Archive for the 'Management' Category

Mar 03 2011

We, Dear White House, Are Watching!

There are 30 million of us,

                                            

and we know better!

                                                                                    

 

Through your manipulated mainstream media mouthpieces –specifically all the TV networks (except Fox), public radio, and most major newspapers– you and your union-thug cronies can talk until you’re blue in the face trying to convince us all that the economy has turned.

We know better.

                                                                                     

We are the 30 million catalysts of America’s society and economy who own and run small businesses.

We see the truth. We are not stupid. We know the economy has not turned.

In spite of all your empty claims and false promises, we know this is only the beginning.

We are watching

                                                             

. . . the gas pumps guzzle our wallets! While you cheer the rising prices to “urge more prudent energy spending,” we are paying more to ship and transport less. (And forget about pleasure travel!)

Are you truly so naive as to think that preserving obscure wildlife species (like spotted owls?) that barely even inhabit America’s vast oil-rich tundras to start with, could possibly be more important than our nation’s self-sufficiency and long-term human survival?

How much longer do you think you can continue to cultivate our nation’s dependency on Arab oil supplies when there’s more than enough in the U.S. to be able to cut those ties completely?

Let we whose lives your decisions are impacting make those choices for ourselves and our own grandchildren.  

                                                         

We are watching

                                                                        

. . . food prices soar. We are eating (and feeding our families) less healthy more affordable meals in order to cut costs. Food costs will continue to rise as Arab-imported oil costs rise.

At some point, your defiance will shut down the shipping industry, and the rest of our industrialized nation will get flushed away in its wake. No? Then prove it. At the very least explain it! 

Your creeping socialism power-craze has overtaken the reality of America’s survival. Your misguided actions are succeeding at snuffing out the very spirit of entrepreneurship that has made America great! 

We are watching

                                                              

. . . your tax dollar handouts go to bungling corporate giants who contribute not one iota to new job creation.

We are watching

                                                                             

. . .  unnecessary useless jobs be “created” in government so you, the bosses, can step back and smile and orate and snap your suspenders and gloat about all the new jobs being created.

Those meaningless jobs accomplish nothing except increase the already-catastrophic deficit that you have had the power to fix by putting an end to your administration’s reckless spending. You have instead opted to usher in a state of chaos and convulsiveness that tears at the very fabric of American life and America’s families.

Exaggeration? Oh, how we wish that were the case.  

Evidently, the news has somehow escaped you that America’s 30 million small businesses account for the vast majority of new jobs (97.7% by some estimates!). 

It must be hard to accept and act upon that fact when you’re deliriously busy spending the tax-dollars extracted from those same small businesses, and using them to bail out the dark corners of corporate incompetency.

Adding insult to injury, you’re using our hard-earned tax-dollars to secure and pay back voter support by urging we cave in to gluttonous union demands. You’re trying to improve education by increasing (already outrageously high) teacher benefits? Do people perform better because they’re paid more? That’s a new one.

Isn’t it bad enough that small business will be paying through the nose for ten years just to cover your inept healthcare plan that simply cannot achieve the ends you think the means are designed for?

Okay, maybe these questions won’t get answered, but the small business owners and managers of America will have to be answered. The political rug you’re trying to sweep us all under won’t hide 30 million self-starters. 

We are watching, and soon

                                   

(11/06/12) we will be acting!

                                                                      

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Mar 02 2011

BUSINESS CRASH

MAJOR GOSSIP, LOOSE LIPS,

                                  

(& BIZ TLK TXT MSGS)

                      

ROCK FOUNDATIONS

The heading above is not a code. It is what it is. Misdirected and misunderstood and miscommunicated talk ruins companies. It rocks the business foundation like an earthquake. Some survive. Many don’t.

Small business failures are blamed on as many reasons as there are small business, yet every single one of them reduces itself to poor management.

Go ahead and accuse under-capitalization, faulty equipment, incompetent staffing, ineffective marketing, convoluted financing, the rotten economy, and your mother-in-law, but the truth will out:

The true culprit, inevitably, is  poor management!

And heaven knows the failure rates alone walk with a heavy foot. As fuzzy as the attempts to grasp accurate figures, it is commonly accepted that only two-thirds of all small business startups survive the first two years and fewer than 50% survive to become four-year-olds!

If you’ve got some startup ideas,

you may want to read that statement again

. . . and the next one!

                                                        

Toss in that on the average a business startup will not likely break even financially (if it survives long enough) until year six, and it’s often quoted by the inept SBA that nine out of eleven new businesses fail in the first ten years! It’s no wonder that those among the weak-willed tend to flock toward cushy government jobs.

One of the leading indicators of poor management is poor people leadership, which translates to poor communications, which translates to that whole “Loose Lips Sink Ships” expression — too many people talking too much too indiscretely to too many others, both inside and outside the company.

And the rapid onset of text messaging has both

amplified the risks and raised the stakes.

                                                            

When employees are unhappy, they talk. Unhappy employee talk creates waves of negativity, which can ultimately build to tsunami proportions. The business goes down and the owner throws up his or her hands proclaiming some vague reason. But, in the end, it’s poor management.

Savvy business leaders know that it’s not always money issues that harbor employee resentment. They know that happy employees are people who are challenged and who are given responsibility.

Happy employees are people who naturally seek fair compensation, but who will –more often than you might imagine– settle for frequent (and genuine) praise and small, frequent expressions of gratitude. And happy employees don’t indulge themselves in orange-alert-level chatter. They don’t host or entertain gossip.

When employees like their jobs, they also talk. And that talk is positive. It cultivates sales, community respect, and more employee positiveness. So, there’s some kind of choice here?

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Feb 26 2011

Are You Conscious or Unconscious?

IN LEADERSHIP, SALES, AND ENTREPRENEURSHIP . . .

                                               

It’s NOT Consciousness

                                     

vs. Unconsciousness

                                      

It’s how you make them

                              

work together!

                                                                                                                   

                                                                                 

I just received an email from Dr. Royston Flude in Switzerland, a long-time friend and past business consulting associate. Our connection dates back to the “Dot Gone Revolution,” to Internet business management and writing interests we shared at that time in New York.

Dr. Flude, I might best categorize as a global futurist. He has one foot planted firmly in the pursuit of scientific discovery and applications to life and business management, and the other planted firmly in the universes of prayer, consciousness, and human behavior. More details available at www.cmdc-spoc.org

Royston tells me he has been working on “the impact of Consciousness and its therapeutic outcomes.” Related to that, he notes he “can confirm the power of a strong self-worth and prayer” and that he is conducting some research in the U.S. on the outcomes associated with the use of therapy dogs . . . these are all issues I have strong evidence of personally.

___________________________ 

Last week, someone sent me a video of a presentation given by one of my most admired and respected writers, Malcolm Gladwell (Blink, Tipping Point, What The Dog Saw, plus a zillion awards for his magazine and newspaper work as an imaginative investigative journalist).

In the video, Gladwell said his latest writing project is about “Taking the Unconscious Seriously” and relates that topic to relying on first impressions and snap judgments (particularly in war, dating, marriage, and police work) . . . quite a mix, but also concepts that I have strong evidence of personally.

___________________________

So, “conscious” and “unconscious” stuff has occupied much of my conscious and unconscious mind today.

Here’s where I’ve ended up:

                                                         

In business — 

Reliance on the UNconscious mind is what separates most corporate existence from most entrepreneurial ventures. The UNconscious mind is the trigger for creative development and the delivery of innovative thoughts and actions. It is also the trigger for sales inasmuch as it is most closely tied to emotional responses and emotional buying motives.

The UNconscious mind, however, is only as effective as it has the potential to be, when it is launched from a platform of Consciousness, and regularly serviced by an element of conscious control.

In other words, to make the most of most business problem/opportunity dynamics, the Conscious mind must assess, goal-set, and strategize with a thinking approach that’s logical, rational and unemotional before unleashing the UNconscious pursuits of tactics designed to implement the strategies to reach the objectives or goals.

But, ah, it’s not that simple: Booster shots of Consciousness in the Unconscious process, and vice versa, attest to the need to be (as Thoreau once urged) “forever on the alert.” It’s rare –if ever– one would simply use one tool , then drop it to use the next. Ah, consciously, that is.

To complicate matters even further, consider whether it can be possible for instantaneous “instinctive” decisions (which often seem the best) to come straight out of shoot-from-the-hip, knee-jerk, UNconscious mindsets that directly bypass Consciousness?

The solution: Like the creative wood-design carpenter who keeps a tape measure on her or his belt or in a pocket, keep Consciousness and Unconsciousness both, at the tip of your tongue, and at the edge of your mind. Why? There’s never just one way to look at any business situation.

And then there are those times when you simply need to let go of rational thinking and trust your SELF, your UNconscious judgments, and your prayers. 

                                                  

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Feb 24 2011

The $200 Fill-up!

$200 Fill-ups?

                                         

No joke, business owners!

                                    

Obama pushes for $8 a gallon.

                                        

Do the math. 

                                                                                               

Unable to succeed at squashing America’s entrepreneurial spirit and controlling small businesses and professional practices –though certainly not for lack of trying– the Obama Administration is now making the biggest mistake of its (hopefully half-over with) life.

Mr. Obama is quietly seeking to drive the price of gas to

$8 per gallon.

Average gas tank capacity means that

a fill-up will cost $200!

                                                             

Crushing not only the travel freedom of the general public, $8 per gallon gas rates will put many of America’s 30 million small businesses out of business. Imagine the financial paralysis that will set in when shipping and delivery costs are doubled.

Who could think the skyrocketing fares of air travel, air cargo, taxicabs, buses, and every conceivable type of personal and commercial truck shipment will not drastically impact small business and professional practices.

Do we even want to consider the impact

on emergency services expenses?

                                                                  

Why, you might ask, would anyone (let alone Mr. Obama) be looking to undermine even further the only real opportunity that exists to restore health to America’s economy: small business job creation?

See if you can follow this path of crooked reasoning exposed in last night’s Washington Times Editorial. Here are some excerpts:

A perfect storm of foreign and domestic policy choices by the Obama Administration has paved the way for European-style energy prices to arrive on these shores. Far from being alarmed, President Obama sees the prospect of $8 a gallon gas as an opportunity.

When it comes to energy, the White House has sought to augment government controls to prevent the “long-term threat of climate change, which if left unchecked could result in violent conflict, terrible storms, shrinking coastlines and irreversible catastrophe,” in Mr. Obama’s words. Making energy more expensive is exactly what the administration’s “cap and trade” scheme is meant to do.

The theory is that pricier power will be used more frugally, which in turn will appease Mother Earth into blessing us with cooler weather. Mr. Obama expressed the same outlook in May when – with oil at $61 a barrel – he signed a memorandum dictating to automakers the kinds of cars they will be allowed to sell. At the time, Mr. Obama noted with trepidation, “The impetus for action would fade when gas prices started to go back down.”

It’s not possible for domestic production to relieve the pressure from international uncertainty. Mr. Obama and congressional Democrats have blocked drilling in places like Alaska’s Arctic National Wildlife Refuge, in millions of acres of federal lands and in offshore locations. Mr. Obama even took advantage of the BP oil disaster to shut down operations in the Gulf of Mexico.

Mr. Obama points to the small amount of oil currently produced at home to conclude, “We can’t drill our way out of the problem.” That’s only a true statement as long as the current policies place 67 percent of America’s reserves off-limits.

The events unfolding in Egypt, Libya and throughout the Middle East are beyond American control but not outside our influence. Fear and uncertainty drive oil prices higher, and Mr. Obama has done nothing to restore confidence that the United States will act firmly to promote stability in the region.

Instead of addressing these concerns openly, pledging support for the remaining U.S. allies or deploying military assets to show that this country will not allow an interruption in the flow of goods through the Suez Canal, Mr. Obama has calibrated his tepid response to ensure no Muslim mob is offended.

We’re now paying the price for weak leadership, but it’s about more than just paying a few bucks more at the local Chevron station. Every product and service depends on the price of oil and the price of electricity. The vast majority of goods hit the shelves after being transported by aircraft, ships and trucks powered by fossil fuels.

That’s why, as economists note, there is a direct correlation between the number of miles vehicles travel in a year and the nation’s Gross Domestic Product. Unless there’s an immediate U-turn in the domestic and international agenda, we’re headed for rough economic times.

                                                                             

BOTTOM LINE: Should stampeding gas price increases be a concern of small businesses and professional practices?

If you’re not sure, I respectfully suggest you consider re-reading the nine excerpted paragraphs above.

If you disagree, you are surely a few quarts low on entrepreneurial spirit, or you are so rich that a couple of thousand extra dollars a month to keep your gas tank filled makes no difference.

If you agree, remember there’s strength in numbers, and there are 30 million of us.

Well? 

  

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Feb 23 2011

Corporate Jobs The Biggest Risk!

Entrepreneurs?  No!  It’s the

                                           

9-5 folks who sell their souls!

 

I read a Tweet today, oh boy, and all it said was:

“Entrepreneurship is risky!”

Ah, such sweet naivety!

Corporate life is risky, not entrepreneurship. Entrepreneurs take only reasonable risks, and –in the process– maintain strong contact with and control of their destinies.

Corporate types are the ones who risk.

They risk losing their souls.

They give up their spirits to security.

Far greater risks indeed than those that entrepreneurs take by investing in themselves! 

Having a nine to five job with guaranteed benefits and a pocketful of perks is like feeding a bagful of sugar cubes to a horse. It will love you and run around in circles until it drops from exhaustion. But never accomplish anything.

  • If you believe life is all about who can drink and BBQ the most on any given weekend, be the 5-mile-run talk of the neighborhood and pay the way through college for kids who ought to be earning it themselves, you may want to just stay where you are. That white shirt and tie fits your sterile, fair-weather-friend, control-freak personality.

  • You’ve been kissing corporate political butts so long to get to the next rung on that ladder to the stars, that you’ve forgotten there are other ways to achieve (like, for example, creating new jobs or innovating new revenue streams with product and service line extensions that are simply introduced and sold instead of swallowing them up in corporate analysis paralysis.

  • You probably should just hang onto that corporate job.

  • You’ll never survive with pursuing your own business. It will be too much work, too many hours, not enough pay, no security, and never enough time to do weekend runs and BBQs. You’ll be searching futilely for vacations, weekend time, 401k deposits, dental plans, sick days, bonuses, and a pension.

                                                       

Entrepreneurs live every minute of every day with a burning desire to make their ideas succeed, and will work 24/7 when necessary to do that.

They are NOT big risk-takers.

In fact, I’m quite sure if you start counting up gamblers, you’ll find the overwhelming majority are corporate moguls.

People who work hard to build and maintain their own business don’t bet the farm because they have no income/benefit guarantees to back up their losses (and they work too hard for their money!).

Entrepreneurship is about passionate determination to step out where others cower. Corporate life is about protecting yourself . . . having a ready-made excuse for every action, every decision, and never working longer or harder than is required or expected.

Getting ahead personally is more important to corporate employees than gaining success with or for the product or service one represents.

The differences are huge.

If you’re on the streets and you think like a big-business employee, get some more education and training and find yourself a safe, secure job.

If you’re in college and think like an entrepreneur, get out! Stop wasting your time and money. College will not teach you how to believe in yourself and your business ideas, and make them work.

Only “doing it” does it!

# # #

931.854.0474 or Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Feb 21 2011

Business Message for Gov. Walker

If you’re not in the toy business,

                                                  

 and play games with people  

                                    

who act like children

                                  

 . . . you lose!

 

 

Government in virtually any form is hardly a showcase for business leaders. Time and again, and especially with the current Administration, government has proven itself incompetent of thinking and acting prudently or productively. This latest round of childishness that the White House and the Democratic union-vote sheep in Wisconsin are displaying, is pathetic and irresponsible.

Just imagine employees in your company deciding they don’t agree with your hard-line stance against raises at a time when the very survival of your business is at stake and, instead of sitting down to talk about it with you, they pile onto buses and leave town.

Are you kidding me?

Does that sound like a three-year-old temper tantrum or what?

                                              

God Bless you, Governor Walker for having the courage to stand up against this intimidation and lunacy. Wisconsin will rise again, but only after those who choose to play child’s play grow up and face the reality that they are part of the problem and not part of the solution. Those who you represent should be proud of your stance. You are trying to save your State from economic catastrophe.

You are 100% correct that the people of your State come first, and that they will decide, not the greedy unions or Mr. Obama’s thugs. There isn’t an entrepreneurial American business on Earth that wouldn’t agree. 

  • We know from almost all forms of psychotherapy that when those you are trying to communicate with as adults will only respond as children, you can get down into their playground mentality, become one of them, and accomplish nothing.

  • Or, you can rise above them and act parental, which will create added havoc and ignite either explosions or implosions.

  • Or, you can stay persistently adult until they finally come full circle, accept their foolish waste of time and energy as an aberration, and join forces, or at least agree to disagree, and move on. And, this is the only avenue that holds promise of productive solutions.

                                                           

Union mandates are far beyond the point of reasonability and the infantile attitudes of it’s-my-ball-and-I’m-taking-it-and-going-home-Wisconsin-State-Legislators (who have fled from their responsibilities to parts unknown) must both be quashed.

Governor Walker needs to continue to stand firm, and deserves the support of all 30 million of America’s small business owners and operators.

If Wisconsin’s radical leftist and union leader demands succeed, and added State financial support is handed over to e.g., $90,000-a-year-salaried teachers at the cost of collapsing the State, everybody loses.

Can it possibly be that partisan politics is more important than the well-being of Wisconsin families and businesses? Is building a Democratic power base more important than Statehood survival?

Please, those of you who provoke fights and then run from them: Stand up for those who have supported you, not those who give you pretend pledges!

Reality is that your State, like many, is in serious trouble. Meeting union demands is not a solution. Acting like adults and thinking like entrepreneurs will at least get you to the solutions table.

Stop worrying about losing votes and losing union support, and start realizing you hold the key to your childrens’ and grandchildrens’ future. You’ve made your points, now turn it around.

NOW turn it around.

Wull you give the rest of the country reason to applaud you

or cause to spit on an empty trail that you’ve left behind!

 

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Feb 17 2011

GOT BILK? HAHAHAHAHAHAHAHAHAHA!

And in the sweetness of

                                     

friendship let there be

                                       

laughter, and sharing

                                  

of pleasures. For in the

                             

dew of little things the

                           

heart finds its morning

                  

and is refreshed.”

--Kahlil Gibran

                          exam cartoon

“A sense of humor can be priceless in frustrating situations. Having a sense of humor does not mean laughing and joking all the time. But many of life’s problems and predicaments are the result of weaknesses and mistakes.

“If you can recognize these first and release some of your tensions by seeing the humor in a situation, you will be in better condition to begin the serious business of making adjustments.”

--Rita K. Baltus, PERSONAL PSYCHOLOGY FOR LIFE AND WORK

It’s probably true that the boardroom meeting gone sour at hearing the latest plunge-in-sales report, may not be the best venue for reenacting a joyful rendition of “Singing in the Rain” with a tabletop tap-dance.

One might also be well-advised to avoid raising outstretched hands to the roomful of grey-pinstriped-suit-clad directors and addressing them in mock whisper:

Did you hear the one about this guy goes into a bar with a purple parrot hanging off his belt . . .?”

But well-timed doses of tasteful humor do have a place in business. Humor almost always plays an important role in establishing, re-establishing and maintaining balance and harmony in business ownership and business management settings. For leaders, small periodic shots of self-effacing humor lets team members know they’re being led by authenticity.

It’s definitely true that getting a serious-minded sales prospect or existing or past customer to crack a smile or chuckle serves to lighten the burdensome parts of the sales message and generally makes that individual or group more receptive to exploring available products or services in a positive frame of mind.

She/he/they will also be more likely to engage with the emotional buying motive triggers that account for every sale of every product, every service and every idea . . . even those that seem like they are prompted by rational and logical-based decisions.

 Tasteful, well-placed humor is typically exercised most successfully by entrepreneurial thinkers and doers who are self-confident , self-reliant, and proactive thinking. Humor bullets are most often fired by those who are “sales personalities,” who are outgoing people who are invested in building and strengthening relationships.

But plenty of business humor has found its way to the top of agendas hosted by serious introverted business leaders as well, including Henry Ford, Albert Einstein, Bill Gates, and Thomas Edison, to name just a few. So it’s not a question of that you either have it or you don’t. It’s instead a question of timing, presentation, and appropriateness. And all three are within your reach.

You think you don’t have it in you to make humor part of your repertoire? Then work at it. You really can improve, you know. Aldous Leonard Huxley (You remember him, right? He sat behind you in third grade . . . or was it fifth?) once said:

There’s only one corner of the universe that you can be certain of improving and that’s your own self.”  

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STRATEGY/ CONTENT/ CONNECTION

931.854.0474 Coaching for Higher Branding Impact

Business Development/ National-Awards/ Record Client Sales

Personal & Professional Growth/ Creative Entrepreneurial Thinking

 

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Feb 16 2011

The Return of PACMAN

Bitten Off More Than

                                       

You Could Chew, Eh?

                                                                            

 

We all do it now and then, but some make a steady diet of taking on too many projects. The end result is never pleasant or rewarding, yet most of us fail to learn the first or second or third or . . . time around.

We tend to either be in situations where we have overwhelmed ourselves or chosen for others to overwhelm us, or somehow put ourselves into overwhelming situations.

Some might argue that they have fallen victim to overwhelming situations.

But you know what?

If we trace the root cause of any over-whelming situation, it will inevitably come back to a conscious or unconscious choice we’ve made somewhere down the road.

                                                 

So what? Well, we can’t always avoid making bad choices or choices with bad outcomes –and sometimes we might even intentionally elect to put ourselves in the middle of bad choice/bad outcome circumstances– but when we can accept choices as the driving force, we increase the odds of survival and success.

How is that possible?

When we acknowledge and own up to our behavioral choices, we stop making excuses.

We stop sulking.

We stop blaming others, We stop kicking ourselves (because that, of course, is also a choice!).

We stop having tantrums. 

And these actions and awareness’s lead us closer to resolution.

                                             

Accepting responsibility for our actions, and for leading ourselves into high pressure situations helps us get on with life quicker than we are able to by wallowing in misery.

I once accepted an offer to write a commissioned memoir about a very prominent, admirable, and likable elderly person in failing health who had led what I thought was a fascinating life. The challenge was hearty. The compensation was fair. The 3-month project turned into 14 months and the degree of engagement multiplied exponentially with each new life path discovery.

For me, research time exceeded writing time by many moons. The project commandeered time away from management and marketing consulting clients, community programs I was developing, and family engagements and contact with friends. Stress arrived at my doorstep dressed in many costumes. But I did it to myself.

 Realizing that I had set myself up for the time crunch didn’t untangle the commitments, but it helped me deal with them more realistically, and all the while (I think!) keep my sanity . 

A friend of mine has a growing family with young children and aging parents. He owns and operates four different, rapidly growing businesses — each with over a hundred employees, sits on three charitable boards of trustees, travels extensively and regularly participates in a variety of favorite outdoor activities. He admits he’s bitten off more than he can chew.

But instead of blaming others or banging his head against a wall, he has engaged his family’s help in consolidating the businesses and finding replacements for the trustee seats he holds from among his employee ranks. He now brings parents and children and spouse along individually and as available on his business trips. They now join him with his outdoor pursuits  . . . and he joins them with theirs! 

The transition is taking time, but PACMAN has stopped eating away at his life. He has turned the corner and found renewed energy. 

You can too! It truly is a matter of choice.

                                               

Need a little fresh “Overwhelm-Deactivation” guidance?

Call or email me.     

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Feb 15 2011

EMPLOYEES FROM PUPPYDOM

The best way to inspire 

                                   

your people is to accept

                                           

them as your internal

                                    

customers . . . and not

                               

your puppies.

 

                                      

Did you ever think of your “inner circle” of employees, your key support staff, as a pack of puppies? Not the same as a litter; those are all the same breed. A pack! A pack of puppies. Some are more aggressive than others. Some are more animated. Some bark louder. Only a few pay serious attention to the tasks at hand. They run and jump in every direction, except at dinnertime — they all like to eat!

And all will, of course, perform as challenged

for the smallest of treats.

                                                

They look up to you as their leader. They pay off your expenditures of energy and time (which they sense or understand) and money (which they do not understand) with unsolicited admiration and unquestioning, unchallenging instincts to follow your commands and your examples. They won’t cross you because they don’t want to risk missing dinner and . . . because they know you’re “the boss”! 

As they grow, they become more set in their ways. Regardless 0f temperament, most like to explore –the woods, the beach, the basement, maybe only their own paws, but some thing. They can get discouraged though quickly when explorations are frowned upon.

Have you seen employees become discouraged when management emphasis is having them learn to stay in line, follow orders, and continually focus on past events and future plans at the expense of the present moment.

Puppies and free-wheeling innovative employees are present-moment creatures.

                                          

To keep things manageable, you coax them all (puppies and employees alike) into a the security of a routine. As if almost in a trance-like state, routines tend to be non-threatening and predictable. But, wait! Is that what you want for your entrepreneurial mission? Are you in search of  innovators or household pets?

The trouble is that as the relationships grow over time, and the reward treats become bigger and more expensive, there seems to rise from the ground in a great cloud of smoke, an irresistible temptation to mix up that smoke with some mirror tricks, and/or become lackadaisical, dependent, and reliant on the leader for direction.

Consider the ultimate corporate and (excluding military, police, fire, and EMT services) government life routines of: 9 to 5, paychecks, benefit plans, and (for those lucky-but-mostly-come-to-be-unappreciative few), holiday turkeys. These are wonderful reassuring kinds of expectations for cultivating employees to behave like pets.

It keeps them in control, and makes healthy, fun-loving life companions out of them. But (and you know what’s coming):

Entrepreneurs and small business owners and managers can no longer afford compliant, obedient, do-nothing employees.

Despite preachings you may hear from the White House, there is no denying that these are, and continue to be, tough times.

Trying to be profitable in a country that is virtually broke is like trying to play inspired World Cup Soccer in a silent, empty stadium.

                                              

Employees must be catered to as much as customers. Innovation needs to be ignited and encouraged daily. Employees are your key internal customers and they will either drive business for you, or they will quickly transform from entrepreneurial puppydom into corporate and government sheep, waiting for you to sheer and feed and shepherd them!

# # #

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302.933.0116   Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

One response so far

Feb 14 2011

Mind Your Own Business!

Failure to achieve

                 

can often be traced to

                                        

one’s own big mouth.

 

 

What’s the old German expression? “Vee ist too soon alt und too late schmart!” (…or something like that). Well, combine that truth with the tendency most of us have to shoot off our mouths about what we expect to achieve —often before we even get started— and what have we got? A situation in which we are too late being smart enough to realize we should have kept our goals to ourselves.

Other than a genuinely-shared pact with your soul mate or trusted long-term business partner, it’s just not ever a good idea to tell anyone else about what it is that you’re aiming to achieve. Others are not in your shoes and do not have the same energy or confidence levels. You, after all, own or operate or run or manage or partner in a business. You’re an entrepreneur.

Many others (including some close to you) may –for down-deep-inside resentment– simply not want you to succeed, and will discourage and undermine your efforts. For whatever their reasons, don’t allow those confrontations to occur. Keep your goals secret.

Perhaps you believe you have personal and or business “goals” in mind. I would respectfully suggest that the odds may not be very great that these pursuits are worthwhile. The truth is that all of history has proven goals are only worthy of pursuit to start with if they meet all five of the following criteria:

GOALS MUST BE

  • Specific

  • Flexible

  • Realistic

  • Due-Dated

  • In Writing

If what you’ve been thinking are meaningful personal or business goals, and they don’t measure up to solidly meeting five out of five of these requirements, they are not goals. They are wishes. Wishes are what people who wrap their lives around “hope” end up with. Wishing and hoping are the empty promises that empty people make to themselves and others. “Fantasizing” isn’t “taking action”!

Not only are each of us at the doorstep of success when we choose to quietly set and work toward goals that are specific, flexible, realistic, and due-dated, we can also measure the sincerity of others’ intents by applying these criteria to what we see them attempting to do with the major life tasks that face them. And from that kind of assessment, we can often determine another’s integrity.

Say, for example, a customer tilts his head, shrugs, faces his palms to the sky and says, “Sorry we’re taking our business elsewhere; it’s strictly a money decision; nothing personal; your prices are just too high for us; we can pay offshore operations half of your costs for the same results!”

This is a knee-jerk, marketplace-ignited decision. Otherwise, you’d be hearing about quality and service and deadlines and willingness to work out payment terms and exact shipments involved. A customer who simply up and leaves with an armful of flimsy excuses was probably never a good customer in the first place, right?.

Replace him with one that demonstrates by her attitude and conduct and the choices she makes that she is working with goals. You don’t need to know another’s goals or share yours. But when you look below the surface of smiles and handshakes and illusionist promotions, you’ll see that those who set and function with goals behave in certain committed ways. You know the difference.

These are the business and professional people

to choose to associate with.

They make the best customers and partners and investors and employees because relationships start from a position of honorability and support for one another in traveling on the high road. More quality work gets done more often, and besides moving in more profitable directions, it’s also more fun.

# # #

Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals!

Make today a GREAT day for someone!

No responses yet

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