Grab Your Hat

and Get Your Coat

  . . . Then Take

These 5 Steps!

     Think you’ve heard it all? You have. You’ve read the management books, trade magazines and professional journals. You’ve watched every TV special that’s related to your business. You’ve sat through endless repetitive lectures, webinars, seminars, workshops, blogcasts and stage presentations by big-name motivational speakers.

     You’ve checked hundreds of related websites and thousands of related online stories and emails. You’ve even listened to and interpreted the deep-down meanings of favorite songs and the advice of favorite uncles.

     You’ve listened to the warnings, scoldings, and tidbits of genius dished out over your lifetime by your mother, your father, your teachers, business and marriage partners, and even — in your weaker moments — politicians.

     You’ve heard it all!

     Now it’s time to do something productive with what you know, to put all that input to work. Make it make money for yourself and your family, steer it in the direction of building/strengthening  the reputation you want for yourself and your business, enlist your knowledge in directions that will help others to improve their self-worth. How?

1. By recognizing first and foremost that what you do or don’t do with what you know is your choice.
2. By priming your pump.  Take some deep breaths; get regular 3- times-a- week exercise; sleep and eat better. The more the merrier, but any and/or all of this will make you feel better and perform better.
3. By sorting out your ideas and the information that works best for you in your situation right now. [These are different for everyone] Prioritize them, then start on making Number One happen and keep at it to the exclusion of all the others; then, move on to Number Two, etc.. The most important first step is to take the first step. Some action is always better than no action.
4. By remembering Winston Churchill’s famous battle cry: “Never give up. Never, ever give up!” Be tenacious. Be persistent. Be persevering. Stick-to-it-tive-ness sells! And when you do what you do with grace and respect and confidence, you will engage others, not chase them away.
5. By recognizing that EVERY customer and prospect has an ego that’s as least as big as yours, but has not perhaps promoted it in the same ways. Back off your own self-indulgence and become a fan of the person/company/organization you seek to sell.

     Bottomline: You HAVE heard it all. You KNOW what to do and how to make it work for you. You know this in your heart and you know it better than anyone else could possibly know. You’ve just spent too much time questioning and delaying and doubting yourself. If the risks involved are reasonable ones, put your peddle to the metal. There’s no such thing as a second first chance.

Click Here to work with Hal!                                        

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

When you add

a splash of red

to a sea of blue,

people stop

noticing the blue…

     My wife Kathy (God Bless Her!) has been my business partner for 23 years. It takes an extraordinarily special relationship to survive and thrive in the same workspace AND the same homespace. 

     Oh, but don’t thinkI have a limited perspective on this. I’ve worked with every kind of FAMILY business imaginable … from restaurants, HVAC, farms, clothing, sewage, chiropractic services, heart surgery, landscaping, mattresses, trucking, dentistry, lumber, accounting, candy and travel, to manufacturing of computer and rocket-ship parts that fit under your fingernail. And that’s just my tip- of-the-iceberg list.

     Yeah, you might say, but just doing their brochures and websites doesn’t put you in the thick of things. How do you know what it’s really like? As a management consultant, trainer, coach, and counselor, believe me I’ve seen it all. I’ve managed succession planning, rookie coaching, crisis intervention, family foundations, partnership formations, partnership separations, and one fist fight.  

     The biggest problem with family business is family. Family relation-ships are a hotbed of emotions. Consider the statistics that claim every one comes from a dysfunctional family, which means there are an awful lot of weirdos out there. When the dysfunctional types become part of the family business, people see the business as dysfunctional. When you add a splash of red to a sea of blue, people stop noticing the blue.

Only a handful of really smart family business leaders have the good sense to realize a proven professional can help grow the business AND save the family.”

     When high emotions reign in a family business, you can be sure the business will not be a recommended long-term investment. Business ventures can be immensely emotional and supercharged, but keeping control of all that energy requires great leadership finesse, objectivity, and balance.

     Imagine a ship in a stormy sea, with an angry, blood-vessel-on-the-cusp-of-bursting, near-incoherent, screaming captain at the controls. You’d want to be figuring out the quickest route to the lifeboats. Some family businesses keep these stormy sea antics below deck, but they still take their toll.

You’d want to be figuring out the

quickest route to the lifeboats.”

     Here’s the good news: None of it is necessary. Here’s the bad news: Only a handful of family business leaders have the good sense to realize a proven professional can help grow the business AND save the family. The basic principles of anger management, stress management, time management, communication skills (especially effective listening), goal-setting, and leadership transparency are the ingredients of family business transformation and success. Someone who knows how and when to use these tools can help you get the red splash out of your sea of blue, and steady the controls.  

     The more generations involved, the greater the need. The more family members involved, the greater the need. The solution direction is simple. It takes a commitment to want to succeed, a willingness to share “dirty laundry” with an “outsider” (and a sense of partnership and perseverance with that outsider) to combine forces to make a difference.

     Family business growth and development is directly tied to the 4 R’s: Receptivity, Responsiveness, Responsibility and Respect. If those are present, an experienced coach can help them all work for the good of the business, and the good of the family.  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

THANKS FOR

STOPPING BY!

I Hope you’ll take advantage of my blog post archives (scrolling or search window topics) while I take a blog-breather today and tomorrow.

I’ll be back Monday (4/5) with a special 2-part series for business owners and entrepreneurs on how to adjust your thinking Monday night to start making more money Tuesday morning.

Please join me. I look forward to seeing you then. Best as always – Hal

~~~~~~~~~ Visit Hal’s Recent Guest Blog Posts ~~~~~~~~~

“SHOW ME THE MONEY!” @ http://bit.ly/c7AdQB ; “Don’t Give Away The Store” @ http://bit.ly/b4HumK ; “What Sport Is Your Sales Pitch?” @ http://bit.ly/9cy9xX ; “Every Sales Pro A Small Business Owner” @ http://bit.ly/7K0s4a ; “The SALES Snow Job” @ http://bit.ly/bYHmXx ; “Got A Sick Website?” @ http://bit.ly/6iYe6g ;  “Leadership Puzzles” @ http://tinyurl.com/yfsczbk ; “What’s Your T-Shirt Say?” and “Are You Selling or Juggling Seagulls?”@ http://bit.ly/7K0s4a   

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

Yes, by popular request,

we’re back on “dreams”

(Part 2 of 2)

     Yesterday, we explored the subject of how our estimated 2 hours of nightly dreams can be productive sources of personal and business growth, and that the first step toward making that work is to keep a “Dream Journal.”

     If you’re back for more of that subject, I hope to not disappoint you. If you were seeking a different topic, come back tomorrow, thanks for visiting, and happy dreams tonight! Today, I’d like to share some insights I’ve learned about how to interpret what you dream. Not to worry: I promise to not shrink you out, and tomorrow, we’ll be headed back to reality.

     Anyway, this input offering isn’t going to turn you into some mystical guru or stage personality, and there’s not nearly enough substance to start calling yourself a therapist, but here’s a little more chatter on the subject, and a few basic applications that just might open a door or window, or might send you off to some Googleland searches.

     First, be aware that interpreting dreams is, I think, like mining for gold. Sometimes the payoff can be spectacular. And like the lottery people say, you can’t win if you don’t play. (I am not a lottery advocate; it’s just that sometimes we can get good ideas from bad sources.) But, odds are you’ll find a gold nugget or two that can prove helpful to you which — in the end (or beginning or middle?) can also prove helpful to your business.

     I had the good fortune years ago to participate in a small group study program with Clara Stewart Flagg, one of the world’s foremost educator-authorities on dream interpretation. She represented the following thoughts, which continue to be relevant and repeated, still, by experts today: 

     Look for the double-barreled meaning of dream words, she said. “Being in a bar” may translate to “What’s barring me?” or “walking around the block” may have some bearing on “what’s blocking me?” Dream numbers can have peculiar applications; “1924,” for example, may suggest adding the individual digits to get “16”; what happened at age 16?

     Likewise, predominent colors can suggest characteristics (e.g., brown:tight; yellow:cautious/withholding; gold:possessive; red:emotional; light blue:cool; dark blue:authority, etc. Cars, said Flagg, “are an ongoing self energy symbol . . . faulty parts are faulty self-parts.”

     She equated visions of eating red meat with “good energy,” fish with good sexual energy, vegetables-with-seeds as fertility-related. Water, Flagg claimed to be “mother-oriented.” Dreams of dead people should spur answers to the question: “Why are you here?” or “Tell me something of value here!”  Stairs interpret to stages/levels in life; a sign to look around and see what’s there, what’s left behind, what’s yet to go.

     “You don’t have to be stuck with the dream you wake up to; it can be improved . . . you are in charge. No part of a dream need be useless; make it useful; it’s your mind and you are always in control . . . Wear your dreams in good health!” 

     Oh, and don’t be afraid to look for the business apps in dreams. You do, after all, control both. If you choose to make dreams work for you and your business, they probably will. Like any other life and business development tool, it depends on what you make of it.

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

“Dreams which have

not been interpreted 

are like letters from

the Self which have

not been opened”

— TALMUD

Here’s the thing, the most successful business people in the world all share some common traits and all share one common status of being self-actualized. This means that they have each learned some in-depth things about themselves and have used that information to figure out what makes them tick.

Bill Gates, Thomas Edison, Steven Jobs, Mary Kay, Henry Ford, Dale Carnegie (Add your own), have all been students of themselves in the processes of designing and developing their businesses.

Do you know what makes you tick?

One way to get a better fix on the answer to this question is to write notes to yourself the minute you wake up in the morning about any dreams or parts of dreams you can remember . . . a “dream journal” if you will. By forcing yourself to take up this practice and jot something down every morning, a few things will happen:

1. Odds are good that after a few days, you will begin to remember more and be able to record more. In this case, more is better.
2. Repetitive patterns or scenes or thoughts or images may begin to emerge that will help you interpret more and learn more about your SELF which can boost your business big-time.
3. The more you remember and write down, the more likely you will be to feel less stressed, and to be more productive both on and off the job.

Is this information to share with your white-shirt-and-tie corporate brother-in-law? Probably not. I wouldn’t in fact recommend sharing the idea with anyone until you start to see some results for yourself. Why does the idea seem too off-the-wall bizarre? Because it’s not in any business textbook and most of those who benefit by the practice don’t discuss it for fear of . . . well, you understand.

A primitive Malaysian hunting and gathering tribe called the Senoi (Bing or Google them if you’re interested in more detail) have a generations old practice of waking each morning and talking about their dreams from the night before with others in their tribe. They reportedly go from one tribal member to another until they feel satisfied with the interpretation of their dreams.

Wackos, right? Wrong. The tribe is free of stress, free of disease and free of mental illness.

Imagine if you could be enjoying that luxury right now. Is it mumbo-jumbo or dark magic? Not likely. Since almost all research ends up demonstrating that disease of all kinds has a psychosomatic base that inevitably evolves from stress, it shouldn’t be surprising news.

When a group of people (regardless of how primitive) devotes part of every day focusing on, exploring, and identifying stress sources, that group is going to experience less stress. Less stress means less disease and less mental illness.

Keeping a daily “dream journal” is one way to help yourself (which means you will also be helping your business) beginning immediately. And it’s FREE! (Oh, right, a blank book and a pen!)

Comment below or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

When it all looks like

it’s crumbling down

 around you–get selfish!

     Selfish . . . as in Piggy? No . . . as in oriented toward your SELF!

     You can’t control government except at election time. You can’t control irate customers who give you fits trying to nickle and dime you at every turn. You can’t control what goes on behind your back unless you never turn your back. You can’t control a lot of people and situations in your business and personal life. But you CAN control YOU! 

     What you say and think and do is entirely your choice, and entirely under your control. (If you doubt this and are ready to shoot back examples to the contrary, examine your examples. Odds are 100 out of 100 that you made a conscious or unconscious choice to set yourself up to not have a choice, but -ALWAYS – there is or was a choice. Take advantage of how you can use that information now, today!) 

HOW you respond to someone or something that’s out of your control is within your control.

     So stop choosing to think that everyone else is pushing your button. No one can reach inside your brain and control how you think.

     The great motivational theory and studies psychologist Abraham Maslow focused his attention on the path and process of self-actualization. In addition to using their own intellects and talents, Maslow said that self-actualizing people take responsibility for others as well as themselves and (according to James and Jongeward in their classic book, Born To Win), “have a childlike capacity for awareness and pleasure.”

     The authors proceed to note that “these individuals customarily have some mission in life, some task to fulfill, some problem outside themselves which enlists much of their energies … they work within a framework of values that are broad and not petty, universal and not local, and in terms of a century rather than a moment … have a wonderful capacity to appreciate again and again, freshly and naively, the basic goods of life with awe, pleasure, wonder, and even ecstasy, however stale these experiences may have become to others.”

     If you’ve let outside influences under your skin, it may be time to appreciate more what you already have in life and to take stock in whether those around you are contributing to your growth and happiness, and to the growth and success of your business — or are they detracting from it?

     Exerting your own sense of self-actualization can influence others to change negative thoughts and behaviors and directions, but — more importantly — it will serve to boost your own rockets and reinforce that you’re not such a bad “gal” or “guy” after all.

     You have enormous powers to turn things around when you decide to consistently apply your strengths to what’s in your face or on your plate. Keep outside influences outside.

     Draw instead from your own inner strength and the inner strength of your business, and from those who live inside your inner circle. Making decisions and conducting yourself from inside yourself is a better, happier, healthier choice every time.  

# # #

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

For richer or poorer,

in sickness and

in health, it’s

YOUR business…NOT

the government’s!

     There may never have been a better time than now, for small business owners, operators and managers to rise up and defend the businesses they’re married to, to take hold of the entrepreneurial leadership that America’s government hasn’t even an inkling about how to make work.

     We’re promised leadership transparency and get instead closed doors.

     We’re assured of job creation incentives and get instead “much ado about nothing.” Mountains of utterly useless government paperwork clog our channels of communication and threaten our existences as free market competitive entities.

   Here’s the line in the sand:

The government wants to tax and spend and provide all the necessary infrastructure to gain total and complete control of our businesses and industries, our families and our personal lives. [This is not exaggerated. Look carefully at what’s been happening every day.]

American business owners want an end to taxation without representation. Small business owners want an end to spending money that doesn’t exist, no matter how great the cause. Business owners do not want the government running businesses; they want government to provide infrastructure tools for use by small businesses to create jobs and economic turnaround opportunities. They want to keep their inalienable rights to freedom and independence.

     America’s federal government has run amuck. It is using today’s lame excuse for a healthcare bill as a Trojan Horse to–once positioned inside the walls of democracy–unleash a flood of controls designed to pursue their mission to usher in socialism.

      Socialism does not work, and will not work. It has never worked.

     And until what I am firmly convinced is our nation’s corrupt union leadership (especially teacher and automaker unions) and until naive, ideological arts and tree-hugger communities are willing to put aside their new-found, Obama-led arrogance long enough to face reality, we as a nation are in deep trouble.

     So why address all this political mess in a blog for small business owners and entrepreneurial leaders?

     Because it is WE who are on the line here. It is WE who hold the opportunity to reverse the reckless spending and reckless mind-games being foisted upon us. It is WE who need to rise up and restore balance and strength to our crumbling economy. 

     No, these are not just words. These are actions that each of us needs to take and pledge to work for. Our government, as it has come to exist in this past year, no longer represents “WE the people.” 

     If any of us with small businesses spent money we didn’t have as mindlessly as the federal government has been doing and continues to do, we would be out of business . . . exactly where America  is headed.

     We are on a runaway train, being driven by a totally-inexperienced group of incompetent (seemingly “possessed” say some) politicians who are intent on taking us all directly over the socialism cliff into Marxism waiting eagerly below. And, God forbid that should ever take place.

     The only way to ensure the survival of democracy bolstered by its capitalistic roots that established the US as the world’s one-time strongest nation, and be able to be in the position to best help others, is to provide small businesses with real (not token) tools to lead us forward once again.

     This can only happen when each small business owner takes an active role this November in voting out those who think it’s more important to “taxdollar-bailout” corporate giants than to put meaningful job creation tax incentives in small business.

     Realize here that we have representatives who are more concerned with their empty, small-business-killing healthcare plan than with reducing unemployment rates enough to allow people to pay for the insurance coverage they’ll need to have, to avoid getting fined with amounts they have no ability to pay, because they’re unemployed. Oh, is that not logical or something? 

     We need Congressional Representatives and Senators who are not afraid to stand shoulder to shoulder with small business, who will foster the spirit of knowledgeable, experienced, and open leadership we so sorely lack.  

     We need small business leadership with the vision to restore the sovereignty and credibility of America that generations before us worked so diligently and hard to preserve.       

Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

YOU WILL NOT

GET PAID

for doing tasks

of avoidance,

nor will you get

the time back!

     The trouble is that ONLY you know what truly constitutes a task of avoidance, and ONLY you know when your time’s awastin’, which serves to underscore that being true to yourself is yet one more ONLY to think about– being true to yourself is the ONLY way to run a business and live life to the fullest.

     ONLY? Well, assuming you accept that there’s no suggestion intended here to be selfish in terms of dealing with others, and that one needs to be oriented toward strengthening oneself (i.e., one’s SELF), consider the alternatives for a minute and you’ll certainly agree.

     Even the world’s greatest givers — of love, of money, of opportunities, of freedom, of whatever counts — recognize and accept that they must somehow be able to give from a position of strength in order to be truly effective.

     If you are committed to a goal of giving money to the (fictitious) E-Charity Fund, and you donate at great personal sacrifice because table food is scarce and mortgage payments are behind, guess what? You’re not being blessedly generous; you’re being foolish.

     Once you’re able to catch up with your expenses and build a base of financial strength, you’ll be able to donate more, more often. Self-sacrifice is not a requirement for charitable giving. Sure, there are always those who will be in greater need than you, but if you fail to boost your own finances before giving money away, you may be setting yourself up to be joining the ranks those you seek to support. 

     Then what good will you be? 

     Do you need millions to justify donating thousands? No. But you need to not be teetering on the brink of bankruptcy or foreclosure before you saddle yourself with cash donations that could put you under. And that doesn’t mean that you are any less loving or caring or charitable a person.

     Back to rebates on wasted time: there are none.

     Granted that when the pressure’s on to get a report or presentation done, may not be the best time to go for a long walk or start plucking yellow leaves off of plants . . . or maybe it is! Creative-types often need to divert their physical selves to stimulate their conceptualization chambers in their brains. Walks and yellow leaves may be just the ticket!

     What’s the point? Like Smokey The Bear’s message that “ONLY YOU CAN PREVENT FOREST FIRES!” — ONLY you know yourself and your circumstances well enough to determine if you’re wasting time or not. And making that determination comes full circle back to the keynote message of the first paragraph above: To thine own self be true!  

     Oh, and by the way (i.e., btw), it’s a choice!  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

If you’ve even been

thinking about it,

STOP!   It’ll

kill your business! 

     “Fishing off company docks,” as Grandpa used to call it, is a choice. Don’t choose it!

     If you’re not in a home business and married to your partner, there is no excuse big enough to allow room for a sex relationship in your business no matter how discreet you think you can be, no matter how tempting a person or situation is, no matter what any one’s marital status is.

     It will come back to bite you in the butt and wreck your business. Guaranteed!

     No, I don’t pretend to be a preacher or a moralist. Nor am I a prude or an embittered, failed religious fanatic. I have been a personal and professional growth and development counselor to many top business executives and many physicians.

     I have seen and “heard confession” of at least a hundred instances of boss and associate or boss and employee sex relationships at work, and every single one of them ultimately destroyed the business or medical practice. No exceptions.

     No matter how worked up the thinking about it gets, sex on the desk is simply not worth it. The Clinton-Lewinsky scandal transformed societal acceptance levels, with of course the help of mainstream media which found it preferable to capitulate and sanction the offenses (rather than bite the Presidential hand that fed them . . . Hmmm, sound familiar?).

     Bill Clinton’s indiscretions don’t make the practice of sex in the office (ANY office) an “okay” thing.

     It’s unfortunate that Clinton’s gross violation of public trust and personal morals will be his only truly memorable contribution to go down in the Presidential legacy history books. The Brothers Kennedy and others, as past events come to light, were apparently no better behaved — just had the wherewithal to stall off public awareness for a few decades.

     The sexual pursuits of employee underlings follow the perceived power of leaders . . . and it’s easy for business leader (the more powerful, the easier) to take sexual advantage of an employee . . . even the owner of a small retail store is not exempt.

     The only thing that keeps business owners above the fray is the active recognition that all behavior is a choice, and that sex at work is a bad choice in every instance. Why? Because it stands to cost the business and the owner (as well as the magnetized employee!) deeply and irrevocably. 

     The risk of lifelong-haunting business failure far outweighs the moments of indiscretion. Entrepreneurs, we need to remember, take only reasonable risks. Leave the mixing of sexlife with worklife to Hollywood where morals don’t exist anyway, and where risk-taking is a fictional pursuit.

     Odds are you have spent enormous energy and untold amounts of time and money to anchor your business in reality. You deserve to keep it there.   

Comment below or Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

Hold your nose

and dunk under

 the wave . . . or 

 ride it to shore!

     Surfers (not the TV channel kind!) are actually smarter than they look. They know enough to take a deep breath and either dunk under a wave to get out of the way, or stand up and ride it onto the beach. When your business cash flow is outbound, it’s time to make that same decision.

     If you choose to dunk under — like leave town, change your name, and disappear into some cave or head for the islands (until your butt’s hauled back to jail) — go for it! But prepare (at least) for a stiff neck from looking back over your shoulder 16 hours a day … maybe work for a chiropractor?

     My guess is that when payables tip the receivables scale into the stratosphere, most of us will opt for survival instead of surrender. Certa Bonum Certamen say the Latins (“Fight The Good Fight”) and giving our businesses CPR is certainly preferable to filing Chapter 11. Rule of thumb: One first aider beats a full house of lawyers.

     Okay, so where to start? Make the unpleasant calls to creditors; beg for mercy; give them (and stick to) payback plans. Stay in communication with them no matter how awkward, uncomfortable or embarrassing it feels. DO NOT borrow money to pay back loans; it will catch up with you.

     Consider reputable debt consolidation services. Fill in staff-cutback areas with interns. It’s true a recent President kind of ruined that idea, but truth is that if you’re willing to provide the proper guidance and leadership, you can literally build an empire on the enthusiasm and energy of young interns.

     The best source of interns (and usually a structured program that keeps students focused and offers employers recourse) will come from your nearest community college, though some major universities have established highly successful internship (often called “cooperative education”) programs.

     Interns will occasionally work for free, sometimes for commission or bonus arrangements, and often for minimum wage or less. They require ongoing supervision. You may have to fill out evaluation forms and meet with a faculty or administrative advisor once a semester. That’s it. If this is something you want to make work, make it work.

     If you’re a one-man-band, ask family members for hours in exchange for breakfasts or dinners out, or periodic sports or concert tickets … i-tune cards? Be creative.

     One boss I know who’s struggling to get his business back on its feet reports getting productive work hours from his cousin’s teenage son in exchange for covering periodontal work (teeth braces) not covered by insurance. He gets six months of work from another relative in exchange for new tires on two family cars.

     Be creative. Make it work. Ride it to shore!

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF