When you carry a grudge

. . . there’s no room to

carry your business!

The old Dutch proverb and German expression,“Vee grow too soon oldt, und too late shmart” sums up much of why we fail miserably to fully understand and effectively cultivate relationships. Our seeming inability to let go of the angry feelings someone close to us once provoked has toppled many business ventures, even entire empires.

                                                                                       

But, ah, the ability to forgive and forget those who crossed us up is a choice. 

And the consequences of making or not making that forgive-and-forget choice are the differences between:

• Having peace of mind, plus the energy to pursue both business and personal success–because by letting go and moving on, you are marshaling your energy and exercising control of you, captaining your own ship.

VS.

• Suffering a permanent or recurring headache that’s potentially terminal to you and your enterprise– because by holding on, you are wasting energy and choosing to subject yourself (and ultimately your business) to someone else’s control.

Carrying a grudge is

what leadership is not!

Many of us carry more grudges than we are probably conscious of. We keep them in our throats, and they come out as guttural utterances when certain names or circumstances surface. We keep them in little invisible knapsacks in our brains that send a flood of upset feelings into our nervous systems whenever they’re unzipped.

Some people get tight chest muscles (love relationships), tight shoulders (related to responsibility), backaches (associated with memories), stomach flutters, fists, headaches, leg pains, shortness of breath, indigestion, diarrhea, constipation, toothaches . . . it’s called being over-stressed, and it’s debilitating. For an entrepreneur, it can kill.

Ask any cardiologist.

Stress is both physical and emotional. It can be good (like the stress that keeps you sitting up straight in a chair), or bad (DIS-stress!), like the level that produces symptoms such as those in the earlier paragraph. Carrying a grudge, having revengeful feelings, like uncontrollable anger or road rage, can be a self-destruct path of no return.

Recognizing that letting go is a choice may not make doing it any easier, but that –itself– is also a choice. You can choose to make it easier. You can also ease the process by practicing more deep breathing and/or by taking a yoga or meditation program. Doctor-sanctioned serious exercise, like daily jogs and brisk walks can also help.

Think of it this way–

Every minute of your life that’s consumed by harboring angry or frustrated or disappointed feelings about another person (even, and perhaps especially, family!), or entity or event or policy is a minute you will never get back, and it’s a minute that you are choosing for someone or something else to reach inside your brain and control your thoughts.

And you are facilitating that impossibility to happen. After all, no one else can really control what you think and how you behave, except you . . . unless you choose for that to happen.

Now, why would you want to do that?

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Hal@Businessworks.US 

  Open minds open doors.

 Thanks for visiting and God bless you.

  Make today a GREAT day for someone! 

Entrepreneur wake-up call . . .

Stop trying to please

 everyone in the world!

Let’s face it, Entrepreneur: You’re a fire-in-the-belly person, and that’s enough heat for any body; you don’t need heartburn too! You’re in business because you believe in your ideas. You’ve stayed in business during this pathetic excuse for an economy because you want to make your ideas work.

Lately, you’ve been getting yourself caught up in trying to please too many other people, and your ideas are taking a hit. You can’t start a fire with a magnifying glass if you keep moving the magnifying glass. Well, you also need the sun. Maybe that’s why rainforests are not exactly a hotbed of entrepreneurial expression and innovation? 

The suggestion bandied about by leading motivational gurus and schools of entrepreneurship that anyone who starts or owns a business must set the world on fire in order to succeed is totally false. Anyone who seeks to succeed as an entrepreneur must have a burning desire to succeed. Period. Here’s a good translation of that point: 

To Thine Own Self Be True!

                                                                             –Shakespeare          

Once you’ve pleased yourself by getting your business idea off the ground, you need to please your customers, employees, partners and financial backers, in order to get your business idea into orbit. Next, you need to please your community and industry or profession, to stay in forward motion.

Oh, right, and please let’s not forget about your family! Without some kind of strong family support, you’ll never be likely to get past the rough spots you’ll bump into along the way. Now, right there, in those last three sentences–look again! There’s enough to fill the lifetime of any entrepreneur. Isn’t that enough? You’re a masochist?

I mean, if you want to torture yourself, go ahead, but I can’t imagine that you would feel you need to please the Chinese Communists, Mexican drug lords, the White House, al-Qaeda terrorists, Hamas, Hezbollah, the Mafia, Lybian and Cuban dictators, “Gangs of New York” or gruesome novelist Stephen King. Whew! Some list, huh?

So if that’s the case, why do you need to please your in-laws? Your teachers? Your neighbors? The shelf-stocker at Staples (“That was easy!”), your dentist (well, okay we really do need to please our dentists!), but you get the idea. Every time you step outside your inner circles of influence, you risk your ideas losing energy and attention.

Nothing kills an entrepreneurial venture quicker

than trying to be all things to all people.

 Be Your Own Hero!   Reality Rules.

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Hal@Businessworks.US  302.933.0116

  Open minds open doors.

 Thanks for visiting and God bless you.

  Make today a GREAT day for someone! 

The Second Civil War

is coming:

Obama’s left-wing, 

liberal socialists

vs. thirty million

US small businesses.

Happy Birthday America!

_____________

As we celebrate our “E Pluribus Unim” and “In God We Trust” heritage, as we pause to value the freedom that comes–as Thomas Jefferson said–at the price of eternal vigilance, we need also to take stock in the reality that for nearly three years, we the people have been trapped and sold up the river, by none other than our own President.

Mr. Obama has dishonored us, disowned us, and disengaged himself from the job he was elected to do, and –in the process– has triggered us into The Second Civil War, this one between big government and small business! 

Mr. Obama has disgraced and spit on the entire (30-million strong) universe of small business enterprises and on the entrepreneurial spirit that made America great to start with, the very spirit that allowed him to be elected in the first place . . . the very spirit he should be nurturing and rewarding with tax benefits for innovation and job creation.

Small business tax benefits for innovation and job creation remain the only viable key to economic recovery yet, at every turn, the White House arrogantly insists on doing the exact opposite.

Small business innovation and job creation tax benefits remain –after more than three years of harping on it in this blog– the only REAL solution to our still plummeting economy.

It is hard to imagine, when truck drivers and supermarket clerks and burger flippers and barbers and plumbers and roofers and accountants and doctors ALL see that this is true, how the White House can be so adamant.

By obsessively over-taxing and over-regulating small business

–AND by continually berating and discrediting the leadership of the Senate, the Congress, the Supreme Court, and our military–

Mr. Obama is simply demonstrating transference (ask any psychologist) of his own inadequacies and his own complete lack of leadership.

                                                               

Being tangled up in one’s underwear is not the way to move forward.

As we celebrate this second most important day in America’s calendar — second only to the birth of Christ — let us pray in thankfulness for all that we have achieved as a nation, all that we in small business have achieved in industry and technology and humanity.

Let us be thankful too for our entrepreneurial global leadership and enlightenment (until and in spite of the current White House).

And let us also pray

. . . that we overcome The Obama Depression, that we survive and thrive once more, that we the 30 million of us join together in purpose on November 6, 2012, to turn the tide, and begin to restore our battered economy and rapidly eroding stature as leader of the free world. Use your business clout to make a difference. Start now. 

STAND PROUD IN TROUBLED WATERS.

WORK HARD TO MAKE A DIFFERENCE.

“The price of freedom is eternal vigilance!” 

[Thomas Jefferson] 

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Hal@Businessworks.US  302.933.0116

 Open minds open doors.

Thanks for visiting. God Bless You.

God Bless America and America’s Troops.

Make today a GREAT day for someone! 

Seeking sales fireworks?

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Hal@Businessworks.US  302.933.0116

 Open minds open doors.

Thanks for visiting. God Bless You.

God Bless America and America’s Troops.

Make today a GREAT day for someone! 

June 29, 2011: Today’s Presidential Press Conference . . .

Mr. Obama:

“Call me naive, but my expectation

   is that leaders are going to lead.”

The American People Respond:

“Duh!”   

Really, Mt.Obama, you can do a whole lot better than kick around the subject of leadership and pretend you know what it means. You clearly haven’t the foggiest idea about it. Talk with Rudy Giuliani. Read Peter Drucker. Watch some newsvideos of Ronald Reagan. Visit today’s issue of the TBD Consulting “Leadership News” newsletter.

Making a mockery of something you have no ability to do doesn’t speak well of you or the office you hold.

• My mother would have accused you of being “the pot that calls the kettle black.”
• My father would have told you to “Pull yourself up by the boot-straps and start getting the job done you’re getting paid to do.” 

ANY small business owner has better better common sense leadership skills than you have demonstrated.

In fact, in all of history, there has never been a leader of any consequence who has repeatedly gone out of his/her way to consistently blame others for his/her own inadequacies, except you!

Placing blame and analyzing it accomplishes zero–as ANY successful business owner will tell you–unless of course you’re Judge Judy.

Then again, you would need to be open-minded enough to even ask in the first place, and you’ve proven yourself incapable of that. To the average American, the relentlessness you exhibit in your pursuit of who and what to blame is pathetic. You long ago ceased to be effective as a leader, and especially because you think you’re a great one.

Nobody else thinks you are

• . . . certainly nobody else who cares about our still sinking economy that you killed when you had a chance to breathe life into it; that’s called a “blown save” in baseball.

• Then there’s your Lybian Quagmire that you insisted on rushing into with a cocky attitude and no respect for our military; that’s known as underestimating the competition.

• Ah yes, and lest we forget the catestrophic daily oil spill you wasted more than a month analyzing instead of responding to.

• Business owners will tell you when a customer fails with your product, you rush to the rescue with a quick-fix and find out what went wrong later, after you’ve resolved the problem.

• Oh, and the selective weather disasters you chose to respond to? Please. Everyone knows you’re a puppet to begin with, but there’s no reason on Earth that people who’s lives were devastated by floods in the Midwest should be ignored while those raked over by a crushing tornado get immediate attention because they’re in a “blue” state.

• It would be a crime to not at least touch on your simpleton behavior in misappropriating tax dollars to union-thugs and incompetent corporate automakers. Thank the Lord for Ford!

• Again, small business owners will tell you to not get mixed up with those big business muckity-mucks and their union thugs. Advice too late for you no doubt.

Leadership is all about openly motivating others to get the job done that needs doing.

It’s about transparency and respect and authenticity.

It’s not about photo ops, sound bites, grandstanding, or being “amused” as you claimed to be today over being accused of lacking leadership effectiveness . . . which you do.

“Amused”? Surely you jest! 

True leadership? Americans would welcome it, and I’d be first in line. But after seeing the trainwreck you’ve created in such a short time, and how long we’re going to have to be paying for your foolhardy healthcare plan, I don’t hold out much promise. I’m just thankful you’ll never be part of the small business world you seek to destroy.

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Hal@Businessworks.US or 302.933.0116

 Open minds open doors.

Thanks for visiting, and God Bless You.

Make today a GREAT day for someone! 

Sorry, Docs and Esqs,

 but you’re not God

anymore!

Well, one good thing about the current Administration (and it may be the only good thing) is that it has snapped Americans back to reality — the reality that no matter how great you can talk, action speaks louder. And taking no action speaks loudest of all. Like a whirling dervish, this tax-and-spend do-nothing White House spins in place.

So that’s the good news: we’re all learning from our mistakes. Watch the blur!

_________________________________                                                  

Now on to doctors and lawyers: You guys are being shopped around for on the Internet, and you haven’t yet caught on to the reality that this single shift in patient and client technology is driving your practice into the ground because you’ve chosen to ignore and discount its impact on you. But you can’t. You need to take action now. 

Reality is that your services are no better a commodity than peanut butter, plumbers, snowplowing services, or used furniture once a prospective patient or client gets her or his pudgy little fingers into the Bing or Google search window.

The days when you needed not to worry about your staff customer service skills are long gone.

                                                 

Heart patients in Pennsylvania fly to Arizona or Minnesota for surgery. People with vision problems in Florida will travel to Baltimore. Just because a local physician or lawyer diagnoses a problem seldom means anymore that the patient or client will stay with that professional. Many, if not most, seek specialized care referrals online.

A good part of the reason for this, and one that’s continually dismissed, has a whole lot more to do with office staff treatment and “bedside manners” of the doctor or lawyer than most professionals would care to admit. Truth is it’s likely to be costing you 50% or more of your practice volume. And it’s close to 100% avoidable!

Incredibly, to most of America’s population raised on ER and Law & Order, there are studies floating around that show over 90% of all doctor and hospital visits (including those to the ER!) are for reassurance

— being told with a warm smile and backpat, “You’re going to be alright. Take two aspirin and call me in the morning” seems to sum up what most people consciously or unconsciously seek.

And I strongly suspect the same dynamics of pursuing empathy come into play with lawyers.

Lawyers thrive on delay. Doctors thrive on patient loyalty. Neither of these payoffs are very much in the cards (or the stars, tea leaves?) anymore because people want gratification as immediate as a txtmsg response, and loyalty is directly proportionate to truth (readily verifiable on the Internet), and personal attention with every contact.

So, solutions? Here are 3 FREE solutions: More frequent and more genuine use of smiles, and of “Please” and “Thank you.” Don’t assume your patients and clients are being treated the way you want them to be. I can tell you of over 100 medical and law offices where they are not. Find out. Use friends as “secret shoppers” to report experiences.

Reward positive attitudes. Small, inexpensive, frequent rewards actually work better than lump sum cash or raises (which, remember, are permanent). Consider outside professional coaching help.

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Hal@Businessworks.US or 302.933.0116

 Open minds open doors.

Thanks for visiting. God Bless You.

Make today a GREAT day for someone! 

It’s not all about the numbers . . .

How you time your

purpose and your passion

 determines your success.

“Life is timing,” says a man commonly reported to be one of the world’s top 20 motivational speakers: Charlie “Tremendous” Jones, author and editor of nine business and personal life and leadership books, including one with over two million copies in print in 12 languages.

When you want to demonstrate some proof to yourself of the importance of timing and being able to make timing adjustments, go find the nearest batting cage; swing at a round of fastpitch baseballs; then take some deep breaths and swing at a round of slowpitch softballs. (Do them in the opposite order if you really want to challenge yourself!)

Hey, sometimes it’s the little things in life, like baseballs and softballs that can humble the best of us.

The reality though is that there’s much to be said for “being in the right place at the right time,” Of course saying and doing “the right thing” is what makes the difference. Just as adjusting one’s swing to the pitch is what makes a great hitter, adjusting your purpose and passion to the circumstances is what makes for great business success.

And it’s not all about numbers!

The answers to your marketing needs, e.g., will not come out of statistical analysis of market research. Leave that stuff for the corporate and government types who need to juggle and analyse numbers to cover their butts. You have a small business to run, and there’s no time for that. You try things. They don’t work. You adjust them.

Marketing is not a rational, unemotional, objective, cut and dried, black or white series of numbered quantifiable events. It’s an art. It’s a psychological-based creative art form. It requires substantial experience with and adaptations of psychology. It seeks to impact peoples’ minds with a message. Every person’s mind is different!

What about how you conduct yourself? What about leadership? Good timing and making good timing adjustments means there are some important “Don’t’s” to guide you as you step up to the plate:

• PLEASE DON’T say one thing to an employee, customer, associate, consultant, referrer, supplier, sales rep, investor, lender, and then do another!

• PLEASE DON’T promise any of those people what you can’t deliver.

• PLEASE DON’T promise what you won’t deliver.

• PLEASE DON’T ask for meeting options, and then change them when you get them.

• PLEASE DON’T set meetings or appointments (note especially, professional practices) and then keep people waiting without some definite, reasonable, truthful, and on-time explanation. Acknowledge people waiting in line! And, by the way, a visiting sales rep should be treated just as importantly to you as your best employee or best customer.

• PLEASE DON’T host a meeting and then interrupt it with non-emergency cell calls or txtmsgs that really could wait.

• PLEASE DON’T call for a meeting and then change it on the fly at the last minute.

This is all starting to sound like a reminder list for exercising integrity? HA! YES!

HOW you time things, HOW you time your purpose and your passion is what others measure you by. It’s your own yardstick that you create. So, yes, integrity it is. Sizing up when and where to swing your bat counts alot. HOW you swing it counts most! 

Drive your imagination forward with reality.

Open minds open doors.  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

 Happiness knocks at

your door every day.

Are you inviting it in?

There comes a time when business owners and managers must turn their attentions inward. This –today, now, right this minute as you’re reading this– may be that time.

One introspection-worthy vehicle is the great new controversial and provocative book (for which referral I earn no commission and have never even been requested to hype; it’s just an outstanding work) by Rob Bell, called LOVE WINS. It’s simple, short, friendly, informative, and –I guarantee– will give you cause to pause . . . and think.

That said, I will add that love does indeed “win.” So does happiness. Love and happiness require one another’s companionship. And both constitute the journey, not the destination. Both take us to that great place that management psychologist Abraham Maslow called “self-actualization.”

It’s hard to imagine self-actualization without love and happiness. The problem of course is that very few individuals ever truly arrive at any kind of permanent self-actualized state of existence. Fewer still recognize love and happiness as the pathways to get there.

And even those who do “get it,” who do work at it, and who do value and appreciate both the means and the end, rarely practice the pursuit enough to make a difference. So where does that leave us?

In order to move ourselves forward, we must first acknowledge that the act of moving forward is in fact, all by itself, a choice . . . that we choose our behavior . . . that no one else can reach inside our brains and control our thoughts and behaviors, and that we can simply make the choice to eliminate the negatives.

We can make the choice to move, conquer, or redesign what we perceive as roadblocks in our lives, by choosing to substitute positive  and productive actions and behaviors at every turn.

For these choices to be meaningful, increased levels of consciousness are required. In other words, a more intense focus is necessary on the here-and-now present moment as much of the time as possible.

__________

Hey, scientists tell us that we barely even use 10% of our total mental capacity. Just imagine what’s possible if you can take it to 20 or 30 or 40 %! It’s been said that if we could use 100% of our brain power, we’d be able to walk through walls because we’d be able to separate the molecules in our bodies to allow for that possibility.

Too far-fetched for you? Ah, but that’s a choice!

Perhaps you’re simply choosing to make yourself content by not having to exert yourself to accomplish the higher levels of conscious existence you know you’re capable of? Perhaps you find yourself continually backing away from the reality of it all?

Could it be that you just lack any measure of familiarity with these unexplored ways of thinking, and they seem threatening to what you are used to? Or does it seem like too much work that’s not worth it? Do you figure maybe that you’re only going to live so long anyway, so why bother? Are you concerned with others’ opinions?

If you are truly serious about wanting to be a winner and about ushering your business entrerprise to unparalleled success:

You must also be willing to accept that a happier you who gives and accepts love of others freely (and I am NOT talking about free-love sexual energy here). I’m referring to how you treat yourself and others, specifically those around you every day . . . family, friends, acquaintences, business associates, even strangers.

Q. Where will it all get you?

A. Everywhere you’ve always wanted to go

 Drive your imagination forward with reality. 

Open minds open doors.  

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Hal@Businessworks.US

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Think you have

a busy business

 and lead a busy life?

Think about this quote

…and this 60-second bullet list!

Pretty scary stuff to be banging around your brain, eh? It’s no wonder you get yourself stressed out. Just think about the information overload comment and what’s happening in every passing 60 seconds worth of cyberspace. I mean,  any entrepreneur in her or his right mind could easily almost die or justify opting in to becoming an ostrich. 

But, no. Here you stand, taking it on the chin (and in the wallet)! You are in it, and you’re going to make it work for you because you are not a quitter, because you’ve got guts and gumption, because you believe in your ideas. What’s missing? Sometimes you teeter on the edge of not believing in your SELF. Sometimes you need a re-charge.

Well, step right up, business and professional practice owners and managers and operators and partners and investors! I know you think you’ve got a “killer” business, so I’ll tell ya what I’m gonna do: I’m going to make you an offer you can’t refuse. Are you ready?

Here’s the deal: You stop reading newspapers and news magazines and newsletters . . . stop watching and listening to news reports and programs . . . take more deep breaths than ever before . . . think more about your family than you normally do and say a few more prayers than you’re used to . . . for 21 days!

If you fail to make something of really major importance happen for you and/or your business in that amount of time –21 days, but you must follow the news abstinence path outlined– I will devote a full blog post to promoting your business interests for free plus provide you –also free– with a professional news release you can use.

I’ll even throw in step-by-step personalized professional guidance on how to make it work . . . Over $2500 worth of professional services for FREE if you fail to succeed with the approach outlined above. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer.

If you are successful, you get –free– a full 45-minute customized and personalized telephone consultation on how to make more effective and more economical use of your planned and existing marketing efforts. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer. 

Deadline: You have until July 29th to stake your claim. I will expect a dated, detailed report of the steps you take and the results you produced or failed to produce. You can contact me by email or phone message anytime, and I will respond promptly.

You have nothing to lose except news

(and that never changes anyhow).

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Not “Pie-eyed” intoxicated

. . .Pie-eyed as in bleary

from studying

 too many pie-charts!

Actually, if you have this ailment, you are either reading too much of USA TODAY, or you are reading too much into your competition.

Try the following exercise on behalf of the entrepreneurial professional practice or small business that you own or operate or manage or partner with. It will give you an “Aha!”

• First, draw a pie. Whatever kind you like is fine. Next draw a slice that approximately represents what you think is your business or professional practice share of the primary market you’re engaged in (SOM, as corporate biggies call it).

• Do something to highlight it: color, fill it in, draw your favorite fruit into it, add crumbs or a topping if you want.

• If your slice is too small to fit any decorative ingredients, put an arrow off to the side that shows your sliver and decorate your arrow (or if the sliver is simply a reflective glint off the pie tin, you may want to consider closing down and trying some other business . . . or there’s always government work that requires no pies and no thinking).   

• Next, assuming you do have a reasonable or promising piece of the pie in front of you, take an educated guess at what you imagine the sizes of the other market portion slices that each of your key competitors controls.

• Draw in and label those slices. Are you still with me, or have you been nibbling?

• Now stand back (or lean back) and take a good, hard look at this pie. It’s a graphic representation of the market your business is in. What’s going on in the middle?

• Scribble a little tornado into the dead center of the pie, overlapping all the tips of all the slices. That is where everyone in your market is killing each other, fighting to get a bigger share.

Just think about how much time and energy and money is spent in that little area of commotion. That little battlefield becomes so consuming and wasteful that many business owners and managers fail to see what else is happening.

Pay attention for a minute to what’s outside the pie (the box, the bun). What do you see? Endless space? More pies?

Have you, in other words, been staring at one star in the sky and not noticing the rest of the solar system? Or beyond? Have you been focused on one tree and ignored the forest? How about just concentrating on your one slice and seeing only what else is in the pie? There is a limit to the amount of toppings you can add, you know.

So why not (are you ready for this?) . . .

e–x–p–a–n–d—– t–h–e—– p–i–e—–?—–?—–?

What happens to your SOM when you make the pie larger? Yes, yes, the competition grows bigger too. But are you in business to succeed or to kill your competition? When you are the entity responsible for making the pie bigger, you are also going to capture the lion’s share of the increased market because you are the one opening the floodgate.

Instead of we’ve got better stuff and we’ve got cheaper stuff and we provide better service deals, what about looking around to see how many prospects there are out there who do not own or use ANY of your existing market products or services, and then take the high road that “We want EVERYone to experience this type of market offering!” 

Not sure? Call or email me. I love making pies bigger. Yum! Happy weekend. See you Saturday!  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!