TY, Thank You, THX,

Thanks, Appreciation,

Appreciate, Appreciated,

Appreciative, Grateful,

Gratefulness, Gratified,

Gratification,  tks, Please,

Pls, YW, You’re Welcome!

Have you paid off  your TY IOUs lately? Do you have a list of them? Are they in some order? Which ones are the oldest? To whom do you owe more than one TY? What are they for? What were the circumstances? How long ago exactly was the favor or courtesy or thoughtfulness extended? Might it now be time to clean some of these up?

If you don’t have one, let’s start with a business list, then move on to personal, or vice versa if you prefer. I like to keep a thank you list next to my desk phone, divided into two columns: “Calls” and “Emails.” I add to them during the day between meetings, other emails, and other calls, and cross out the ones I’ve handled as each day passes.

Why? Who Cares? EVERYone cares. Which also answers the question “Why?” Simply put, there can be no better investment of your time and energy for boosting your business and personal reputations. And sales pros will tell you that personal and business reputations built on these courtesies translate directly to sales.

Oh, and let’s not forget that long-lost art of a personal handwritten thank you note stuck in the mail or office inbox. There is NOTHING compares with receiving one of those. And the busier you are, the more impact a note from you has. In other words: The more personal you can make your expression of thanks, the greater the impact!

It’s hard to beat a message that has a little hug hanging on its coattails!

Probably needless to add, but it’s well worth remembering: It’s also FREE, which makes it a no-brainer practice for business owners and operators, and especially for professional practice principals, who are seldom regarded as grateful for their patients and clients! 

Social media subscribers probably use the expressions in this post’s headline more than any other segment of society except Salvation Army Santas. It’s become standard fare Internet ettiquette. It’s the sub-culture of long-distance communications dipped in politeness and exchanged for the world to see, but seldom felt from the heart.

Twitterers send Tweets. If you like the Tweet, you respond mostly with a RE-Tweet (or RT) as a polite form of endorsement. Someone whose Tweet gets an RT, inevitably returns a TY (Thank You) note Tweet to that endorser. That endorser may send (Tweet) yet another note, like YW (You’re Welcome).

It’s said that these kinds of exchanges are all cover-ups for the acknowledged impersonalness of social media communications, that they somehow compensate for handshakes and eye contact and voice tone and inflections. Well, they don’t really. Not much could. But they do set social media cordiality apart from other media forms. 

Anyway, Thank you for visiting. I am truly grateful for the minutes you spent here, and if any of what I said is helpful to you in any way, well . . . YW.

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Hal@Businessworks.US  302.933.0116 

  Open minds open doors. 

 Thanks for visiting and God bless you. 

   Make today a GREAT day for someone! 

Don’t clutter up your

 Here and Now with a

“What if” Dream Team
                                    

 At some time or another, every entrepreneur has a “Dream Team.” Very few, though, ever get the chance to activate it. Why? Because dreams–like hopes and wishes–are not reality.

 ____________________

But we all carry images in our minds of who we’d love to have on payroll, running our operations, finances, personnel (oops sorry, human resources) and marketing, leaving ourselves free to concentrate on product, service, and idea development… and sales!   

Oh well, we entrepreneurs can’t dream about an All-Star business team because… we have made ourselves into: e-n-t-r-e-p-r-e-n-e-u-r-s, and entrepreneurs are business people who do it all, at least until things get up and running, which typically takes 5-6 years, and often longer. So what’s an entrepreneur to do with all this dream stuff?

Can it. Save it in case you have to take a government job! Put it on the shelf. But don’t clutter your “here-and-now” with “what ifs.” Contrary to popular opinion, fueled by uninformed mainstream media people, entrepreneurs are not dreamers. They are parttime planners and full time doers. And they don’t bet the farm or buy lottery tickets.

Entrepreneurs take only reasonable risks. And most entrepreneurs recognize that one solid business plan will take them farther than a year of nightly fantasies. If you’re not sure about how to best put one (a business plan) together and seek help from an expert, by the way, contact Tim Berry.

If you’re not a talented marketing writer, hire one. Find someone to write your business plan narrative section who can digest your company mission, vision, track-record, marketplace, competition, and uniquenesses, and present you in the best possible light. Be prepared to pay well. It’s an investment in yourself and your business.

If you’re not an accountant, hire a CPA to do your business plan financial projections, and certify your balance sheet and income statement. Expect to pay well. It’s an investment in yourself and your business.

If you’re not an attorney, hire one to review your plan and provide the legal statements you need to avoid problems. Pay well. It’s a safety net for you and your business.

These are real issues that require real dollars. (Hmmm, maybe that’s why we dream so much?)

So, enjoy tonight’s All-Star Game and start out tomorrow with your Dream Team in a closet while you roll up your sleeves and get some kind of business plan planned. Fantasy is for children, artists and politicians (and maybe some of your off-hours), but only reality thinking can survive and thrive in this economy.

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Hal@Businessworks.US  302.933.0116 

  Open minds open doors. 

 Thanks for visiting and God bless you. 

   Make today a GREAT day for someone! 

Many traditional marketers haven’t a clue . . .

Real entrepreneurs

respond in an instant and 

develop ideas thoroughly

from beginning to end.

Today’s marketing people are not adapting well to current economic realities. They see themselves as part of the solution to a problem that they do not understand . . . one they are not trying hard enough to overcome.

The no-light-at-the-end-of-the-tunnel economy we’re presently in doesn’t, for example, automatically translate to everyone being interested in finding a better dollar deal. Instead, when budgets are restricted is when entrepreneurs need to invest more heavily in building long-term relationships, as they would expect of their own suppliers.

Traditional marketing pros are missing this.

They are still knocking themselves silly trying to fit business owners into their media and social media games and patterns and rate cards and strategies instead of adapting what they know to help entrepreneurs do more with less

. . . instead of pulling their chairs up to the same side of the table.

This doesn’t mean reinforcing the customer service department. It does mean building customer service into the job decription for every single employee. When every staffer is also a customer service specialist –poof!– you no longer need a customer service department! Nurturing long-term relationships becomes your new business. 

Marketing traditionalists are missing this point, and others like it. The “new” cyberspace marketing pros are also missing the point. First off, the whole world is NOT tuned into the Internet which means the perspective that every human on Earth is aware of Mashable, YELP, Tweets, BFs, DMs, clouds, and the advent of Cicret Bracelets is false. So the perspective is warped.

Second, when traditionalists wrap their marketing strategies around media airtime, print space availabilities and “special rate card deal packages” or “online marketing and SEO experts” (most of whom are self-designated, unproven, and over-priced) parade out their website and email bells and whistles, entrepreneurs end up the losers. 

If you’re a small business owner, operator, or manager, you need to be looking AWAY FROM formula marketing solutions that do not bend over backwards for you the same way you bend over backwards for your customers.

This is not an economy where you can simply accept blanket marketing recommendations without questioning.

Marketing pros need to be thinking more like entrepreneurs. They need to be looking much harder at ways to market products and services for maximum impact without spending as much money as in the past. They need to be offering their services more on a performance incentive basis, and put their wallets where their mouths are. 

Entrepreneurs need to challenge marketing people more to get “more bang for the buck” and –by the same token — be willing to reward generously for performance. A marketing success that produces $1 million in new sales should be well worth a $250,000 or $300,000 fee because you end up with the balance — money you never had before! 

Bottom line: Get streamlined. Get simple. Look under new leaves. Push for impact and relationships instead of deals. Yeah, I know about car dealerships; but they’re in their own world. This post is about reality and your business. It’s about looking to Twitter instead of network TV, postcards instead of elaborate mailers, emails . . .

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

Seeking sales fireworks?

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Hal@Businessworks.US  302.933.0116

 Open minds open doors.

Thanks for visiting. God Bless You.

God Bless America and America’s Troops.

Make today a GREAT day for someone! 

 Every step you take,

 every word you say,

 every blink you blink

  . . . is marketing.

You’re a professional practice or small business owner or manager. Whether you have 100 employees or work out of your bedroom closet, the words you use (and don’t use) and the ways and places you move (and don’t move) say worlds about where you’re headed and how long it will take you to get there.

Every step you take and word you say, every blink you blink is a form of marketing to someone for something.

It doesn’t matter whether you’re trying to get your rich brother-in-law to loan you his $1,700,000 Bugatti Veyron to drive your best customer to dinner at the club, or whether you want to motivate your new assistant, or get approval to cash in a free WAWA coffee coupon that expired yesterday, you are constantly engaged in marketing.

Your business plan and loan applications are marketing documents. When you hire a consultant, you have to impress on that person or group (oh, sorry, “team”) that you and your business are worthy of her/his/their exertions on your behalf. You slide a little salesy language into explaining what your business is all about.

The thing is that most hard-nosed, competitive, aggressive business people know all this and make no bones about practicing proactive, assertive language and posturing at every turn in the road. But those who often have the most to offer in terms of creativity and innovation will typically get themselves caught up in the process, not the selling.

We can’t turn timid creative genius personalities into super sales pros overnight (and probably shouldn’t try or even want to), but we can help raise these folks up a notch by pointing out that five criteria are part of every successful marketing effort . .  and that EVERYthing is marketing SOMEthing! Your steps, words, and blinks must:

1. Attract Attention

2. Create Interest

3. Stimulate Desire

4. Prompt Action

5. Deliver Satisfaction

All five of these must be present in every form and function of marketing to bring about ongoing and long-term success. Look around you. The extent to which these five criteria are effective determines how effectively your message is being delivered to your target markets.

Look for the five in print advertisements and broadcast commercials; billboards and other outdoor advertising vehicle messages; print and video promotions and displays; online presence (websites, social media sites, etc.); sales presentations (in-person, seminars, webinars, teleconferences; trade and professional shows); public relations programs (events, news releases, etc); packaging and labeling; merchandising; even pricing can all be measured for effectiveness when they succeed at making these ten words work . . . even in your “elevator speech.” 

Remember you are being:

watched; heard and overheard; listened to (there IS a difference!); read about; sized-up; checked out; assessed; evaluated; figured out; thought about; tested; weighed; raked over; admired; followed; respected; loved; praised; scourged; mocked; appreciated; and bought

— all day, every day, even as you sleep!

The same way that you buy or don’t buy others, they buy or don’t buy you. Your best insurance for achieving success is to make the sale. Your best way to make the sale is to accept that it is what it is, and that you need to be forever on the alert to opportunities.

Opportunities are created by marketing that attracts attention, creates interest, stimulates desire, prompts action, and delivers satisfaction.

Drive your imagination forward with reality. 

# # #

Hal@Businessworks.US

 Open minds open doors.

Thanks for visiting and Make today a GREAT day for someone! 

Twitter opportunities

bail small business out

 of still sinking economy!

Opinion, after creating thousands of small business marketing and management programs, and many life observations:

Since the debut of television, no other media vehicle has had such positive and pronounced impact for small business as Twitter. LinkedIn is a distant second and Facebook doesn’t even make it to the table.

________________

A little background . . .

• In case you haven’t noticed: since 2008, there’s been relentless government pursuit of globalization at the expense of business, marked by the near strangulation of entrepreneurial ventures and accompanying choke-hold on free market competition.

• In flagrant disregard for America’s economy, America’s employment opportunities, America’s military, America’s healthcare, and America’s self-esteem, spread-the-wealth idealogy has trampled the nation’s economic heart and soul beneath its runaway tank treads.

• America’s 30 million small business enterprises –the proven source of over 90% of all new jobs– have been chewed up and spit out while bungling corporate giants and their muscle-brained unions have been handed tax-dollar bailouts that have accomplished nothing.

________________

So where does Twitter come in and what’s “rightbackatcha!” all about? Twitter, first of all, is a powerful outbound social media entity. Among many applications, it allows for small businesses to broadcast availability of products and services out to the world at no cost. In today’s economy, this access is a Godsend.

More and more small businesses are taking advantage of the opportunities Twitter provides, and are discovering that INTERNET globalization opens new revenue stream pathways unimaginable just 5 or 6 years ago. Business today comes from many surprise sources . . .

A local plumber gets a service call from Betty whose cousin lives 2,000 miles away but cut and pasted his clever Twitter quote into an email to Betty because it mentioned the town Betty lives in. Betty figured that was better than the Yellow Pages. Voila!

LinkedIn, FYI, is a much more sedate, more corporate medium. It lacks both the flair and immediacy of Twitter.  

Facebook? Forget about it! For business, Facebook doesn’t cut it! Let it help you keep your Friends and family together and communicating, but don’t expect it to make sales for your business.

If you run a small business and you have a website, why do you need to find people to drive to your Facebook page to try to get them to visit your website? It won’t happen. The process is too big a run-a-around. Visiters bail out. Why waste time and money and energy?

Send people direct to your website! Facebook also demands constant monitoring to police inappropriate posts that you don’t want associated with your business.

So, now you’re on Twitter, but it’s not working? That’s only because YOU’RE not working.

If you “work” Twitter, you are careful not to flood it with repetitive sales-pitch messages, and you have fun with it by being social. Yes, that’s what makes it part of “social” media.

In other words, someone mentions or thanks or repeats (RTs) your comment (“Tweet”)? Reply with a thank you!

Say: “rightbackatcha!” or express some form of appreciation. Even a “TY” will do.

But don’t disregard others for the sake of ramming home your sales message. Your “Followers” will drop like flies.

About “Followers,” incidentally, if you’re not selling something that EVERYone needs (rubberbands, toothbrushes, water), you don’t need 36 trillion Followers; you need Followers who share your interests or who fit your market target. Be selective.

If you’re going to “play the numbers” and amass as many as possible, be prepared for the fallout. You will inevitably attract weirdos who will waste your time and energy.

So, someone tells you you’re great or that they like your quote or the title of the song you mention or the product or service you represent, tell ’em “rightbackatcha!” or say Thanks (or THX). But you ignore sociability at your peril.    

Drive your imagination forward with reality. 

Open minds open doors.  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Think you have

a busy business

 and lead a busy life?

Think about this quote

…and this 60-second bullet list!

Pretty scary stuff to be banging around your brain, eh? It’s no wonder you get yourself stressed out. Just think about the information overload comment and what’s happening in every passing 60 seconds worth of cyberspace. I mean,  any entrepreneur in her or his right mind could easily almost die or justify opting in to becoming an ostrich. 

But, no. Here you stand, taking it on the chin (and in the wallet)! You are in it, and you’re going to make it work for you because you are not a quitter, because you’ve got guts and gumption, because you believe in your ideas. What’s missing? Sometimes you teeter on the edge of not believing in your SELF. Sometimes you need a re-charge.

Well, step right up, business and professional practice owners and managers and operators and partners and investors! I know you think you’ve got a “killer” business, so I’ll tell ya what I’m gonna do: I’m going to make you an offer you can’t refuse. Are you ready?

Here’s the deal: You stop reading newspapers and news magazines and newsletters . . . stop watching and listening to news reports and programs . . . take more deep breaths than ever before . . . think more about your family than you normally do and say a few more prayers than you’re used to . . . for 21 days!

If you fail to make something of really major importance happen for you and/or your business in that amount of time –21 days, but you must follow the news abstinence path outlined– I will devote a full blog post to promoting your business interests for free plus provide you –also free– with a professional news release you can use.

I’ll even throw in step-by-step personalized professional guidance on how to make it work . . . Over $2500 worth of professional services for FREE if you fail to succeed with the approach outlined above. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer.

If you are successful, you get –free– a full 45-minute customized and personalized telephone consultation on how to make more effective and more economical use of your planned and existing marketing efforts. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer. 

Deadline: You have until July 29th to stake your claim. I will expect a dated, detailed report of the steps you take and the results you produced or failed to produce. You can contact me by email or phone message anytime, and I will respond promptly.

You have nothing to lose except news

(and that never changes anyhow).

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

No-cost/low-cost marketing

doesn’t happen overnight!

When you commit to spending minimal or no dollars to get your marketing message out to your target market, don’t expect miracles. Be realistic enough to recognize that a great many factors can impact your effectiveness. 

Whatever you do must be well done. If it’s news releases, you need to distribute a series of at least 5 or 6 different ones, 10-20 days apart, to a reliable list of media contacts, whose names and titles are double-check spelled correctly . . . and who are treated with utmost respect and gratitude for consideration.

Remember you are asking these people to give you free publicity. They decide if you get it or not, if your words are worthy, if they like the way you ask, if they are in a receptive mood, or if they will require you to buy advertising time or space first.

Your releases must be:

• NEWSWORTHY – Use “enlightened” self-interest, not just self-interest!

• GRAMMATICALLY FLAWLESS – Use Spellcheck. Use AP and UPI “Style” books, and Strunk and White’s Elements of Style

• 1.5 PAGES MAX, AND 1.5 – 2 LINES PARAGRAPH SPACING

• 3-4-LINE PARAGRAPHS

• ACCOMPANIED BY:

  • Your contact info
  • Interesting, captioned photos whenever possible
  • Short, personalized-as-possible cover notes that point out why each release will have interest to the recipient’s reader or broadcast audiences

If you’re using social media and/or emails (and you should be on both counts, if for no other reason than to support and promote the use of releases), think before you “Send.”

Always include a shortened link to your site. Be social. A steady stream of sales pitches, day after day numbs Twitter and Facebook and LinkedIn subscriber brains into Delete Mode.

As with your news release headline, make sure your message attracts attention without being alarmist or overstepping acceptable boundaries of good taste.

Be smart enough to realize that the economical course of action you choose for your marketing simply does not offer the same accelerated pace of providing and paying for an advertisement and getting immediate exposure.

“Free” takes time!

Expect — even when everything and every person involved in the process falls neatly into place — it’s going to take you longer than you want it to, to make things happen.

A news release that finds its way to a receptive editor may get tossed at the last minute because a major news event breaks. Coverage of that takes priority because it sells newspapers, magazines and broadcast aduiences.

That’s what sells advertising time and space and that’s what pays salaries.

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Silence is NOT golden!

Just because you get the news release done and out, doesn’t mean anybody cares!

I ran a small “News Release” workshop recently, and was reminded of how important news releases have become in the face of government-borne economic recovery impossibilities being shoved down the throats of struggling small businesses. When you can’t afford to advertise, you twist your message into news and release it into cyberspace.

Public and community relations are free

but not easy!

The problem is that even after you’ve done a 100% perfect job of packaging what you want to say, the media people who get your release, simply don’t care. It has to suit their whimsy, sense of balance, and their boss’s mood… unless you’ve been holding hands and buying them lunches for years, and toss some advertising bucks their way!

To get around all this,  you actually do need to package your message 100% perfectly –format and content both. `It must be NEWSWORTHY.  Self-serving, salesy, promotional, and contrived releases get deleted and trashed in record time. Editors and writers and news directors are usually much smarter than the companies they work for.

You’re expecting free publicity. What you say has to make a difference for your recipient’s audience.

Every release needs a personalized, respectful, courteous cover note that thanks the recipient for her or his time and consideration. It also needs to make some kick-butt statement about what makes the attached/enclosed release important to the recipient’s audience. You need to know the readers and viewers as well as the editors and writers.

So, random “Dear Talking Head” notes? No.

Homework first? Yes.

 ————————————

 A while back, I read a blog post by Laurie Halter:

“The Press Release Is Dead.”

Don’t believe it. Especially from someone who still -archaically– calls it a “Press” release! (Though she happens to be a truly superb writer!). The point is she’s wrong.

It has simply become much harder to make news releases work, but for those who persevere and are willing to trade hard work and a tenacious follow-up effort for free exposure that is proven to be over ten times more credible than paid advertising, the return on investment can be great.

All of this of course assumes (I know, I know, a dangerous word) that you are prepared to be exceptionally creative in the manner with which you present your newsworthiness. Like a billboard or online banner, catchy short (six and seven-words max) headlines get results.

Your headline needs to attract attention, create interest, stimulate desire and –hopefully– bring about or promise action, along with offering some assurance of satisfaction. Just the headline alone? Yes, just the headline alone, in seven words or less!

The opening paragraph will ideally give the reader the who, what, when , where, why and how of what the release is all about, and do that in 3-4 lines of type. Open your release with your name and contact information (email address and phone number), and close with a standard block of descriptive “elevator speech” copy.

KEEP IT SIMPLE!

Double check that the intended recipients are still employed where you’re directing your release, that they still spell their name the same, that they still have the same title, and that the email address/address is still the same. Media people live much more transient lives than most of us. One reporter I know changed jobs 3 times in one week!

If you are the boss, don’t expect miracles. Expect that the job is time-consuming, labor-intensive, and slow to get results (on the average, it takes 5-6 releases to the same person before actual news coverage is realistically considered. If your investment is backed by skillful writing and determined energy, you will get a return.

# # #

     Hal@Businessworks.US or 931.854.0474

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

“Someone’s opinion of you

   does not have to become 

   your reality.”

—Motivational Speaker Les Brown

Let’s look at it this way: You are reading this right now because you are an entrepreneurial thinker and/or leader, because you own or operate or manage a small business or professional practice, or because you are a partner or investor in, or advisor to (or a student of) small business.

If this is true of you, then you know you are made of different stuff than are corporate or union folks, or those engaged in mass media. . . or government employees (from the White House to your State House, County Seat and Town Hall . . . including all levels of government agencies) . . . or those theoretical academic types.

Let’s put all those people aside for a minute. (Yes, of course there are exceptions; I’m talking about the overwhelming, vast majority of individuals who simply don’t get it, and who prefer being sheep!)

You, on the other hand, have a brain. And common sense skills. You know how to think and act productively.

You are focused on the here-and-now present-moment more than most people, and have little or no use for analyzing the past or fantasizing the future, beyond getting your ideas to work.

You know how to make things happen.

You have a sense of urgency, and you know how to “turn on a dime” when it’s time to change direction or meet a market need.

You create your own opportunities and are not afraid to step up to the plate when they arise — plus, you are smart enough to know how to get yourself on base without swinging wildly for the seats on every pitch.

Okay, so as far as others cut from the same fabric as you are concerned, all of the above makes you a (no gender implied) “Good Guy.” (There are 30 million of us!)  

But–alas–those admirable qualities that set the entrepreneurially-minded apart from the closed-minded also fail to insulate small business enterprise high-achievers from warped opinions!

Here’s the bottom line: When you find yourself beginning to worry about others’ opinions of you, your behavior, the way you run your business, the kind of schedule you keep, ask first if you are behaving legally and second if you are sacrificing your own health or your family’s existence.

If it’s “no” to both of these questions, change the channel.

It’s your brain. You are the only one who controls your brain. Simply change the mental channel in your brain from whatever self-denial, self-badgering, self-guilt station is playing, to something more challenging or geared more to easy listening.

It’s a choice. You can choose to rise above other’s opinions and pursue your burning desires freely.

Imagine if Edison or Ford or Gates or Winfrey or Ashe or Carnegie or Jobs or any great entrepreneur had balked at others’ negative opinions. We’d probably be –just for starters– without lightbulbs, cars and computers. Don’t choose for the negative opinions of those who can’t see your light to create darkness for your business ventures.

There’s too much to do, and life is too short to waste time dwelling on or worrying about other people’s opinions. Because–in the end– all you have for certain is you!

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!