If Einstein

had been Alaskan,

would he have been 

wearing your shoes?

     In finally getting around today to Sarah Palin’s best-selling book, Going Rogue, I was reminded early on that US Secretary of State William H. Seward bought Alaska from Russia in 1867 for $7.2 million (or two cents an acre) . . . well over half a million square miles (589,000 in fact) of mostly rugged (and then considered useless) wilderness.
     The unpopular purchase was publicly mocked and anointed as “Seward’s Folly.” But Seward, it turns out, had uncommon vision and great foresight.
     Decades later (and now, of course, the 49th State), Palin points out that Alaska ultimately produced colossal amounts of “gold and oil and rich minerals, along with the world’s most abundant fisheries.” She notes that Seward was “posthumously vindicated, as purveyors of unpopular common sense often are.”
     Let’s flip this historical tidbit into your own backyard, and explore what we learn.
     You run your own business. You have some terrific common sense ideas that you’re convinced can boost your business (industry, market) sky-high. But your family and your (formal or informal) advisory board considers you borderline crazy? They all agree that your newest business idea is too radical and far beyond having a realistic chance for success?
     You respect and trust their judgment and recognize that they have your best interests at heart, but — in the end, no matter the circumstances– your gut will prevail. Why? When none of them share your instincts, why? Because none of them are in your shoes. In fact, if they really were in your shoes, they’d be running your business instead of you.
     You got where you are because you have an entrepreneurial instinct, because you took reasonable risks, because you weren’t afraid to take up an unpopular cause that you believed in, because when others got too rigid or too flighty with their leadership, you always clung to using common sense.

Q. So how do you fly forward in the face of headwinds that seem determined to take you down?

A.The same way that you’ve done it before: forcefully AND gracefully (yes, both can work together). You need to move upward and onward in the directions you believe are right, but not at the cost of the input, insights, and guidance from those you honor and rely on.

     Claiming that if humans could use 100% of their brainpower, they would be able to separate molecules and walk through walls, neuro-scientists have further speculated that even Einstein never used more than 10% of his brain. (Whew! Imagine what percentage of brainpower each of us not-quite-Einstein-types use?). The man himself was often quoted as having said all we ever have is limited knowledge. 
     Okay, so limited common sense knowledge triggered by gut decisions. Sounds like a plan. Actually, it sounds like every successful entrepreneur who ever lived, from Henry Ford to Bill Gates. Measuring the Alaskan past and considering your present state of “craziness,” one might very well conclude what most of us know but most of us forget:

Forward motion as a human being and as a business leader

is always about having the courage of your convictions.

Just look around once to confirm that, then look inside your SELF to ignite what you believe in. 

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“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

No matter which end of

the interview

you’re on…

     Few things can feel more satisfying than to win over the person at the other end of an interview by taking quiet control with championship communication skills.

     Active listening, thoughtful speaking and careful observations pay big dividends in employee/employer screening and hiring interviews, as well as in day-to-day operations.

     Yes, it’s true that nothing beats a great handshake, neat appearance, good grooming, eye-contact, and a bright smile for openers. But once you’re seated, you need a new set of tools.

     And no matter which end of the interview you’re on, be careful to not blow off a great first impression with lousy body language.

     When you sit back in your seat (especially in a sprawl and/or with hands clasped behind your head) you are giving off a superiority attitude that no one likes, even if you happen to be superior.

     If your arms, legs, ankles, hands, wrists are folded, you are communicating defensiveness, which will not work to your advantage, even if you are feeling that way.

     Open-ended questions provide the most revealing answers:

• “Tell me what’s important to you that’s not on this resume?

• What would you do if I gave you a million dollars cash right this minute?

• Who or what has made the biggest difference in your life and how did that happen?

• What would make you choose situation A over situation B even though B would offer you more money? (or better benefits?)

• What’s the hardest work situation you’ve ever had to deal with?

• How did you get started in this business anyway?”

are all good examples.

     WHAT the answers are to these or any other questions are only 20% important. HOW the answers are delivered accounts for 80% of what’s important! How rushed or deliberate are the responses?

     How serious or humorous are the answers? If humor is included, is it disparaging or self-effacing? In good taste? Does eye-contact have a focal point or is it more like staring? Leering? Avoiding?

Resist the temptation to fill the air with words.

Silence is a very useful and telling tool as long as it doesn’t go past the point of being intimidating.

In the same context, note taking is always a powerful practice; it keeps your attention focused; it supplements your memory banks; it’s flattering.

     Prompt, then listen. Never hesitate to clarify with paraphrasing (“Do I understand you correctly to mean . . . ?” Fill in your own words to check the meaning of something you’re in doubt about). Ask for examples. Ask for diagrams. Offer examples. Offer diagrams.

     Be careful with any job candidate who seems preoccupied with issues involving compensation, insurance, vacations, sick days, personal timeoffs, overtime pay, time reporting, lunch and coffee breaks. If you’re a candidate, be careful of a prospective employer who doesn’t volunteer this information up front.  

     When you can be prepared to the point where the interview is something you look forward to, you are likely to be ready to communicate effectively no matter which end of it you’re on. When you can be a detective during the interview, and make adjustments along the way, you’ll be increasing your odds for success regardless of whether you’re asking or answering.   

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

Wake Up Congress!

The White House

is NOT on Your Side.

(PART 2 OF 2… The rest of the story)

PASS ALONG a printout or email this page link to your U.S. Senator and Congressional Representative

     Small business has been the backbone of America’s economy and the driving force behind job creation as the means to economic turnaround since the beginning of time. Yet small business has been not only blatantly disregarded in the search for economic and national survival, it has been literally stomped on by a penny-wise, dollar-foolish Federal Administration … that you are being dragged along into as a co-conspirator!

     Paying back union bosses for buying the election, and overriding common sense with big business bailout rewards that should not have come from taxpayers to begin with, and should have gone to small businesses instead to create jobs, was (and remains) a colossal error in judgment.

     Adding insult to injury, the White House is now trying to ramrod yet another version of a so-called healthcare reform plan down our throats.

     The voters are not stupid. They know that the schmooze-coated advances the President is making and the tokenism dropped at the feet of small business is meaningless, empty, UN-American nonsense designed solely to increase government control.

     The White House wants you to think the “new and improved” healthcare plan is what your constituents want and need. It is NOT.

     The White House wants you to think that small business is being awarded huge decision making benefits as part of this ill-founded, burdensome, unworkable plan. Not the case. Small business is being awarded gigantic, financially back-breaking responsibility for making healthcare work without being allowed meaningful input.

     If this healthcare plan goes through, the bankruptcy court lines will stretch all the way around the block in every city in America. If you, dear representatives of the people, think we have unemployment problems now, just give this financially-numbing plan 9-12 months to boil over… oh, and don’t worry about picking up the pieces because you won’t be around for another term.

     The people you represent are already fighting for their lives to avoid forclosures, pay bills, and feed their families. They sure as hell are not going to re-elect representatives who continually vote to spend more money that doesn’t exist — and that our children and grandchildren will be paying for, for decades.

     Jim Toedtman, the accomplished and perceptive Editor of AARP Bulletin, wrote last October (and it continues to ring true) that “It’s striking how closely” (Obama’s healthcare plan) “resembles the plan outlined by Nixon” (in 1970). “There’s a lesson here, and an important one that” (even the late Senator Ted) “Kennedy learned four decades too late: Don’t allow partisanship and deology to blind you to opportunity. But who,” Toedtman asks, “in the nation’s all but dysfunctional capital has learned Kennedy’s lesson? Who has the common sense and the willingness to listen? Who will set aside the partisanship that has paralyzed the health care debate? Who will step forward and seize the opportunity before them?”

     Surely that “who” could be YOU!

     Small business owners strongly urge that the torch be passed to those who know best how to fuel the job creation and healthcare reform fires: small business and healthcare professionals… not corporate giants, not hospital executives, not unions, not bankers, not automakers, and certainly not government administrators or media people. 

     There must be free market enterprise price competition, administered on a state-by-state basis (because health problems and needs vary considerably in different geographical regions) and small business owners cannot be expected to carry the financial burden.

     The White House is trying to make its backers look like heroes. But reality is that backers will instead be thought of by those who elect them as internal terrorists whose support of White House plans and policies are tearing at the very fabric of American life.

     Wake up, representatives of the people of America! Small Business Job Creation is what we need and want. If you were unemployed, could you pay for “the new” healthcare? First things first!   

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

IF YOU CAN FOLLOW

these 8 sentences, you 

understand how to fix

the economy — and the

White House is puzzled.

(PART 1 OF 2)

     Entrepreneurs pursue ideas. They taste, test, trial-and-error, and explore applications of their ideas. When they settle on a direction, they find or attract enough financial support to do two things: 1) Create an operations process to develop (manufacture, fabricate, enhance) the product(s) and/or service(s), and 2) Design and deliver a marketing program.

     Marketing drives prospects to the door and creates a support platform for sales. Salespeople (or the entrepreneur herself or himself, acting in a sales role) produce(s) sales. Sales produce revenues. Revenues pay operations process and marketing (and perhaps investor) expenses and hopefully generate profits.

     Profits allow entrepreneurs to create jobs.

     Big business really doesn’t create new jobs. Research demonstrates time and again that far more than the vast majority of new jobs created in America originate with small business.

     So— why does the White House insist on avoiding and glossing over small business as an insignificant source of new jobs? Why does the White House pretend to befriend small business, shaking hands with the right hand while stabbing it in the back with the left hand?

     Can someone please answer this? Can the answer please be a real one, and not some convoluted response anchored by union-held political chips or fantasyland corporate moguls riding bailout coattails?

     How do”We the people…” choose to allow narcissistic political arrogance to override the critical needs of our economically-threatened society to stimulate and foster job creation?  Part of the answer is that we have a federal government that’s universally comprised of individuals who have not one iota of business experience, and who adamantly refuse to get the business advice needed for economic recovery from the only source that matters: small business.

     And surely–because, really, no one could be this dumb– the government can’t possibly be thinking that the SBA is the place to turn for meaningful input. (Yes, this is the same Small Business Administration administered by small-business-braindead government employees and stimulus-recipient big business corporate types who can’t even spell entrepreneur, let alone think like one) .

     The message is: WAKE UP AMERICA!  There’s more to this story, and it’s coming tomorrow.

     I hope you’ll return for –as one of my heroes, Paul Harvey, used to say– the rest of the story!

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“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Should “A-Rod” 

be negotiating

terms for Scott Boras

to play third base?

     With immediate apologies to all those “not a baseball fan” types who prefer brawn-over-brain sports that require heavy drinking to appreciate, and, oh yes, apologies also to all those who suffered great heartache at having to see Olympic curling competition come to an end.

     It’s just that even Herman’s Hermits have heard of baseball’s super-star Yankee slickster, and America’s champion sports agent (No, not the Tom Cruise character from the “Show me the money!” movie). And everyone knows that neither of these guys could do the other’s job with even a shred of success. Besides, it hooked you into reading this, right? 

     Well, this is not much ado about nothing because business owners and managers insist everyday on putting the avalanche of marketing burdens on the shoulders of salespeople who haven’t a clue about the most appropriate tools to use, nor any sense of the command of psychology needed to make those tools work effectively. And designating marketing people for sales roles can be an even bigger joke.

     Marketing is not sales. Sales is a function of marketing.

     Marketing is also the umbrella over all these other functions: pricing; packaging; online and offline promotion, merchandising, and advertising; online and offline public relations, community relations, investor relations, industry relations, business alumni relations, and much of customer relations; professional practice development; formalized networking, blogging, and social media activities; website design and development; and “buzz” (word-of-mouth) marketing.

     Sales has many parts to it. Not the least of these is that being a sales representative means running one’s own small sales performance business complete with bookkeeping and all the other migraine-promoters. But sales is sales.

     Marketers are the planners, organizers, strategists and creators. Salespeople are the movers and shakers. Salespeople are the lifeblood of every organization. Marketers provide the support services that bring prospects to the point of sale. Salespeople sell!

     If you want your salespeople to do a better job of selling, let them sell. Take away the responsibility for marketing that drains their energy, makes them crazy and is beyond their comprehension to begin with, and let them sell.

     Give the responsibility for marketing to people who are trained to do marketing. Let them come up with the words and pictures and designs and plans and budgets and strategies and slogans and jingles and branding lines and media plans and scripts and news releases and online program approaches.

     When their work succeeds at driving prospects to your door, reward them for the results; but then let your salespeople do their job! 

     Of course they all need to interact and share insights with one another. The more each team and individual knows about what makes the other(s) tick, the more successful all of them will be, and so will be your business. Your greatest challenge is to motivate everyone to do what they do best to take your business in the direction you want it to go. That’s leadership, and only you can do that!

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

 Cars, Copiers,

Cabbage,

Colonoscopies,  

 Microchips,

or French Fries

     It doesn’t matter WHAT a salesperson sells. It’s HOW he or she makes a sale that counts. 

     If you’re “in sales,” you know what this is about. And if you’re NOT “in sales” (technically speaking), you ARE in sales. Think about that one for a minute. Aren’t all of us engaged in some form of selling every day?

     Not knowing or accepting that you are in sales even though you’re not “in sales” is probably a bigger roadblock to your success than a dysfunctional family (which each of us reportedly has!).

     Savvy sales managers and business owners recruit “sales personalities,” not robots dripping with product/service knowledge. Of course salespeople cannot be effective without substantial product/service knowledge, but they also cannot be effective if they are not social animals. Performance features are easy to teach; performing is not.

     We are human so it’s only natural that we gravitate toward people with personalities that come across as authentic — people with “sales personalities.” Why would this be the case? Here we go with this sentence that sounds exaggerated but is true: All customers make all purchases (even those that seem completely unemotional) based on emotional buying motives, not logical, rational, objective ones.

     You may want to re-read that last sentence and give it some open-minded consideration. Human beings do not buy product or service features. They use product or service features to justify their purchases.

     Those people gifted with “sales personalities” are able to sell virtually anything. If I’m looking to hire someone to sell rocket ship parts to scientists, I’ll take a guy who sells railroad cars full of ketchup packets to university buyers over an interplanetary science major who has major research experience in rocket ship construction.

     The ketchup guy can learn the rocket ship parts business. It’s not likely the scientist is going to all of a sudden learn how to turn on the charm and be a great listener. The scientist will typically be preoccupied with talking about what the scientist is interested in talking about, not about first hearing and processing and then emphasizing the benefits the buyers are seeking.

     The scientist will tend to emphasize features (which could just as easily be presented in writing and diagrams) and probably gloss over if not downright disregard any emotionally-based purchase considerations that may –as just one example– have to do with how the buyers’ decisions may have the impact of helping to protect organizational integrity.

     If you own or manage a business and need strong sales support, put aside industry-specific and technical backgrounds as criteria. Focus your recruitment efforts instead on finding someone who’s proven to be a quick learner, who has enthusiasm, exceptional listening and communication skills, and who has demonstrated ability to sell. Period. You’ll get more for your money.

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“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

If every decision you face 

is a coin toss, you’d make a 

good referee. But business 

and life decisions demand

 L  E  A  D  E  R  S  H  I  P. 

     Referees toss coins and make judgement calls about physical actions and movements within physical boundaries. Small business owners and managers must make informed decisions about psychological, mental and emotional  behaviors as well as physical ones, and business has no boundaries.

     Business owners and managers focus on accumulating coins, not tossing them. Referees need 20/20 vision. Business owners and managers require leadership vision. Referees put together all the pieces of a complex, moving jigsaw puzzle. Business leaders never have all the pieces.

     According to the likes of great minds as diverse as Albert Einstein and Henry David Thoreau, all we ever have is limited knowledge. Certainly that’s no truer anywhere than it is in business, especially because daily business decisions revolve around how others think, and we can never know all of what others think.

     Customers, associates, employees, suppliers, competitors, prospects, referrers, professional advisers are all focused groups of individuals with common interests but uncommon (i.e., unique) minds and brainpower. This depth of differences (and the selective perception filters of each) call for decisions that are customized and personalized as much of the time as possible if they are intended to have impact.

     Other than mathematicians, accountants, and engineers, not many careers thrive on rational, logical, objective, unemotional decision making. And EVERY purchase decision–no matter how rational, logical, objective and unemotional (even rocket-ship parts!)–is in fact emotionally-triggered.

     What all this means is that business decision making needs to go FAR beyond refereeing into the land of leadership that recognizes the individuality of emotional platforms and experiences, and that addresses those with respect, grace, and finesse. Decisions are the lifeblood of leadership.

     Making decisions that motivate others to strive wholeheartedly to achieve is what great leaders of the universe have done through the ages. The dynamics apply equally to Washington, Lincoln, Churchill, Eisenhower, and Reagan as they do to Gates, Jobs, and the owners of the successful “Mom and Pop” deli down the street from your home or office.

     It’s probable that there are hundreds if not thousands of factors to be weighed in every small business decision, from investor and government influences to inventories and service supply lines, to the demands of unions, communities and the weather.

     We can only decide based on what’s available to weigh, our related base of experience, the input we get, and our gut instincts. True leaders decide, then move on. Make-believe leaders (usually those of political and big business persuasion) analyze to death then drag out decisions past the point of relevancy.   

     If you own or manage a business, you are paid to make decisions. Coin tossing is simply another form of knee-jerking and winging it. “None of the above” produces decisions that cultivate consistent high impact, long-term results. But leadership does.

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

REALITY IN YOUR FACE:

When it’s time to let go . . .

     As I’ve been reminded again twice this week, facing death is never easy, and I think I can make that statement with some conviction because I’ve probably experienced all kinds and proximities of death in one way or another. Some (like family members, heroes and pets) can be devastating; some take a lesser toll, but none escape the memory banks.

     Now this may seem like an inappropriate transition into business, but — if you really think about it — it’s  not. Our businesses are living, breathing entities that are devoid of emotion but that maintain all the outward expressions of existence. Our businesses actually experience all the highs and lows that we’ve come to associate as the exclusive domain of human life.

     If you’ve ever had to close down or bankrupt a business, or experience major business losses due to fire, flood, earthquake, burglary, or embezzlement, you surely can relate to this . . .

     Elizabeth Kübler-Ross, the world’s foremost expert on “death and dying,” identified the five emotional stages we all experience:

1)Denial and Isolation  2)Anger  3)Bargaining  4)Depression  5)Acceptance 

     She said all of us must experience each of these five stages to one degree or another in the order they are shown with EVERY loss experience. Some of course get stuck and never make it to #5. As business owners, managers, and entrepreneurs, we experience bits and pieces of these five stages with daily losses.

     Kübler-Ross noted losses are not limited to human death, and can  include the loss of a limb or faculty, or ability … loss of a valuable possession (home, car, a business), loss of companionship (including divorce and separation), loss of freedom (including jail), loss of a job, loss of a client, loss of a prospect or opportunity, loss of self-esteem, loss of authority, etc.

     To a lesser degree, we even experience these stages when we lose a dollar, a photograph, a letter, an address, a contest, and so on. So what’s the point? 

Healthy successful people do everything humanly possible to channel all their energies and mental focus on reaching the Stage of ACCEPTANCE as quickly as possible, and on maintaining themselves at that level as permanently as possible.”

     Everything else is non-productive. Everything else leaves us feeling deflated, defeated, and negative. Some stay in these places their entire lives. Some are institutionalized. Some don’t survive.

     Stages 1-4 are pure torment. We must go through them, but the goal needs to be to move through them as rapidly as our minds and bodies allow us to. Getting through the maze may take friends and rescuers. We have all performed that function for someone else, but perhaps have forgotten?  

     Keep always in the front of your mind that no matter how hopeless it may feel to be stuck somewhere in denial and isolation, or in anger, or in a bargaining position, or a state of depression, it IS a matter of choice!

     The minute we choose to accept loss, and continue to choose that, the quicker we can get on with a happy and productive existence and make the most of the short time we each have here on Earth … make the most of the relationships and purposes we’ve been blessed with.

     We need not choose to lock ourselves into suffering and misery. Life and business life are way too short to have wasted time and energy with anything besides being happy and healthy and in active pursuit of our dreams.

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

Arrogance

and obstinancy

are not solutions to 

sales, job creation,

 or healthcare!

     If you’re searching for role-models to run up some business success, don’t waste your time copying what government and union “leaders” practice. Arrogance and obstinancy don’t work. Running roughshod over the public and small business doesn’t cut it.

     Consistently practicing integrity and authenticity (not just talking about it) is what wins sales. Treating every person you encounter with respect, every day, is what wins support.

     Giving genuine help (meaningful tax incentives) to small businesses to create jobs will produce the jobs needed to turn the economy around. This canNOT be accomplished by government plans to use the $30 billion TARP funds that are intended to offset the national deficit. All that that will accomplish will be to dig the economy even deeper into debt by having the 100% inept SBA provide loans for small businesses to pay off other loans. Seems to me that’s the definition of a vicious circle!  

     Union management is cashing in its presidential election chips and driving federal government puppets (with state governments sadly falling into step) into making decisions and spending money that no one has. These are the dynamics that are driving the American economy into the ground. 

     How far do you think you would get if you were legally insolvent and went on a family spending spree — cars, cruises, expensive restaurants and entertainment, new appliances, a vacation home…? What makes that irresponsible behavior acceptable as a government or union path?

     Has anyone asked small business people what they think the best economy solutions are? (No, not the Small Business Administration, which is comprised of corporate and government administrators who have little if any hard-nosed small business know-how or experience.)

     Yet, in the entire history of the United States, hasn’t it ALWAYS been job creation by small businesses that have bailed out sour economies? 

     It’s all about misplaced and misguided priorities. There is NO way to fix healthcare without first fixing the economy. And there is NO way to fix the economy without small business birthing new jobs. 

     The government, and union management,must learn that the solutions they seek will not come about by banging the door harder. A battering ram doesn’t produce progress or better answers. It really is time to listen to those who know best about how to jumpstart small business to create jobs — small business owners and entrepreneurs.

     Surely they will produce more meaningful answers than other politicians or big business union management.

Integrity and authenticity start with genuine respect, listening, and attentiveness. Can we please see some evidence of those behaviors offered to the small business community?

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

If TWITTER

“doesn’t work”

for your business,

maybe you don’t either!

     With cha-ching, cha-ching becoming a  sound of the past, many owners have resigned themselves to “try anything” to lift their businesses up out of the muck, get things back on track, make more sales, bring in more customers, pay the bills, and put some money in the bank again.

     A lot of “old-timers” are even giving social media a try. They’re baffled, but are willing to “give it a shot!” They locate www.Twitter.com, fill in the blanks, set up an account, then put up one feeble 140-character post every week or so telling the world how great their business is.

     They wait. No Twitter-types break down the doors.

     They walk off shaking their heads and vowing never to return. “TWITTER doesn’t work,” they tell people. “It didn’t get me any business, and besides, what do I care if somebody in Amsterdam, Hong Kong, Honolulu, or Kalamazoo hears about my little local service business in Pleasantville?”

[Pssst! What works for your business will only work for

your business if you make it work for your business.]

     You wouldn’t run (and pay for) one ad or commercial and think that’s going to produce droves of visitors. Why would a few Twitter “Tweets” (which of course you’d not pay for)  do the trick? And, by the way, why would anyone — even someone who puts posts on Twitter a few times a day — think that telling Twitterland how great a business is, will send the masses stampeding to their doorstep?

[Pssst! You can only make something work for your business

if you work for your business. It’s called “walk the talk.”]

     TWITTER can work wonders for any business that’s willing to put in the effort to make it work. Making the absolute most of 140 characters takes considerable skill; you can’t breeze in and wing it like a car salesman. It takes brains, organization skills and marketing savvy. A psych degree helps. 

     Are the dynamics any different for FaceBook, LinkedIn, or any other social media networks? No. The closer you study these sites and see what makes them click, so to speak, the better your odds for making them be productive for your business. And you can’t beat the price, so the learning curve trade-off is a worthy investment of time and effort.

     Finally, the lame excuse for avoiding social media because it’s worldwide when they only service local customers? Today’s world has shrunk from a basketball to a marble in terms of instantaneous multi-directional communication. Through social media like Twitter and FaceBook and others we suddenly have “friends” we can be in regular daily contact with from our laptop on Flatbush Avenue in Brooklyn, to Greg in Canada, and Pamela in Australia, and Doyle in Dallas, and Jonena in San Diego, and Victoria in Thailand.

     Do you think any of the millions who are exposed to online messages, might have a friend or relative in Brooklyn (or Pleasantville)? Do you think they might refer to one another the same ways you do? So why not be global, even if you are a little local service business. Hey, you really never do know where business can come from. It might even come from TWITTER.   

Hal@BUSINESSWORKS.US Thanks for visiting.

Go for your goals! God Bless You! Make it a GREAT Day!