Archive for the 'Delegation' Category

May 04 2011

WEBSITE OVERKILL

Does your website sweep people


into boredom? Does it wallow in


self-aggrandizement?


Does it need a lobotomy?


I run across them every day. So do you — websites that put people to sleep faster than a week of watching C-Span (Okay, the Weather Channel maybe, for those who live inside “The Capitol Loop.”)

I get the feeling that the reasoning for these Hollywood-style overkill sick website productions –from some of the culprits who pay for them and probably close to all of those who produce them (because they get paid more)– goes something like this:

“Hey, it’s free advertising; we should take full advantage by putting in a tab for each of our 26 different color and style shirt buttons (or accounting services, or surgical procedures, or pizza toppings, or . . .)

“And then, when visitors click on any of those tabs, they’ll be delivered to a complete showroom smorgasbord of 472 applications for each of our 26 buttom colors and styles (or accounting services, or surgical procedures, or pizza toppings, or . . .)

“And then, we’ll give ’em our 183-page limited guarantee and return policy (or insurance reimbursement) requirements –in really small type of course, and in a rolling scroll window that’s just an inch high so it doesn’t take too much space and so it will give an instant ulcer to anyone looking to return to earlier verbiage that they may have passed over too quickly.

“And then, we’ll throw in 47 testimonial pages — mostly from cousins and neighbors, but who cares? We should have a few pages on why we’re “green” and some more on our “sustainability” efforts with recyclable buttons. Let’s put in maps and stuff in case anyone wants to find us, and how about a dozen pages on the history of our company since 1762? We could throw in a blog and a weekly puzzle to . . .”

It may be time to take

your reality temperature.

Websites have become burdensome. Many have lost touch with the very markets they seek to impress and influence. Others simply seem to reflect an inability to focus. No one accountant or surgeon or pizza parlor can be all things to all people. So back off. Rethink your message.

What is the one single main product or service message you want your target customers/clients/patients to see and hear? Can you spare visitors the company history that no doubt has great importance to your great great great grandfather’s uncle’s sister’s brother who founded the company. With apologies for abruptness: Nobody cares.

When a business or professional practice has a website that overwhelms, it actually UN-sells people. Visitors typically shake their heads and delete. They don’t want to know that the site sponsor can do everything under the sun. They want to know they’ve found a resource that specializes in what they need.

So, what’s the trick to be able to do that? My advice? Hire a professional writer. Forget about “SEO Experts” who will talk the dollars right out of your wallet, and the web designers who will represent your venture the way they think will win them an award, and don’t burden your staff with it. Get great content written. The rest is easy.

Like a resume, your website just needs to get prospective customers, clients and patients to your door on on your phone or in your in box. Fewer than 5% of all websites actually make significant sales.


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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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May 01 2011

Interruptions? Get Over Them!

Going under

                       

and around

                  

business problems

                               

guarantees no solution.

                                             

Unless you tackle troublesome issues head-on, answer questions and respond to your messages promptly, you can be sure they’ll still be around on your next visit, and will no doubt have gathered velocity, weight, and momentum while awaiting your return.

                                                        

Okay, easier said than done, right? Well sure, if you choose to make it hard on yourself. You can be certain that if you consciously or unconsciously choose for something to be hard, it will be. “Yes, but…” you start to reply. Don’t choose to “yes-but”; choose instead to get on with solving the problem.

Then, no matter which way the chips fall, the next step is to choose to get over it! (Because dwelling on what did or didn’t happen is itself a problem –an interruption– and can become worse than the original.)

There is no time in either life or business to dwell on what did or didn’t happen. We all root for teams that lose, but by mentally and emotionally hanging on to a loss, we actively set ourselves up to be losers ourselves. Wishing and hoping are childhood fantasies that accomplish nothing. Only action speaks.

                                                                       

Only by taking action steps can we expect to have the possibility of a favorable outcome.

“Well,” says you, “I can’t always jump on every problem that comes along. It’s too interruptive. And I already have too many interruptions to deal with every day!”

In case you’ve somehow missed what I’m about to say in response, let me be loud and clear about it:

BUSINESS LIFE . . . entrepreneurship, management, ownership, partnership, counseling and consulting, investing and lending, designing, inventing, innovating, creating, being engaged with any form of business . . . IS: One big interruption after another. But it’s why you get the big bucks!

                                           

One big interruption after another. People knock on your wall, waltz into your workspace, call you on the phone, slip notes under your door, send you 347,000 emails a day, throw pebbles (bricks?) at your window. They step up to your breakfast table, lunch table, dinner table, meeting table, and call to you under the bathroom stall.

Sometimes it seems that all of these things are happening at once. It’s your job to separate, sort out, prioritize and respond. And even as you perform these functions, yet more interruptions are bound to occur. This is also why we all need some time away once in awhile.

Small business owners notoriously deal best with turning interruptive problems into productive opportunities. Corporate types expend all their energy analyzing every interruption that comes along. They use all forms of committees and groups and teams to do this, but analysis paralysis is the byproduct.

Got Government? Government sleeps and sweeps stuff under rugs hoping it will just go away, or that someone else can solve the problem at hand so that government can step into the spotlight and take the credit. When everything’s under the rug, nothing is really “interruptive.”  The rug just gets hilly in spots. And productive, it ain’t!  

                                                          

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Apr 30 2011

BEING TOO GRATEFUL

BEING TOO GRATEFUL?

Is there such a thing!

            

                                                     

The only person who finds it annoying to hear you say Thank You” over and over is someone who is too self-absorbed to routinely express appreciation, or just too ignorant to consider it, or who is insecure about speaking up. Many people fear being too “overkill” thankful. There is no such thing.

It’s a well known fact that human beings value and respond positively to “Thank You!” especially when it’s delivered sincerely. Don’t you? Think about it. How much can you say it? It’s never too much. Point to one single instance in the world in all of history where someone has died from being too grateful.

So how can you best cultivate all these positive responses in your personal, professional and business lives?

By letting more people know more often how much you appreciate their efforts on your behalf, no matter how insignificant they may seem.

Besides making them feel good, you’ll get more smiles and better service.

                                  

Is there anyone reading this who would not enjoy getting more smiles and better service? Really.

                             

So start practicing when you wake up in the morning. In the bathroom mirror. To your spouse and kids. With neighbors. With fellow commuters, associates and employees, partners, advisors, investors, lenders, referrers, suppliers, vendors, visiting sales reps, OF COURSE CUSTOMERS. (Being continually grateful is the highest form of branding!) Thank the guy who fills your water glass at lunch.

You get it, right? Thank you.

Make it as much of a habit as brushing your teeth and fastening your seatbelt. It really is not hard. Simply prove to yourself how smart your brain is, and just choose it! (Thank you!)

Okay, says you, you’re just looking for work. Guess what’s the fastest way to make a positive impression to give yourself the competitive edge boost in your job search? A prospective employer (or client) takes you to lunch to size you up –to make sure you know where the napkin goes, and that you don’t order whiskey shots with your eggsalad sandwich.

You thank the maitre de or hostess, the waiter or waitress with every table visit, the bus boy who cleans off the table, anyone and everyone. If it doesn’t help you get a job offer, the prospect isn’t worthy of your talents and upbeat personality (Go back to the first sentence at the top of this post to see what you’ve got; be glad for not working there).

Oh, and while thank you’s will certainly not replace raises, bonuses, 401ks, healthcare plans and insurance coverage any time soon, you’ll be surprised how your increased use of them with employees will have the effect of minimizing these kinds of concerns as contentious issues, and there’s no better way to motivate your troops!

Try just 10 more thank you’s a day for one week, and see what happens.

You’ll thank yourself.

Then what?

What’s next?

Hmmm, well maybe think about trying “Please” more often?

. . . Hey, thank you! 

                           

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Hal@Businessworks.US or 931.854.0474

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Apr 27 2011

WAITING?

You really have 20 seconds!

                                                                              

A back alley. The front seat of your truck. A corner of your garage. Your kitchen counter, A fancy reception room or hotel lobby. A sunroom, chicken farm, TV room, airplane hanger, cornfield, Grand Central Station, a website, or the excavated mud puddle of a construction project

                                                                  

. . . How it looks and how it feels must be appropriate to your business or profession and represent the image you seek to project. You already know that, right? But do you remember to stay on top of it? And did you know that whatever your waiting area may be, it gets “scoped out” in 10 seconds!

YOU get scoped out in the next 10.

There you are: 20 seconds to make it or break it.

                                                                             

Much is said about the first ten seconds of a sales encounter with someone, or group, but little is made note of about the surroundings, environment, and setting of the place where those first interpersonal seconds actually come across, or have the stage be set.

The set and setting of the place people wait is critical to creating a mood of receptivity in the minds of those who wait for you –even if it[‘s for less than one minute. If the place is a mess, so are you, and so are the products and services and ideas you have to offer (in the mind and eyes of the beholder).

If everything is neat and clean and organized, so will what you have to offer be pre-judged to be that way.

It can’t be emphasized enough that regular ongoing (preferably daily, even hourly in some high-traffic areas) taking of inventory will make a big difference in how people assess you and your business . . . to the extent it can give you a positive and competitive edge in that first ten seconds of personal interaction.

Consider the last 5-6 business locations you visited (including doctors’ offices), and what do you come up with?

                                                                            

What, in your waiting area, needs tending toongoing maintenance? Start with torn and ragged old magazines and newspapers (trash them!), and dead bugs in overhead lighting units (especially bad if you’re a dentist, massage therapist, chiropractor, OB/GYN, or shrink!).

Dead leaves on plants? (Plastic plants are just as unacceptable; no matter how great they look, they communicate phoniness and lack of reality.) Dirty carpets? (How hard is that? It’s called a vacuum.) Dusty countertops, outdated calendar pages, inaccurate clock time?

Here’s the biggy: KILL YOUR TV and radio if:

A) They are staticky

B) They are tuned to mainstream media networks (it’s not about what you or your receptionist think people want to watch; it’s about the mood you want to create)

C) They are tuned to news channels or channels that offer regular news updates (blood and gore and tragedy are not particularly great graphics or content to be filling people’s heads with while they wait for you, or eat a meal, or are medically stressed)

Put the radios on elevator music. The more relaxed visitors are while they wait for you, the more receptive and less-stressed they’ll be when you step into the spotlight 

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Apr 12 2011

UNDERMINING YOURSELF

STOP BEING

                         

A FIREFIGHTER!

                               

When you undermine those

                                    

who work with you, YOU

                            

become less effective. 

 

 

Entrepreneurs, small business and professional practice owners and managers are notorious for undermining the people they work with. They’ll ask a partner, associate or employee to handle a certain task or make contact with someone in their absence, then –an hour or two, or day or two later– will turn around and do it themselves.

                                                                      

Sound familiar?

______________________

I’m reminded of one of those yea/boo stories [I need a bucket to bail out the boat (boo!); ah, here’s a bucket I can use (yea!); oops, my bucket has a hole in it (boo!); the hole is in the top (yea!) . . .].

____________________

When you ask someone to do something and then whisk the job away because it wasn’t done the way you would do it or because it wasn’t done as quickly as you wanted — or worse, maybe it was already done, but instead of checking to find out, an assumption is made that it wasn’t, and the task ends up being needlessly duplicated. 

Besides that such actions are looked upon unfavorably by both internal customers (employees, investors, referrers, suppliers, lenders, advisors) and external customers (purchasers and consumers) and are considered highly unprofessional in business circles . . . the behaviors persist.

By pulling the rug out from under someone you’ve charged with a responsibility, the likelihood is great that you will also have managed to ignite fuses of discontent, frustration and neurosis.

Not to mention the not-worth-it losses you’ll suffer in credibility, respect, and reputation. 

                                                                        

I know personally of two employee shooting rampages attributed to having “assigned responsibilities” prematurely withdrawn, or arbitrarily reassigned. 

When you as a leader empower someone (or set someone up to become empowered), be extremely clear what needs to be done, and how (assuming there’s no room for interpretation or alternate approaches), and by when. Then go away. Don’t disenfranchise an individual that you’ve just enfranchised.

“Well,” you say, “this sounds good, but nobody else does stuff as effectively as me. If I don’t ‘ride herd’ on those I give assignments to, they’ll never get done.”

Are you really saying that you don’t trust those you’ve partnered with or hired? Is what you mean that you think you’re better than anybody else? Is what you mean that you like running around like a maniac, putting out fires?

Are you really saying that under all these pretenses, you simply don’t trust your SELF or your own judgment?

This may sound embarrassingly obvious,

 but worth the risk of mentioning anyway:

When the kinds of carelessness

that start fires to begin with,

are eliminated to start with,

you won’t need to start with

being a firefighter. 

                                                                                     

Maybe it’s time to consider corporate life, or a job with the Post Office? Most towns have openings for roadway cone placement. Nothing to undermine. Think of all the stress you’ll spare yourself.

Entrepreneurial leadership means–among other things– that you need to trust those you’ve trusted to work with, to get the jobs done that you ask them to do, and go about your business of growing your business instead of wasting your time and energy, and everyone else’s. 

Think twice before you delegate. Make sure you are delegating to the best person to get the job done under the circumstances. Make sure you explain carefully what’s needed, and by when, and how much room there is to determine methods and techniques for getting the job done. Set “How Goes It?” follow-up plans. Trust. Walk away.

When you undermine others,

                                                you’re really undermining yourself.

# # #

  931.854.0474   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

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Apr 09 2011

MEETINGS WASTE TIME!

It may be time to re-visit MBWA

(Management By Walking Around)

                                                       

 Why? Because most 

                                      

business meetings are 

                                      

like playing SCRABBLE 

                     

under water!

                                                                                                  

Underwater SCRABBLE? A lot of slow-motion time is wasted trying to earn points for drumming up obscure words that play off of what others have or have not produced. And–in the end–someone wins backpats; the word connection hodgepodge that surfaces has no meaning; and the board is dismantled until the next session when it starts all over again!

                                                                                         

If you absolutely positively definitely have to have a meeting, do yourself a favor and work the following items into your meeting prep checklist:

  • Plan your meetin’ eatin’s!

If you are planning a major session and are looking for those in attendance to contribute mush — jelly, be sure to put out a plateful of jelly donuts. That will almost guarantee you the results you seek.

If, on the other hand, you are hopeful of some meaningful input from those you invite, put out some meaningful snacks. It doesn’t take any more time (and only marginally more money, maybe) to serve fresh fruit and raw veggies with a dip, and perhaps some cheese and crackers.

  • Take time with your invite list!

There’s nothing worse than having people dragged into a meeting who have no real purpose in being there and nothing of value to contribute. Think hard about who needs to be part of your dog and pony show and stop asking those to attend who you simply want to impress, or test. Do those things in other ways.

Their time is your money!

  • Share your agenda!

This is the world’s biggest stumbling block for meetings. Keep your agenda clear, simple, unencumbered, and targeted to those you invite. Circulate the agenda two business days ahead of time and ask for input that you may want to consider in the way of additions and deletions.

Have the finalized agenda printed in clear large block letters on a piece of cardboard or a whiteboard displayed for everyone tom see and stay tuned into. 

When you run the meeting, STICK TO THE AGENDA. When someone brings up something that’s not itemized, let that person know your level of interest in the subject, ask to table it for another time (next meeting, two minutes after this meeting, 37 years from now, whatever), and explain that this meeting is for this agenda, and thank her/him. 

  • Watch the clock!

This is not something you normally want to do or have others do, but it is CRITICALLY IMPORTANT that you start the meeting at exactly the time it is scheduled to start, regardless of who’s present or absent, and that you end it exactly when it is scheduled to end, regardless of what’s been covered or not.

Use follow-up sessions for issues not addressed.

  • Consider a room with no chairs!

If the subject matter needs to be dealt with quickly and there’s simply no time for side-trip excursions, and you want to minimize chatter and delays, use a room with no chairs. You’ll be amazed at how rapid and productive the meeting becomes.

Some meetings of course are necessary, but most are not. When it’s really necessary, make the most of it by focusing on the small things. Attention to planning details makes implementation productive.

                                                                                                            

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    302.933.0116   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

One response so far

Mar 02 2011

BUSINESS CRASH

MAJOR GOSSIP, LOOSE LIPS,

                                  

(& BIZ TLK TXT MSGS)

                      

ROCK FOUNDATIONS

The heading above is not a code. It is what it is. Misdirected and misunderstood and miscommunicated talk ruins companies. It rocks the business foundation like an earthquake. Some survive. Many don’t.

Small business failures are blamed on as many reasons as there are small business, yet every single one of them reduces itself to poor management.

Go ahead and accuse under-capitalization, faulty equipment, incompetent staffing, ineffective marketing, convoluted financing, the rotten economy, and your mother-in-law, but the truth will out:

The true culprit, inevitably, is  poor management!

And heaven knows the failure rates alone walk with a heavy foot. As fuzzy as the attempts to grasp accurate figures, it is commonly accepted that only two-thirds of all small business startups survive the first two years and fewer than 50% survive to become four-year-olds!

If you’ve got some startup ideas,

you may want to read that statement again

. . . and the next one!

                                                        

Toss in that on the average a business startup will not likely break even financially (if it survives long enough) until year six, and it’s often quoted by the inept SBA that nine out of eleven new businesses fail in the first ten years! It’s no wonder that those among the weak-willed tend to flock toward cushy government jobs.

One of the leading indicators of poor management is poor people leadership, which translates to poor communications, which translates to that whole “Loose Lips Sink Ships” expression — too many people talking too much too indiscretely to too many others, both inside and outside the company.

And the rapid onset of text messaging has both

amplified the risks and raised the stakes.

                                                            

When employees are unhappy, they talk. Unhappy employee talk creates waves of negativity, which can ultimately build to tsunami proportions. The business goes down and the owner throws up his or her hands proclaiming some vague reason. But, in the end, it’s poor management.

Savvy business leaders know that it’s not always money issues that harbor employee resentment. They know that happy employees are people who are challenged and who are given responsibility.

Happy employees are people who naturally seek fair compensation, but who will –more often than you might imagine– settle for frequent (and genuine) praise and small, frequent expressions of gratitude. And happy employees don’t indulge themselves in orange-alert-level chatter. They don’t host or entertain gossip.

When employees like their jobs, they also talk. And that talk is positive. It cultivates sales, community respect, and more employee positiveness. So, there’s some kind of choice here?

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Feb 16 2011

The Return of PACMAN

Bitten Off More Than

                                       

You Could Chew, Eh?

                                                                            

 

We all do it now and then, but some make a steady diet of taking on too many projects. The end result is never pleasant or rewarding, yet most of us fail to learn the first or second or third or . . . time around.

We tend to either be in situations where we have overwhelmed ourselves or chosen for others to overwhelm us, or somehow put ourselves into overwhelming situations.

Some might argue that they have fallen victim to overwhelming situations.

But you know what?

If we trace the root cause of any over-whelming situation, it will inevitably come back to a conscious or unconscious choice we’ve made somewhere down the road.

                                                 

So what? Well, we can’t always avoid making bad choices or choices with bad outcomes –and sometimes we might even intentionally elect to put ourselves in the middle of bad choice/bad outcome circumstances– but when we can accept choices as the driving force, we increase the odds of survival and success.

How is that possible?

When we acknowledge and own up to our behavioral choices, we stop making excuses.

We stop sulking.

We stop blaming others, We stop kicking ourselves (because that, of course, is also a choice!).

We stop having tantrums. 

And these actions and awareness’s lead us closer to resolution.

                                             

Accepting responsibility for our actions, and for leading ourselves into high pressure situations helps us get on with life quicker than we are able to by wallowing in misery.

I once accepted an offer to write a commissioned memoir about a very prominent, admirable, and likable elderly person in failing health who had led what I thought was a fascinating life. The challenge was hearty. The compensation was fair. The 3-month project turned into 14 months and the degree of engagement multiplied exponentially with each new life path discovery.

For me, research time exceeded writing time by many moons. The project commandeered time away from management and marketing consulting clients, community programs I was developing, and family engagements and contact with friends. Stress arrived at my doorstep dressed in many costumes. But I did it to myself.

 Realizing that I had set myself up for the time crunch didn’t untangle the commitments, but it helped me deal with them more realistically, and all the while (I think!) keep my sanity . 

A friend of mine has a growing family with young children and aging parents. He owns and operates four different, rapidly growing businesses — each with over a hundred employees, sits on three charitable boards of trustees, travels extensively and regularly participates in a variety of favorite outdoor activities. He admits he’s bitten off more than he can chew.

But instead of blaming others or banging his head against a wall, he has engaged his family’s help in consolidating the businesses and finding replacements for the trustee seats he holds from among his employee ranks. He now brings parents and children and spouse along individually and as available on his business trips. They now join him with his outdoor pursuits  . . . and he joins them with theirs! 

The transition is taking time, but PACMAN has stopped eating away at his life. He has turned the corner and found renewed energy. 

You can too! It truly is a matter of choice.

                                               

Need a little fresh “Overwhelm-Deactivation” guidance?

Call or email me.     

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302.933.0116     Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

One response so far

Feb 15 2011

EMPLOYEES FROM PUPPYDOM

The best way to inspire 

                                   

your people is to accept

                                           

them as your internal

                                    

customers . . . and not

                               

your puppies.

 

                                      

Did you ever think of your “inner circle” of employees, your key support staff, as a pack of puppies? Not the same as a litter; those are all the same breed. A pack! A pack of puppies. Some are more aggressive than others. Some are more animated. Some bark louder. Only a few pay serious attention to the tasks at hand. They run and jump in every direction, except at dinnertime — they all like to eat!

And all will, of course, perform as challenged

for the smallest of treats.

                                                

They look up to you as their leader. They pay off your expenditures of energy and time (which they sense or understand) and money (which they do not understand) with unsolicited admiration and unquestioning, unchallenging instincts to follow your commands and your examples. They won’t cross you because they don’t want to risk missing dinner and . . . because they know you’re “the boss”! 

As they grow, they become more set in their ways. Regardless 0f temperament, most like to explore –the woods, the beach, the basement, maybe only their own paws, but some thing. They can get discouraged though quickly when explorations are frowned upon.

Have you seen employees become discouraged when management emphasis is having them learn to stay in line, follow orders, and continually focus on past events and future plans at the expense of the present moment.

Puppies and free-wheeling innovative employees are present-moment creatures.

                                          

To keep things manageable, you coax them all (puppies and employees alike) into a the security of a routine. As if almost in a trance-like state, routines tend to be non-threatening and predictable. But, wait! Is that what you want for your entrepreneurial mission? Are you in search of  innovators or household pets?

The trouble is that as the relationships grow over time, and the reward treats become bigger and more expensive, there seems to rise from the ground in a great cloud of smoke, an irresistible temptation to mix up that smoke with some mirror tricks, and/or become lackadaisical, dependent, and reliant on the leader for direction.

Consider the ultimate corporate and (excluding military, police, fire, and EMT services) government life routines of: 9 to 5, paychecks, benefit plans, and (for those lucky-but-mostly-come-to-be-unappreciative few), holiday turkeys. These are wonderful reassuring kinds of expectations for cultivating employees to behave like pets.

It keeps them in control, and makes healthy, fun-loving life companions out of them. But (and you know what’s coming):

Entrepreneurs and small business owners and managers can no longer afford compliant, obedient, do-nothing employees.

Despite preachings you may hear from the White House, there is no denying that these are, and continue to be, tough times.

Trying to be profitable in a country that is virtually broke is like trying to play inspired World Cup Soccer in a silent, empty stadium.

                                              

Employees must be catered to as much as customers. Innovation needs to be ignited and encouraged daily. Employees are your key internal customers and they will either drive business for you, or they will quickly transform from entrepreneurial puppydom into corporate and government sheep, waiting for you to sheer and feed and shepherd them!

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302.933.0116   Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

One response so far

Feb 12 2011

No, Mr. Obama, you still don’t get it!

America’s small business

                                             

community is 30 million strong.

 

                               

On one issue —the economy— we

                                   

stand shoulder to shoulder

                                   

with one voice:

 

The economy can only be saved by new job creation.

New jobs come —only— from small business.

(Check history!)

 

It’s time to face the fact that America’s small businesses drive America’s economy. Period.

It’s time to step up to the plate, Mr. Obama, and exercise the kind of domestic leadership you were elected to provide.

Without a strong economy, there is nothing else you can provide. Your social agenda will continue to dissolve. Our nation’s image will continue to deteriorate. Your support will continue to erode. And the kind of legacy you surely pursue will become more elusive each day.

But you can turn the tide.

                                                                   

You need only to choose to stop being driven by fear of losing face and votes, and show the world the leadership you appear to be capable of.

Bottom line, Mr. Obama:

Stop being an under-achiever!

                                                  

Your “pulling up short” behavior simply doesn’t do justice to the promises you represent. Surely you can do better than that?

                                                       

Instead of:

  • Blockading and berating small businesses at every turn, and catering to big businesses that are over-run with lethargic 9 to 5 attitudes and disreputable union leaders . . . corporate giants entrenched in maintaining the status quo.

  • Creating artificial government “jobs” that simply add to the deficit . . . how many people does it take to fill a pothole? (A State issue? And where do the states take their lead?) 

  • Making lots of PR sound-bites and photo ops to illustrate your administration’s dedication to business (and setting up token programs through the pathetic SBA and other smoke and mirror entities to try to look good to voters). . . I served the SBA Advisory Council for two, two-year terms; it’s a farce run by corporate giants. 

  . . . how about trying a bold new tact?                                           

What, for example, could happen if you actually threw Federal support behind small business development by providing genuine tax incentives for job creation?

What, for example, could happen by introducing genuine tax incentives for meaningful small business expansion, and for the creation of entrepreneurial and innovative new revenue streams?

                                                   

Will you please set the stage for entrepreneurial input by taking the high road? In other words:

  • Can you start to genuinely demonstrate a more receptive attitude toward small business owners?

  • Can you show a little entrepreneurial spirit yourself by taking the reasonable risk of rolling up your sleeves and setting to work with non-politicized teams of America’s great entrepreneurs? (This includes looking past just those who have worked with and on your various campaigns.)

  • Can you put political ambition aside long enough to recruit some active “straighten-out-the-economy” participation by small business? (This means doing far more than just dispatching small armies of researchers and interviewers and surveyors into consumer, industrial and professional marketplaces to “report back.”)   

So far, it seems to ALL of the hundreds of small business owners I informally communicate with regularly, that your administration has done everything humanly possible to alienate entrepreneurs and small business owners and operators and managers, instead of tap into their experience and knowledge, and embrace their spirit.

Small business owners and operators and managers and entrepreneurs know how to be productive.

They know how to turn on a dime.

They know how to create and manage marketplace opportunities.

They know how to do whatever it takes with a passionate sense of urgency.

They know how to make things happen.

                                                     

It’s hard to know the source of numbers that have crossed your desk, but reality is that there are indeed 30 million of us who are tired of being stepped on, over, under, and around. And many of us care more about turning things around than we do about making political points.

We truly want the opportunity to work with government to turn things around, but there must be an ongoing and mutual sense of purpose and respect coming from the White House. There has not been so far. 

Just say you’re willing to try, Mr. Obama, and let’s get started! Yes, it’s that simple.    

  

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www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US

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