YOU’RE 60-70 YEARS OLD?

There goes your past. Here comes your future. But
it’s only this very minute —this very split second
as you read this sentence— that counts!

Popular observations about your age:

YOU’RE 60-70 YEARS OLD
Ah, now you’re cookin’, Baby! True smartness sets in and you learn to appreciate the idea that life is too short to be hanging around with time-wasting junk. That includes other people who are hell-bent on draining your brain and emotional storage bank with their tales of physical ailments, surgical procedures, and drug regimens.

Business life begins at 60! Go get busy! Invent something! Write a book! Play senior softball! Coach something. Find a local youth organization you can work with. And there’s nothing like moving to or visiting a college town to keep you feeling young! Pull up stakes and git outta Dodge! If you’re married, do another honeymoon. If you’re single, and still searching for love in all the wrong places (like bars!), gussy yourself up and check out stuff like www.NeedTaGetMeARedHotSeniorLover.com (Just kidding. Sorry, it’s not a real site!)

One good thing that’s predictable once you hit into the 60-70 age group: You say “screw it!” more.

Oh, and—after trying endless formulas, products, and treatments to no avail—you let your hair and wrinkles grow wherever the hell they want to. You look lovingly at grandchildren, but have a keenly developed zero-tolerance for temper tantrums and the soiled diapers that you once handled with aplomb, finesse, dedication and necessity.

Reluctantly, you look for the bright side of facing the eventual need to downsize your living quarters and aspirations. Your kids talk with you like they think you’re seven years old. You are either attending church services more or less. You are paying too much attention to politics, the news, and nail fungus!

Here’s the whole enchilada: Be thankful to be who you are and to be headed forward on your path. You’ve made it this far and you ain’t gonna quit nohow!

REALITY IN LIFE AND BUSINESS:
Now is the only time!
How thankful are you to be who you are,
headed where you’re headed?

WATCH THIS BLOG NEXT WEDNESDAY

FOR HAL’s 70+ AGE COMMENTARY

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Hal@BusinessWorks.US  or 931.854.0474 or comment below

OPEN MINDS OPEN DOORS

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT Day for someone!

YOU’RE 50-60 YEARS OLD?

There goes your past. Here comes your future. But
it’s only this very minute —this very split second
as you read this sentence— that counts!

Popular observations about your age:

YOU’RE 50-60 YEARS OLD

Congratulations! You’ve finally learned some stuff. You know better, for example, than to think you’re so omnipotently brilliant and untouchable—not weak by any means (you did after all get this far!)—you’ve simply become more realistic.

Realistic is good. More realistic is even better. At 50-60, you start going to church more than just weddings, funerals, Christmas and Passover, and you’ve given up worrying about your hair.

Your business enterprise is shaky but working (after learning from a handful of failures) as usual — and you live for your annual vacation, your spouse, and your offspring. Your new puppy just chewed up your tax returns, but that truck you always wanted is now in your driveway . . . and who knows? Ray Kroc was 57 years-old when he launched McDonald’s! Makes you think of trading in those daily nuts and healthy fruit for a drippy fat burger and those fries (Ah yes, the fries!) . . . am I right?

Yup! And, at long last, you’ve come to the point of accepting the reality that you may actually be a bit on the stupid side when it comes to home and car repairs, budgeting and bank account management, or selling yourself to get customers. You’ve no doubt figured out how to apply all the gems you learned in your school studies of Tree-Hugging, Trigonometry, and Global Warming to market your line of new improved toilet plungers.

Oh, and this is not even to mention your half-century (whoops! Sorry to mention that) of accumulated street-smarts that have prompted you to realize that you can be easily clobbered by a 20-something who cuts you off in traffic and that your best defense is to keep your middle finger in your pocket. Your love affair dreams have narrowed to a handful of gorgeous TV superstars and a neighbor with 9 children and 17 grandchildren swarming over the house, porch, yard and driveway 24/7. Oh, well . . .

REALITY IN LIFE AND BUSINESS:
Now is the only time!
How thankful are you to be who you are,
headed where you’re headed?

WATCH THIS BLOG NEXT WEEK FOR MORE
  AGE COMMENTARY~~~~ NEXT WEEK: 60-70
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Hal@BusinessWorks.US or 931.854.0474 or comment below

OPEN MINDS OPEN DOORS

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT Day for someone!

YOU’RE 40-50 YEARS OLD?

There goes your past. Here comes your future. But
it’s only this minute—this very split second as you
read this sentence—that counts!

Popular observations about your age:

YOU’RE 40-50 YEARS’ OLD

Now you’re getting serious about life. You cut your hair and consider the economies of a wig vs. hair transplants vs. shaving your head. You buy your first wrinkle cream and think about Botox. It doesn’t take more than a backache or two to realize you’re no longer the superwoman / superman you thought you were, but you will no doubt continue trying to prove otherwise—switching perhaps to “softer athletics” like pinball, slot machine pulls, darts, bathtub backstroke, and computer solitaire.

You’re still haunted by being covered with lettuce, smothered in mayonnaise and stuck like a pickle in the middle of the parents/kids sandwich . . . trying to break through the crust and please the whole world as you get chewed first on one side and then on the other. You probably thought you were over the hill when you were thirty, but now, well, “It’s the real thing!” . . . You worry more.

When you lose a close friend or family member, it gives you cause to pause. You rethink your job, church, life, love, yourself as well as where the hell you’re going, and how long it’s taking to get there. Retirement planning? Nah! That’s a long way off.

Earning a decent living has turned out to be harder than you ever imagined. Maybe you should do that year-with-a-yogi-mountaintop-meditation deal? Marriage or roommate relations get rocky. Your own or parent health issues command the stage center spotlight.  Healthcare insurance options suck! You sleep less. You start eating more yogurt and granola, but struggle with the booze, coffee, anything chocolate, bread and butter. Sometimes you feel like you’re playing football on a chess board. Try answering this: “What Sport Is Your Business?”

Having your own small business is looking more attractive. You decide to test the waters with a weekend garage-based product business or bedroom-based consulting service. The startup costs are staggering. You consider seeking investors or a rich partner. Somewhere you learn that when two partners agree on everything, one is not needed. Two investors you speak with want 65% of your business. No way! Way! No way! Way! No way! You go it alone and sweat it out. Welcome to entrepreneurship! Are you spontaneous enough?

REALITY IN LIFE AND BUSINESS:
Now is the only time!
How thankful are you to be who you are,
headed where you’re headed?

WATCH THIS BLOG  FOR THE NEXT 3 WEEKS
FOR YOUR AGE COMMENTARY~~~ NEXT WEEK: 50-60
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Hal@BusinessWorks.US   or 931.854.0474 or comment below

OPEN MINDS OPEN DOORS

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT Day for someone!

STOP THE NEWS!

                                    
I want to get off!

You deserve a break today, and not because

of some hamburger company! You just do.

CONSIDER:

If it isn’t bad enough dealing with your boss, your in-laws, your whining friend, your outta-control kids (or dog!), your popped button, indigestion, and scraping what you stepped in today—off your shoes, in front of smirking passerby, with your (never-used-anymore-for-writing anyway) ballpoint pen . . . If all that’s not bad enough, you got news media!

So now all you masochists seeking pleasure from having your butts dragged through global gutters, can add yet another layer of daily upsets and aggravations to your personal shoulders —the whole damn rest of the world! Go ahead: BE ATLAS! See if anybody cares.

You think it doesn’t matter how much news you see or hear every day? (That was a short question.) Now you no doubt think I’m going to beat up on your psyche for all the reasons you fidget at work and don’t sleep at night. But, no. There’s just another question coming.

This one’s a long, take-a-breath-in-the-middle question: Does a minute (a second even) ever pass without seeing or hearing some modelesque-looking or vocabularied-up (no ers, ahs, ums, or duhs) nudnick with an earpiece who’s being told what to say, how fast to say it and where to stand . . . you know, someone who’s somberly rattling out (or yelling, as in the case of higher-paid, more famous nudnicks) every minutia of detail about world and neighborhood threats to life, limb, liberty, and the pursuit of happiness? Whew! That was long, wasn’t it?

You better believe this: If it’s not terrorism glaring through ski-masks, or paying the price for cavalier attitudes about the seriousness of Ebola, or the ineptness of the VA , the CDC, the WH and Congress, or war zone updates on bombings and surprise WMD cache findings, it’s body counts, student demonstrations, racially-charged bullet exchanges, the stock market, Shark Tank, some athlete run-a muck, or insufferable Hollywood-type feigning make-believe insults.

If it’s not any of those things, it’s fictitious global-warming and severe weather (the great standby for upsetting news), the neighbor’s trash blowing across your yard, or your empty wallet, refrigerator, or gas tank.

Don’t let it be your empty HEAD!

Feel like you’re juggling seagulls?

Want to lighten yourself up?

Do the following for one week

(if you dare!)

I absolutely guarantee it will change your life for the better. But you have to be willing to take the risk. What’s to lose, stress?

1. JUST BREATHE— Take some nice deep ones—as often as you can remember to each day.

2. TURN OFF THE WACKO (TV, RADIO, AND ONLINE) NEWS REPORTS – If something major happens that will engulf your life, you’ll know it; someone will come running to pound on your door and give you the scoop!

3. THROW AWAY ALL THOSE NUT-CASE NEWSPAPERS AND MAGAZINES YOU READ— Toss ‘em under the bus! Better yet, let them pile up somewhere (not at your door!) for the week and when you get back to them, you’ll be startled to see that nothing has changed . . . just names, places, amounts, severity, intentions.

4. TURN OFF YOUR TEXT AND EMAIL BOMBARDMENT— “Smokeless tobacco,” “Death-by-milk class action lawsuits,” and “37 ways to paint your garage floor” will all still be clogging up your in-boxes a week from now anyway. Besides it’s rejuvenating to delete hundreds at a time!

5. TAKE A HOT SHOWER. SIT. TALK TO YOURSELF. READ A BOOK— Comedy or love stories beat news-related drama.

6. PICK OR BUY YOURSELF FLOWERS. PAY MORE ATTENTION TO NATURE.

7. TAKE MORE WALKS. SMILE MORE. CURSE LESS. SPEND MORE “FAMILY TIME.”

8. BE THANKFUL FOR WHAT YOU HAVE. AND MAYBE EVEN TRY CHURCH AGAIN.

And no, it’s not irresponsible,

or global withdrawal, or pretending all’s well.

It’s a break. You need one. It’s a choice.

Do something about it.

You won’t believe the difference in just one week!

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 Hal@BusinessWorks.US or 931.854.0474 or comment below

Birthing Healthcare Business

Until you’ve worked on the front lines of a medical or therapeutic group practice, a private healthcare facility, or on a pharmaceutical or medical device core management team, you’re not likely to ever appreciate that healthcare entrepreneurship is a radically different beast.

Non-healthcare business entrepreneurs—minus the excessive regulatory compliance baggage—can afford to be more freewheeling than their healthcare provider-based counterparts.

Healthcare entrepreneurial ventures can carry astronomical price-tags for R&D. The accompanying array of complicated startup legalities, convoluted tax restrictions, partner negotiations, branding and marketing (Healthcare is NOT about smiling doctor billboards!), recruiting and interviewing, position statements, community relations, and building a referral base is enough to confound many dedicated providers who lack even basic business training or experience.

So what? Who cares? You might ask.

This is not to trivialize the amount of hard work and suffering that accompanies the launch of non-healthcare entrepreneurial enterprises—particularly those ventures giving birth to non-healthcare-related hi-tech products and services. It is simply that healthcare has it harder!

Initial non-healthcare-related business investments are often from friends and family who are happy to just get their initial money back.

But healthcare investors are often professional investor outsiders with no knowledge of your business, who want unrealistic return on investment, who are not interested in your sweat equity, and who want to own controlling interest in exchange for the funding they provide.

These wealthy individuals often seek to be “part of the action” and are willing to pay for it, but who will not let business founders off the hook if things fail — and, curiously, many who fit this description seem always to appear at the moment when you most need it.

The #1 underlying message here is DON’T NEED IT! When you most need money, you can be sure you’ll be communicating it without even a word, and that’s like blowing a game-starting whistle to send in the circling sharks. You think TVs “Shark Tank” name has no basis?

Underlying message #2 is STAY FOCUSED ON MAKING YOUR CORE BUSINESS WORK INSTEAD OF LOOKING FOR A QUICK FIX BY EXPANDING OR EXTENDING IT TOO PREMATURELY . . . TRUST YOURSELF AND BE REALISTIC.

So, if you have a choice between starting up a decorator windshield wiper blades company and establishing a business that aims to produce anti-bacterial clamps for micro-surgical openings, or starting up an orthopedic group practice, avoid healthcare pros money woes and go for the wiper blades! (But don’t think a year of that qualifies you to be in the windshield business, the windshield washer fluid business, and the rearview mirror business—or to think a 500-unit order means you need to break ground for a monster manufacturing plant!)

Just in case that thought crosses your mind, go back to the #2 message above, and if you do it right, you’ll be accommodating the #1 message without even trying. Because? Because you won’t need money because you’ll be too busy building your business and blowing out the walls of your garage!

If you’re truly “locked in” to a healthcare business startup, step carefully, listen carefully, speak and write carefully, and don’t let any amount of cash infusion take control out of your hands unless you have something else ready to put your hands on, and can (and are willing to) walk away comfortably. And remember–above all else– that Healthcare Leadership can mean only one thing . . . and it’s not Obamacare or “Lean” Management!!

Greetings Business Owners,

Entrepreneurs and CEO’s!

Here’s “what’s in it” for YOU!

” What’s in it for you?”

First, if you’re not answering this question for every one of your customers and investors and supporters –every day, in everything you decide, do and say– you’re either not serious enough about your business interests to continue reading this (Thank you and goodbye!), or you’ve lost touch with reality (Hang in here for a few paragraphs and restore your awareness!). Hopefully, you practice rewarding those who keep you in business with more than they ever bargained for.

Reality Check: You only came here because you thought there was some benefit for you, right? There is. Read on.

Just in case you think I’m being too smartass, realize that none of us are open to new ways of thinking without being jostled. Some require more of a jolt than others depending on one’s state of mind at any given moment. A blog post doesn’t leave a lot of room for niceties when the subject matter revolves around boosting business results and the dynamics of attitude adjustment (and, no, I’m not talking about it being 5 o’clock somewhere!).

That leaves us with a choice between mollycoddling or being in your face. Pampering gets us nowhere. Spirited confrontation without physical or verbal abuse consequences, though, is not always bad. If we respect one another, we can disagree and still respect and learn from one another.

Okay, let’s get to the part about what you get for reading this far. Here–for you to chew on and digest– is some new revelation food for your business brain that I guarantee you will make a positive difference in moving you rapidly closer to your deepest personal goals in life . . . the tasks you want to achieve to make a difference on Earth:

1) There is no such thing as time management.

2) There is no such thing as stress management.

You can manage what you do, but if you’ve learned how to manage time, call me; we can make a fortune together! You can manage how you respond to stressful situations, but if you can manage stress sources, call me; again, we can make a fortune together. Oh, and on either of these pursuits, yes, you may need me. Yes, if you want to call me on that point (my number is below), I’ll be happy to explain.

Here’s the bottom line: You cannot manage time or stress, but you can manage how you choose to deal with time and stress restraints. When you choose to consciously control the ways you behave so that you respond to stress instead of react to it, you will be be happier and healthier and be far better at growing your business. You will be getting more done in less time.You will be choosing to make the most of the time you have left on Earth.

Personal productivity comes from being constantly aware that all behavior is a choice and that you can just as easily choose to make your self more in control of internal and external stressful sources an easy thing to do as you can choose (or continue to choose) to make it a hard thing to do. Be aware that consistently choosing these key ingredients of self-control and self-confidence cannot solve all problems because we are all sometime-victims of bad choices/decisions we intentionally or inadvertently chose in the past. When that happens, don’t compound your struggles by throwing CHOICE out the window. Buckle down instead and restart your meter!

SUCCESS is what’s in it for you, and you will get there by choosing to be in control of how you respond to stress and by choosing how you can best use the time you have available . . . remembering, of course, that SUCCESS is the journey not the destination, and that all of life is an interruption!

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I

  THE FIVE PROVEN STEPS TO

  ENTREPRENEURIAL SUCCESS

  THAT MAKE IT HARD TO FAIL

1.

BE passionate about your ideas and make them work with the help of others. This means, of course, being emotionally committed to what you’re doing 24/7. By doing that, odds are you’ll never have to solicit and recruit others to your crusade. They will see a place for themselves and gravitate there on their own.

When that happens, others’ commitments will be more solid and grounded than if you had gone out hunting for them and then had to talk them into joining forces. It’s a proven fact: When people make their own decisions about what they want to do, they are happier, more dedicated to achieving results, and they do a better job!

2.

Often ACT first and plan second. This does NOT mean rashly jumping from the frying pan into the fire. It instead suggests that over- indulgence in evaluating, assessing, diagnosing, and long-term planning (I call it “analysis paralysis”) wastes time, money, energy, and opportunities.

Entrepreneurial leaders take action, make adjustments, act again, make adjustments, and act again. Except for formal loan and investor-required formal business plans, they limit their planning to the short term — hour, day, week, month. And even those plans are temporary and flexible. Not unlike being too focused on one’s goals instead of the path that leads there, watching the finish line causes stumbling and falls.

3.

Always RESPOND instead of react. A key ingredient in the success of this pursuit is stress management. Bottom line: If you always respond instead of react, you can never over-react. If you never over-react, you will be faithfully followed. Built snugly into this thinking is this important awareness:

HOW you respond to someone who

(or something that) is out of control

. . . IS WITHIN YOUR CONTROL.

And we know this because? Because every behavior — yours, your employees’, your customers and prospects — is a CHOICE. It’s just as easy to choose to make a situation easy as it is to choose to make it hard. It may require some conscious stress management effort but, in the end, leadership is measured by ability to gain results through control and responsiveness!

4.

LEARN as much as you can about yourself –your SELF– may be the single most important determinant of entrepreneurial leadership because it is the foundation, the cornerstone, of each of the above criteria, and of any others you might add to the list. Without knowing what makes you tick, you cannot pretend to understand others enough to be a true leader. TALK TO YOUR SELF. Oh, and remember to listen!

5.

USE hands-on specifics. Keep a journal. Date every entry every day. Separate facing pages into “What Happened” on the left and “How I felt” on the right. This discipline helps sharpen your skills to separate fact and observation from opinion and feelings. Write, draw, diagram, paste photos, spit, whatever floats your boat. It’s YOUR journal.

Attend group and individual “personal and professional growth and development”-type discussion and counseling sessions. Take advantage of local adult education programs that focus on self-expression — from giving speeches and stand-up presentations to writing or painting or photography or music or handicraft courses. DISCOVER YOUR SELF!

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Healthcare Leadership Can Mean

Only One Thing… and it’s NOT

Obamacare or “Lean” Management

Thirty years of healthcare and medical practice-development have led me to conclude that some doctors, many therapists and most nurses get it! They understand that healthcare and healthcare leadership is personal, professional and passionate.

Sadly, a great many healthcare business executives and a good number of providers have sidetracked themselves into thinking that HEALTHCARE is all about slogans, smiling doctor billboards, malpractice insurance fees and reimbursement battles.

Reckless opinionated media “reporting” has drawn healthcare providers and business managers into a tangle of confusion. Talking heads thrive on using every opportunity to convolute issues, stir up doubt, be confrontational, and aggrandize politicians who support their network bosses and stockholders. It’s all a game, and we the people are losing.

Increasingly, government political (and more quietly, insurance company) empty suits are playing God. They are continually trying to convince the world that they are answering the call for qualified healthcare leadership. They, after all, proclaim to know more than we do about what diagnostic, treatment, and doctor choice decisions are best for each of us and our families.

They can live in Nevada and pretend to understand what healthcare is about in New Jersey or Tennessee or Maine. I don’t think so! They’re just protecting their own political profiles, pursuits and plans. And many top healthcare executives simply add fuel to the fire by talking and acting like healthcare is simply a maze of administrative or operational management techniques, methods, or styles that they alone have the answers to.

Well, guess what? Reality Check:

HEALTHCARE IS ABOUT PEOPLE!

You’re healthy, you want to stay healthy. You’re sick, you want to get healthy. That’s it! What part of “get and stay healthy” is so hard to understand?

What are all these other hocus-pocus theories, political scams, new tech apps, insurance deals, Congressional posturing, and media “findings” but diversionary tactics? Is it or is it not “dancing around the issues” in an attempt to look good, or to make money, or to win votes . . . instead of just sitting down and solving the damn problem?

Healthcare professionals justifiably rely heavily on emerging technology and associated improvements in methodologies like the “Lean” management fad. But (and this is a big but) . . . BUT these are only tools. In the wrong hands, even a hammer can miss driving nails.

The bottom line is that leadership in healthcare

means stepping up to more than a diagnostic or

treatment provider role. It means having an

Advocacy Attitude . . . being on the patient’s side!

Imagine if every encounter a patient or patient family had with a healthcare provider could be –as was recently noted here in exemplary fashion by Sloan Kettering Cancer Institute provider and provider support staffers– a remarkable, high-five, bend-over-backwards experience . . . professional providers and caregivers acting like advocates on behalf of each patient and family!

Imagine if every patient and patient family could be trained in advance of every provider diagnostic or treatment exam to better manage anxiety. My best guess is that 3-4 minutes of every doctor exam are consumed with getting the patient to relax. With a 12-minute per patient insurance company limit imposed on the doctor in order to be reimbursed, that leaves 8-9 minutes to diagnose or treat . . . none of which ordinarily go well when distress is present. This is not rocket science. It is not a Madison Avenue branding campaign. It is not politics. It is reality.

Done correctly, these solutions cost nothing but initial investments in time and energy and perhaps some coaching. What’s the expected result? More accurate diagnostic readings and better receptivity to treatments. Happier patients and patient families (whose testimonials to others increase volume and referrals), improved staff teamwork, happier provider and staff and their families (who benefit from “take home” method values). Even happier insurance providers.

So, if skills, training and experience are all present, the “tipping point” factor comes full circle back to, yes, bedside manners!

It’s the “CARE” in HEALTHCARE!

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 DOCTORS, THERAPISTS,

PRACTICE MANAGERS

 HOSPITAL EXECUTIVES

. . . ARE NOT

CORPORATE MUCKITY-MUCKS

You and your practice or facility are not likely to be a Fortune 500 corporate entity. So there’s no need to pretend being a marketing guru.

In fact, if you are feeling even a little bit over your head with marketing, you’re likely to be wasting money, time, and energy!

Maybe you’re unearthing a monster budget expense at the behest and/or persuasion of some big-time marketing company, PR firm or ad agency you’re working with or thinking of hiring? It can often feel (and be real) that such entities are simply throwing away your money to create a mumbo-jumbo branding program aimed at earning an award for themselves.

If you’re working with or considering  “experts” who are trying or promising to “position” you as the brightest star in the heavens . . . you may want to re-think it with a dose of reality.

Reality? Yes, you are a healthcare provider. That makes you an entrepreneur. Entrepreneurs challenge the system. In healthcare, they use (or retain) innovative thinking to establish, re-establish and upgrade the authenticity of themselves and the “saleability” of their services, careers, investments, and reputations.

You can accomplish this with: much less expense of money, the same expense of time, and sometimes greater expense of energy. Oh, and –by the way– having and practicing a sense of entrepreneurial reality tends to get far better value and results than engaging one of the “big-time-expert” groups noted above.

Just to be sure we’re on the same page here, I’m talking about –specifically– how to increase patient volume, how to stimulate patient and patient-family loyalty, and how to strengthen referral bases, channels, and networks without having to bet the farm!. Is that what you’re looking to accomplish?

Stay with me on the next few weekly blog posts and I’ll tell you HOW… or call or email me (info below) if you can’t wait!

Let’s start with the idea that what truly “sells” people is to be entirely focused on them and not on ourselves. Chest-beating, posturing messages about how great you think you are and smiling-face billboards, ads, and Facebook pages –regardless of expense involved– make no difference whatsoever. In fact, they often do the opposite… annoy, antagonize, create doubt and distrust, and send the people you’re trying to reach galloping off to your quiet competitors.

So do you have to be “quiet”? No, but you do need to be your authentic self. You do you need to be more conscious of the training and talent and experience gifts you deliver in your vital societal role as a healer and healthcare provider. Because THAT is your best marketing!

Is that hard? Of course, especially given the volatility, misdirection, intrusiveness, and mismanagement of government agencies, insurance companies, and today’s Obamacare circus, but –in the end– difficulty (as most entrepreneurs learn) is a choice.

There is much more coming to you at this blog in the hands-on, specific-how-to-steps departments in the days ahead. So, do return for more on how to get started and how to re-start.

In the meantime . . .

CHECK THIS disarmingly true, insightful post

at www.HealthcareTalentTransformation.com  

by David Lee Scher, MD, titled:

“Five Ways Physicians Can Change Patient Behavior“

 # # #

Healthcare Pros STILL

Flushing Money Down the Drain!

Thanks for your visit. We have recently relocated to Cookeville Tennessee (between Nashville and Knoxville), home of Tennessee Tech University. Return here often for new posts in this series for Doctorpreneurs©and Healthcare professionals.

Why not just open the window and throw your money out? Why bother spending it on meaningless, confused thinking about marketing? Why keep feeding the nonperformance of media, mobile apps, direct mail magazines and newsletters, social media and, oh yes, outdoor advertising? Can we look at this open-mindedly?

The business and sports worlds have fed your fires since childhood that you must be competitive at all costs in order to win… that’s 100% false for healthcare professionals! In fact, many healthcare pros have marketing success expectations as unrealistic as imagining that a heart attack can be treated with a BandAid®

REALITY: No one “buys” billboards with smiling doctor faces (or, even worse, the recent trend toward somber looks!). Most people are not so stupid as to think that hospital “magazines” and “newsletters” with feature (dressed-up PR) stories are interesting or meaningful enough to be worth reading. My guess is that –other than the few and far between genuine healthcare educational mailing pieces– most of these exorbitantly expensive items go straight to the recycle pail. All this nonsense came and went thirty years ago. [Interesting how America’s healthcare institutions are accelerating these feeble old-fashioned attempts at marketing. Is it some kind of knee-jerk attempt to cope with the Obamacare muddle?]

BOTTOM LINE: No one cares! The public simply doesn’t care how great hospitals, doctors, therapists (or any professionals for that matter) think they are! Healthcare consumers may have more (and more personal) issues on the line than other kinds of consumers, but they really and truly only care about the same thing that every consumer cares most about: What’s in it for me? Period.

So if you’ve read this far, perhaps it would be useful to explore and reassess your current “marketing” practices, and decide if your money could be better spent on strengthening patient, patient family, and referral network relations. If you’re looking for a role model institution, consider the Sloan Kettering Cancer Center… you’ll find no shallow representations of professional skills… “Treatment” is their specialty, and it applies to everyone who enters their doors. Oh, and guess what? The only expense is training and training maintenance time.

Marketing –if it’s done right– might sometimes succeed at building brand loyalty for some products and services in some markets and marketplaces. But when the two end-results people seek most from healthcare professionals are 1) Reassurance and 2) Trust, it’s not likely either will ever be achieved with empty images or promises.

Doctorpreneurs© Copyright Hal Alpiar, 1994. All rights reserved.

BandAid® is a Registered Trademark of the Johnson & Johnson Company

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