Archive for the 'Experience' Category

Feb 18 2010

IS TIME MANAGING YOU?

Are You

                              

Juggling Seagulls?

                                     

     Draw a bullseye with two rings around it and label the center space: FAMILY & PERSONAL, then label the innermost ring space: WORK & BUSINESS, and then label the outer ring space: FRIENDS & OTHER ACTIVITIES.

     Copy each heading onto a separate column or separate piece of paper. Then list the most appropriate items/ people/places/ things in each category. Allow yourself one minute per list. 

     Put the list down and walk away. Get some water or a cookie or just stare out the window. (This is like a little ginger between sushi pieces.) Then return to your target and lists. The amount of “blur” between your bullseye and your next two rings will indicate how “fastlane” your life is right now.

I say “right now” because this is a here and now exercise: what goes in each part of the target can change by next week, tomorrow, tonight, or within the next 6 seconds!

In fact, when life gets too hectic, it’s a useful device for daily assessment, for helping you sort out and stay focused on priorities.

                                                   

     Whatever blur does occur, whatever lack of definition exists between the three areas should give you a good heads up on how efficiently or inefficiently you are using your time, as well as the extent of your allegiances to each entity that is taking time and attention from your life.

     Once you’ve done this little diagnostic study on yourself, and have a good overview of your current activities and involvements, you need to decide if these pieces are where you want them to be.

     Are you spending too much time with your business and not enough with your family, for example? Or, are you so caught up in someone else’s problem that you haven’t made time to solve your own?

     I once found myself so sucked into a Chamber of Commerce project to boost town retail traffic, that I ended up working nights and weekends just to catch up with my own business (which was not retail and stood to gain nothing from the initiative).

     The crunch infiltrated my time commitments to my family. The small disruptions that surfaced were clearly the tip of cataclysmic explosion. I extracted myself from the C of C mission and discovered — lo and behold! — the retailers I was knocking myself out to promote didn’t care enough to pick up the ball for themselves.

This is NOT to suggest that voluntary community work is not worthwhile. It most certainly is. But it’s a good idea to look before you leap. For your own good, as well as the cause involved, such engagements are most successful when they are clearly defined, clearly justified, and clearly scheduled.

Plus –realistically — where choice is involved (vs. for example, an emergency), no one should ever commit to helping others who is not coming from a position of strength to begin with . . .

  • A sick teacher is an ineffective teacher.

  • A cashpoor business cannot donate to charities.

  • A business owner who’s preoccupied with family survival issues or debt collection issues cannot be an effective sales leader.

     Draw your target again tomorrow. See if anything changes. Can you make something change? Maybe if you stop juggling one fewer seagull, it will fly away! 

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Feb 17 2010

NOTHIN’ LIKE A BOOK!

BOOK SMARTS!

                                                             

     Business people who read books are smarter by far than those who don’t. Any businesspeople. Any business. Any books. (Source: opinion, based on many years’ experience in the role of a  businessperson, as well as in the roles of author, editor, and publisher.)

     If we are to believe the technologically-heralding reports from popular and questionably-prominent online publishing industry sources that are marching (stampeding?) shoulder-to-shoulder with some of the Internet’s more narcissistic literary agents, paper books are on a suicide mission.

     It is, if you’re listening to their breathless banter, only a matter of time before libraries become mausoleums or are emptied for fireplace kindling (uh, no, wait, that would be too much air pollution, right?). 

     Has hi-tech trespassed on sacred ground? Are books as we know them truly doomed? Will  school and campus backpack industries fold? Without backpacks, will chiropractors go out of business? Will the control of human life by basic plastics industry businesses like American Express, MasterCard and Visa come to an end?

     Will the basic plasticpeople collapse in the face of the all powerful Oz … only to relinquish their control of humanity to more sophisticated plasticpeople? We shall depart from the influences of mere plastic cards to instead be controlled by a consortium of tech babies cranking out the likes of Amazon Kindles, Hearst Skiffs, and Apple iPads?

     First of all, except for the POD (Print On Demand) entrepreneurial upstarts, the  industry— not terribly unlike banking and healthcare — is at least a thousand years behind times. Publishers, editors, agents, literature professors and many writers continue to re-arrange their blankets and umbrellas as the tsunami heads for the beach.

     Many continue to sit on their hands, rocking back and forth, waiting for the new tech revolution to lift them out of their arcane library stacks and into cyberspace where they can look back over their shoulders and count the dead and dying works of fiction and nonfiction that have cornerstoned our planet since the beginning of time.

     But here’s a hefty sprinkling of reality: Paper books will not die in our lifetimes. (Source: opinion, based on many years’ experience in the role of a  businessperson, as well as … uh, did I say that before?) Books as we have always known them , may in fact increase in number and value as tech advances continue to astound even those computer gurus of the 90s.

     Because? Because with even all the books in the world catalogued into a single, lightweight, bendable, rechargeable pad you can carry inside your jacket … there is nothing like a book! And there is especially nothing like a shelf or room full of books to coax first your eyes, then your fingers, into submission. Computerized page-turning replication is not page-turning.

     And nostalgia aside, there is still nothing like being able to open two or six or ten volumes for side-by-side study … to be able to go back and forth to compare and contrast the creations and opinions and research findings in side-by-side reviews of author fantasies and expertise. And can you imagine curling up in front of a warm fire with your dog and a good electronic pad?

     Yes, there are some things, important and dramatic things, like humanness, that technology will never be able to recreate. Books can be accessed via tech readers and go into computerized reading devices. They can be formatted for online reading and downloaded on your printer as ebooks, but the humanness of books can never be replaced. I mean, imagine no “thunk” when you drop one.

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT DayGet blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

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Feb 16 2010

Your Memory Is Malleable

Don’t Trust

                                  

What You Remember!

                                           

     Unless you are one of the 27 other people in America who has not a shred of interest in football, or who found yourself snowed in and powered out as I was on Superbowl Sunday, you probably missed the emergency portable radio static-filled broadcast of the audio for “60-Minutes.”

     Even as many were trying to remember the Colts-controlled first half of the game as they watched the Colts being trounced in the second half, the “60-Minutes” broadcast was focused on the shortcomings of memory.

     Actually, besides the realization that no one ever listens to portable radios anymore (who knew?), the broadcast was wrapped around a cluster of gruesome news stories involving “100% absolutely positive” witness identifications of individuals as criminals who were not.

     A couple of examples involved innocent people who were wrongly imprisoned for many years (more than a dozen I believe I recall hearing in one case). It was only after a slim-chance break in reviewing nearly untestable past evidence that innocence was proven with DNA studies.

     The point of all the par-for-the-course mainstream media sensationalism was to offer newsworthy, scientific proof that the human memory plays tricks on us… that, no matter how absolutely positive we think we are about something we remember, odds are that we are wrong! 

     Okay, so that’s not much of an ego-flattering thing to have to admit… and especially if it has to do with your business and the ways you think you solved problems in the past, which carries a bit more consequential impact than recollecting who threw what touchdown in the 1987 world series (er, sorry, Superbowl).

     What it might say to us, this little touch of dementia, is that it’s not just professors who are absent-minded and that we could all stand to rely less on what we are sure happened in the past. Big corporations wallow in the past, thinking no doubt it will lead them soaring into the future.

     But if remembering the past produces so many inconsistencies and untruths, what good can it all be? How will it ever move us into the future? It will not. If you disagree, you’ve been hanging around too many history teachers and accountants.

     It is the spirit of entrepreneurship that all business most ultimately adopt if we are to heft ourselves upward and out of this mud-clogged economy. There is a genuine need for business leaders to put the past aside and pay attention to what’s going on here and now.

     The past may be interesting and worth much exploration, but not at the expense of what’s in front of our business faces, because present judgements based on past memories will never lead us forward. Before you bet the farm on what you remember that you’re completely certain of, take a deep breath and look instead to the opportunities that are sitting in your lap… appreciate that times and your memory banks have changed. 

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

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Feb 15 2010

Trade Faculty PhDs for Entrepreneurs

Business faculties

                                  

teach rules,

                                        

yet there are

                                     

no rules in business . . .

                                                                       

     If you or someone you know is planning to be a smash-hit success in the business world, and the plan has anything to do with getting an under-graduate or advanced degree from a college or university that offers up business programs and courses run and taught by PhDs and MBAs (and earmarked by curricula that’s been infiltrated by rules and regulations), get outta Dodge!

     Unless you have no brain, no ambition, no gumption, and are willing to embark on a career simply to please your father instead of yourself, the kind of pre-corporate career training you’ll get will simply waste your time and money. How can anyone who knows the truth — that business has no rules (except maybe in accounting and maybe some parts of retailing and manufacturing) — think that there’s benefit to be had from coursework filled with teachers who teach rules?

     Before you jump on the disagreement wagon, take a good hard look around at the economy we’re mired in. Where are the biggest mud-heaps? Where’s the quicksand? What’s needed to turn things around? Who’s leading us in that direction? Who’s not? Who’s talking the talk but not walking the walk? We are slogging our way through an economic swamp largely because too much emphasis has been put on the teaching of rules and regulations of business, where none exist!

     Where do you find the kinds of business courses that make a difference, that are focused on reality, that are taught by people who have been there and done that? Try community colleges. Try private training organizations. But if you think for even a blink that some hotshot School of Business MBA will send you skyrocketing to business success in today’s economy, perhaps you should think again.

  • It’s not worth your money.
  • It’s not worth your time.
  • It’s not worth hearing what textbook academia types who’ve coasted through 16 or 18 years of classroom work think about what it’s going to take to do real work in the real world that they’ve never done — that you’re going to have to do once you get out.

     If you really want to learn business, get a job. Use the job to train yourself. Back up what you learn with some solid community college classes run by people who are in business and have learned in business how to be successful in business by doing it, not by theorizing what might be possible.

     There is no better way to learn the realities of business than to work in a small business and pay close attention to what’s going on, and take courses run by entrepreneurs, not PhDs. Business success is measured by your attitude and by how effectively you apply yourself and what you know, not by where you went to school or what PhD taught you what rules. 

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

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Feb 14 2010

Love is a many splendored thing…?

If your Valentine list

                                                         

doesn’t include your

                                       

business, get some

                                                 

marriage counseling, 

                                  

or get out!

                                                                                         

     Why? Because –first of all– if you own or run a business, you’re married to it. Second– nobody else can love your business for you. And if you’re not head-over-heels with it, your options are slim. You stand to bring it and/or yourself and/or your family tumbling into the kind of abyss that one might expect only to see in a Harry Potter movie. So get up or get out before you get whacked!

     Results of a new 2010 survey by the highly esteemed and credible The Conference Board, as reported in the Corporate Communicator (subscribe free to this great newsletter at www.bonmotcomms.com) show that only 45% of Americans are satisfied with their work…the lowest figure in 22 years!

     In other words, small business owners and managers are now facing big business problems. If The Conference Board findings are correct, and there’s never been any reason I know of to doubt their studies, those of you with 100 employees, have 55 unhappy employees; if you have 20 employees, 11 are unhappy! That’s an awful lot of discontent under one roof (especially if you don’t love your business)! 

     Whether little thumpity-thump hearts fly into the air when you think about your business or not, this 45% figure still spells disaster. It still means the odds are that a majority of people in your company are dragging their butts around, collecting paychecks and benefits from you for doing only the amount of work that’s necessary in order to collect paychecks and benefits from you.

     “Yeah,” says you, “but I can’t pay out any more than I am right now!”

     Ah, but –believe it or not, and EVEN in this economy– money is not always what turns frowns to smiles and negative attitudes to positive ones. Of course paychecks and benefits are important, and even more so where cutbacks have been necessary. But here are some proven solutions you can try, or use to prompt your own versions:

  • Do everything you can to help employees be more a part of decision making (particularly as it impacts how they interpret their individual job responsibilities) 
  • Empower employees to exchange more job-productive ideas with one another
  • Promote greater pride in employee workmanship
  • Publicly acknowledge all over-the-top efforts (regardless of whether they succeed or fail) with small frequent rewards

     Selecting something to target from the above list should get you off on a better foothold if your business marriage has been faltering and all you’ve been seeing is stars and corkscrews spinning away from the tops of disgruntled heads.

     And if you still truly love your business and can’t stand the thought of divorce or separation, try cherry-picking off the above list anyway. It can help enhance your Valentine’s Day message to your business and will get you a whole lot further than expensive roses or candy. <3 <3 <3 <3 (uh, right: sideways hearts that the blog won’t let me close the spaces on! Cheers!)    

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

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Feb 13 2010

CALLING ALL LEADERS…

S T O P

                    

managing problems

                                               

and S T A R T

                       

ending them!

 

                                                       

     We are unfortunately taught from pre-K through graduate school, and brain-deadened all along the way by government, unions, and giant corporations (plus well-intentioned family, friends and associates), to wring out our dripping old problem washcloths and use them again.

     Some kind of recycling “green” thinking stewardship-leadership idea?

     Well, far be it from me to not be fully supportive of environmental and ecological interests, but “No Thanks!” when it comes to recycling problems. To manage a problem is to recycle the problem until it comes back again and bites you in the butt! Small businesses don’t have the financial staying power to withstand multiple butt-bites.

     This leaves small business leaders to end the dripping-old-problem washcloth cycle before it begins by blowing the thing up, instead of letting it collect bacteria before its next use. How? STOP doing everything we’ve been taught since childhood: STOP STUDYING THINGS SO MUCH!

     “OMG, that’s sacrilegious! We have to be analytical — especially men — that’s our job!” Right. Because every blue-blooded American is crazed about getting and regurgitating the “in-depth analysis” offered by competitive sporting events commentators, by political and news pundits, by medical and diagnostic healthcare professionals … and by the vast majority of teachers in the vast majority of classrooms. 

     But this is about your small business and my small business, not the AFL-CIO,  AARP, Chevrolet, Bank of America, VERIZON, GOOGLE, main-stream media or the American Federation of Teachers. This is not about the futility of trying to end the vicious cycle of problems of the deep-pocketed. This is about learning what no one (except perhaps for some wise old grandparents!) has ever taught us: HOW TO THINK!

     Leadership means many different things to many people and organizations and governments, but to small business owners, operators, managers, and entrepreneurs, it can only mean one thing: HOW TO THINK!

     Even college which is supposed to teach us how to think, teaches us instead simply more of how to analyze. Analysis skills will not ingratiate a customer, pay a bill, respond to an immediate market opportunity or patch up piece of bad press.

     Long-term strategic planning is the lifeblood of big business and often accounts for giant corporate leaders’ collective inability to see their hands in front of their faces. Action plans are the regimen of small business; they are about what’s happening now and what can be done now to start ending problems now.

     Successful small businesspeople don’t waste time re-assessing, re-evaluating, re-comparing, re-contrasting, re-thinking, revising, re-visiting, re-structuring, or dwelling on re-reads of studies, surveys, and reports.

     Successful small businesspeople try solutions, and when the solutions don’t work, they try other solutions; they don’t waste valuable time, money, and effort running around in circles trying to manage the fire and put the same flame out over and over again. They get rid of the fire.

What can you do today to start ending

            the problems you’ve been managing?          

                                                       

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

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Feb 11 2010

Salespreneurship©

You have all the

                                  

ingredients, but 

                                                           

it depends on how 

                                          

you bake the cake!

                                                                                          
[…and you KNOW what happens if you put the egg in at the wrong time!]       
                                                                                      

      Okay, so you came here expecting maybe a magic sales solution to make up for not getting a government bailout? Well, maybe you guessed right. Maybe this is the blog post that will change your life…the one that will make a difference in your future by holding your head still for three minutes and getting you to focus on the present.

     First, recognize that if you’re a salesperson, you are an entrepreneur. If you’re an entrepreneur, you’re a salesperson. The two functions and categories are not mutually exclusive. Consequently, Voila!

Salespreneurship is You!

     What does all this mean?

A) You cannot abandon the management and administrative tasks of running your sales rep business. Why? Because customer lead generation, product and service knowledge, customer communication and presentation skills (especially active listening) , closing skills, and building a strong enough relationship to generate repeat sales will all mean nothing.

Without accurate, attentive data entry and paperwork follow-through with every encounter, you are investing in disaster!

B) Likewise, you cannot dismiss the critical responsibilities of salesmanship and selling just because you’re a free-spirit entrepreneur flying from project to project. Why? Because without sales and a properly-performed sales function, there is no business ship to captain.

     So your job #1 mission is to accept that sales and entrepreneurship are joined at the hip. Your job #2 mission calls for acknowledgement of goals (like knowing where the finish line is in a race) and then abandonment of that acknowledgement! 

“If you dwell on the finish line while you’re running the race,

you’ll trip yourself up and fall on your face!”

–HAL ALPIAR

     True success in selling and in entrepreneuring comes with being able to focus on the here-and-now present moment every passing moment of every passing day as much as possible. You’ll never do it 100%. But the farther you can push the envelope and be consistently conscious of what’s right in front of your face, the happier, healthier and more productive you’ll be…the more rewarding will be your success.

     How to do this? The #1 Solution : Go to http://bit.ly/cMoqHf and practice the 60-second exercise offered there as often as you can. The #2 Solution: When you feel yourself drifting off into events and situations and conversations older than one minute ago OR imagining something that’s more than one minute into the future (the approach to the finish line), recognize you are headed into nonproductive fantasyland, and return to Solution #1.

     Salespreneurship. Bah humbug? Sure it’s harder work than being a halfwit entrepreneur or a slipshod salesman, but remember this mindset adjustment is all a matter of choice. It’s your behavior and it’s your choice. History proves that choosing a here-and-now orientation is always a healthier, happier, more prosperous place to be.

Comment below or reply direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day!  Blog FREE via list-protected RSS feed OR $1 mo Amazon Kindle. Great VALENTINE for GRANDPARENTS: http://bit.ly/3nDlGF

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Feb 10 2010

How’s Your Employee Body Language?

Are You

                            

Communicating

                                        

Your Brains Out?

Before you throw in the frustration towel over the failure of those who work with you to follow the enlightened path of leadership you carve out, get in front of a mirror; take off your hat and toupee; and examine your brain(s).

If you’re thinking the people around you are getting dumber than horseshoes, see if maybe — just by chance — there are any big bumps on your brain that seem to be causing you to shut down the power valve on your communicating channels.

The first symptom is evident by measuring the expressions of those who work with you. If they’re yawning and listening to their watches or sextexting while you’re talking, you’re probably not giving them enough information. If they’re squinting and frowning and writing too frantically to even look up while you’re talking, you’re probably giving them too much information.

How will you know when you’re communicating just the right amount of information? People will look and act attentive. They’ll ask relevant questions. They’ll ask for examples to clarify their interpretations of your comments. They’ll ask for diagrams, resources, directions. You will see active nods of agreement and reasonably-paced note taking.

Alert, receptive people who are getting your message will sit or stand leaning slightly forward without (defensive) folded arms or legs or ankles or hands. Watch out for the guy who sprawls way back in his chair with (superiority) clasped hands behind his head! And beware the individual whose clasped hands form a forefinger “steeple” especially with forefinger-tips to her lips (which means she thinks she knows more than you about the subject, and is saving up her attack for the right, most devastating, moment)!

Those three posture-people are holding back what they really think, believe, or want to say. Don’t let them disrupt your flow or presentation. Call on them as soon as you see these body language clues. Ask for their thoughts right away. Encourage them to offer their opinions.

Then it’s your turn to listen carefully, make notes, and ask questions about their comments . Today’s leaders are those who rally teamwork by setting examples with their leadership. Active listening, observation skills, and feedback are all enormously important factors in leadership level communications.

Setting examples with your leadership requires you to communicate just the right amount of information to get things done. That means (besides listening, observation, and feedback) to process carefully what you see and hear, and to put your hat and toupee back on before you leave your mirror.

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Hal@Businessworks.US or 302.933.0911

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Feb 09 2010

Ever been snowed in and powered out?

“Awk! My blog

                       

is flogged!”

                                                               

     Some of you who know me well know I maintain a fairly relentless (accusations of compulsion are sometimes hinted) fast-lane pace for a 200 year-old entrepreneur and business coach. But the last few days, fallout from Mr. Gore’s global warming warning took the starch out of me. Blessed as we were at our home and office, with 30 inches of snow (8-10 more en route) — more than we’d seen since NW Maine — Kathy and I were stoically committed to tough it out with boots and shovels at the ready.

     But then, like Hannah with Montana and bacon with eggs, along came the snowstorm’s accompaniment: 4.5 days of no electricity at 40 degrees inside! And a State state-of-emergency of course (declared by a irrevocably Europe-bound governor!). Foreign leaders no doubt outweighed the fate of the State … and my blog, which by now, was flogged!

     Part of me was in something of a panic mode because I had no contingency plan about how to continue conducting business in a blizzard. [Who woulda thunk an area with no more than a rare broom-sweep worth of snow over most of the past 30 years could be this, now?] I’m also reminded of riding out a hurricane and power outage when I was a dumb young professor living aboard my boat in a stormy marina.

     None of this may seem to have much business application, but — actually — contingency and succession-planning come to mind. Most entrepreneurs, I believe it’s fair to say, never consider worst-case scenarios and alternative plans if the central thrust of their venture fails to ignite. 

     And fewer still, I think, ever consider what will happen to their ventures if anything happens to them. [This thought admittedly rose to the surface after my third round of driveway shoveling in three days.]

     Odds are that not a majority of entrepreneurs will have been successful Girl or Boy Scouts, and so may lack some of that “Be Prepared” discipline. Plus, who likes to entertain his or her inevitable demise or consider being sidelined by accidental injury? The point is that it is as wise a set of considerations as drawing up a will, or planning for retirement or marriage or children, or purchasing insurance policies.

     The positives of entrepreneurship are that most small and new business ventures are undertaken by young, energetic types. The negatives of contingency and succession planning are that most young energetic types are too young and energetic to consider their own mortality, OR that any business problem that arises could possibly be beyond their capacity to control.

     Accept this as myth, and think about it. It doesn’t take much more to come up with an effective take-over and emergency action plan to make sure your business, your family, and your employees and customers are cared for. 

     So back to being snowed in and powered out: I am looking forward to getting back into the swing of business and life with a renewed sense of appreciation for all that I have and for what it must be like to not have those things. Do I sound mushy grateful? Maybe it’s because I am.

Comment below Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone!  

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Feb 04 2010

Every Sales Pro is a Small Business Owner

Whether you sell

                               

for yourself or

                                     

someone else, you

                                     

sell for your SELF!

                                                                                        

    Top (big) business world muckity-mucks often disregard and underestimate the value of their salespeople. Small business world owners typically think they can handle sales themselves. Both are wrong and neither understand that selling is its own business!  

     If you sell for a living, and haven’t considered yourself a small business owner, you are just as mistaken.

     Regardless of what others may think, when you get up in the morning and head off to your pipeline appointments, you are viewed and thought of by customers and prospects as the flesh and blood representation of the business you represent. You ARE the company in their eyes. And that applies equally to selling a one-man-band or the services of a mega-multi-national corporation.

     It’s easy to lose track of your SELF in the process of representing others, and you must fight this “mind-drift” if you are to survive and thrive in today’s marketplace. Begin to do that by pinching yourself before every encounter, by taking a deep breath http://bit.ly/cMoqHf and by reminding yourself that you are in business for your SELF.

     Of course if you’re a true professional, or aspire to be, you already know you can only sell your SELF by listening hard, by putting your SELF in the prospect’s shoes, by focusing on benefits, and by being 100% honest 100% of the time — “To your own SELF be true” if you’re a slogan/ motto heeder.

     You need to keep records. Do the paperwork and data entry with vigor because every piece of paper or computer entry related to every sales call is a piece of bridge that will bring the business you run for your SELF a little closer to the financial success and goal achievement waiting for you across the river.

     You need to constantly innovate. Rebuild, revise, redirect, re-examine, re-explore, re-visit, re-think. Start with the attitude that everything you do every day can be done better, more efficiently, more effectively, more productively. CHUNK IT UP! Don’t overwhelm your SELF with too much at once. Start by establishing priorities of what can be the most immediately beneficial, second most, etc.

     You need to constantly add value to the products and services you represent. Think about this. It doesn’t mean you have to go begging administrative types or trying to re-invent your wares. And it doesn’t have to be expensive.

     Good small business owners are also good at managing their finances, especially cashflow. I know one industrial sales rep who passes out free online flower arrangement and iTune credits to customers for their families. Another makes charitable donations in the customer’s name.

     And you need to promote your small business. Really top sales pros I know have their own websites and/or blogs, and participate heavily in social networking. None of that has to be expensive either. But, you know what? It pays. It pays back many times over to do it, to keep it active, to include it on your business card, and to include it in your spiel. An educational site related to what you’re doing becomes a value-added situation in and of itself.

Whatever you sell, make it a daily habit

to inventory and adjust your SELF

because YOU are your own small business!  

                                                               

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