ends or purpose?

Is it worth “hanging on” in exchange for the bitterness to take its toll on our one and only bodies that we want to have usher us into long happy and healthy lives? Take some more deep breaths. Are you so stubborn that you’re willing to give up years of life in exchange for not being a big enough person to forgive? Isn’t it time to move on?

Watch how good your body starts to feel when you finally agree to answer those questions honestly and let go of that resentment you’ve been harboring all these many days, weeks, months, years.   

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Hal@Businessworks.US   302.933.0116 

 Open minds open doors.

 Thanks for visiting.  God bless you. 

  Make today a GREAT day for someone! 

Planned and run correctly,

meetings are invaluable.

All the rest suck eggs!

Dear Boss, Please stop dragging people into meetings in order to give yourself an audience. They hate it, and you’re wasting their time as well as yours! Not to mention that time is money. Unplanned-for, slipshod-run meetings produce the exact opposite of what you need. They discourage and de-motivate. They frustrate and result in costly dumb errors that lose customers and antagonize suppliers.

All meetings? Of course not.Just the ones with no time schedule, no agenda that’s been circulated in advance and posted in the room, inadequate meeting space and supplies, no facilitative leadership, and no follow-up. That’s all. Just those. Aaaah, but wouldn’t you know it? That’s probably the majority of meetings worldwide. Now. Tomorrow.

Well, so that makes it okay because most other businesses and organizations are winging it, right? Not on your life. Not in this ever-deepening quagmire of an economy. Not in this day and age. There is no time to waste. This ain’t the good ole days! You can’t sit around with your feet up and a pot of coffee and brainstorm jokes for a couple of hours.

Meetings must be well-planned, executed, and filled with high energy. Good meetings ignite positive, problem-solving mindsets. Long-distance online meetings from Skype to Go-To-Meeting-type options can be effective tools. So can good old-fashioned teleconferences. Texting? No. Facebook chats? No. Tweets? No. Instant Messages? No.

First, hand pick participants according to what each can contribute, who has a need to know the subject matter, and whom you want to know more. Forget about titles, rank, age, or how busy people are. For long, status report or job/task review type meetings, stagger participants to come and go according to topic relevancy.

If you anticipate a meeting turning into a political firestorm, check this bit of enlightenment.

Everyone doesn’t need to be part of every discussion. When you think it through ahead of time, it’s more work and takes longer to plan, but the results will be dramatically improved, and more productive (both time and dollar-value-wise) for participants. Better-planned and led meetings can positively impact your bottom line as well. 

The single most important meeting tool and most often overlooked is the agenda. It needs to be carefully planned. It can’t be too overwhelming (more short meetings beat fewer long ones). Chunk it up! Some even attach time in minutes to each topic. Circulate it ahead of time and ask for input. Reproduce it poster-style in the meeting room.

Follow it. Do not allow anyone to not follow it. Politely thank people for off-topic comments and ask them to save them for the next meeting or include them on a separate agenda. You cannot stick to a time schedule if people sidetrack the agenda items. Be a clock watcher until it becomes second nature. Always honor start and stop times.

Hidden Agendas? Try this information on for size!

For a period of time when I had some major talker-types involved in weekly meetings, I had all the chairs removed or covered with boxes. It didn’t take long to get everyone focused on moving the agenda along quickly when they had to stand. Whatever you do, give meetings more attention. The ROI can be pleasantly surprising.   

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  Open minds open doors. 

 Thanks for visiting and God bless you. 

   Make today a GREAT day for someone! 

Seeking sales fireworks?

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 Open minds open doors.

Thanks for visiting. God Bless You.

God Bless America and America’s Troops.

Make today a GREAT day for someone! 

June 29, 2011: Today’s Presidential Press Conference . . .

Mr. Obama:

“Call me naive, but my expectation

   is that leaders are going to lead.”

The American People Respond:

“Duh!”   

Really, Mt.Obama, you can do a whole lot better than kick around the subject of leadership and pretend you know what it means. You clearly haven’t the foggiest idea about it. Talk with Rudy Giuliani. Read Peter Drucker. Watch some newsvideos of Ronald Reagan. Visit today’s issue of the TBD Consulting “Leadership News” newsletter.

Making a mockery of something you have no ability to do doesn’t speak well of you or the office you hold.

• My mother would have accused you of being “the pot that calls the kettle black.”
• My father would have told you to “Pull yourself up by the boot-straps and start getting the job done you’re getting paid to do.” 

ANY small business owner has better better common sense leadership skills than you have demonstrated.

In fact, in all of history, there has never been a leader of any consequence who has repeatedly gone out of his/her way to consistently blame others for his/her own inadequacies, except you!

Placing blame and analyzing it accomplishes zero–as ANY successful business owner will tell you–unless of course you’re Judge Judy.

Then again, you would need to be open-minded enough to even ask in the first place, and you’ve proven yourself incapable of that. To the average American, the relentlessness you exhibit in your pursuit of who and what to blame is pathetic. You long ago ceased to be effective as a leader, and especially because you think you’re a great one.

Nobody else thinks you are

• . . . certainly nobody else who cares about our still sinking economy that you killed when you had a chance to breathe life into it; that’s called a “blown save” in baseball.

• Then there’s your Lybian Quagmire that you insisted on rushing into with a cocky attitude and no respect for our military; that’s known as underestimating the competition.

• Ah yes, and lest we forget the catestrophic daily oil spill you wasted more than a month analyzing instead of responding to.

• Business owners will tell you when a customer fails with your product, you rush to the rescue with a quick-fix and find out what went wrong later, after you’ve resolved the problem.

• Oh, and the selective weather disasters you chose to respond to? Please. Everyone knows you’re a puppet to begin with, but there’s no reason on Earth that people who’s lives were devastated by floods in the Midwest should be ignored while those raked over by a crushing tornado get immediate attention because they’re in a “blue” state.

• It would be a crime to not at least touch on your simpleton behavior in misappropriating tax dollars to union-thugs and incompetent corporate automakers. Thank the Lord for Ford!

• Again, small business owners will tell you to not get mixed up with those big business muckity-mucks and their union thugs. Advice too late for you no doubt.

Leadership is all about openly motivating others to get the job done that needs doing.

It’s about transparency and respect and authenticity.

It’s not about photo ops, sound bites, grandstanding, or being “amused” as you claimed to be today over being accused of lacking leadership effectiveness . . . which you do.

“Amused”? Surely you jest! 

True leadership? Americans would welcome it, and I’d be first in line. But after seeing the trainwreck you’ve created in such a short time, and how long we’re going to have to be paying for your foolhardy healthcare plan, I don’t hold out much promise. I’m just thankful you’ll never be part of the small business world you seek to destroy.

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Hal@Businessworks.US or 302.933.0116

 Open minds open doors.

Thanks for visiting, and God Bless You.

Make today a GREAT day for someone! 

Chinese Proverb . . .

TALK DOES NOT

COOK RICE!

Like facing a mental firing squad, being called out to justify your existence –by anyone with clout: a client, customer, partner, investor, lender, referrer, founder, advisor, even some braindead government regulatory agency official– can paint you into a corner of zero return on your time, energy, money, and often innovative talent as well. 

Justifying decisions and actions may be important in a courtroom but, in business, searching for reasons wastes enough time to prevent a needed quick-fix, to intercept momentum and slow down progress, and to prevent the launch of creative fantasy into innovative reality… a process today’s economy needs more of rather than less! 

Many entrepreneurs seem to include some form of justification frustration in their list of reasons for giving up corporate or government careers to join the ranks of the self-employed. “I hated having to always subject every breath I took to someone else’s microscope. Getting the job done on time is what should matter, not how or why.”   

Talk may serve to satisfy boardroom egos and government budget rationales, but if you own or operate a small business, it doesn’t cook rice! 

In our steadily sinking economy, it serves no purpose to patronize and pander. Telling your supporters that things are still not where they need to be but that they are in fact better than they once were means absolutely nothing. Nada. Zero. Action still speaks louder than words. Responding with a sense of urgency still counts big-time. 

All those business guys with clout (in the top paragraph) care only about results! ROI. Benefits. What’s in it for them? How soon can they realize value or affect a turn-around? So the trick is to side-step requests to justify yourself by answering demands to explain why the rudder broke, and to use that time and energy instead to right the ship.

It’s called an “action attitude.” Every successful entrepreneur I’ve studied has practiced it under fire, when the chips are down. Those I’ve seen who dwell on “getting to the bottom of things” usually do because that’s what they choose to preoccupy themselves with, instead of moving forward. 

If you think you need all the answers in order to move on, you’ll never move on. Which brings us to the central message here. Sure there are times when we need to explain ourselves for the sake of maintaining household or employee harmony, or to satisfy an upset customer who demands it, or to keep an investor at bay. But:

You need to free yourself from always feeling that you have to justify yourself.

It reportedly took Thomas Edison 10,000 attempts to invent the light bulb. Imagine if he had to stop and explain his way out of each failed effort? We’d still be sitting in the dark! Life is to short to worry about what went wrong. Focus on getting things to go right!                                         

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Hal@Businessworks.US or 931.854.0474

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Not “Pie-eyed” intoxicated

. . .Pie-eyed as in bleary

from studying

 too many pie-charts!

Actually, if you have this ailment, you are either reading too much of USA TODAY, or you are reading too much into your competition.

Try the following exercise on behalf of the entrepreneurial professional practice or small business that you own or operate or manage or partner with. It will give you an “Aha!”

• First, draw a pie. Whatever kind you like is fine. Next draw a slice that approximately represents what you think is your business or professional practice share of the primary market you’re engaged in (SOM, as corporate biggies call it).

• Do something to highlight it: color, fill it in, draw your favorite fruit into it, add crumbs or a topping if you want.

• If your slice is too small to fit any decorative ingredients, put an arrow off to the side that shows your sliver and decorate your arrow (or if the sliver is simply a reflective glint off the pie tin, you may want to consider closing down and trying some other business . . . or there’s always government work that requires no pies and no thinking).   

• Next, assuming you do have a reasonable or promising piece of the pie in front of you, take an educated guess at what you imagine the sizes of the other market portion slices that each of your key competitors controls.

• Draw in and label those slices. Are you still with me, or have you been nibbling?

• Now stand back (or lean back) and take a good, hard look at this pie. It’s a graphic representation of the market your business is in. What’s going on in the middle?

• Scribble a little tornado into the dead center of the pie, overlapping all the tips of all the slices. That is where everyone in your market is killing each other, fighting to get a bigger share.

Just think about how much time and energy and money is spent in that little area of commotion. That little battlefield becomes so consuming and wasteful that many business owners and managers fail to see what else is happening.

Pay attention for a minute to what’s outside the pie (the box, the bun). What do you see? Endless space? More pies?

Have you, in other words, been staring at one star in the sky and not noticing the rest of the solar system? Or beyond? Have you been focused on one tree and ignored the forest? How about just concentrating on your one slice and seeing only what else is in the pie? There is a limit to the amount of toppings you can add, you know.

So why not (are you ready for this?) . . .

e–x–p–a–n–d—– t–h–e—– p–i–e—–?—–?—–?

What happens to your SOM when you make the pie larger? Yes, yes, the competition grows bigger too. But are you in business to succeed or to kill your competition? When you are the entity responsible for making the pie bigger, you are also going to capture the lion’s share of the increased market because you are the one opening the floodgate.

Instead of we’ve got better stuff and we’ve got cheaper stuff and we provide better service deals, what about looking around to see how many prospects there are out there who do not own or use ANY of your existing market products or services, and then take the high road that “We want EVERYone to experience this type of market offering!” 

Not sure? Call or email me. I love making pies bigger. Yum! Happy weekend. See you Saturday!  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

No, No, Mr. O . . .

America’s economic

mess is NOT simply

“a bump in the road”!

It is an issue of TRUST.

Here’s the bottom line, right up front:

I believe you have proven your self and your ideology (over common sense and genuine citizen need) unworthy of my trust, my children’s trust, my grandchildren’s trust, the trust of America’s military, the trust of America’s healthcare professionals, and –among others– the trust of America’s business owners, operators, and managers.

So, without trust, the question becomes: Why should we create new jobs only to get higher taxes? What reason have we to believe that taxes will not be raised again to even more crippling levels? Your word? I don’t think so. Some meaningful tax incentives for new small business job creation? Bring ’em on!

 ——————————–

You have put tons of tax dollars where they don’t belong:

• In the greedly hands of over-the-top unions and States whose votes supported you.

• In the incompetent hands of corporate giants and government agencies, neither of which creates new jobs that are REAL.

• And in the frivolous hands of social programs you apparently value above weather-disaster victims in “Red States,” and the interests of free market competition businesses that are struggling to get free from government choke-holds.

_______________________

You’ve been putting BandAids on a gaping wound and have not stopped the bleeding, yet you persist in doing everything possible to squash small business, the nation’s only source of real new job creation and our only hope for turning the economy around.

You have demonstrated repeatedly that you have not even the slightest understanding of business or of how to undo the economic disaster that –in your relentless efforts to hold socialistic values above the financial survival of those you were elected to represent– you exacerbated. You have proven unworthy of the peoples’ trust.

You are plunging us into yet another (deeper by all appearances) recession. And –to make matters worse– your steadfast refusal to own up to the fact that every single attempt you’ve made –arrogantly and obstinately in the face of what knowledgeable businesspeople the world over have advised– has failed miserably.

Yet your oratory claims progress when every American with a brain realizes there is none. 

I laughed hysterically today, at hearing the White House quote that America’s economic disaster “is a bump in the road”! (Of course, I was wishing it was laughter that was triggered by funny stuff instead of the sense of panic that crawls under the surface of every business owner’s skin!)

It’s all about TRUST, Mr. O. You haven’t earned it; you don’t get any. Why should any business owner (and there ARE 30 million of us, regardless of what your warped numbers show) trust you in urging to create new jobs when we know you will immediately raise taxes on those who do create new jobs. Truth? Of course you will.

Do you think we’re stupid?

Oh, and it’s also hard to not mention that following the “bump in the road” comment, came yet more undermining-of-reality: a declaration by Ms. Pelosi that “if not for the Obama Administration, things would be even worse.” Now THAT is truly laughable!

 Lest we forget:

It was you who inherited an economic molehill

and made it into a mountain of financial disaster!

A 3-year-old can connect the dots: It’s the Obama Administration that’s made and continues to make the economy worse. Why is it so incredibly impossible for you to face facts, own up to your errors and move this country forward by honoring the input of small and mid-sized businesses and their owner/operators.

They know how to solve the economy. You don’t. Will you persist in pretending until the week before Americans rise to make a difference on November 6, 2012? That may be too late, even for you!

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

“Someone’s opinion of you

   does not have to become 

   your reality.”

—Motivational Speaker Les Brown

Let’s look at it this way: You are reading this right now because you are an entrepreneurial thinker and/or leader, because you own or operate or manage a small business or professional practice, or because you are a partner or investor in, or advisor to (or a student of) small business.

If this is true of you, then you know you are made of different stuff than are corporate or union folks, or those engaged in mass media. . . or government employees (from the White House to your State House, County Seat and Town Hall . . . including all levels of government agencies) . . . or those theoretical academic types.

Let’s put all those people aside for a minute. (Yes, of course there are exceptions; I’m talking about the overwhelming, vast majority of individuals who simply don’t get it, and who prefer being sheep!)

You, on the other hand, have a brain. And common sense skills. You know how to think and act productively.

You are focused on the here-and-now present-moment more than most people, and have little or no use for analyzing the past or fantasizing the future, beyond getting your ideas to work.

You know how to make things happen.

You have a sense of urgency, and you know how to “turn on a dime” when it’s time to change direction or meet a market need.

You create your own opportunities and are not afraid to step up to the plate when they arise — plus, you are smart enough to know how to get yourself on base without swinging wildly for the seats on every pitch.

Okay, so as far as others cut from the same fabric as you are concerned, all of the above makes you a (no gender implied) “Good Guy.” (There are 30 million of us!)  

But–alas–those admirable qualities that set the entrepreneurially-minded apart from the closed-minded also fail to insulate small business enterprise high-achievers from warped opinions!

Here’s the bottom line: When you find yourself beginning to worry about others’ opinions of you, your behavior, the way you run your business, the kind of schedule you keep, ask first if you are behaving legally and second if you are sacrificing your own health or your family’s existence.

If it’s “no” to both of these questions, change the channel.

It’s your brain. You are the only one who controls your brain. Simply change the mental channel in your brain from whatever self-denial, self-badgering, self-guilt station is playing, to something more challenging or geared more to easy listening.

It’s a choice. You can choose to rise above other’s opinions and pursue your burning desires freely.

Imagine if Edison or Ford or Gates or Winfrey or Ashe or Carnegie or Jobs or any great entrepreneur had balked at others’ negative opinions. We’d probably be –just for starters– without lightbulbs, cars and computers. Don’t choose for the negative opinions of those who can’t see your light to create darkness for your business ventures.

There’s too much to do, and life is too short to waste time dwelling on or worrying about other people’s opinions. Because–in the end– all you have for certain is you!

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!