Archive for the 'Corporate Management' Category

Aug 10 2010

Commuting to work . . .

How you chunk up

                                                                                                 

daily commute time  

                                                                                                    

reveals the real you!

                                                                                                                                                                                   

Ever wonder what you can learn about others based on how they spend their work commute time?

As unorthodox an HR assessment tool as it may seem, it’s probably as effective as any other. How a person commutes to work (i.e., by what means and process) indicates, after all, a little something of each of the following career attributes:

  1. time and stress management skills
  2. concentration and organization skills
  3. entrepreneurship
  4. motivation and prioritizing skills
  5. sense of initiative and responsiveness

The first pair of these itemized attributes (time and stress management skills) signals a person’s ability to adhere to a schedule while juggling interferences, interruptions, and delays. It also offers some clue about tolerance levels associated with the daily barrage of pin-pricks and nit-picks (and occasional flair-ups) of fellow-commuters.

Yes, there are still carpool goof-balls who jam an unsuspecting neighbor between them in the backseat and proceed to laugh as they spill coffee on the sandwiched lap at every pothole.

Yes, there’s always a sprawling snoring (and probably drooling) sleeper to awaken and/or climb over who’s commandeering two (or three with luggage) rush hour train (or subway or bus) seats — always, of course, when there are no other seats available.

What’s a poor commuter to do? Standing for an hour of jerks (both kinds) and bounces is not usually a great option for starting the day, especially when the time window was planned for laptop or paperwork. And please don’t start with defensive comments from “business class” express trains or some limo drivers union. We’re talking real life here. 

The second pair of attributes (concentration and organization skills) assumes the first pair can be readily met and dispensed with. It’s almost always easier to concentrate and be organized when you’re on schedule and able to fend off anger, annoyance, and upset!

Then there are also some who thrive at concentrating and being organized in chaos and turmoil. (A terrific qualifier for government job applicants!)

Next is, aaah yes, entrepreneurship! First of all, most of these folks only commute a flight or two of stairs in their bathrobes. Hey, there has to be some trade-off with corporatesville, right? And if any of these types are not officially running a basement or garage or kitchen table operation already, they are planning the moment of great escape, and aren’t reading this anyway.

Motivation and priority issues surface as various commuters face the grueling daily ritual of “Commuter Mental Block.”  Not sure about that? Just stand back and watch how many smiles disembark commuter vehicles balanced atop those suits and skirts as they enter work zones and re-enter home zones.

You’ll get volumes of information to match up with Maslow’s Hierarchy theory of motivation and a truckload of clues about those with strong prioritizing interests.

Responsive individuals with a sense of initiative rarely keep commuting . . . except perhaps a bathrobe-clad flight or two. These are the innovators, the catalysts for change, the emerging entrepreneurs who will gladly move to live on the edge of their venturesome ideas. They are the people who happily leap from the daily traffic battles and 9 to 5 status quo monotony to take their chances with their own self control. For the rest: Don’t give up your day job!    

                                                                                                    

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Aug 09 2010

BUSINESS POSTURING

“HOT-DOGS”

                             

Belong On Buns

                                                                                                                                  

Maybe it’s a friend or relative. Someone who tries too hard to be something she or he is not. A show-off, showboat, hot dog. You like the person, but tire of the boasts, antics, and pretenses. Maybe a Post-it note on his or her monitor with this page URL? You know the type. A small business that represents itself as “full-service,” or a guy (who just walked by) who wants to look like a girl.

Monster corporations, it seems, have caught themselves up in the transgender craze, pretending (not unlike the federal government) to be small business experts (you know which ones). Being “small business experts” simply means they want small business owners’ money. They haven’t even a lick of an idea  about how to run or grow a small business. They’re hot dogs!

How many website designers claim to be marketing experts? How many marketing experts are self-anointed copywriters? Optometrists (eyeglass lens and frame specialists) who pretend to be eye surgeons — ophthalmologists — who are medical doctors? How about chiropractors (trying to be specially-trained orthopedic surgeons) who claim to be “sports physicians”? Hot dogs!

Oh, right, while on this subject, there is of course the all-time worst impostor: the dentist who says “Well, I can do that tooth extraction for you.” Uh, sorry, I think if I have to suffer through this event, I’d prefer an oral surgeon. No, this isn’t a disease limited to healthcare. Had any CPAs tell you they could handle your tax attorney chores for you? Or wannabe CPA bookkeepers? Hot dogs! 

                                                                            

“This showroom car is nice, but I wanted a forest green model, not a black one,” says the customer. “Hey Harry,” whispers the salesman behind the customer’s back, “turn on the forest green lights, quick!”   

                                                                

Americans appear to have an insatiable appetite for getting ripped off. It’s true that green consciousness, quicker/easier access to information through hi-tech tools, and a continuously miserable economy with no end in sight have fed us all bigger portions of more value-careful, more fully-informed, more dollar-conscious consumerism purchasing decision making . . . but nowhere near enough! 

And so there still are legions of businesses out there masquerading as bigger and better than they really are. And professional services are on top of the phony baloney heap! SAVE IT FOR HALLOWEEN! It really doesn’t matter what you’re selling (and EVERY one is selling SOME thing!):

Credibility is king!

                                                                         

Credibility comes from reputation.

                                               

Reputation is built on authenticity.

                          

“Hot dogs” belong in buns, not in the office on on

the work site, except maybe at lunch, with mustard.

 

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

2 responses so far

Aug 08 2010

QUALIFYING PROSPECTS

Window-Shoppers

                                  

and Tire-Kickers

                                                

Do Not Make For Productivity 

                                                          

FAR beyond the vast sea of incompetency that floats the government boat, and WAY past the time-wasting frivolity of corporate giant muckity-mucks, America’s 30 million small business owners–together with countless millions of managers and sales professionals–live with the day-to-day reality that TIME is money!

                                                      

Time (yes, it’s worth repeating) is money!

Why the big lead-in? Because time is not money for the politicians who pretend to be running the business of managing the country (unless it’s electiontime!). And because big business CEOs, CFOs, CITs, CMOs, COOs, and all the other Cs out there are preoccupied with how to justify their 9-5 existences, instead of how to make the most of all available time — including nights and weekends! 

Now that that’s settled, lets’ move to those who invest themselves in wasting other people’s time. Retailers are used to them and happily accommodate them because the tire-kickers and window-shoppers will almost certainly return some time to make an actual purchase if their non-purchase trip is a rewarding enough, pleasant experience.

BUT B to B services can die long, slow, painful deaths by dealing for too prolonged a time with this mentality.

In other words, customer service begins at the front door of a retail business and it really doesn’t matter if the individual coming in, is there to ask for driving directions or is going to be walking out  with a $1,000 purchase. “Kill ’em with kindness and bend-over-backwards service” is the rule.

When you’re selling services to other businesses, however, customer service begins AFTER the sale is made, so the qualifying-of-the-prospect need is to be courteous and expedient. Prospects need to be qualified and then dealt with accordingly. To let someone who sends an email inquiry or who calls in a telephone request for a customized proposal (a particularly common occurrence in consulting) — especially when fees and rates are asked for — jerk you around for an hour or two is a bit masochistic on your part.

People who pull this stunt are usually looking for free . . . free ideas, free outlines, free plans, free approaches, free advice, free services. Many of them will call half a dozen sources and combine responses to set a budget for themselves and use the input for criteria in setting the stage for another competitor to do the job. 

                                                                                

Giving away what you make a living 

 at does not make for productivity

under any circumstances . . . .

except perhaps for charity

— when it’s affordable.

                                                                 

The solution is to quickly qualify prospects to determine the seriousness of their intents by promptly informing them that you will be happy to do as requested the minute you can get an advance of $500 or $1000 to cover your costs, and that that amount will be credited against any work you end up doing for them.  

Your job is to make sure the “inquiring minds that want to know” are serious and committed to doing what they claim to be interested in doing, and that they’re willing to pay for your time to help them figure out how to get started. Without this, you’ll end up with enough ankle bites to drop an elephant (which, in case you never noticed, have really fat ankles!)

And it’s hard for business owners and managers

  and sales pros with bitten ankles to run full speed.

 

 # # #

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

God Bless America and Our Troops.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Aug 05 2010

“Womentrepreneurs” Boost Business

Female Business Owners

                            

Excel Over Men

                                                      

 in All But Logic

                             

and Hardsell!

(Yes, this is an “opinion piece,”

but it’s based on 35 years of experience!)

                                                                                       

Let’s face up to it, guys! Women are better at almost every part of owning and running a business than we are. They are generally more creative, better money managers, and more personable and charming.

These last two attributes of course give them — if you’ll pardon the expression — a leg up on us with respect to customer service and employee relations . . . not to mention investor solicitations!

Bottom line is that, unlike men (thankfully), women business owners don’t typically put their egos on the line with every decision they make. Every business deal does not have life-threatening implications and repercussions.

Female business owners and managers (as opposed to probably 99% of their male counterparts) don’t analyze issues to death.

                                   

They take things in stride. They may cry more. And perhaps they can’t lift as many heavy cartons as some men, but they are more inclined to take action than talk about it.

 Men: If you’re married more than 20 years,

you know what it’s like to work for a woman.

                                  

And some of us have actually had female employers. I’ve had a few. One was the shining star of the New York Madison Avenue advertising agency world, and she commandeered respect with every workday breath. Her self-discipline, creative spirit, and enthusiasm were contagious.

Do women make better salespeople? I think that depends on the products or services being sold. Women, it seems to me, have a tendency to not go for the jugular in making whatever might constitute a hard-nosed sales approach. Is that a plus? I guess it depends on how hard your nose is. Q. Are women sometimes illogical? A. Does a bear…? 

Okay, so yes, they might have a couple of faults . . . uh, compared maybe with a few dozen faults chalked up on the macho side of the scale? Right. I do in fact know about the Men are from Mars stuff, but I’ve learned that while women may cross up other women on occasion, they tend to be much more authentic human beings than men most of the time.

If the way one man treats another is consistently honest and straightforward, there’s a good chance at some point the the good guy will get screwed in some business deal.

                                     

If that same Boy Scout-type dude treats a woman in business with honesty and straightforwardness, he’s likely to be treated with consistent respect in return.

I might add here that most men in business impress me as not knowing how to express empathy (or care much about it) because they are consumed with acting strong and tough and making sales and making operations work. “Your 15 year-old dog died this morning? Sorry about that. Would you please be sure to get that report on my desk by noon?”

Women, on the other hand, I believe, unhesitatingly put themselves in other’s shoes, and aren’t afraid to interrupt plans and schedules to offer counsel as needed. (I’m not talking about holding hands and spending the day with a troubled employee, watching TV and eating bonbons).  I’m talking here about taking some time out to help make a difference for someone.

Does empathy make women better businesspeople? Probably, because it undoubtedly makes them better leaders. And:

 Business success is all about successful leadership,

regardless of how you’re packaged!

 

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Aug 04 2010

MARKETING FROM THE EDGE

Businesses balanced on

                                     

the brink of  bankruptcy

                                         

have only truth to sell! 

                                                                                    

Regardless of how you explain it or how you think you got there, businesses that teeter-totter, balanced on the brink of bankruptcy got there through poor management.

Not enough capital, not enough sales, the wrong personnel, the underestimated expenses, the increased cost of raw materials, the lack of bank loan support, weak operational planning, bad press . . . it’s ALL poor management!

But no need to bury your head about that. 

  • First: You have company. 9 out of 11 new businesses reportedly fail within the first five years, and a best guess is that probably half that many fail after the first five years.
  • Second: Every (Right, “Every”) highly successful venture of the many thousands I am keenly aware of has its success roots traced back to major failure. Forest fires create new and stronger trees.

Not unlike cutting and running on the battlefield or in the sports arena, the choice to fold up the tent is of course always available and, for some, it can gallop into position rather abruptly and become a choice that is no longer a choice.

For many, however, the moment of truth can breed heroics! It has a lot to do with courage, gumption, spunk, resilience, stick-to-it-iveness, passion, and drive.

It also has more to do with common sense and authenticity than most who face the threatening storm typically would care to admit. But facing the consequences with your business on the line — especially where the increasingly common issue of bad press is involved –requires more of one ingredient applied thoroughly and consistently than any other: truth.

Recent bad examples abound on the big business side of the coin with brokerages, mortgage companies, automakers, and scores of big-name corporate product recalls, with the over-exaggerated media hyperbole in oil leak containment effort reports.

Many see the same kinds of mismanaged and basically DIShonest accountings of activities surrounding sinking hospitals, banks, the post office and, sadly, many small business ventures.

There lies deep within these complex business failings a desire to save face at all costs, to cover one’s butt — a desire that is actually stronger than the desire to succeed. 

A sizeable hospital has disavowed it’s attachment to an affiliated and approved and endorsed physician who is alleged to have literally destroyed a community that the hospital has thrived in and nurtured its whole life.

Instead of going to the great lengths and expense and repeated hand-wringing it did to deny a relationship with the person in question (a tragically mentally sick doctor is the only way to describe what the evidence appears to point to), the hospital needed only to:  

  • Step up

  • Own up

  • Tell all

  • Admit past screw-ups and negligence

  • Ask forgiveness, and

  • Act immediately to bring the public to the truth of it.

Resistance to speak the truth in trying circumstances because the consequences are imagined to be humiliating, inevitably ends up making the dynamics and repercussions of the act itself far worse than when it started out.

Toyota’s response to failure was to smother it with marketing dollars. But peoples’ memories can’t be bought off! The hospital referenced will likely fold or be bought out for a monumental financial loss – all because the administration lacks backbone!

When the going gets tough, speak the truth. Sweeping the mess under the carpet only makes cleaning harder.       

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and Our Troops.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Jul 31 2010

A Money-Saving Marketing Guide

 The bigger they are,

                            

the harder YOU fall

                                          

 …but the little guys

                                   

can cripple you too!

                                                                                      

Here’s the inside scoop on “outside” marketing experts . . . 35 years’ worth of experience and considered judgment for you to chew and digest:

                                                                               

WEBSITE DESIGNERS who claim to have the gift of marketing genius have nada. If they’re older than 14 to start with — even 30-something — they are still probably 14 mentally; and odds are they haven’t a clue about marketing, but have learned to sound convincing about it. Exceptions? Sure. Check my blogroll.

                                                                                     

AD AGENCIES know less than website designers. They are heavily invested in winning themselves awards and cornering clients into excessive payments. They have no down-in-the-trenches sense of how to make sales, nor do they particularly care as long as the next big client stands ready on the horizon.

  •      They are particularly skilled at song and dance “dog and pony shows” that tell clients how great it’s going to be but that accomplish nothing to write home about, as long as the next big client stands ready on the horizon.
  •      If you’re looking for artsy or funny or insulting or dramatic ads and commercials that have high impact but make no sales, go to an ad agency. And the bigger the agency, the more it will cost you and the least likely you’ll get the results you seek.
                                                                                                     

PR FIRMS do have a pretty good camaraderie with numerous media people and can be effective — depending on whether you pay them $10,000 a month or $15,000 a month — at wining and dining and schmoozing editors, writers, and sometimes publishers into considering coverage for the news releases they write and submit for you.

  •      And they certainly know how to play the news release format game, but they rarely if ever are able to capture the essence of your business message and bring about action because they almost universally seem to think they know more about your business than you do. So what comes out is mundane, meaningless babble.
  •      Make them write three test releases and explain why the words in them are the best words and who and when they would submit them to and why.
                                                                                    

MARKETING GROUPS will tell you they’ve got you covered, yet only a minuscule number actually realize that marketing is the umbrella and that the functions under that umbrella include sales, advertising, promotion, packaging, pricing, merchandising, PR (public relations), industry and investor relations, customer service, CRM (Customer Relationship Management), website design and development, email and social media promotional activities, employee alumni associations, buzz (word-of-mouth) marketing, and on and on.

  •      Ask them HOW they “cover” you and see how many of these avenues are mentioned.  
                                                                                                  

MEDIA. Would you have a guy from the slaughterhouse prepare your meals?

                                                                                 

SBA SCORE COUNSELORS. SCORE is Senior Corps of Retired Executives. A lot of the world’s nicest, most well-intentioned people in this organization that provides FREE consulting.

  •      Unfortunately, like the federal government they represent, they are completely out of touch with the realities of day-to-day business management, and may as well be on Jupiter for the marketing guidance they provide. Time is money. Don’t waste your time.
                                                                     

     What’s left? Independent consultants and project managers. Probably these folks represent your best choice, but only if you’re careful in your selection. Some of them are just as crooked as many of the others.

     ASK QUESTIONS. Ask for explanations about HOW a candidate thinks about what she or he claims to have accomplished. Ask for examples. Ask why something that worked well worked well and why something that didn’t, didn’t. How confidentially do they offer information? Who are a couple of client types they can suggest for you to contact to confirm.

     Beware of self-proclaimed “experts”

with cookie-cutter solutions!

 

# # #  

302.933.0116  Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

3 responses so far

Jul 28 2010

STAYING ON TOP

“What have you done lately?”

A daunting question when it’s asked. A paralyzing one when it’s obvious but unspoken.

It matters not whether you are job hunting or job secure . . . whether you are being considered for a promotion, for a management consulting project, for starting centerfielder on the Los Angeles Dodgers, for a go-fer position with a local septic tank installation crew, or for a top-level federal appointment. (Of course the last two examples could be interchangeable!)

Because very few job and promotion candidates are walking around with last week’s national leadership award sticking out of a back pocket, the result of being asked “What have you done lately?” is generally the same. Panic attack.

  Okay, you say. You can relate to it, but you don’t really have that kind of problem, you say, because you are the boss!

Well, Boss. Guess what?

This is the same question that’s in the back of every customer’s mind — but you’ll never hear it asked.

 Now that’s a quick-flip thought.

“The only thing that’s permanent,” said Greek philosopher Heraclitus over 2500 years ago, “is change.” So how is it that this has been common household advice for dozens of generations, and business owners and managers are still running stagnant?

What have YOU done lately? Have you introduced some change excitement that ushers in genuine and meaningful consumer benefits? Was the change something that will (or will continue to) produce a positive or negative outcome for your customers?

Or have you pulled the plug on real innovative progress in order to cut expenses?

When you make a change to cut expense corners, odds are you are inevitably making a change that will find its way through to the point of lowering some key aspect of product or service quality and dollar value.

Shortchanging innovation efforts may in fact amount to investing in the status quo, in keeping things — or something — the same as it’s always been. And that’s not a practice that will take you to the dance in today’s competitive crisis economy.

On the other side of the same coin, innovation for the sake of innovating is meaningless. It is as threatening and undermining to a business as doing nothing new. Innovation mania is especially prevalent in many hi-tech businesses. The hi-tech industry feeds on making changes that serve no purpose or that have no value, often just to be able to say “Hey, look what we’re doing!”

So, this post is an anti-innovation message? Not by any measure. It IS however a message that innovative practices focused solwly on stirring up the pot (rather than, for example, designing and developing new ingredients for the pot, or inventing a new kind of pot, or a new improved stirrer) are a waste of business resources.

Innovation starts with a creative idea http://bit.ly/cvG6Cb

In other words, as Grandpa used to say,

if you’re gonna do it, do it right!  

 

Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

God Bless America and God Bless America’s Troops.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Jul 27 2010

ANTICIPATION

 

 What Sport

                          

Is Your Business?

 

    Does your on-the-job behavior match the thinking of a baseball player?  Are you always anticipating the next pitch, and what you’ll do if the ball goes here, and what you’ll do if the ball goes there, and what you’ll do if the signals change . . . or the winds change . . . or your superstitious teammates don’t change the shirts they’ve worn for the last three games? 

     Nothing wrong with thinking like a baseball player unless the company or industry you’re in is Armenian or Finnish . . . or simply doesn’t leave you time to think.  Maybe the company or industry that you’re trying to represent as the star left fielder, is busy playing hockey or fast-break basketball? 

     Circumstances like these make for tough going, when trying to get your glove to get in the game!  

     Worse, you could be a serious golfer in the middle of a football game (keep the first aid squad phone numbers handy!).  Let’s face it, you can’t play soccer on a tennis court or water polo on a ski slope (Yikes!  Now that would be cold, and you’d never want to miss the ball and have to chase after it, especially in a bathing suit!). 

     So, what’s the message?  If your work situation is unhappy, or giving you headaches, knots in your stomach, or other stress-provoked ailments like lower back pain (or, really, just about anything you can think of . . . uh huh, including those two merciless extremes: diarrhea and constipation), step back from the action (no pun intended), and take some deep breaths [See Archives post: “Are you breathing?”  take some deep breaths]

     Then, ask yourself if you’re “playing the same game” as everyone else, and especially of course, the boss!  Entrepreneurs (and male, female, black, white, purple, orange, MBA or otherwise, makes no difference) rarely survive corporate life because they march to a different drummer.  Regardless of money earned, most would prefer to be an individual performer than to be any team player. 

     Conversely, not many corporate types succeed with business startups.  Often, because they fail to realize that they must now pay the expense account submissions, turn out the lights, take out the trash, skip lunch and work far past the luxurious 9-5 weekdays they’re used to.  [See Archives post: TO ENTREPRENEUR OR NOT TO ENTREPRENEUR?”  

     Maybe you need to examine the environment you work in more carefully and consider if it’s really the match for your skills and interests and personality that it once appeared to be.  We do change, you know.  And, yes indeed, old dogs can learn new tricks. 

     But before you decide to toss your corporate cookies out the window to become a deep sea fisherman or fisherwoman , think again! The grass . . . yes, it does look greener over there. Where? Maybe anywhere. In fact, these days, EVERYthing is greener!  It’s getting hard to tell which came first —  environmentalists or St. Patrick?!

                                                                                                      

 931.854.0474       Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

3 responses so far

Jul 26 2010

EXCUSES: DISHONORABLE INTENTIONS?

The check’s in the

                         

mail. I’ll get back   

                              

to you Friday. 

                                                         

I’ll send you that

                                

update the minute

                           

it comes in. As soon

                                       

as we get an invoice.

                                                                  

When shipment

                                       

arrives. But I never  

                                                                        

got your note. Your

                               

email must have

                         

gotten lost in  

                            

Cyberspace. Oh,

                          

that?That was a

                     

“warning”?

                                                                                                                             

     You’ve heard it all, right? Maybe you’ve even said some of it yourself. But when your intentions are genuine and sincere, nothing can be more frustrating than hearing a pile of excuses . . . from a customer, a prospect, a supplier, an investor, an employee, a boss.

     So, what’s the magic answer? It’s somewhere within yourself. You may not be able to control the attitudes that give birth to replies like these, but you can control your own attitude. You, in fact, are the only one who can.

     And by controlling your own response to the excuses you hear, you are cultivating an opportunity for yourself to set a true leadership example. By setting an example, you:  

A) Keep your emotions out of the fray and

B) May actually influence the offender to re-visit her or his initial behavior or verbal representation of it, and reconsider a better, more productive, higher integrity avenue.

     Perhaps you’re not Henry Ford or Bill Gates or Mary Kay, and the idea of changing the world is not on your breakfast plate, but — as a small business owner or manager or entrepreneur — you are in an extraordinarily unique position to make a difference for yourself, for your family, and for those you work with, simply by choosing to respond instead of react.

Besides, if you never react,

you can never over-react!

                                           

     People offer excuses to cover their own feelings of inadequacy. Most of the time, you can probably count on excuses being not so much intentionally dishonorable as a shortcoming of the person who’s offering them up in the self-esteem category. Some people who feel they can’t get positive recognition will opt instead for negative recognition because it’s at least some recognition.

     Humans crave recognition. And some recognition always beats indifference.

The opposite of love is not hate.

It’s indifference!

                                                                                

     When you hear excuses, appreciate the insecurities behind them. When it’s possible to overlook them, do it and then make a point of offering (genuine) appreciation for instances of getting a job done without a presentation of reasons why it didn’t get done.

     Offer more encouragement than you might usually provide. Be kinder than you might usually be (because everyone you meet is fighting some kind of battle). Appreciate differences in perso0nalities and behaviors and help others to grasp the choosing behavior idea through your examples.

     Excuses are a way of life, but they are not always intentional or dishonorable. When you give the benefit of doubt to others, you may get bit in the butt a few times, but you’ll be serving the important purpose of minimizing anxieties and demonstrating productive leadership traits most of the time.

     The captain who keeps an even keel and balanced ship through stormy seas marks every journey with success.

    

 302.933.0116    Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

God Bless America and America’s Troops.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Jul 25 2010

PROFILING

If your search engine sent

                                             

you here looking for a fight,

                                           

you’re in the wrong place!

                                                                                        

     . . . Uh, the post title — that’s “Profiling” as in filling out website subscriber info about yourself and your business.

Sorry. My apologies to all the rest of you (including lawyers of course) who’ve landed here  looking for a bunch of racial slur charges and counter-charges (hopeful no doubt of gathering ammunition for getting yourselves in an uproar about who is subjecting whom to bias and prejudice in which states, and why, and how awful it all is).

You know who you are: Anti-Arizona political types, NPR and network TV news desk occupiers, and fans of “Cops.”

Three messages for you: 1) The truth will out 2) Sorry to disappoint you, and 3) Click off of here and go yell at your search engine.

     Well now that we’ve cleared the air, and have sent the vast armies of contentious network news and incompetent government types packing, let’s get down to business.

     When you fill out a website profile, here are some good rules of thumb to consider that will help you present a more attractive picture of yourself and your business:

                                                                            
  • As a matter of PROCEDURE: draft it first; edit it second; edit it third; edit it fourth; save it fifth; cut and paste it into the window sixth. Not much creates instant panic as effectively as clicking “Save” a blink too soon. Take your time. Get it right.
                                                   
  • As a matter of FORMAT: Live with what’s provided. It will be a lot of years before subscriber websites are all up to speed with the latest options for type sizes, line and border spacing and special (color, shadowing, bolding, Italicizing-types of) accent treatments as you may be used to with your PC and Mac text formatting choices. What you get is what you get! When bullet and numbering options exist, use them, but sparingly.
                                                           
  • As a matter of CONTENT: keep it short and sweet. Conciseness counts! Suffice it to ask when was the last time you read a long wind-baggy profile? Don’t try stuffing your thirty-pound resume into some one-pound profile window. Use highlights as teasers to prompt a reader to want to know more. 
                                                            
  • As a matter of INTENT: Keep it honest; if you don’t you have my word it will come back to haunt you. You may even (shudder) lose Twitter Followers and Facebook fans! Think of your profile as a combination of your “brand” and your “elevator speech.” No matter what your intent is about what you say and how you say it, don’t allow yourself room for exaggeration to creep in.
                                                            
  • As a matter of EMPHASIS: don’t try to be cute; don’t write sales or advertising copy; if you have strong credentials, list them but don’t belabor them; if you lack strong credentials, don’t try to make weak ones look impressive. It’s a profile, not a sales pitch! You can deliver that after a prospect likes what she or he sees and decides to contact you. Humor? Doubtful it has a place in 99% of business profiles. If people want a laugh, they need only start hanging out with that other “profiling” crowd mentioned at the top of this post.
                                                                    

 www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and America’s Troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

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