Jan 25 2009
Att: SALES PERSONNEL (That means YOU!)
Are you FOR SALE? Of course!
You’re looking at this because you couldn’t quite figure from the title why you should be included here because you’re not a sales rep!?!?
Guess what? You’re a sales rep!
Whether you like it or not, whether you agree or not, whether you think you’re above it all or not because you’re an accountant, doctor, lawyer or Indian chief, the sad-but-true news is that you ARE a SALESPERSON!.
Why such an adamant statement? Because it’s true. All of us –even if you’re not officially in a sales role or sales function or earning sales commission– are selling something (Our selves? Our ideas? Our work? Our religious beliefs? Our political persuasions? Our experience? ) and we do this selling every day, even most of the day for most people . . . some, actually, all day long!
Many folks out there (particularly those who like to categorize themselves as “professionals”) don’t like to think of themselves as being in sales because they consider sales a low-life business function and think it compromises their integrity! Right? I know you know who I’m talking about. You can probably rattle off a list of some of those clueless, self-aggrandizing-types. (Maybe print out this post to leave anonymously on a qualified desk?!)
So, without further ado, HERE (TA-TA-TA-TA-TA—TA-TA!):
IS REALITY!
REALITY IS that people don’t buy THINGS!
REALITY IS that people don’t buy SERVICES!
REALITY IS that people buy P E O P L E !
Granted that –at one time or another– all of us have had to be an unhappy customer or prospect when we’ve found ourselves (by choice of course) in a captive situation that really offers little choice. Remember having to pay $4.50 for one small bottle of water in the middle of the trade show floor at the fancy hotel?
Why? Because there’s just two of you manning your booth and you were thirsty enough to start chewing perspiration out of your socks (well, yuch, that’s like a little over-the-top thirsty, isn’t it?).
Anyway, the bottom line is that, unless you have no place else to turn and could lose your job for trying to turn, you really do have an easy choice with every purchase for every product and every service.
And the deciding factor for that choice that you have will inevitably be the person representing what you’re looking to buy. Because (of course you know what’s coming here): People buy people!
You already know this if you are an officially designated sales rep. Though you may occasionally forget to practice what you know when you overlook a bit of good grooming or good manners or good listening . . . or when you spend too much energy ticking off product or service features instead of benefits. Sound familiar?
If you are NOT an official sales rep, you might first of all want to try the job for a few days to see for yourself why it’s just as challenging and stressful and professional as any other career (accountants, doctors, lawyers and Indian chiefs included). Okay, you don’t want to do that. Can’t say I blame you.
Being a professional salesperson is very demanding work because it requires you to be alert and on your toes literally every waking minute . . . with, even, laminated business cards folded into your bathing suit pocket while on vacation!
The point is that no matter who you are, no matter what you do for a living (even if you’re a teacher or government employee), no matter where you live (unless you’re a hermit!), YOU ARE A SALESPERSON!
The sooner you realize and accept this, and get to work learning more about sales so you can be better at it, the more effective you’ll be as a human being and the more productive your business and organizational efforts will be. The best place to start is with a mentor. Know any good salesperson willing to train you in return for referrals and leads perhaps? Are you FOR SALE? Of course you are!
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Hal@BUSINESSWORKS.US or comment below
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Make today a GREAT Day for someone!