Archive for the 'Listening' Category

Jul 27 2011

Midweek Crisis

Guess what today is?

                                        

It’s Wedsssdaaaaay!

                                                                  

                                 

Wednesday is business panic day.

The orders, checks, and promises that haven’t yet appeared need to be nudged to get them in before the weekend and the house will be crawling with friends, neighbors, and in-laws all weekend so Friday is dead-in-the-water day on the job, which means –YIKES! –the orders, checks, and promises have to be in by tomorrow.

Lions, and tigers, and bears, oh my!

So what’s the short story version? If you’re the typical entrepreneur (I know, there ain’t no such thing, but there are typical entrepreneurial behaviors), you have been running by the seat of your pants (or skirt) so long that you get yourself under water without a snorkel because you simply skip over that ugly time-consuming task of planning.

Then midweek brings crisis . . . brainfreeze without a Slurpee . . . om top of the usual Wednesday collision course, there’s also that REALLY important project you’ve been putting off that needs desperately to get done, and now it has to stay on the back burner for another week. Will there ever be enough time?

Truth? No. There’ll never be enough time. 

And my best educated guess is that most small business owners and operators would almost rather have a tooth pulled than have to sit still for more than 10 minutes to map out a plan for the week every week. But, y’know what? Y’gotta!  Those who take a deep breath, settle into a comfortable chair and plan the week . . . win.

Think of it this way: If your competitors do weekly action plans, and you don’t, they win. If you both do them, you keep the playing field level. If you do them and they don’t, you take the lead. If neither of you do the,, someone else at your heels  surely will, and will surely win.

Ah, but where to start? Start with the old stuff that’s already in the hopper. Hit on it hard as you come out of the box on Monday morning. Make the calls, write the emails, motivate and inspire. Once the old stuff is moving, jump to the new tasks, contacts, ideas that are presently in the works and that need to get pushed into the spotlight.

Save the unexplored concept stuff for last. Yes, you may never get to that last category, but, hey, y;gotta eat, right? As the current Administration in Washington has conclusively proven, hopes and dreams don’t put food on the table. Let the experimental new ideas simmer. This is not the time to back away from what’s in your face.

Keep focused on the here and now as much as possible. List and combine (but chunk up) “to do” items, then prioritize them in order of immediacy. Cross them off with a highlighter (so you can return to see what was completed) as each task gets done. These pages (dated) are worth saving (like a journal), even for tax records.

Fast-paced status report review meetings are best held (with agendas distributed Friday afternoon) as early as possible on Mondays to help map out the week. (Friday is the worst day for this for a hundred reasons). Oh, and if you’re not both feet into the tech business, do it all in writing on pads. Laptops and handhelds distract attention. 

                                                  

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Hal@Businessworks.US  302.933.0116 

 Open minds open doors

 Thanks for visiting.    God bless you. 

  Make today a GREAT day for someone! 

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Jul 14 2011

Do I? Do I What?

Do I understand you

                                  

  correctly to mean…? 

                               

 Can you give me

                    

an example?

          

When you’re not 100% sure that you fully understand the meaning and intent of someone’s words, ask paraphrasing-type questions

. . . and ask for examples.

~~~~~~~~~~~~~

Asking these two questions is evidence of quality leadership. Because true leaders listen. Paraphrasing and asking for examples are key indicators of effective listening. The responses clarify. The responses help ensure accurate two-way communications, and they help prevent errors and misunderstandings.

Simply by posing these two questions (plus this one), leaders can help agitated people (e.g., upset employees, irate customers, impatient investors) to jet down. The asking alone serves to build trust, loyalty, teamwork, and promote open innovative exchanges. It also, by the way (but not unimportantly), reassures, flatters, and compliments.   

Used correctly, paraphrasing is equally effective in personal life as well as business. Business partners, employer/employee and parent/child relations, teacher/student, married and unmarried couples and family relationships can all benefit by using paraphrasing.

It is, in effect, a clarification checkpoint practice that works. 

                                                       

What does “used correctly” mean? Process. Dynamics. The process and dynamics of asking the questions — the how, when, where, and circumstances; the nature of the people involved; the nature of the actions to be taken or tasks to be done– all have a bearing on the value of the outcome. How you ask. Your tone of voice. Your posture.

Yes, some could see this kind of attention to communication detail as a lot of unnecessary work. Those people are choosing to feel threatened by the intrusion of having to expend extra energy and time (yes, it will take more time that “normal” for a meeting or phone call or e-exchange) to get stuff right the first time instead of on a re-visit.

If you’re not presently building these kinds of questions into your daily practice of leadership –business, home, professional practice, community organization, classroom makes no difference– put it to the test. You will find, inside of just three weeks, major improvement at many levels, including increased receptivity.

You can greatly enhance the prospects for yourself to succeed with this challenge by adding note taking to your listening time. If you think it makes people feel good to be asked if you’ve understood something correctly, or to provide an example, wait ’til you see their faces when you start jotting down what they say.

Back to the agitated communicators, when you can also ask someone: “Would you mind please slowing down (or repeating what you just said) so I can make some reminder notes for myself to be sure I don’t miss any of the important things you say, I will appreciate it. Now if I understand you correctly to mean…?” You defuse the upset.

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Hal@Businessworks.US  

  Open minds open doors. 

 Thanks for visiting and God bless you.

   Make today a GREAT day for someone! 

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Jul 13 2011

Twisted Meanings

The mouth says “Yes!”

           

 but the body says “No!”

                                                                                                                                   

What’s wrong with this picture?

You stand there, head down and tilted to the right, parentally staring over the tops of your glasses.

Your arms are folded defensively across your chest.

Your aggressive right-side shoulder is turned away and leans on the doorway or wall.

Your aggressive right-side foot is being held back by your receptive left-side foot which has it blocked or covered.

And you are telling your contentious investor or your irate customer that she is right, that you agree completely.

A mixed message? 

_________________________

Great sales professionals know that when your job involves some form of persuasion (name just one that doesn’t!), you can’t learn too much about body language.

Why?

Because without some great theatrical dynamics in your DNA, or having taken some pantomimist course of study, people’s bodies speak truer than their mouths.

(Precisely why txtmsgs fail in every attempt to exercise persuasion.)

                                                                       

Without being able to see firsthand how the person or group you’re communicating with responds to greatly handicaps the persuader’s ability to gain acceptance. Remember that every successful decision to buy, or buy in, is one that’s emotionally-triggered–not logically reasoned.

Telephones are a step up from texting because careful listening allows us to “see” responses like a smile, a frown, anxiety, preoccupation, anger, but it’s true that there is nothin’ like the real thing, baby! Skype? Pretty close to in-person, though you’re not likely to ever know if the tie and jacket are just upper hosts to underwear and bare feet!

Studying up on observation skills is always a good thing, but don’t expect it to suddenly turn your tide. Careful listening and effective eye-contact (note the word “effective” means to eliminate staring, glaring, leering, and flirting) are equally important assessment tools. They give you the unspoken chance to make adjustments.

Great athletes will tell you that the ability to make adjustments –batter to pitcher, quarterback to hard-charging defenders, boxer to boxer, skier to slope conditions, golfer to wind, marathoner to temperature, etc.– is the difference-maker and deal-breaker when it comes to actual performance.                                                                                  

Still trying to think of a job that doesn’t involve some form of persuasion? There are none. And that should tell you something all by itself. The better you can be at quietly and unobtrusively “reading” and processing another’s body language (kinetics, if you prefer formality), the more effective you’ll be at growing your business.

When you note someone folding arms, crossing legs, sitting back, jiggling a foot, or steepling their fingertips, you must decide how to mentally/physically/emotionally step back from whatever you’re representing, long enough to prompt a change to more receptive posture before moving forward.

Thinking is one thing. Awareness is another. 

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Hal@Businessworks.US  302.933.0911 

  Open minds open doors. 

 Thanks for visiting and God bless you.

   Make today a GREAT day for someone! 

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Jul 10 2011

The 8th Secret

Ever notice how the

                         

number “7” is magic??

                                                                             

Well here, entrepreneurs,

                      

is number 8!

                                                           
With special thanks to www.Twitter.com/RealLifeSecrets for the first 7 one-word “secrets to life” — Listen, Read, Love, Fight, Believe, Live, Pray. You can follow @reallifesecrets for more.  

                                                                                                                            

 

Okay, so: 3 wishes and 3 kings. But there are SEVEN of everything else — 7 seas, 7 habits, 7 brides, 7/11, John Elway and Mickey Mantle, The “Number of Perfection” in the Bible, so why shouldn’t there be 7 secrets of life? And why should there be anything else besides: 1) Listen, 2) Read, 3) Love, 4) Fight, 5) Believe, 6) Live, and 7) Pray?

Oh, but there is. There’s one more. Can you think of what it might be? I mean, just imagine, if you’ve done all those great seven things consistently, what else could possibly matter? What else could be so powerful? A number 8? Seriously?

                                                                    

We’ve learned that effective managers, salespeople and professionals typically spend 8o% of their interactive time with others: LISTENING. So that first one certainly makes sense. And except maybe for the guy who invented fire, I’ve never heard of anyone becoming truly successful without reading, as much as possible, as often as possible.

Oh, some entrepreneurs may run successful businesses and possibly even successful families without reading, but they probably are not successful with their own physical and/or emotional health. Or they may have great health and successful businesses with no satisfying family life. You get the idea. Listening and Reading are a package deal. 

Love. There’s that word. It reminds me, by the way, to suggest you check out Rob Bell’s vigorously debated new book, LOVE WINS. Besides smashing lots of theories and age-old teachings, it’s a smashing (provocative, quick, and illuminating) read. Love. So craved. So sought after. So misunderstood, So indispensable. So strengthening.

                                                                   

Surely, you can add your own “descriptives,” but suffice it to say that Love is certainly worthy of being one of the magical seven. Then there is “Fight.” A peculiar item on the list? Not really. My college motto in Latin: Certa Bonum Certamen” (“Fight the good fight”) — ah, yes, in that light of “Standing Tall,” who could find fault?

Believe. Well, without that, there can be little of worth remaining, true? But every true entrepreneur believes in what she or he is doing, so not much need to dwell on this one. Now: Live. This is something only a few entrepreneurs –the successful ones– actually do. Not nightly partying. Daily enjoyment of being alive.

Ah, and then there’s: Pray. If you haven’t in awhile, I recommend you get on with it — more than you think you should. If you already do this, do more. Many of the most successful business owners and managers I’ve known (of thousands) make a point of praying dozens of times each day. Not just requests. Prayers of gratitude.

[Are you thankful for your vision that allows you to read this right now? Room temperature? The chair you’re in? Your last meal? Your next? Your family?]

                                                                               

So you’ve labored through all this just to see what Number 8 is all about. If you haven’t yet figured it out, you won’t be disappointed. It is the one secret of life that’s joined at the hip with all the rest: Be Honest! Nothing speaks higher of your integrity, reputation, intent, and authenticity as a person.

If you seek trust, be trustworthy.  

                                                                                       

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Hal@Businessworks.US  931.854.0474

  Open minds open doors.

 Thanks for visiting and God bless you.

   Make today a GREAT day for someone! 

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Jun 20 2011

JUSTIFICATION EMANCIPATION!

Chinese Proverb . . .

TALK DOES NOT

                            

COOK RICE!

 

 

Like facing a mental firing squad, being called out to justify your existence –by anyone with clout: a client, customer, partner, investor, lender, referrer, founder, advisor, even some braindead government regulatory agency official– can paint you into a corner of zero return on your time, energy, money, and often innovative talent as well. 

Justifying decisions and actions may be important in a courtroom but, in business, searching for reasons wastes enough time to prevent a needed quick-fix, to intercept momentum and slow down progress, and to prevent the launch of creative fantasy into innovative reality… a process today’s economy needs more of rather than less! 

Many entrepreneurs seem to include some form of justification frustration in their list of reasons for giving up corporate or government careers to join the ranks of the self-employed. “I hated having to always subject every breath I took to someone else’s microscope. Getting the job done on time is what should matter, not how or why.”   

Talk may serve to satisfy boardroom egos and government budget rationales, but if you own or operate a small business, it doesn’t cook rice! 

                                                                               

In our steadily sinking economy, it serves no purpose to patronize and pander. Telling your supporters that things are still not where they need to be but that they are in fact better than they once were means absolutely nothing. Nada. Zero. Action still speaks louder than words. Responding with a sense of urgency still counts big-time. 

All those business guys with clout (in the top paragraph) care only about results! ROI. Benefits. What’s in it for them? How soon can they realize value or affect a turn-around? So the trick is to side-step requests to justify yourself by answering demands to explain why the rudder broke, and to use that time and energy instead to right the ship.

It’s called an “action attitude.” Every successful entrepreneur I’ve studied has practiced it under fire, when the chips are down. Those I’ve seen who dwell on “getting to the bottom of things” usually do because that’s what they choose to preoccupy themselves with, instead of moving forward. 

If you think you need all the answers in order to move on, you’ll never move on. Which brings us to the central message here. Sure there are times when we need to explain ourselves for the sake of maintaining household or employee harmony, or to satisfy an upset customer who demands it, or to keep an investor at bay. But:

You need to free yourself from always feeling that you have to justify yourself.

                                                               

It reportedly took Thomas Edison 10,000 attempts to invent the light bulb. Imagine if he had to stop and explain his way out of each failed effort? We’d still be sitting in the dark! Life is to short to worry about what went wrong. Focus on getting things to go right!                                         

                                                 

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Hal@Businessworks.US or 931.854.0474

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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Jun 11 2011

COUNTERCLOCKWISE CREATIVITY

Stop worrying, creative-types…

                                                                                                                          

You’re not going

                                 

the wrong way

                                           

. . . you simply have a unique perspective! 

  

You’re an artist, writer, sculptor, musician, photographer, performer, designer, craftsperson, stylist, architect, landscaper, sign-maker, entrepreneur . . . and people call you “Weirdo”

__________________________
                                                                                                                                                                                                             

You laugh it off . . . but, somewhere deep inside, you worry that maybe you are weird. (I’ve been there; I know.)

After all, you hardly fit those corporate suit meetings or the trappings of that threatening vast jungle of government incompetency. And you do indeed march to a different drum. You’re really not anti-social or inherently contentious. You simply are what you are. Period.

So much of what you do requires isolation, keeping “strange” hours, eating only when you’re starving from whatever the closest container may hold, not watching TV, forgetting birthdays and anniversaries, periodically forgetting to wash or brush your teeth or fasten your seat belt, or even to use the bathroom until it’s almost too late. 

Many creative businesspeople fill in the blanks with Twitter. It’s a good social outlet, and a decent sales tool for those who work at it.

There’s little point in trying to explain to others what makes you “counterclockwise”

— that you’re really not going the opposite direction of society, and clocks.

You are just standing behind the clock, reflecting what’s in front of it. You’re simply thinking and functioning from a different perspective.

HA! Sort of like a dyslexic visionary? ;<) But hey, whatever works, works.

                                                            

If you can see the same thing differently from the ways others see it, you have a special God-given talent worthy of nurturing and training and developing. In other words, make the most of what you have and stop thinking (worrying about) what others who lack those skills might say or think about you. Rise above it!

Accept that you are extraordinary.

                                                               

Easier said than done, you may say? Then reach into one of those deep dark corners of self-expression and remind yourself that it’s a choice. Everything you do and say and create is a conscious or unconscious choice. HOW you create and innovate (following a creative idea all the way through to completion) is a spiritual process.

That HOW part –your ability to capture, control, and exercise your spiritual process– is the difference between you and your white shirt and tie brother-in-law or athletic “jock” sister or your federal/ county/ town agency employee neighbor. The HOW process is what comes from your heart and soul. It is what primes the process pump.

You need always to be focused in the present, here-and-now moment as you perform for it only takes one slip of the knife, the brush, the camera, the tongue, to deliver catastrophe to your heart and soul. Here’s the best way to do that: Deep Breathing. (It keeps you in touch with your self, and each passing moment as it passes!)

When you DO come out of your artsy little closet to rub a few elbows, practice asking questions and listening carefully to the answers. Every question you ask and every answer you get holds out the promise of spectacular creative thought because it’s coming from outside of you but is something you ignite.

Rely forever on yourself and your instincts.

                                                                    

You are more often right about a creative decision than you give yourself credit for. When it comes to business, if that’s a problem, study up on it. It’s not as complicated as you may think. Like finding a doctor who’s skills and experience match the ailment, find professional services with creative management experience.

Or, when you get to the point of possibility, hire or commission someone with good business sense and/or good organizational skills and a sense of finances — someone you trust who can take it all away from you. But be careful to not use the occasion of such new found freedom to slack off or get careless. It’s an opportunity to grow!

                                               

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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May 15 2011

Why Texting Doesn’t Cut It!

What you see is what you get,

                         

and with Txt Msgs,

                                                                                      

you see nothing!

 

 

In-person meetings are most telling. Phone calls? At least you can “hear” a smile or gasp or snort. And, if you’re paying attention, you can usually tell if the person on the other end is paying attention. Even emails give you a clue. Texting? Fuggetaboudit!

According to my friend Jeff Banning, president of award-winning third-party logistics provider, Trinity Logistics, Inc. in Seaford, Delaware:

effective communication is only 7% verbal. 38%, is (transmitted) by your tone of voice, and 55% is through non-verbal body language.”

Are you taking note, sales professionals?

 

In other words, more than half of effective communication is not spoken!

With hundreds of employee “teammates,” Jeff oversees more than seventy successful offices across the country, so I believe what he says.

Because we are humans (or is that too presumptuous?), we get fooled sometimes. But we all know instinctively that we are less likely to be fooled when we can take stock by looking someone in the eye.

Eye contact of course is hardly within the realm of txt msg textability.

. . . Or emails. Ah, but emails at least do provide us with some clues . . . I’m not referring to the chit-chatty ones or quick one-sentence back and forth emails. I mean significant emails — ones with proposals. reports, attachments, outlines, strategies, plans, applications, etc.

Someone who doesn’t use spellcheck, for example, or avoids greetings and sign-offs, or who clearly never takes the time to read what she or he wrote, and specifically to read it out loud to her or himself (which all great writers do, by the way), tells us the sender is likely rude and/or insincere.

How can you tell when someone is lying? Teasing? Taunting? Smiling but angry? In a superiority mode? Anxious to leave? Eagerly interested? Tolerating? Bored? Ready to explode? Thoughtfully considering? These and other responses are right in front of you, staring you in the face. The “eyes” (with apologies to Parliament) have it!

This doesn’t mean you must always be in some one’s physical presence in order to “read” the meaning or intention of his or her messages by checking eye movements and facial expressions.

If you’ve read enough of my blog posts over the last few years, you know when I’m kidding or serious. You know when I’m sad or angry or frustrated by the words I use and how I present them. You can generally discern other people’s “tone of voice” even when you can’t physically hear them.

But when situations and/or people involved are important, nothing beats the unspoken messages that come from other peoples’ eyes. Yes, like the song, there are indeed “Lyin’ Eyes,” but paying careful attention (not staring or glaring, mind you) to what you see in the eyes of a speaker or presenter will minimize being taken advantage of.

The only way on earth that you can be effective at “reading” others is by keeping yourself grounded, and focused on the here-and-now present moment as much of the time as possible. Aside from monitoring your pulse or heartbeat (which can get a bit awkward under some circumstances), this no-fail approach is worth your one-minute review.

 

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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May 12 2011

Can You Hear Me Now?

Entrepreneurs and Leaders

                         

Who Listen 

                                        

Win Big in Tough Times 

STEPS TO IMPROVE YOUR LISTENING SKILLS NOW

 

Do you hear what I hear? Listen, do you want to know a secret? Hear Ye! Hear Ye! Friends, Romans, Countrymen, Lend Me Your Ears! The Listening Audience. I’m all ears!

 

You can’t be a better listener just because you decide to listen more. You must also decide to keep quiet. And those who excel at listening skills will tell you that you must actually use a pen and paper (you DO remember what they are?) and write down notes about what you hear. Paraphrasing is critical. So are observation skills.

Plus, taking notes flatters any speaker.

Let’s hit on some key points:

                                             

1. PARAPHRASING —“Do I understand you correctly to mean…?” and “What I think I hear you saying is…!” are the most effective and most commonly used sets of words for rephrasing some one’s comments. When you do this, you are in effect checking to make sure that you accurately understand what the speaker intends.

Yes, it takes more time. Yes, it can be harder than assuming. But–in the end– it’s like the carpenter/surgeon slogan: measure twice and cut once. It’s an insurance policy on transmitting accuracy.

2. OBSERVING — You need not be a kinetics expert to see that the body language that accompanies the words spoken either confirms or contradicts what is being said.

Someone who claims a willingness to cooperate with you, but whose arms are crossed is responding defensively regardless of what words she or he uses. Hands on hips, or clasped behind the head are signals of superiority. So is the joining of fingertips on both hands.

(The challenge is to make these postures change without directly addressing them.)

3. NODDING AND VERBAL UTTERANCES — Generally (unless they’re overdone) these physical responses indicate agreement and that the individual involved is paying attention. Not a bad idea to nod and make some positive sounding “um’s” occasionally when you want someone to know you’re tuned in, and in the boat, so to speak.

Equally commitive signals are leaning forward, sitting forward, feet flat on the floor without jiggling, and both hands flat on the table. A jiggling foot or leg indicates that someone’s anxious to get out, get away, finish up.

4. ASKING QUESTIONS — People will know you are interested and engaged when you ask good questions along the way . . . not questions to trip somebody up, questions to learn more. Whenever it’s possible and makes sense and works to clarify, ask for examples. Ask for diagrams. Ask for demonstrations. Ask for samples. Ask.

5. MONITORING YOURSELF — Stay as close to the commonly accepted effective communicator guidelines of speaking 20% of the time and listening 80% of the time. (Asking questions helps.) Take some deep breaths, especially when you start to feel impatient or edgy. Deep breathing helps you stay in control.

The dynamics of all the above apply equally to situations where you are not face-to-face. Telephone and video and webinar conferences are good examples of places to carry over the same disciplines. If you think about it, you’ll also see that similar applications are possible (and advisable) with written/email/text message communications. No, you can’t physically “see” another person, but you can sense and imagine based on responses you get.

If you work to listen better, you will hear 

more “cha-ching” in your cash register! 

                               

 

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STRATEGY/ CONTENT/ CONNECTION

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——————-

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Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

 

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May 11 2011

Are you a leading leader or lazy lecturer?

Being smart enough to

                                                   

practice what you preach,

                            

separates leaders

                         

from lecturers.

                        

                                              

Lectures are discourses packaged for delivery to “career students,” government employees, and sheep.

                                             

None of these needy creatures care about whether a lecturer has lived up to the spirit and letter of the lecture focus, or has actually practiced delivering her or his lecture to a match-up audience in order to gather advance feedback for adjustment purposes. Lecturers rarely indulge in studying themselves or their audiences.

So practice –for the purposes of this post– means doing what you ask or tell others to do, but it also means trying out and rehearsing your presentation of what you plan to say. How else can you make sure it communicates clearly to those you seek to communicate with? Simple enough, yes? But, aha! It’s rarely done, except by leading leaders.

If you’re not in a business emergency or an emergency business, slow down what you have to say long enough to think through what you have to say before you speak, before you hit “Send,” before you release or publish it. . . in person, on the phone, in emails and text messages . . . in meetings, presentations, and marketing.

                                                                                 

Regardless of the nature of your business, are you certain your words, and vocal or written tone of voice are effectively communicating the ideas and points you want to convey? Have you tried, tested, and rehearsed the important messages in ways that encourage and generate meaningful and honest feedback? Are you sure?

You know all that stuff about first impressions, active listening, and soliciting effective feedback, but are you doing it? Have you set yourself up to be approachable? Great writers get great readers to review and edit their drafts.

Smart entrepreneurs and business owners often clear subject matter they want to transmit or present with their lawyers, accountants, advisors and consultants, investors, partners and referrers, but fail miserably to get representatives of their target audiences to tune in, understand, and respond productively to their spiels.

If you fail to get direct and primary feedback from your sales team and key customers, for example, on a new marketing direction or branding program or revenue stream, you are likely to fail with it.

It really doesn’t take much to advance-check your facts on Bing or Google.

It doesn’t take much time either to advance-check the opinions and perceptions of those you seek to impact.

The medium is (still) the message — at least half the message anyway.

Professionally-run focus groups and interviews are hard to beat for first-hand qualitative input.

                                           

HOW you come across cannot be a random hit-or-miss event when it’s an investor, bank loan, partnership, major customer account, or key employee you seek to influence. Reassurance comes from asking and adjusting, asking and adjusting, and asking and adjusting.

__________________________

“Yeah, but I’m better when I wing it!”

                                                

Don’t kid yourself. That’s an excuse to not do the hard work of preparation. You may think you’re a great spontaneous presenter, but you should know that others can tell when you’re winging it!

— —————————-
                                                                           

On top of all this rationale, the icing on the cake, is the intangible but striking value of engaging others in your process. By soliciting others’ opinions and judgments, you are motivating, encouraging, and rewarding those you draw from. You set them apart by sharing a special level of trust with them.

Think about the feelings of importance, responsibility, and confidence you feel when others ask for your input. Leading leaders lead by inspiring enthusiasm, innovation, and entrepreneurial thinking. They motivate others to achieve. Practicing what you preach motivates others to achieve.  

                                   

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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May 02 2011

Well done, Mr. Obama! Now let’s get down to business, shall we?

An open letter to the President . . .

CONGRATULATIONS, Mr. Obama,

                                       

for a job well done.

                                

Now let’s get down to business!

 

Ah, at last. For what appears to many to be the first time since assuming the Presidency, you have actually acted in what most of the world’s eyes and ears would surely agree to be a “Presidential manner.” You have risen to the task of delivering a non-political Presidential attitude. Thank you. It’s a burst of fresh air.

Your “watch” has brought a piece of justice to America. Thank you!

It is time now for you, personally (and Presidentially), to bring justice to America’s entrepreneurs . . . to recognize and accept that it is SMALL business that ultimately holds the key to turning around this miserable economy, which many small business owners feel your political agenda has been insensitively fueling.

You stated today:

“Today we have been reminded as a

   nation, there is nothing we can’t do.”

                                                            

Your statement no doubt includes being able to rise above political campaign agendas that have fostered one unrealistic attempt after another to turn the economy around. And I don’t think anyone faults you for trying.

But, clearly, you have not respected entrepreneurial small business and professional practice owners and operators and managers. Your economic recovery pretenses have done nothing except increase taxpayer burdens -especially for small business– and have only served to mushroom the federal deficit.

Your statement would also seem to include being able to follow the footprints of history in stimulating —instead of bumbling corporate giants and incompetent government agencies— small entrepreneurial business startups.

Surely you have the proof of this wisdom. You need look no further than the genuine job-creation pathways carved out by new small business enterprises. It is there that you will find true economic growth.

Americans are universally proud today of the military intelligence and guts it took to destroy the evil leader of the terrorist world.

But we continue to remain hopelessly (and needlessly, many believe) bogged down in this economic quagmire.

                                                         

We are paying more than we should have to pay at the gas pump. This means that we are having to charge customers, clients, and patients more than we want to for shipping and transportation. And higher shipping costs mean higher food prices. Of course you know this. But you’ve been trying to put out the fire with gasoline!

These are not whining complaints. But the solution –contrary to your recent suggestion– is NOT to get a more fuel-efficient car. It is also NOT to stop using FedEx and UPS in favor of the less expensive (and totally incompetent) US Postal Service. Neither is the solution to eat more junk food because it’s cheaper. 

Many of us who own and run small businesses, Mr. Obama, are overtaxed and over-regulated to the point of bankruptcy. Instead of being free to innovate and lead the way (as in all economic turnarounds), we are forced to follow those who have no business sense, understanding, or experience . . . and who are unwilling to seek it!

Can we now finally sit down and talk about politically-UNencumbered, real and genuine tax incentives that encourage new small businesses to create new jobs and reward them for succeeding?

Can we do this with real small business leaders — NOT the corporate executive-laden SBA, or government Economic Development groups, or professorial think-tanks?

                                                     

Can we do it now? Are you willing to take a reasonable entrepreneurial risk and sit down with some real small business people? Will you listen instead of defend? Will you process instead of preach? Will you give America’s 30 million small businesses genuine incentives and a free hand to go to work to solve the economy puzzle? 

America loves that the first step behind the promise of rooting out terrorism has at long last been honored. Now it’s time to return the economy–the issue that undermines all others— to the point that allows people to regain their dignity and self-respect without reliance on government handouts and token pats on the head.    

We have earned more than lip service, Mr. Obama.

Can we do it? Can we do it now? 

                                                

# # #

                                                         

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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