When you add

a splash of red

to a sea of blue,

people stop

noticing the blue…

     My wife Kathy (God Bless Her!) has been my business partner for 23 years. It takes an extraordinarily special relationship to survive and thrive in the same workspace AND the same homespace. 

     Oh, but don’t thinkI have a limited perspective on this. I’ve worked with every kind of FAMILY business imaginable … from restaurants, HVAC, farms, clothing, sewage, chiropractic services, heart surgery, landscaping, mattresses, trucking, dentistry, lumber, accounting, candy and travel, to manufacturing of computer and rocket-ship parts that fit under your fingernail. And that’s just my tip- of-the-iceberg list.

     Yeah, you might say, but just doing their brochures and websites doesn’t put you in the thick of things. How do you know what it’s really like? As a management consultant, trainer, coach, and counselor, believe me I’ve seen it all. I’ve managed succession planning, rookie coaching, crisis intervention, family foundations, partnership formations, partnership separations, and one fist fight.  

     The biggest problem with family business is family. Family relation-ships are a hotbed of emotions. Consider the statistics that claim every one comes from a dysfunctional family, which means there are an awful lot of weirdos out there. When the dysfunctional types become part of the family business, people see the business as dysfunctional. When you add a splash of red to a sea of blue, people stop noticing the blue.

Only a handful of really smart family business leaders have the good sense to realize a proven professional can help grow the business AND save the family.”

     When high emotions reign in a family business, you can be sure the business will not be a recommended long-term investment. Business ventures can be immensely emotional and supercharged, but keeping control of all that energy requires great leadership finesse, objectivity, and balance.

     Imagine a ship in a stormy sea, with an angry, blood-vessel-on-the-cusp-of-bursting, near-incoherent, screaming captain at the controls. You’d want to be figuring out the quickest route to the lifeboats. Some family businesses keep these stormy sea antics below deck, but they still take their toll.

You’d want to be figuring out the

quickest route to the lifeboats.”

     Here’s the good news: None of it is necessary. Here’s the bad news: Only a handful of family business leaders have the good sense to realize a proven professional can help grow the business AND save the family. The basic principles of anger management, stress management, time management, communication skills (especially effective listening), goal-setting, and leadership transparency are the ingredients of family business transformation and success. Someone who knows how and when to use these tools can help you get the red splash out of your sea of blue, and steady the controls.  

     The more generations involved, the greater the need. The more family members involved, the greater the need. The solution direction is simple. It takes a commitment to want to succeed, a willingness to share “dirty laundry” with an “outsider” (and a sense of partnership and perseverance with that outsider) to combine forces to make a difference.

     Family business growth and development is directly tied to the 4 R’s: Receptivity, Responsiveness, Responsibility and Respect. If those are present, an experienced coach can help them all work for the good of the business, and the good of the family.  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

“Lately, I see a lot of 

wise old hot-shots vs.

smart-ass young

rapper-snappers.  

You?”

The same woman walks into two competing retail stores with age-different sales styles:

“Afternoon, Ma’am, how’s that traffic out there today? You drive far?” greets her at store number one.

“Hi Ma’am. Let me show you to our electronics department. I’m sure you’ll be interested in seeing the new Apple iPad. Can you believe that thing can do…?” is the first thing she hears as she enters store number two.

Disagreements come to a head once again in the professional services business down the street:

“Frank? Pfffft! All he’s got is that dusty old Rolodex thing with a thousand scribbled and crossed out cards. I think we should rent an up-to-date email list and send out a blast announcing our new services; combine that with a big splash on our website and let people download the info pages –like an ebook — on the apps we now offer in exchange for their email addresses.”

“Jaysyn? You gotta be kiddin’— he’s been here for six months, tryin’ to run everything and doesn’t have a clue about customer service. The kid’s got a Black Berry wired to his butt and an iPod growing outta his ear. We need to work our existing customer base to announce the new services, and most of them don’t even have computers, never mind email addresses.”

You own or run the business. It’s your call. How do you keep everyone happy and still keep customers coming in the door? What do you do if the old guy is your brother (brother-in-law, cousin, your father)? What if the young dude is your nephew (your wife’s best friend’s son, your banker’s son, your lawyer’s son, your own son)?

[Just by way of momentary diversion, I’m reminded that it’s often been said that the biggest problem with a family business, by the way, is the family. Lots of stories about that. I’ll save them for another post.] 

So, you have to do — first and foremost — what’s best for the business, right? Can you and the business afford ongoing turf wars? Is it just an age thing or do two or more same-age-range feisty types engage regularly in territorial battles? “I was assigned Westchester County and she was supposed to handle Rockland; now you’ve got her doing Northern Westchester. What’s with that?”

RULE ONE for getting things straightened out: Get things straightened out! Sit down with the people involved and get each to speak her or his piece with no interruptions allowed by you or the opposition forces. Take notes. Ask followup questions and ask for examples with no interruptions allowed by opposition forces.

Make a decision and explain your rationale with no interruptions allowed by opposition forces, then get on with life. Do not put off a decision. Do not waver on the rules on engagement and do not waver on your decision. Once you’ve established this as a procedure (and it may take 2-3 times), you’ll see fewer and fewer disruptive turf battles.

If you don’t see the strugglers taking chill-pills, you will see more and more evidence about which of the warring parties is most out of line and probably least productive. Let go of him or her, no matter who’s uncle or daughter or neighbor is involved. Be nice about it. Offer relocation help. But — for the sake of your business — stick to your guns and “e-li-minate the neg-a-tive”! 

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

If you failed to teach a

key employee 

something important

today, are you

missing the boat?

     With what I presume to be 55% of American employees being UNhappy [See yesterday’s blog post below this one], there’s very little “happiness-transition” wiggle room for a business owner or manager to exercise. The first important step, though, in the direction of kicking up productivity is to more fully engage employees in the day-to-day operations of your business. 

     Should you flat out trust the one person who seems most likely to head off to a competitor? Should you risk sharing critical product development or service expense information with people who you’re not confident will even be there in six months? Does it make any sense to encourage the employee your classmates would vote “Most likely to be brain-dead,” who you’ve kept around to do the slug work nobody else will touch? Sometimes the least likely people rise to the occasion. Think on that one.

     How about — instead of asking those questions about your employees — you ask some questions of your SELF? Where, for example, are you and your business headed right now? Where do you expect to be in five years? How (what’s the process you’ll use) do you expect to survive the next five months? What will you be doing differently then than you’re doing today? Why are you waiting five months?

     Keeping on that track for another minute, what’s something new you’ve learned about your business today? What’s something new you’ve learned about your SELF today? (Yes, both events did in fact occur; you just blocked them out or didn’t give yourself enough credit for the discoveries.)

     How will any of that new information help you tomorrow? When was the last time you and your family depended on someone else’s decision making? When was the last time you put yourself in your employees’ shoes and thought about their perspective of your business and your decision making? How do you think dependency feels?

     When was the last time you stopped long enough to teach an employee something important that she or he can use to do a better job, or be able to take home to share with family? Do you take active interest in your people every day? Why not? They may never admit it and you may never believe it, but all studies ever done would reinforce that you can be sure they take active interest in you every day, probably every hour! 

     So, that means you’re obliged to return the interest? No. You’re obliged to do everything you can possibly do to cultivate employee enthusiasm for the work they are doing. When financial reward is not possible, emotional support and psychological reward and teaching by example have to suffice. And if you’re consistent about making those money-substitutes work, they will. All human beings need reinforcement and reassurance. Employees need it from their bosses. Are you on it?                                                                              

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ONLY 45% OF

AMERICANS

SATISFIED WITH

THEIR JOBS!

     It’s the worst it’s been in over two decades. The 2010 Conference Board survey underscores that Americans are not making good choices for themselves and their employers are making even worse ones!

     With more than half of the 90% of Americans who are lucky enough to be employed reportedly UNhappy with their employment, we may have an even bigger problem than job creation!

    Fortunately, it’s easier as a business owner or manager to do something about unhappy employees than it is to create and pay for new ones, especially when no realistic job creation incentives exist.

     Sure, a lot of people are unhappy with their jobs because the economy has cut their pay and benefits off at the knees, and maybe you can’t do anything about that right now — but you can provide more opportunities for employee involvement beginning right this minute.

     You can do a better job of engaging and motivating employees beginning right this minute.

     You can do a better job of promoting pride of workmanship (no matter what the job, product, service, industry or profession is). When? You got it: beginning right this minute.

     Is it worth it? Of course, unless you’re ready to just let go of your top performers without a fight. The longer you delay with pulling these “best people” into the boat, the higher the odds go every day that they will certainly get lured into a bigger, better-run boat.

     The longer you wait to throw a tow line to those who are floundering and dog-paddling around or who are trying to stay out of sight by swimming underwater around your boat, the more money you’re wasting everyday paying for what you’re not getting.

     Don’t shoot the messenger, but job creation needs government support that’s not coming. The token talk isn’t any more valuable than a handful of ping-pong balls thrown to someone who’s drowning.

     So, with that reality in your pocket, the only choice is to do whatever has to be done to pump up sales (note: not saving on utilities . . . pumping up sales; saving expenses does not make money). Increased sales generate increased revenues. By containing the greed factor, increased revenues should lead to increased profits. Increased profits allow you to create new jobs! BINGO! Economic turnaround.

     But let’s not forget that the key to all this is for you to initiate an immediate job satisfaction turnaround!

     If you can’t save your best people and get your weakest swimmers into life-vests and keep everyone involved with genuine and transparent leadership activities, with teaching by example, with sincere compliments and back pats, you’re in trouble.

     If you think this is all unnecessary stuff, you are sadly mistaken. You are choosing fantasy over reality. You are not appreciating that while none of this may be important to you, it’s life or death to other people’s job happiness.

     Right now more than half your people are not in the boat. It’s pretty hard to be a leader if you don’t have any followers. Need some help? 302.933.0116. or Hal@BusinessWorks.US — I’m here.      

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If it’s not a surprise

party invite,

opt out of 

“Bcc…” emails!

     True leaders are transparent throughout their daily conduct. They don’t just open the books, the files, the records, and their agendas to others, they think twice and email once. When you think you need to Bcc someone on an email, think again.

     Paint yourself a worst-case scenario. The To people and the Cc people find out about the Bcc person or people, and then where are you? [Up the paddle without a creek!]

     Just because we are becoming a less one-on-one social and more tech-social society, is no excuse to hide communications with others. If doing that feels essential, you may want to re-visit the purpose and intent of your message to begin with. In fact, you may want to re-visit your organization’s integrity. 

    By using email Bcc options as a matter of practice, you not only run the risk of jeopardizing your own credibility, you threaten the credibility of others. And you definitely set a bad precedent. People always think it’s okay to do what the boss does just because the boss does it. [They need some other reason?]

     If it’s impossible in your organization to be open and forthright about sensitive issues, it’s equally impossible to be an effective leader. Today’s generation doesn’t really care what your leadership messages have to say as much as they are preoccupied with and focused on what you do, and the examples you set. HOW you transmit a message is as important as the content of the message. 

     A Bcc user is a buttoned-up suit functioning out of a closed-door back office when people are looking for a frontline, hands-on leader with sleeves rolled up. Routine use of email Bccs sends out clandestine signals. How can others surmise anything trustworthy about someone who is known for constantly communicating behind their backs?

     Let’s say you have been charged with solving a customer service problem. Why would you leave the customer out of the communication loop? Afraid of the customer seeing weakness in your organization? Perhaps weakness has more to do with not communicating? [And fear is after all, a choice.]

     How about including your customer in the flow of communications so he/she can see and experience your organization’s commitment to resolving the issues at hand? Too risky? What’s the risk of no feedback about the problem-solving efforts? How do those dynamics apply internally?

     How would you respond to employees who Bcc you on emails they’re exchanging with their immediate supervisors? Would you confront the practice immediately or let it simmer? Would you share the news with the immediate supervisors?

     Would it depend on the circumstances and the people involved? Why? Why wouldn’t this, being a policy issue, be treated as a policy issue? What can be done to prevent the destructive practice from being practiced in the first place?   

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

When it all looks like

it’s crumbling down

 around you–get selfish!

     Selfish . . . as in Piggy? No . . . as in oriented toward your SELF!

     You can’t control government except at election time. You can’t control irate customers who give you fits trying to nickle and dime you at every turn. You can’t control what goes on behind your back unless you never turn your back. You can’t control a lot of people and situations in your business and personal life. But you CAN control YOU! 

     What you say and think and do is entirely your choice, and entirely under your control. (If you doubt this and are ready to shoot back examples to the contrary, examine your examples. Odds are 100 out of 100 that you made a conscious or unconscious choice to set yourself up to not have a choice, but -ALWAYS – there is or was a choice. Take advantage of how you can use that information now, today!) 

HOW you respond to someone or something that’s out of your control is within your control.

     So stop choosing to think that everyone else is pushing your button. No one can reach inside your brain and control how you think.

     The great motivational theory and studies psychologist Abraham Maslow focused his attention on the path and process of self-actualization. In addition to using their own intellects and talents, Maslow said that self-actualizing people take responsibility for others as well as themselves and (according to James and Jongeward in their classic book, Born To Win), “have a childlike capacity for awareness and pleasure.”

     The authors proceed to note that “these individuals customarily have some mission in life, some task to fulfill, some problem outside themselves which enlists much of their energies … they work within a framework of values that are broad and not petty, universal and not local, and in terms of a century rather than a moment … have a wonderful capacity to appreciate again and again, freshly and naively, the basic goods of life with awe, pleasure, wonder, and even ecstasy, however stale these experiences may have become to others.”

     If you’ve let outside influences under your skin, it may be time to appreciate more what you already have in life and to take stock in whether those around you are contributing to your growth and happiness, and to the growth and success of your business — or are they detracting from it?

     Exerting your own sense of self-actualization can influence others to change negative thoughts and behaviors and directions, but — more importantly — it will serve to boost your own rockets and reinforce that you’re not such a bad “gal” or “guy” after all.

     You have enormous powers to turn things around when you decide to consistently apply your strengths to what’s in your face or on your plate. Keep outside influences outside.

     Draw instead from your own inner strength and the inner strength of your business, and from those who live inside your inner circle. Making decisions and conducting yourself from inside yourself is a better, happier, healthier choice every time.  

# # #

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

At this moment

in history… 

when small business

can least afford it…

[4-STEP  SOLUTION AT END] 

     GOVERNMENT is muscling entrepreneurs into incipient bankruptcy with this healthcare plan that — contrary to what the spin has been — does absolutely NOT pass along tax credit to all. In fact, 88% (maybe more) of America’s 29,000,000+ small businesses will get ZERO healthcare plan-related tax credit! So, do the math: “Maybe 12%” will get some tax credit.

     29 MILLION? Yes, that includes the 23 million self-employed. They are indeed small businesses by any rational person’s definition, and certainly by any textbook definition, and most assuredly by any measure of reality.

     The healthcare plan forces downward pressure on wages, when we’re at a point in time, facing the prospects of total economic demise, that the exact opposite is what should be happening. Downward pressure on wages inhibits business growth and strangleholds small businesses’ abilities to create jobs.

     SMALL BUSINESS will end up bearing the burden of increased insurance premium costs. Insurance companies will now pass on to small businesses the increased costs of government payments they must make. Insurance companies are not stupid. They will simply turn around and stick it to small business . . . camouflaged perhaps, but it will not not happen!

     Heaven knows we need to create jobs. And heaven also knows job creation will never come from corporate giants or from incompetent, close-minded market government agencies like the US Postal Service. 

     Yet, small business is the last and really only hope for job creation. Job creation is the only meaningful and realistic economic stimulus solution in America’s economy. Yet we are being trapped in a vicious circle of reckless spending partisan-politics that has no clue about the value of free market price competition and tax incentives with teeth!

     Instead, our no-business-experience leadership looks forlornly to the corporate and government executives who run the US Small Business Administration for the kinds of help they are simply not capable of providing.

     Most small business owners and entrepreneurs know how to solve problems quickly and know how to stimulate cash-flow and open new revenue streams, how to build a competitive environment and make it be productive. Give them a chance!

THE SOLUTION…

>>> We need regional roll-up-the-sleeves task forces of experienced, successful small business owners and entrepreneurs in place and functioning via virtual meeting site conferences within two weeks.

>>> We need individuals with proven track-records who are willing to step up to the plate and work together for the common good without burden of paperwork overload or complex multi-level reporting systems.

>>> We need task teams to be given full authority AND responsibility to take immediate steps to develop and implement business turn-around programs geared to creating jobs.

>>> We need government acceptance of the fact that the time has come to make the most of America’s great wealth of small business resources by respecting and working with them, instead of pounding them into the ground.   

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

First of all,

DO IT IN PRIVATE!

Public is the place

for praise only!

     There is no career more demanding of thick skin than that of a writer. Because everyone thinks they can write (which is of course a massive misconception), writers live in a breeding ground of rejection and criticism. They learn how to take it in. They learn to not take it personally, to process the thinking behind it, and to make it be constructive.

     But most people in other careers will cry, or bitch, or stomp their foot, or kick the dog, or return with a gun. Unfortunately, many of those who dish it out, rarely concern themselves with sensitivities on the receiving end.

     Business and professional practice owners and managers who believe they are the best at what they do (that’s like what?  99.7%?) tend to have massive egocentric personalities. Many think they know it all. They seldom concern themselves with the feelings of those they criticize. And some simply don’t care what others think or feel.

     The most successful bosses are neither tyrants nor mollycoddlers. They are the ones who save critical comments for behind closed doors, who start and end with sincere compliments, who explain themselves and their rationales, who ask questions about why something was said or done in a way they don’t like (just in case they might possibly be wrong in their assumptions), and then who make a major point of criticizing the behavior involved, not the person involved. 

     Remember that asking someone “Why” something happened is never ever as useful or important as asking “How” something happened — or better yet — “How can we prevent this type of thing from happening in the future?”

     Why not “Why?” Because asking someone “Why?” simply sets up getting an excuse for an answer. “Why were you late again today?” will get you “My car broke down, my dog ate my sock” kinds of replies.  

     Asking “How?” gets you real solutions because it forces an assessment of the process involved in the screw-up. Once we know HOW something went wrong, it’s easier to fix it. “How?” is even more productive when it’s followed by a pointed request such as: “Can you please give me a bullet list by noon (or the end of the day) with the three steps that need to be taken (or that you need to take) that will help us eliminate this problem altogether?”  

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No matter which end of

the interview

you’re on…

     Few things can feel more satisfying than to win over the person at the other end of an interview by taking quiet control with championship communication skills.

     Active listening, thoughtful speaking and careful observations pay big dividends in employee/employer screening and hiring interviews, as well as in day-to-day operations.

     Yes, it’s true that nothing beats a great handshake, neat appearance, good grooming, eye-contact, and a bright smile for openers. But once you’re seated, you need a new set of tools.

     And no matter which end of the interview you’re on, be careful to not blow off a great first impression with lousy body language.

     When you sit back in your seat (especially in a sprawl and/or with hands clasped behind your head) you are giving off a superiority attitude that no one likes, even if you happen to be superior.

     If your arms, legs, ankles, hands, wrists are folded, you are communicating defensiveness, which will not work to your advantage, even if you are feeling that way.

     Open-ended questions provide the most revealing answers:

• “Tell me what’s important to you that’s not on this resume?

• What would you do if I gave you a million dollars cash right this minute?

• Who or what has made the biggest difference in your life and how did that happen?

• What would make you choose situation A over situation B even though B would offer you more money? (or better benefits?)

• What’s the hardest work situation you’ve ever had to deal with?

• How did you get started in this business anyway?”

are all good examples.

     WHAT the answers are to these or any other questions are only 20% important. HOW the answers are delivered accounts for 80% of what’s important! How rushed or deliberate are the responses?

     How serious or humorous are the answers? If humor is included, is it disparaging or self-effacing? In good taste? Does eye-contact have a focal point or is it more like staring? Leering? Avoiding?

Resist the temptation to fill the air with words.

Silence is a very useful and telling tool as long as it doesn’t go past the point of being intimidating.

In the same context, note taking is always a powerful practice; it keeps your attention focused; it supplements your memory banks; it’s flattering.

     Prompt, then listen. Never hesitate to clarify with paraphrasing (“Do I understand you correctly to mean . . . ?” Fill in your own words to check the meaning of something you’re in doubt about). Ask for examples. Ask for diagrams. Offer examples. Offer diagrams.

     Be careful with any job candidate who seems preoccupied with issues involving compensation, insurance, vacations, sick days, personal timeoffs, overtime pay, time reporting, lunch and coffee breaks. If you’re a candidate, be careful of a prospective employer who doesn’t volunteer this information up front.  

     When you can be prepared to the point where the interview is something you look forward to, you are likely to be ready to communicate effectively no matter which end of it you’re on. When you can be a detective during the interview, and make adjustments along the way, you’ll be increasing your odds for success regardless of whether you’re asking or answering.   

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

Wake Up Congress!

The White House

is NOT on Your Side.

(PART 2 OF 2… The rest of the story)

PASS ALONG a printout or email this page link to your U.S. Senator and Congressional Representative

     Small business has been the backbone of America’s economy and the driving force behind job creation as the means to economic turnaround since the beginning of time. Yet small business has been not only blatantly disregarded in the search for economic and national survival, it has been literally stomped on by a penny-wise, dollar-foolish Federal Administration … that you are being dragged along into as a co-conspirator!

     Paying back union bosses for buying the election, and overriding common sense with big business bailout rewards that should not have come from taxpayers to begin with, and should have gone to small businesses instead to create jobs, was (and remains) a colossal error in judgment.

     Adding insult to injury, the White House is now trying to ramrod yet another version of a so-called healthcare reform plan down our throats.

     The voters are not stupid. They know that the schmooze-coated advances the President is making and the tokenism dropped at the feet of small business is meaningless, empty, UN-American nonsense designed solely to increase government control.

     The White House wants you to think the “new and improved” healthcare plan is what your constituents want and need. It is NOT.

     The White House wants you to think that small business is being awarded huge decision making benefits as part of this ill-founded, burdensome, unworkable plan. Not the case. Small business is being awarded gigantic, financially back-breaking responsibility for making healthcare work without being allowed meaningful input.

     If this healthcare plan goes through, the bankruptcy court lines will stretch all the way around the block in every city in America. If you, dear representatives of the people, think we have unemployment problems now, just give this financially-numbing plan 9-12 months to boil over… oh, and don’t worry about picking up the pieces because you won’t be around for another term.

     The people you represent are already fighting for their lives to avoid forclosures, pay bills, and feed their families. They sure as hell are not going to re-elect representatives who continually vote to spend more money that doesn’t exist — and that our children and grandchildren will be paying for, for decades.

     Jim Toedtman, the accomplished and perceptive Editor of AARP Bulletin, wrote last October (and it continues to ring true) that “It’s striking how closely” (Obama’s healthcare plan) “resembles the plan outlined by Nixon” (in 1970). “There’s a lesson here, and an important one that” (even the late Senator Ted) “Kennedy learned four decades too late: Don’t allow partisanship and deology to blind you to opportunity. But who,” Toedtman asks, “in the nation’s all but dysfunctional capital has learned Kennedy’s lesson? Who has the common sense and the willingness to listen? Who will set aside the partisanship that has paralyzed the health care debate? Who will step forward and seize the opportunity before them?”

     Surely that “who” could be YOU!

     Small business owners strongly urge that the torch be passed to those who know best how to fuel the job creation and healthcare reform fires: small business and healthcare professionals… not corporate giants, not hospital executives, not unions, not bankers, not automakers, and certainly not government administrators or media people. 

     There must be free market enterprise price competition, administered on a state-by-state basis (because health problems and needs vary considerably in different geographical regions) and small business owners cannot be expected to carry the financial burden.

     The White House is trying to make its backers look like heroes. But reality is that backers will instead be thought of by those who elect them as internal terrorists whose support of White House plans and policies are tearing at the very fabric of American life.

     Wake up, representatives of the people of America! Small Business Job Creation is what we need and want. If you were unemployed, could you pay for “the new” healthcare? First things first!   

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