Archive for the 'Good Health' Category

May 09 2012

HAPPINESS IS THE WAY!

There is no way

                       

to happiness.

                                   

Happiness IS the way!

                                                                                                                                                                                                                                                                                                                                                                                                                          

Stop looking for the finish line. Watch your feet. Happiness is not the destination. Happiness is the journey.

If you’re having trouble getting that message, it’s because you’ve consciously or unconsciously chosen to set yourself up to get brainwashed into thinking that nothing of any value exists besides the future. Well, in fact, dwelling on the past that’s over and can’t be changed is equally neurotic to being focused on the future that hasn’t yet come . . . and may never!

This futures mindset is a common occurance with salespeople who live to reach and exceed their weekly and monthly and quarterly and annual goals. Nothing wrong with goals that are specific, realistic, flexible, due-dated, and written. But the blind pursuit of any target that doesn’t measure up to all five of those criteria is simply a futile wish-list chase into fantasyland.

Talk with a car salesperson to get a better perspective on how happiness gets lost under reckless abandon to achieve a rigid inflexible goal at all costs.

If a goal is flexible, for example, and it’s clearly not going to be met, it needs simply to be changed — change the amount, the time period, the process, the methods, etc. Effective goals are not meant to be etched in concrete. Meaningful targets are always moving. Effective goal achievers move with them by glancing ahead and staying firmly anchored in the present.

What makes focusing on the future unhealthy? It quickly and easily turns away from being a positive and constructive direction when it stealthily tip-toes over the line into worry. Worrying is a complete waste of time and energy. It produces absolutely nothing except negative stress which rapidly produces illness.

Okay, you’ll grant me that worrying is worthless, so if that’s the problem, what’s the solution? It’s not a magic answer because each of us handles stress differently. So here’s a list of the most common solutions that most people tend to practice in one form or another. Try what sounds right for you, and what seems practical at the time.

Then keep trying until something works, but don’t quit on yourself!

Yoga; swimming; jogging; workouts; walking; singing; dancing; deep breathing; massage therapy; crafts; playing with a baby; playing with kids of any age; playing with pets; keeping a journal or diary; visiting another close environment (woods, beach, etc.); reading fiction; watching a cartoon; drawing/sketching/painting; fixing a meal (if this is not something you usually do); listening to music with your eyes closed . . .

The point is to know when you’re starting to feel stressed (this can be the most challenging part of the solution) and then to stop whatever you’re doing and do something different for a minute, an hour, a day . . . whatever’s appropriate for you, now.

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Open  Minds  Open  Doors

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May 06 2012

Business is NOT life or death!

“If you think sometimes

                          

  that you just can’t win,

                      

remember that life

                       

is not a contest!”

— Kathy Alpiar

 

She reminded me of this shortly before her life struggles ended this past March at age 55. She had reminded me of it often over the last 25 years of our marriage . . .  almost always after my face retreated into my hands bemoaning some frustrating situation or another that I had somehow boxed myself into. I’m told everyone does this on occasion?

If you’re an American, you probably grew up with the conviction that everything you had to deal with every day –from school and Scouts to college or trade school and a career to marriage and family raising– was (is) a contest!

Admittedly, in a nation dominated by sports performance and competition at literally every level of life, it’s hard to grasp that “life is not a contest.”

But it’s NOT a contest.

(Workaholics, please re-read those last five words!)

  • Life is a gift. It is a blessing. We either consciously or unconsciously choose to embrace it, or choose to waste it.

  • Life is a waste when it’s obsessively dedicated to ultimately meaningless, make-believe values — making money, acquiring things, trying to impress, being self-serving and self-indulgent, putting others down, bullying, chastising differences, thinking and acting dishonestly.

                                                  

How much of our precious time on Earth is wasted each day trying to get even; trying to undermine, manipulate, or represent ourselves as more than what we are; trying to pretend; trying to bait those who are weaker into our arena so we can defeat them or make them look foolish? Can any of that possibly be serving our true best interests?

If the answer to that question about how much time, by the way, is anything more than one minute, it may be worthwhile to think twice about Kathy’s quote. In other words, is our purpose here on this planet to make a difference?

How important is integrity?

                                   

Kathy wasn’t suggesting that we all abandon competition and head for some mountaintop to meditate on our navels. Of course we have to be responsible to earn a living and pay our bills. But what she was saying was that there’s a whole lot more to life than having such narrow pursuits d-i-c-t-a-t-e human existence.

Entrepreneurs get pounded over the head with these finger-waving “take time to smell the flowers” thoughts because they tend to disappear into a product/service development zone to the exclusion of friends, family, and many of life’s joyful experiences. They substitute the pursuit of “success” to the exclusion of what’s around them. I know because I’ve been there.

But I’ve come to realize that return on investment is not the sole province of business. ROI has also to do with having an ongoing sense of humor, a conscious effort to cultivate only positive stress, making room in our lives for living, keeping our promises, and being perpetually focused on service to others. Thanks Kathy.

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Jan 31 2012

It’s A Miracle!

Miracles Will Never Cease!

                                                            

It’s true. As long as you work harder and not smarter (Ask those who succeed instead of those who teach!), stay perpetually positive, appreciate those who support you, believe in yourself, and pray to and trust in God, you can boost your odds for success right through the roof! 

~~~~~~~

Here’s what happened. So many of you (Thank you. Thank you. Thank you.) have posted and called and emailed me with your warm wishes and prayers during this family trauma period that has absorbed me over the last few weeks, that I’m convinced you made a difference.

The emotional roller coaster is finally slowing down.

The daily episodes of great mental, emotional and physical stress are giving way to what all the doctors and nurses and others involved are now saying was a true miracle.

After racing her unconscious to the ER, followed by two weeks in intensive care including ten days in a coma, literally no one expected to see her survive.

Kathy, my wife of 25 years, is now alive and thriving. With her life hanging by a thread, no one had given her a chance . . . no one except Kathy. It all came down to her and God.

She is –Hallelujah, and thanks be to God– more alive now than she has ever been!

Those who visited her early on, who saw her with tubes in her throat, her nose, her fingers, hands, arms and legs –a medical marionette– with dials,  switches, beeps, graphs and blinking numbers coming from nearly two dozen monitors, do not believe her now. Five days later, she is walking, talking, eating, joking, and remembering details.

But she wasn’t given a chance of even surviving.

And what does this have to do with small business and personal development? Everything. There can be no greater fight than fighting to live. Whether it’s a battle for business survival, or –and I truly hope you never go through what Kathy and I experienced– your life or the life of a loved one, you can never be too prepared.

Like  children getting their value systems in order before the age of five, we need to work hard at cultivating and growing our fortitude, attitude, authenticity, integrity, self-esteem and self-confidence, our spirituality and love for life every day.

Every day. Because –like a fire extinguisher, parachute, healthy body, and alert mind– self-reliance marks a winner.

Kathy is a winner. I am so proud of her, and so grateful for what one doctor called her “absolutely astonishing will power.” From this perspective of reality, I have decided to continue with my blog posts on a two or three times a week basis, instead of daily, as it’s pretty much been since April, 2008. Life is simply too important.

Thank you, all my thousands of blog visitors and Twitter friends. You are amazing!

I will hope to keep hosting your visits here two or three days a week. God Bless You. 

                                                           

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

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Jan 10 2012

LETTING GO

What do workaholics,

                             

delusionists, and grieving

                          

friends and relatives

                        

all have in common?

 

 

 Why is it that the people who are most in need of breaking out of their workaholic patterns are the ones most resistant to the suggestion? They’re afraid to let go. Well, logically, it makes sense. Fear is the single most destructive emotion (and sometimes, paradoxically, greatest motivator) in existence.

Letting go is life’s single hardest task.

                                             

Workaholics share this infamous platform with those who live in delusion as well as those who grieve the loss of loved ones. Letting go means giving up an important part of yourself in favor of moving on, or back into, reality. Many egotistically, and sadly, are convinced that the world and their business could not survive without them.

“Sadly,” because these same people will almost inevitably drive themselves into cardiac care units… or the grave… using the excuse as a rationale that they “never gave up the ship!” It’s a lot like being mentally retarded (and having a daughter who is, I can say this with some authority). The single difference is the awareness of having a choice!

Never-say-die workaholics

 simply choose not to choose.

                                                                       

They know they have a choice, but feel threatened by the idea of changing horses in mid-stream. So they instead invest themselves in maintaining the status quo at all costs. Or, as world renown family therapist Virginia Satir used to say, “they get dried up and shrivel up.”

And, Satir goes on to ask: “Don’t you think this affects the growth of their families and that of those who work with them?” See for yourself. Status quo seekers are everywhere, harboring pain and misery, and transferring their own inadequacies and choices not to choose to change.

How dim the lights that light these lives. How stagnant the businesses they run. How rebellious the children they raise. Choosing situations and leaders who make the choices for them . . . how unfulfilled the lives they live.

This picture is bleak indeed, and it permeates many corners of the corporate and union worlds and government universe but, thankfully, has rarely become the payoff of hard work and self-sacrifice that many entrepreneurs practice. How is that? Because most entrepreneurs play and sleep as hard as they work.

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Hal@Businessworks.US  

Open  Minds  Open  Doors

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Jan 09 2012

PSYCHOPRENEURS

Think “Shrink”!

 

Are you a basket case business owner?

 

 

Let’s face it, fellow entrepreneurs, everyone is dysfunctional. The experts (whoever they are) proclaim to the universe of both trained and self-designated shrinks out there that everyone comes from a dysfunctional family. Well? Has it ever occurred to you that if each of us has a dysfunctional family, then each of us must also be… hmm?

Okay, so the sanity playing field is now level. So, going forward, let’s just accept that every entrepreneur (us included) is at least in part a psychological mess. Could it be the reason we tend to be so compulsive about so many things? Could it be the reason we tend to be over-stressed and over-react?

Maybe it’s why we jump so abruptly from one thing to another (vs. corporate guys who take the opposite extreme approach of belaboring and analyzing every issue to death, proving their mettle by seeing it all the way through to completion).

Success though is very much about balance, about keeping the highs and lows and the jumping around and the analysis paralysis on an even keel. Moderation is the king of balance. If, for example. we respond instead of react to words, actions, people, ideas , and situations, then there is no possibility of ever OVER-reacting.

Well, that makes sense, but isn’ it easier said than done? How do we get ourselves to respond instead of react when our fuses get ignited? Maybe get a longer fuse. Maybe keep your fuse away from ignition switches and spontaneous combustion dynamics . . .  kind of like not putting yourself intentionally in harm’s way.

It’s a choice. Let’s try that once more with feeling:

IT’S A CHOICE! Choose how-to steps like these:

                                               

First aid techniques include cold water on your face (perhaps a cold shower, depending on circumstances), washing your hands, taking a couple of quick deep breaths, briskly rubbing your temples or the back of your neck, taking a walk around the block, or saying a prayer of thanks for what you have in your life today.

In police crisis intervention training, the number one objective of any “domestic call” (usually a family dispute, and the source of more police injuries and fatalities than any other type of call, including robberies and high speed chases!) is to physically separate the warring parties into different rooms or spaces.

A business derivative of this is to physically separate yourself from a conflict situation long enough to gain or re-gain composure. There is no purpose to be served by “toughing it out”. . . save that notion for your next movie script, or sports field heroics. Reacting and over-reacting have no place in business. None. Zero. Zip. Nada.

SHRINK YOURSELF OUT! Get in front of that mirror. Make an angry face and decide how that looks. Next, take a deep breath and briskly rub your cheeks and forehead for 5-10 seconds. Now smile your best, most genuine smile. How does that look and feel? How hard was to switch gears? You can do that whenever you want. Choice.

                                                                                                                                              

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Hal@Businessworks.US  931.854,0474

Open  Minds  Open  Doors

Make today a GREAT day for someone!

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Jan 05 2012

“DOCTOR BUSINESS”© (2 of 2)

How To Boost Healthcare

 

Practice Volume NOW!

 

Hi Doc! You’re back? [See yesterday’s post for Part I] Well, that’s great because THIS post will get you started with a practice volume boost agenda that you will never get from a medicine world insider

~~~~~~~

 

“Marketing” is a reflection of society. YOUR marketing is a reflection of you and what you are really all about. So it’s important to keep in mind that marketing is both external (websites, signage, traditional and social media, direct mail and email, promotions, PR events and news releases, and internal.

Internal is the most effective. I refer to it as “Quiet” marketing. It includes such things as the appearance of your personal self–neat, clean clothes and a scrubbed look, your office and waiting room, your equipment and staff, and the manner in which communications are conducted . . . on paper, online, in person, and on the phone.

This means active listening, clear simple speech, using examples and diagrams, soliciting questions and feedback, and applying this attentiveness to not just patients, patient families, staff, and associates — but to other doctors and nurses, lawyers, pharmacists, insurance providers, suppliers, detail reps, even cleaning and delivery people.

Quiet marketing also includes paying careful attention to the frequency and quality of communications with those in your networking resource and referral systems, and to your SELF. Why? Because Quiet marketing success at any level has most of all to do with how you conduct and represent yourself to others!

This translates to how you walk, talk, sit, stand, listen, touch, gesture, and treat everyone around you every day.

These actions add up to the statement you make about who you really are, and why you are trustworthy of the confidences and care of others.

Remember: someone is watching your every move, and noting your every word.

                                                          

Effective marketing also requires consistency in looks, words, color schemes, traditional and online media use, branding theme identification. [You don;t need an “I’m lovin’ it” slogan or any less-than-professional statement, but some appropriate identity that patients can relate to is essential]

Your marketing messages surface through observations of your interior and exterior office decor, your business and appointment reminder cards, stationery and uniforms, promotional literature, educational talk materials, ads, signs, merchandising items, online content and access to you, newsletters, and news releases.

All of what you do and the message you seek to project must be absolutely and strongly reinforced by your staff in everything they do and say with every office contact, every minute, every day. No exceptions.

Professionalism in the eyes of a patient means more than training and skills. It includes appearances as noted and–most critically– professional empathy and reassurance skills . . . because every patient and potential patient (regardless of pretenses) is literally filled with fear. Fear is very real to 99% of the population.

Perceptions are facts.

What we perceive is what we believe.

And Perceptions + Performance = Referrals.
 

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Jan 04 2012

“DOCTOR BUSINESS”© (1 of 2)

Great Medicine is not

                       

always Great Healthcare!

 

[Credibility reference for visiting professionals: Hal is the author of DOCTOR BUSINESS for physicians and DOCTOR SHOPPING for consumers. As a 30-year advocate for both, overlapping his business consulting career, Hal served on national healthcare committees, won national awards and worked with over 1,000 physicians.] 

~~~~~~~

                                                                                  

We in America are headed down an astronomically-expensive healthcare road of no return for small businesses and professional practices. So NOW may be the best time to share some critical business insights with medical and allied health professionals.

And if you’re in any way involved with sales TO doctors,

stay with this post (and tomorrow’s, and be sure

to check out the link in the next sentence).

First, you do not know it all. Second, if you’ll pay attention to this short post (and tomorrow’s), you will know enough to get you through the leading edge of the oncoming mandated healthcare storm. Third, if the storm can in fact be sidetracked or beaten back, you will gain even more by digesting and using this information now.

Like it or not, the key to your survival and growth is rarely the medical training, skills and experience you offer… these great strengths of yours are merely “features” that patients will use to justify choosing you. With mandated healthcare, there will be no real choices to retain your services, but there may be choices to avoid your services.

More often than not, your success as a healthcare professional is tied to that word you may dread: marketing… but NOT “marketing”‘ as you have come to know it: office popcorn, candy and sub deliveries, event tickets, dinners, golf.  (Effective marketing that creates sales is the only way your practice can keep pace and grow right now!)

Most medical marketing is either noncommunicative because it’s too technical for the target audience or it’s too verbally bland, too visually sterile, and utterly meaningless — like virtually ALL hospital advertising messages!

How does this happen? Most medical skill development is rational, logical, analytical, unemotional left-brain activity based. Most effective marketing (which includes advertising, promotion, sales, and public relations) works because it appeals to right-brain emotions.

To achieve improved musculo-skeletal balance, physical therapists tell us a commitment to training, retraining, and ongoing exercise is required. The same kind of commitment is needed to achieve right brain/left brain balance… the root of stress management, self-control, self-esteem, and trust.

Trust is every patient’s

cornerstone of confidence.

                                                                               

No more than a radiologist is a good first choice for surgery, a technical thinker/writer cannot be expected to write marketing content that triggers emotional buying motives. Though I would hardly endorse the specialty, many cosmetic surgeons get it. They market benefits and results instead of features.

Someone seeking results (and in medicine that almost always means reassurance in some form) is not the least bit interested in what technique or instruments will be used. That person will want that information simply to justify the decision, but it is not what will ultimately “make the sale.”  Having a sense of trust makes the sale.

HOW to market your trustworthiness? Tomorrow. Here. The answers.

                                                                       

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Jan 02 2012

Creating Business Team Chemistry

 Great leadership

                               

 is not always transparent!

 

Every winning sports and business team has a sparkplug — THE one most enthusiastic, energetic, pumped-up, mover and shaker who ignites her or his teammates and gets them focused on achievement. 

Combined with what most of us might designate as leadership qualities… trust, authenticity, integrity, empathy, compassion, active listening, speaking clearly, sense of humor, teaching by example, et al…the single sparkplug ingredient, the piece that brings it all together, comes quietly from inside… and is not always transparent. 

Sparkpluggyness  is not tangible, obvious, or even evident in many cases. It is a fire-in-the-belly sense of desire and mission. True leaders exude it, and usually without ever even noticing or acknowledging it. It’s something that “just happens” as many have shared along their career paths.

So how does one begin to cultivate and nurture the characteristics that lead to rewarding practices of inside leadership? Do boosters work? Energy drinks? Coffee? Drugs? Ginseng?

One might best begin with a large dose of self-esteem, let that percolate into self-confidence, add a dash of deep breathing, proper exercise, enough rest, nutritional foods (and obviously eliminate addictive tobacco and alcohol products along the way), and work at mastering the ways of dealing best with your own stress.

Try whatever comes along until you find the one thing that best works for you. Is it jogging? Lifting? Yoga? Massage therapy? Playing with a pet? Pursuing a hobby? Swimming? Gardening? Painting? The answer is different for every single person. But you’ll never discover what’s best for you if you aren’t continually experimenting.   

This is all about getting in touch with your inner self and firing up that furnace. If YOU don’t know what makes you tick, you’ll never be able to know how to best figure out what makes other people tick, and how to best deal with them to get them motivated.

Even Maslow’s Theory of Motivation relies one-hundred percent on a manager’s ability to “size up” others to be able to best reward them at a level that’s most meaningful to THEM. If you give me a plaque when I most want a more impressive title, you’re wasting my interest and sense of teamwork. You will not gain my commitment.

This little piece of leadership need not be for public consumption: The more you know about what makes YOU go, the closer you are to understanding and motivating others, and the more you can succeed at getting others to achieve, the better a leader you become and the more you will accomplish, transparently or otherwise.

                                                                                     

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Dec 28 2011

2012 STAFF STAPH INFECTIONS?

Stop Business Deaths in 2012!

                                                                                                                                     

WASH YOUR HANDS

                                              

To Kill Staff Infections!

 

By now, all of us know, or have heard (or we believe instinctively) that the majority of hospital deaths are the result of complications compounded or initiated by staph infections. These can be traced back to caregivers and support staff not properly and frequently enough washing their hands.

 

Who woulda thunk it? Such a simple thing.

Well, not only is it true, but I believe it’s even truer (though never researched) in business. After all, it has been widely researched and is no secret that the vast majority of business failures –those that are under-financed, that sell corrupted products and offer ineffective misguided staffs and services– come from poor management.

Management (even when it’s more task than people-oriented) is all about interfacing, interacting, and encountering. It’s about keeping a clear and receptive mindset.

Open Minds Open Doors!

SO WASH YOUR HANDS!

                                                              

Now I’m not talking about hot water, soap, scrubbing and towel drying. I’m talking about:

  1. Closing your eyes for just 10 seconds (perhaps 5 if you’re in a meeting, and not at all if you’re driving!) before and after every encounter with every customer/employee/vendor and investor.

  2. Taking a deep breath (to focus attention and to maintain oxygen supply and blood pressure).

  3. Mentally (imagining yourself) washing your hands, like a doctor between examinations.

                                                 

For many who try or maintain this practice, it helps to go through an actual 2-3 second physical action of briskly rubbing your hands together. The action sends a reinforcing mental message to your brain.

Do it before AND after EVERY meeting, conference, phone call, email, letter, overnight delivery, and text message exchange, for as long as your business status remains “critical.” Hey, you are, after all, being a doctor, aren’t you?

You ARE examining, aren’t you?

You ARE listening, exploring, considering, assessing, recommending, deciding, weighing, evaluating, checking and re-checking, sizing up, assuring and reassuring, projecting, planning, strategizing, and predicting, aren’t you?

And what happens to your brain when you’re on the fly and go straight from one encounter to another without  (it sometimes seems) even breathing? Go on, answer this last question. I’ll wait. Okay, and how does that stress translate to your body?

You’re not sure? Well, where do you think these come from?: Headaches, backaches, toothaches, stiff neck, upset stomach, constipation, diarrhea, short temper, edginess, leg cramps, burning eyes, skin rash, urinary infection, or worse — cancer, heart problems? Bottom line: is it worth it?

TRY THIS 10-SECOND

Make-Believe Brisk Hand-Scrubbing APPROACH

for just one week –January 2012 is a perfect test period.

Watch what happens.

                                                                         

Put “WASH YOUR HANDS” reminder notes on a sign over your desk, stuck to your phone and computer screen. Ask your spouse, partner, co-worker, friend or associate to ask you: “Did you wash your hands?” before and after you turn a doorknob, before and after you lift and replace your phone, start or end your meeting . . . improvise here; just keep making the effort.

Here’s what you’ll get: IF you’re honest with yourself and IF you actually follow the prescription, you will be more tuned in to each person you communicate with; you will be noticeably more productive; you will– GUARANTEED–  feel better – mentally, physically, and emotionally; you will more positively affect others around you.

You will, I promise, astound yourself!

                                                    

More on 2012 “LEADERSHIP”? Come visit me and comment on my Guest Blog post at TBD Consulting’s Jonena Relth’s site: LEADERSHIP TRANSPARENCY and “I” IS FOR INTEGRITY and “T” IS FOR TRUST.

 

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Dec 21 2011

Business on the cusp of Christmas (3 of 4)

Updated From the Best of Hal’s Christmastime Business Posts . . . 

                                                            

Watch where you’re going,

 

but think about

 

where you are.

                                                                                                                                                                          

We watched a blind man’s yellow Lab thread his master through the parking lot and into the giant retail outlet, through electronic doors and deftly around an oblivious woman who appeared cast in stone, at one with her shopping cart … surely not about to move.

The man and his companion worked their way around obstacles, displays, counters, other shoppers. They passed so briskly and so seemingly self-assured that only a few passerby even noticed just one pair of color-blind canine eyes leading three pair of legs.

But we did. And in a mere matter of seconds after the man’s best friend and the man were devoured by store traffic, my mind snapped to attention from its visual tracking trance and realized we had been witness to a man with no eyes. Mine began to fill with tears. Maybe it was being sad for him, or grateful for me, or simply the season, but …

All my weaknesses, complaints and woes went quickly off into space as I closed my eyes and considered for just a moment what my life would be like without ever or ever again seeing a crepe myrtle in full bloom, the ocean, a blue heron following with its body its spindly silent legs as it creeps along the shore, a laughing toddler, deep woods, a frolicking litter of puppies, snow-topped mountains, my family, a book, works of art, lightening, swooping seagulls, my toothbrush, a roaring fireplace, faces, a Christmas tree…

Who could possibly want a Christmas present who has full use of vision after seeing someone who does not?

So, I am left to conclude

that Christmas is truly not

about either giving or receiving.

                                                                              

Christmas is instead about consciousness-raising, celebration, self-renewal, and setting out once again on our annual trek to make the most of what we do already have, to better ourselves and the lives of those around us.

Christmas is a gentle wake-up call to remember we are here to make a difference on this planet, one day at a time, to focus on making what’s possible happen. Christmas is a time for melancholy, yes, but also for introspection. We remember that we have within each of us the ability to choose the pathways that make existence on Earth as worthy as what lives in the riches of our souls.

Here’s what I’ve learned (often the hard way, mind you) so here’s what I have to share: In both business and in life, watch where you’re going, but always think about where you are. Be grateful for all that is yours, and continue your work to grow your business so you can help others from a position of strength … because the greatest gift of all is love wrapped up in charity.

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Visit tomorrow night for Hal’s annual classic story

Christmas In Ireland

 

God Bless You One And All

And Merry Christmas To You!

 

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Hal@Businessworks.US   302.933.0116

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