I was down, but now I’m up,

cause the book is out . . .

and the book came in!

     And it’s even better than I imagined.  I couldn’t be more pleased than to be in the company of such warm-hearted and talented authors as are represented in the new Nightengale Press book THE ART OF GRANDPARENTING.

     It’s a terrific collection  of essays and short stories. Included is an engaging short story I’ve written about a Grandpa’s visit from his Granddaughter. You have  been hearing my horn toots for weeks on end, and the book is now officially born. If you’ve ever even thought about grandparenting, this collection will charm the socks off of you.

     If you are a grandparent,  or have a grandparent, or are about to become a grandparent, or are on the cusp of making someone a grandparent (!), get this book. It is  warm, witty, enlightening, laughable and provocative. It is all about grandparenting in today’s life, about not tsk-tsking kids for text messaging, but knowing what “txtmsging” means (along with LOL and W8 and <3 and ;<).

     It’s about the challenging,  undefined, and ever-changing role of providing value systems, camaraderie, spiritual support, encouragement and challenge without overstepping bounds or compromising parental control, without risking parental jealousy or being an annoyance. It’s about walking a thin line of leadership influence and letting your presence (note, not presents!) do the talking.  

     Am I excited about this? Does a baby need a diaper change? Sunday (9/13) is Grandparent’s Day. There couldn’t be a nicer way to express appreciation or honor a grandparent you know —anytime from Sunday, forward— with a copy of this refreshing new book. [Ordering details below]

     We’ll get back to business as usual  (if there is such a thing) tomorrow. Right now, I’m happily signing the first shipment of forty sold copies, while looking forward to sending one your way soon.

# # #  

Consultant: person

from 100 miles away

with a BlackBerry and laptop.

You better believe it  that clients give more respect to consultants from “out of town.” Besides that the out-of-town guy’s perspective is “totally fresh,” clients love to talk about the fact that they have a consultant who’s “totally hosing” them!

Why?  Who knows? And who cares? How to UN-do this unrealistic, warped mindset is what really matters. The best consultants are those who get the job done on schedule, pleasantly and reasonably.

And, by the way,  EVERY client loves consultants who are willing to work on a partial performance incentive basis! Hey, why not? Prove yourself. If you’re so sure you can solve the problem, you should be willing to bet part of your compensation on it, and of course charge more … especially where sales or savings commissions are possible! You can be fairly certain the out-of-town guy won’t do that.

First of all,  if you’re serious about wanting to do consulting work of any kind — regardless of your expertise — start with and communicate confidence (not cockiness!) by recognizing that you know more about the subject than any client, or your services wouldn’t be required.

Second,  roll up your sleeves and get to work being a consultant before you’re even hired to be a consultant. Show the client how you function be getting right to the heart of things. Take any minor issue raised in a discussion and ask questions. Listen carefully. Analyze and make recommendations. Do it in a relaxed manner.

And stop worrying  about giving away your expertise by solving problems that you’re not asked to solve and that you’re not being paid for yet. If you think you can do it, do it!

Avoid getting tangled up  in contracts, long-term agreements, petty lawyer-style compensation terms (Do you want to pay someone by the quarter hour for reading your email or letter or for listening to your phone call that outlines the basic logistics of what the working arrangements will be?) Like NIKE says, Just Do It!

If repeat business and referrals  are important to you (duh!), then focus on getting the job done, instead of telling how great you are. Track-records don’t produce sales unless you’re a major name athlete. Ongoing demonstrations of knowledge and know-how, and resources, and ability to communicate clearly will land the assignment AND solve the client’s problem.

When I started as a consultant,  I hired a consultant to “sit in” as my “assistant” and then later badger me with devil’s advocate questions to force me to stay tuned in and come to terms with my own problem-solving and communication skills. It was worth every penny! (Uh, you DO remember what a “penny” is?)

Bottom line:  There’s NOTHING can compare to working for yourself! If you’re out of work, have special knowledge and skill, have integrity, communications skills, and confidence … stop making excuses and go for it. You don’t need a BlackBerry and laptop. Just start with a phone, email capability, business cards, and determination!

# # #

It’s your business to keep

healthcare a business!

     Successful businesses  run on management that’s charged with taking responsibility to match authority. Yet we continually empower politicians to assume authority without making them accountable for taking responsibility.

     We elect and empower  people who are not business leaders, and they in turn appoint and empower other people who are not business leaders. And then we sit back and expect business leadership? You know what? We’re just not getting it.

     This whole healthcare fiasco  is proof of the pudding. It is impossible to dictate success because success is in fact determined by exercising the ability to rise above dictatorship.

     Federal Government  mandated healthcare cannot succeed because it will break what little is left of our economy’s backbone. And all of us will pay for that failure with our hard-earned tax dollars! 

     If you think $3-$4 per gallon regular  fuel costs are bad (and it was $2.75 today and rising in Eastern Pennsylvania), and you think healthcare insurance is outrageous, and that there’s a real shortage of good, qualified doctors available to choose from, think again!

     You may indeed  want to reconsider rushing to endorse the proposals our UN-businesslike Federal politicians are trying to ramrod into existence by emptying our wallets!

     If healthcare cannot be promoted  and run as a free enterprise competitive system and administered on a state-by-state basis, it doesn’t stand a chance of surviving… and the government’s feeble attempts to throw tax dollars at the auto industry will pale by comparison because the crash of healthcare will be paid for directly out of our own pockets for decades to come.

     While we’re at it,  by the way, education is the next explosion waiting to happen. Getting government hands off of healthcare will go a long way to getting government hands off of education.

     And if you’ve ever had a dream for yourself and your family, it should be for both of those events to occur. Why?

     Because when all is said and done,  NO one knows your and your family’s healthcare and education needs better than you and your family, and those needs are different in Delaware than they are in California, or Maine or Texas!

[Note: For what it’s worth, besides having seen Pennsylvania’s gas prices myself today (!), I have decades of experience as both an educator and as a healthcare management consultant. What’s offered above is NOT a matter of loose, unfounded opinion; but if you doubt, do your own homework!]

# # #  

RIP Police Officer Chad Spicer

Tonight’s blog post is dedicated to the family of Georgetown, Delaware, Police Officer Chad Spicer, 29, who was killed by gunfire last night in the line of duty during what was an attempted speeding vehicle stop after an apparent drug deal had gone bad. Officer Spicer leaves a wife and 3 year-old daughter. Another officer was wounded. Two suspects were apprehended; a third is still at large as of this writing. Details and family donation information are available at www.wgmd.com Rehoboth Beach radio.             

     It is a sad day indeed on Delmarva Peninsula.  Once again, we live through the senseless murder of a brave American who gave his life to protect those of his neighbors. One thing’s for sure, he never imagined leaving his family and friends behind like this when he woke up yesterday and reported for duty.

     If the odds for not surviving  another day haven’t crossed your mind lately, let this terrible incident be a reminder. We live lives too short as humans to devote our energy, time and attention to all the business stresses that run through our minds and shudder through our bodies every day.

     We may think that the older we get,  the closer we move to death’s door, but death makes so such exception when the suddenness arrives unannounced. When that moment is here, will we want to have spent our years and months and weeks and minutes being worried about business events that haven’t yet come… and may never?

     Will we want to have spent our time on Earth  dwelling on past business events that are over and done with, and about which we can do nothing to change? Just because we own or manage a business, do we use that responsibility as an excuse for mistreating ourselves and others, or even for wishing ill-thoughts?

     As our businesses go, so go opportunities to grow and help ourselves and others to better appreciate the riches of all that surrounds us every day. It’s easy to bitch and complain, to make excuses and blame. But “easy” is not part of being human. Genuineness is. Love is. Caring is. Hard work is. Service to others is. A sense of humor is.

     Business is our tool.  Let us use it to lead others to cultivate life by thinking and acting positively in all that we do. It may not always be possible, but it’s always possible to try.   

# # #  

… not the “beaten” path,

nor the one “less taken”

     When the last time you took a brand new business path? A new product launch? A new line or service extension? A new revenue stream? A new employment position? A new set of objectives, strategies, tactics? A new mission statement? A new vision statement? A new business start up?

     Was it successful? Did you bite the dust? What did you learn from it? Did you manage to stir up a lot of excitement that produced no payoff? Did you drag your butt into the thing and be greeted with enthusiasm personified? Did you charge at it head down and get a concussion when that wall came at you from out of nowhere?

     As any jungle-dweller will readily attest, (and, yes, it IS a jungle out there!) taking a new path often requires the help of a machete and a whole lot of adrenaline. This means you may need to be ruthless as a fruit tree pruner in swinging that sword to create your path or passageway.

     Clinging to old practices won’t help you now anymore than a crank-up rotary dial phone and a ream of carbon paper (if you don’t know what either of these are, you are probably a reckless, young entrepreneur who doesn’t have any old practices to cling to anyway, and you might as well go zoom off to Facebook right now . . . or something).

     On the other hand, if you’re a bit older than the txtmsg generation and you’re a true entrepreneur who’s only willing to take reasonable risks, and you’re sincerely committed to launching a successful venture, OPEN YOUR MIND.

     Be receptive to all the people, places, and things that –until now– you would never have considered worthy of your time and attention. Why? Because some of the world’s greatest ideas… the ones that really put a new venture over the top… come from forcing yourself to think differently!

     A fleeting exposure to yoga, or a snorkeling or grocery-shopping trip, or an hour of playing on the floor with a baby or a puppy, or telling your least favorite brother-in-law that you love him! You’d be surprised at the doors that your open mind will open if you’ll just give it the chance!

     You’ve come this far, isn’t it worth a short experiment to put your brain in a completely opposite/foreign situation/environment –even for an hour– to see if something clicks that can put your venture over the top. Of course it is! Don’t cheat yourself of a great possibility. OPEN MINDS OPEN DOORS!          

# # #  

“It’s not the economy, stupid!”

Anonymous paraphrase of some political statement

     From organizational development studies,  we know that the solution to every group problem lies within the group. From business success and failure analytics, we know the solution to every business problem lies within the business.

     Stop looking out the window for answers.  It’s NOT the economy that’s the problem. And the answer isn’t outside. The problem and the solution are HOW YOU DEAL with the economy!

Get this “throwing in the towel” and “folding up the tent” and “boarding up the windows” and “closing on Fridays” and “cutting back hours” mindset out of your mind.

You are not the Post Office!

You are not the government!

You are an entrepreneur.

YOU are better than that!

ANYone can quit when the going gets tough.

Success takes courage.

     Show some gumption, you!

     You were full of spunk  when you started your business. Did you lose your spunk when you lost your marbles when you lost you mind thinking that “too much other stuff was to blame?

     Have you chosen  for the economy, the market, the competition, the cost of raw materials, the overpriced goods and services, the disastrous fuel prices and cost of shipping, the lack of customers, incompetent employees, and overkill regulatory compliances to de-rail your business onto a failure track?

     Well? Did you?  Are you STILL using all this nonsense as an excuse for not working your sales pipeline? For not training your employees? For raising your own prices to keep from absorbing supplier cost increases? For not getting on-the-job as early as you used to? For delegating sales functions? For cutting back to “no-frills” customer service?

     PSSSSSSST:  No one else can sell your business products/services as well as YOU can! And no one else can appreciate and serve your customers as well as you. It’s your business; it’s your baby! Get back out there and start talking it up!

     PSSSSSSST:  SALES is the ONLY activity that brings in money! Turning off lights, doing your own books and taking out your own trash are nice economical and ecological things to do, but THEY DON’T BRING IN MONEY! 

     When you can cut out  the excuses, and realize that making your business successful in spite of what everyone around you may seem to be saying (because THEY haven’t learned to cut out the excuses) IS A CHOICE. You CHOOSE your behavior. And you CHOOSE your business’s behavior. It is just as easy (in fact easier) to choose success as it is to choose failure.

     Get your glove and get in the game, and step up to the plate when it’s time to make things happen. PSSSSSSST: Like…NOW?! 

# # #  

Faster Than A Speeding

Twitter Tweet . . .

First and foremost,  I hope that the “Twitter Tweeter” who is  responsible for the 9 words I plucked off of Twitter (to feature in my blog post tonight) steps forward. I’d like to put a gold-medal ribbon around her/his neck.

Staring blankly at the rampaging scroll  of recent Twitter trash, I was reading:

“Gosh” and “Golly” and Obama this and Rush that; how to get 14 zillion followers in 24 hours; who’s listening to Jeremiah Was A Bullfrog;what stale peanut butter tastes like; when did Jesus last appear in midtown Manhattan; what the weather is in Southwest Padula; the now infamous “I did not…” quote by Clinton; and how cool Ban-Ray sunglasses are; THEN 9 words rolled by that caught my eye . . .

WHY?

WHY NOT?

WHY NOT ME?

WHY NOT NOW? 

     Whoa!  I said to myself, “Self, these four questions, these nine words, could turn the business world around.” Then I scribbled them down quick before they fell off my screen into Twitter oblivion (Yes, some people do still write things on paper! And, yes, Virginia, there IS a Twitter Oblivion!).

     When I looked up,  sure enough; they were gone. Was it a mirage? NO, I had them on this little scrap that I stuck in my pocket. For days, I kept pulling it out to think about. Guess what I figured out? These 9 words could be the official Mantra for Entrepreneurs.

     These 9 words  are the reason that upstart business startups get started! I mean you’re not likely to see this grafittied on nursing home walls, or in the men’s room at your local bar. This is heady stuff here.

     WHY? WHY NOT? WHY NOT ME? WHY NOT NOW?  works big-time as a thought-provoking motivator for salespeople. And aren’t we ALL salespeople? Well? Aren’t we? When did the last day ever pass in your life that you were not trying to “sell” something to somebody?

     If you’re honest,  the answer may be “never.” Even babies and puppies try to get attention. The blessed difference is they don’t have hidden agendas! So, back to the question, and back to the four questions, and 9 words:

WHY?

WHY NOT?

WHY NOT ME?

WHY NOT NOW? 

     My humble suggestion:  Write them down, paste them up, and think about them everyday for 3 weeks. I’m betting that you will astound even your skeptical self!     

# # #  

And now’s the time to prune the

brittle dead and the overgrown.

     In this second straight year  of continuing economic setbacks for you and your business, you have no doubt suffered losses —money and people— you would certainly have preferred to avoid. And now you’re sitting out on the farthest-most limb of your company tree, saw in hand.

     Well, scramble back down  and spare that big old branch. It may not look altogether healthy, but there’s some green stuff coming out of those barren bark areas, and it’ll survive and thrive if you just —instead— get out the pruning shears for one last ruthless sweep of the brittle dead and the overgrown.   

     But, wait, you say,  you’ve done this already, just months ago! Well, if you’ll promise to shoot the message and not the messenger, I’ll take the risk of telling you that you need to consider it again. When overgrown shrubs and dead branches are lopped off, more nutrients go into growing that which remains and the discarded pieces will return to life in some other form.

     When you let go  of marginal employees, you are strengthening the organization and you are giving everybody a chance to reinvent themselves. They may not like it; they may suffer for it; they may not see it as an opportunity, but in the end they’ll be happier for finding work situations that are better suited to them.

     UNLIKE trees and shrubs,  you are dealing with human emotions and frailties, so a realistic tone of understanding, empathy, active listening, and genuine helpfulness is what you must offer as your end of the trade-off. Losing a job is equal to losing a life for many because it’s such a devastating blow to the ego and self-esteem.

     You must be tuned into  that dynamic and do everything possible to help ease the life transition your business survival needs are prompting. Yes, you must be firm in making and communicating your decisions, but you must also be willing to listen, eager to refer, agreeable to compensate, and share in the responsibility. Why? Because it comes with being a leader.

     And why now?  Because as we let go, we grow. Because the longer we hold onto weak, unproductive, marginal employees, the closer we come to the point of no return, where it’s simply too late to let go and too late to survive.

     Just keep in mind  that there is also a time for every purpose under heaven, and that one purpose of a leader is to show heart in helping the downtrodden to see the light, while showing courage in inspiring the strongest of remaining forces to move forward, onward and upward for the collective good.

# # #  

Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

# # #

This blog free via list-protected email: click RSS Feed above…$1.99/mo on  AMAZON Kindle. Creative? Add your own 7 words to the 318-day 7-Word Story (under RSS) We’re making it up as we go!  GET Hal Alpiar short story in Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING Amazon, B&N, OR order special (signed by Hal) pre-publication $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC @PO Box 1236, Millsboro, DE 19966. Include continental US ship-to address. 9/13 is Grandparent’s Day!

Is Your Business Jogging In Place?

Accountants and lawyers  (UGH! What a combination!) will quickly tell you that your company is a legal entity that needs to be thought of as a separate and distinct individual.

So, okay,  why should a company be any different than a person when it comes to cultivating and maintaining good health? Like, what could possibly be better for your business than to feed it nutritious meals?

  And while you’re at it,  make sure it gets a good night’s sleep as often as possible… but minus the pills; just turn out the lights. You might also see to it that it does the prescribed number and reps of bench presses, and that it jogs a couple of miles and swims a few laps every day.

  Some good head-clearing  cross-country runs beat jogging in place, by the way, and the swimming? Hey, it’s the best total exercise there is, with no pressure on backs, knees… or computers, file cabinets, copy machines and elevators.

Of course you also know,  while we’re on this subject of general health—-the ubiquitous variety, not some empty-suit czar called “General” —-that certain bad habits can do in even the most fiercely determined health and fitness efforts. You do know this. Stuff like smoking and alcohol or drug dependency will knock the greatest Olympian out of competition.

Sooooo,  why would you allow your business to develop destructive dependencies? Just because you hear other business owners moan and groan about the econ0my doesn’t mean you should be tossing in the towel anymore than that you should take up heavy drinking and drugs because your business is a couple of blocks away from a rehab center.

     Your business needs exercise!

Take it for a walk,  play Frisbee with it (no computer games; those babies are already over-burdened), go bowling. Air the place out. Periodic housekeeping is a good thing. Overhauling policies and procedures is an invigorating experience. Changing hours, suppliers, responsibilities, terms, and hats are all events that represent a clearing of the decks.

When new business  isn’t in your face, you need to be getting ready for it. Your company needs a little tree -shaking to let the nuts fall out. Sure, tree-shaking is good exercise. Anything you can do to work up a little sweat…

# # #  

Hal@Businessworks.US or comment below.

Thanks for visiting. Go for your goals!

So you had bad toilet training

as a child. So what?

     Imagine what this world would be like  without hidden agendas. Okay, maybe you can’t change the world. Imagine what your business would be like without hidden agendas? Your life?

“Man is not totally at the mercy of either his heredity or his environment, He can modify both.” It starts with increasing “a person’s awareness of the real power he has to direct his own life, to make decisions, to develop his own ethical system, to enhance the lives of others, and to understand that he was born to win.” 

Excerpts from the Preface of BORN TO WIN by Muriel James and Dorothy Jongeward

     Here’s the deal:  Psychological “game-playing” (often unconsciously provoked) has been defined by psychology icons Dr. Eric Berne and Dr. Frederick Perls as a series of transactions or communication exchanges (often repetitive) with a hidden motive or agenda.

     These “game” exchanges,  which may seem innocent and perfectly rational on the surface, can have extremely destructive mental and emotional consequences. “They prevent honest, intimate and open relationships” at home and on the job, say author/therapists James and Jongeward.

     They go on  to point out that we “wear many masks and have many forms of armor” that keep our true selves confined and unknown, even to ourselves. The possibility of encountering our own reality–learning about ourselves– can be “frightening and frustrating.”

     Many of us,  say James and Jongeward, “expect to discover the worst” when we set out on a path of self-exploration, “and a hidden fear lies in the fact that we may also discover the best.”

     To discover the worst  means we must “face the decision of whether or not to continue in the same patterns” of behavior, they say, and “To learn the best is to face the decision of whether or not to live up to it.”

     Because either discovery  may involve change, it is anxiety-provoking, which can be good or bad, depending on how we use the information and exercise the change.

     It all comes down to  making a conscious choice to learn more about what makes you tick so you can minimize game-playing, recognize it in others and not play, be better able to generally run a healthier more productive business… and experience a healthier and happier personal life in the process.

     What have you got to lose?  Finding out you had bad toilet training when you were three years-old? So what? Choose to make the reality of your present moment your focus, and watch the joy that comes to the surface, and stays! 

 # # #  

Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

# # #

This blog free via list-protected email: Posts RSS Feed (center col.)…$1.99/ month on AMAZON Kindle. Creative? Add your own 7 words to the 313-day 7-Word Story (under RSS) We’re making it up as we go!  GET Hal Alpiar short story in Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING Amazon, B&N, OR order special (signed by Hal) pre-publication $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC @PO Box 1236, Millsboro, DE 19966. Include continental US ship-to address. 9/13 is Grandparent’s Day!