Archive for the 'Objectives' Category

May 24 2012

Couples Who Work Together

Mom and Pop Businessess

                       

Are Alive and Well In

                          

Every Industry

                       

and Marketplace

                                   

 

Because so many entrepreneurial ventures are launched, or brought on by, or result in hardworking people who also share a couple relationship (and because the marriage and work relationship I had with my wife lasted over 25 years), it seemed appropriate to devote a post to the subject. Maybe a couple of experience points here can benefit others?

  • FIRST: If you are in a love/work relationship and not killing each other every night, congratulations and God Bless You! You have somehow managed (or are at least still managing) to beat the odds. Being the spouse of a business owner or the spouse who is the brains behind the business owner (or are an involved but not-married business couple!) makes you special!

Very few relationships can withstand the attack on emotional, rational, and physical sensibilities that are brought on by the stress of running a business together, while living under the same roof. It’s important to stay “here-and-now” as much as possible. Have flexible, specific, realistic, due-dated goals (and write them down!), but remain focused on the present.

RELY ON HUMOR.

                                                          

It takes a special way of relating to one another that requires greater sensitivity and sense of purpose than  a typical marriage where one or both partners leave the home each morning and return each night. I have often counseled to paint a line around the bedroom doorway and threshold beyond which, business discussions are not allowed . . . and communicate, communicate, communicate! Listen, listen, listen!

  • SECOND: Extreme trust and extreme sacrifice are the two characteristics of successful work/love relationships that cannot be compromised under any circumstances . . . ever! The temptations will be endless, but violating your love/work partner’s trust or not pulling your share of the load spell instant business failure, and often instant relationship failure too!

This distills down to being constantly conscious of not putting yourself in situations that could undermine the well-being of either your work or emotional relationship. Don’t go out partying on your own. Don’t hang out at bars or strip-clubs or trade show suites when you’re on business trips. Don’t wear provocative outfits when you’re on the road or attending meetings. Making a business and a relationship work at the same time requires integrity.

In other words, don’t ask for trouble

 because you’ll surely find it.

                                                               

Working couples need to accept that friction will always be present. The trick is to work at making it be positive and productive friction. It takes far greater tolerance, patience and understanding than a non-working-together-couple relationship. The trade-off is that working couples–two people with one mindset–are almost always more effective and successful than flying solo.

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May 06 2012

Business is NOT life or death!

“If you think sometimes

                          

  that you just can’t win,

                      

remember that life

                       

is not a contest!”

— Kathy Alpiar

 

She reminded me of this shortly before her life struggles ended this past March at age 55. She had reminded me of it often over the last 25 years of our marriage . . .  almost always after my face retreated into my hands bemoaning some frustrating situation or another that I had somehow boxed myself into. I’m told everyone does this on occasion?

If you’re an American, you probably grew up with the conviction that everything you had to deal with every day –from school and Scouts to college or trade school and a career to marriage and family raising– was (is) a contest!

Admittedly, in a nation dominated by sports performance and competition at literally every level of life, it’s hard to grasp that “life is not a contest.”

But it’s NOT a contest.

(Workaholics, please re-read those last five words!)

  • Life is a gift. It is a blessing. We either consciously or unconsciously choose to embrace it, or choose to waste it.

  • Life is a waste when it’s obsessively dedicated to ultimately meaningless, make-believe values — making money, acquiring things, trying to impress, being self-serving and self-indulgent, putting others down, bullying, chastising differences, thinking and acting dishonestly.

                                                  

How much of our precious time on Earth is wasted each day trying to get even; trying to undermine, manipulate, or represent ourselves as more than what we are; trying to pretend; trying to bait those who are weaker into our arena so we can defeat them or make them look foolish? Can any of that possibly be serving our true best interests?

If the answer to that question about how much time, by the way, is anything more than one minute, it may be worthwhile to think twice about Kathy’s quote. In other words, is our purpose here on this planet to make a difference?

How important is integrity?

                                   

Kathy wasn’t suggesting that we all abandon competition and head for some mountaintop to meditate on our navels. Of course we have to be responsible to earn a living and pay our bills. But what she was saying was that there’s a whole lot more to life than having such narrow pursuits d-i-c-t-a-t-e human existence.

Entrepreneurs get pounded over the head with these finger-waving “take time to smell the flowers” thoughts because they tend to disappear into a product/service development zone to the exclusion of friends, family, and many of life’s joyful experiences. They substitute the pursuit of “success” to the exclusion of what’s around them. I know because I’ve been there.

But I’ve come to realize that return on investment is not the sole province of business. ROI has also to do with having an ongoing sense of humor, a conscious effort to cultivate only positive stress, making room in our lives for living, keeping our promises, and being perpetually focused on service to others. Thanks Kathy.

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Feb 07 2012

WHAT “Contingency Plan”?

Feeling Invincible? . . .

Think Only Wussy Types

                                 

Fret Over “What If” Stuff?

 

Perhaps consciousness of the fragility of life has never struck you or your business full force. Perhaps you’ve somehow managed to escape the anguish, angst, and fears attached to the reality of your own or the life of someone close hanging by a thread. Perhaps you’re too young or too lucky or too blessed to have ever known the stress of having machines do the breathing and feeding and medicating and pain management?  

~~~~~~~

                                                                         

If that is even partly true of you, don’t let today pass without giving it at least a few moments of thought. Why? Because just as a business with no sign is a sign of no business, a business or business leader without good health — or a poor-health contingency plan– is the sign of a sick or unhealthy business.

“Nah,” a strong-willed 30-something entrepreneur responded to that idea, “My business is healthy,” he said, “and I have no provision for disaster because I work our regularly and I’m in good shape, we have a long-term lease, our customer base is growing steadily, and prospective investors are standing in line!”

“But surely,” I offered, “you have some kind of insurance coverage? Fire and theft? An office policy? Collision? Life? Health?” He cocked his head as if I’d hit him with an illegal punch, “Sure, but so what? THAT is MY contingency plan. Things go south? I just file claims and collect enough to start something else!”

“That’s good,” I said, “because burglaries and fires and tsunamis and earthquakes and hurricanes and tornados do happen, but I’m talking about catastrophic illness. That happens too.” Ask around. You’ll find plenty of people who’ve experienced sudden ill health, who suffered, and whose businesses suffered because they had no contingency plan.

When that “CLOSED DUE TO FAMILY ILLNESS” sign goes up on the front door (or website), dwindling (sometimes plummeting) customer loyalty and support follow. We live in a what-have-you-done-for-me-lately? society.

Are you ready to face critical damage to your revenue stream and threats to the life support system your enterprise has routinely fostered?

                                                         

What steps will you take and in what order? Or who will pinch-hit for you? What impact can your suppliers and customers expect, and how –specifically– will they be dealt with to accommodate their needs and to keep things running and moving forward? What gears will need to be shifted? By whom? When?

The time to deal with contingency planning is now, and to re-visit the plan at least once a year. The cost to plan is time. The cost to cope without a plan can be annihilating. It’s certainly true that expectations breed disappointment, but it’s equally true that having no plan is like captaining a rudderless ship.

And then there’re storms . . . 

                                                                    

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Feb 05 2012

TEST Where You’re Going

Get it in writing . . . 

The Hardest Business Task!

       

Yes, test your objectives. Yes, test your strategies. Yes, test your tactics. And, yes –first and foremost– test your concepts. It’s the only sensible way (before spending money on ideas that might sound great, but that fail to produce), to make sure your pursuits are solidly grounded and integrally connected. 

~~~~~~~

What’s the hardest task in business? It’s really not hiring and firing, or funding, or maintaining operations, or making sales (though HR, finance, operations, and sales people may all want to lay claim to having the most difficult jobs). The hardest task is getting it in writing. Huh”? What’s “it”? And what’s so hard about writing? Writing what

I believe the most challenging of all business tasks is getting your direction and contingency plans straight. (Considering widely-published SBA findings that over 90% of business failures are attributable to “poor management,” knowing where you’re going is certainly Job One for most entrepreneurs.)

Writing your objectives clearly, simply, specifically, realistically, flexibly –and with a due date attached– has proven time and again to make the difference between revenues and profits, between success and SUCCESS!

                                            

The more principals, partners, investors, advisors, managers involved, the harder the task. It becomes exponentially difficult because –to have any value– everyone involved must agree at least somewhat with every word. In other words, agreeing on a precise target is sometimes the most trying of all challenges.

                                                                 

Is it (your target objective) the same as your Mission or Vision Statement?

No, but it probably needs to directly reflect both.

                                                                

Whatever the objectives (or goals) are that you verbalize for yourself or your business, they need to be:

A) Missions in and of themselves, and they must fit conceptually under the umbrella of your own or your company’s overall Mission Statement.

[If your objective(s) fail to measure up to your overall Mission Statement, or don’t quite fit under its umbrella, re-examine where you’re headed with things. You may need to switch gears, or direction, or timing, or desired results.]

B) Following the path of your Vision Statement.

[If this isn’t happening, redirect your focus or re-visit your Vision Statement to consider some adjustments.]

Can you make changes and still be “on-target” with your pursuits? Absolutely! Remember that flexibility (together with realistic, specific, and due-dated) is one of the key criteria for effective goal-setting. If you’re not reaching the goal you defined, be flexible enough to redefine it, or change the tactics you’re using.

                                                               

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Jan 12 2012

The Small Business Career Trap

You got ideas?

                           

You’re ready to trade in

                              

that corporate career?

                          

Don’t be too quick!

 

 

Created by cover-your-butt, tunnel-visioned corporate types, who are busy going nowhere, the “Small Business Career Trap” puts a stranglehold on reentry to the corporate world once someone has “defected to small business life. It’s like deportation. Change your mind? Oh, no, that’s not allowed. Make a come-back? No way, José!

“Tunnel-visioned”? Well, sure– because the assumption behind that label is that you can play either football OR baseball, not both, and that once you switch sports, you can nevermore capture the credibility in the field of expertise you left behind. Ridiculous? Of course. Michael Jordan isn’t the only athlete to master multiple sports.

The kind of corporate mentality narrowmindedness that fosters (and nurtures) this kind of thinking discounts the wealth of unique contributions a small business-experienced individual can potentially make to stimulate the prevailing lethargy of so much corporate life.

And paradoxical, don’t you think, that the attitude strikes at the heart of the very same types of entrepreneurial contributions that no doubt accounted for launching every corporate entity to begin with?

As long as the political climbers at corporate giants refuse to honor the value of small business experience, and continue to fail to take advantage of the opportunities to integrate and cultivate more entrepreneurial spirit in their organizations, there is little hope that the big boys of business will ever favorably affect the economy.

And adventuresome entrepreneurial wannabe’s need to accept the reality

that big business-to-small business career moves probably have no return route.

                                             

This can be pretty disconcerting whenever you (the traitor) reach the point in small business (and you surely will) of realizing you are indeed smarter and more talented than corporate counterparts, MBAs and all.

It will become transparently clear that you could bring greater success to corporate productivity and profitability pursuits than people presently responsible for achieving these goals. Nonetheless, if no one will open the door, your only choice may be to return home and keep looking (Good Luck!) or break the door down.

Not many welcome mats are

laid out for forceable entry.

Will this ever change?

Short of revolution, it’s not likely.

                                                   

If you should have any doubts, by the way, that corporate mindsets are so deeply entrenched in fears of recruiting and hiring entrepreneurial thinkers and doers, just scroll through some corporate help wanted ads. Find just one that addresses small business expertise, a sense of urgency, and the ability to respond and adjust. Good luck again!

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Hal@Businessworks.US   931.854.0474

Open  Minds  Open  Doors

Make today a GREAT day for someone!

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Jan 11 2012

STAY SMALL TO GET BIG

 You’re an entrepreneur?

 

You’re probably the

                           

 runt of the litter!

 

                                

Ask anyone who’s made it big in the service business, and the odds –by my calculations– are roughly 9 out of 10 that she or he did it by staying small. Makes sense. Most runts of the litter have entrepreneurial zeal and instincts. They scrap, scrape, and battle for food and attention from the day they’re born.

And runts make great dogs but not always great parents, which raises a key how-to issue about staying small. From my experience, there’s hardly ever a good and reasonable reason for adding payroll employees when you’ve passed the point of generating strong revenues on your own..

At most, you may decide to put an assistant on payroll, but herein lies the secret to continued growth: The person you choose must be dedicated and loyal to you at all costs. He or she must be a super organizer since –as an entrepreneur– you’re probably not. This individual must have no greater purpose than to make you successful.

In other words, do NOT seek a creative thinker. That’s your job! Do NOT seek a super salesperson. That’s also your job! Find someone you can trust absolutely all of the time. Find someone who will be assertive with other people on your behalf. Find someone who will rise to the occasion, who does not need hand-holding.

You need a person with strong judgement skills, who can readily size up others (and situations) and who knows enough to know when to insist on over-communicating with you. In other words, if you need to hire someone, hire a leader. If you can find this individual, and it may take years of searching, you won’t need anyone else.

Anyone else you take on should be on a commission, performance incentive, or parttime basis. Once you add a payroll position, and get the wrong person involved, you commit to stagnation and foreclose your prospects to succeed; you commit to the odds of adding expenses without being able to cover them. You commit to status quo.

In a product business, you need only to add skilled labor on a highly selective and prudent basis. One person with know-how, and the drive and energy to do the work of two people at one and a half times a one-person salary is far better than two people doing two jobs for three-quarter person salaries.

The bottom line: Runts of the litter excel as entrepreneurs. They are more independent, inventive, industrious, and self-sufficient. Rather than waste time looking, they will use a coin for a screwdriver. But once in a while, they need to back off and do some hard thinking about where they’re headed and where the next bone is coming from.

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Hal@Businessworks.US   931.854.0474

Open  Minds  Open  Doors

Make today a GREAT day for someone!

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Jan 10 2012

LETTING GO

What do workaholics,

                             

delusionists, and grieving

                          

friends and relatives

                        

all have in common?

 

 

 Why is it that the people who are most in need of breaking out of their workaholic patterns are the ones most resistant to the suggestion? They’re afraid to let go. Well, logically, it makes sense. Fear is the single most destructive emotion (and sometimes, paradoxically, greatest motivator) in existence.

Letting go is life’s single hardest task.

                                             

Workaholics share this infamous platform with those who live in delusion as well as those who grieve the loss of loved ones. Letting go means giving up an important part of yourself in favor of moving on, or back into, reality. Many egotistically, and sadly, are convinced that the world and their business could not survive without them.

“Sadly,” because these same people will almost inevitably drive themselves into cardiac care units… or the grave… using the excuse as a rationale that they “never gave up the ship!” It’s a lot like being mentally retarded (and having a daughter who is, I can say this with some authority). The single difference is the awareness of having a choice!

Never-say-die workaholics

 simply choose not to choose.

                                                                       

They know they have a choice, but feel threatened by the idea of changing horses in mid-stream. So they instead invest themselves in maintaining the status quo at all costs. Or, as world renown family therapist Virginia Satir used to say, “they get dried up and shrivel up.”

And, Satir goes on to ask: “Don’t you think this affects the growth of their families and that of those who work with them?” See for yourself. Status quo seekers are everywhere, harboring pain and misery, and transferring their own inadequacies and choices not to choose to change.

How dim the lights that light these lives. How stagnant the businesses they run. How rebellious the children they raise. Choosing situations and leaders who make the choices for them . . . how unfulfilled the lives they live.

This picture is bleak indeed, and it permeates many corners of the corporate and union worlds and government universe but, thankfully, has rarely become the payoff of hard work and self-sacrifice that many entrepreneurs practice. How is that? Because most entrepreneurs play and sleep as hard as they work.

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Hal@Businessworks.US  

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Jan 08 2012

You have 340,666 minutes left!

What will you do with

                             

your time this year?

 

FACT: As of January 10, you will have already spent 14,400 minutes of this new year that you’ll never get back. QUESTION: On a scale of 1-10 (10 being best), how would you rate the value of your 2012 accomplishments so far?  ONE MORE QUESTION: What will you do with the remaining 340,666 minutes (511,000 minutes minus 1/3 for sleep) in 2012?

~~~~~~~ 

                                         

Can the last question really be answered? Of course not. How could you possibly know what situations and circumstances will impact your intentions? So maybe intentions are not such a great thing. We’ve heard, after all, that they pave the road to hell, hmmm? And they’re kind of like expectations, right?

And don’t expectations breed disappointment?

                                                             

So where does all this quibbling over semantics actually leave us? Hopefully . . . (aw, wait a minute, isn’t “hopefully” like an intention and expectation combined?). Well then, is this an end to planning as we know it? Do we throw the goals out with the posts? (A little pun there for football fans.) Do we stop having objectives to pursue?

Planning is essential, but it is not a trigger for compulsive pursuit at all costs.

                                               

How do we know this? Because planning (i.e, goal-setting) has been long proven to be successful only if the process of goal-setting adheres firmly to specific criteria, and one of these is flexibility. The less flexible, the more stress. The more stress the greater the odds for failure.

There is something to be said for the thrust and direction of many, if not most, entrepreneurially-spirited engines . . . something that is most succinctly put as “living for the moment.” Entrepreneurs instinctively seek immediate gratification and are more focused on the “here and now” present moment than those in other careers.

It’s that old thing grandpa used to say about not putting off ’til tomorrow what you can do today. Entrepreneurs are business junkies. They have a powerful need for a quick fix when things start to flounder or deteriorate, or when last week’s “high” begins to wear off. Sound familiar? It’s true.  Look around. Ask around.   

Small business owners and operators have mostly learned the hard way –through trial and error and intuitive “street smarts”– that ongoing quick-fix actions are the only ones that get results, and keep businesses moving forward when the tide is changing or the current is a backwash.

But swimming upstream for any period of time can be exhausting to say the least, so the idea of taking immediate corrective/adjustment action needs, in reality, to be tapered only with the commitment to take only reasonable risks in the process, and to always imagine the worst case scenario before proceeding.

Try repetitively asking yourself the following question all during any crisis or critical period, hourly if need be:

“Is what I’m doing right this very minute

leading me to where I want to go?”

                                   

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Dec 28 2011

2012 STAFF STAPH INFECTIONS?

Stop Business Deaths in 2012!

                                                                                                                                     

WASH YOUR HANDS

                                              

To Kill Staff Infections!

 

By now, all of us know, or have heard (or we believe instinctively) that the majority of hospital deaths are the result of complications compounded or initiated by staph infections. These can be traced back to caregivers and support staff not properly and frequently enough washing their hands.

 

Who woulda thunk it? Such a simple thing.

Well, not only is it true, but I believe it’s even truer (though never researched) in business. After all, it has been widely researched and is no secret that the vast majority of business failures –those that are under-financed, that sell corrupted products and offer ineffective misguided staffs and services– come from poor management.

Management (even when it’s more task than people-oriented) is all about interfacing, interacting, and encountering. It’s about keeping a clear and receptive mindset.

Open Minds Open Doors!

SO WASH YOUR HANDS!

                                                              

Now I’m not talking about hot water, soap, scrubbing and towel drying. I’m talking about:

  1. Closing your eyes for just 10 seconds (perhaps 5 if you’re in a meeting, and not at all if you’re driving!) before and after every encounter with every customer/employee/vendor and investor.

  2. Taking a deep breath (to focus attention and to maintain oxygen supply and blood pressure).

  3. Mentally (imagining yourself) washing your hands, like a doctor between examinations.

                                                 

For many who try or maintain this practice, it helps to go through an actual 2-3 second physical action of briskly rubbing your hands together. The action sends a reinforcing mental message to your brain.

Do it before AND after EVERY meeting, conference, phone call, email, letter, overnight delivery, and text message exchange, for as long as your business status remains “critical.” Hey, you are, after all, being a doctor, aren’t you?

You ARE examining, aren’t you?

You ARE listening, exploring, considering, assessing, recommending, deciding, weighing, evaluating, checking and re-checking, sizing up, assuring and reassuring, projecting, planning, strategizing, and predicting, aren’t you?

And what happens to your brain when you’re on the fly and go straight from one encounter to another without  (it sometimes seems) even breathing? Go on, answer this last question. I’ll wait. Okay, and how does that stress translate to your body?

You’re not sure? Well, where do you think these come from?: Headaches, backaches, toothaches, stiff neck, upset stomach, constipation, diarrhea, short temper, edginess, leg cramps, burning eyes, skin rash, urinary infection, or worse — cancer, heart problems? Bottom line: is it worth it?

TRY THIS 10-SECOND

Make-Believe Brisk Hand-Scrubbing APPROACH

for just one week –January 2012 is a perfect test period.

Watch what happens.

                                                                         

Put “WASH YOUR HANDS” reminder notes on a sign over your desk, stuck to your phone and computer screen. Ask your spouse, partner, co-worker, friend or associate to ask you: “Did you wash your hands?” before and after you turn a doorknob, before and after you lift and replace your phone, start or end your meeting . . . improvise here; just keep making the effort.

Here’s what you’ll get: IF you’re honest with yourself and IF you actually follow the prescription, you will be more tuned in to each person you communicate with; you will be noticeably more productive; you will– GUARANTEED–  feel better – mentally, physically, and emotionally; you will more positively affect others around you.

You will, I promise, astound yourself!

                                                    

More on 2012 “LEADERSHIP”? Come visit me and comment on my Guest Blog post at TBD Consulting’s Jonena Relth’s site: LEADERSHIP TRANSPARENCY and “I” IS FOR INTEGRITY and “T” IS FOR TRUST.

 

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Dec 27 2011

The BEST 10 STEPS for 2012

The best New Year’s

                               

 message I can share

                                

  with you comes…

                                                                          

 . . . from one of my life’s heroes, Dr. Wayne Dyer.

                                          

It’s a 10-Point Pursuit Plan that I’ve dressed up a bit for the occasion, for your business, for your SELF, and to share with your family. If you succeed at making only HALF of these actually work consistently, I GUARANTEE that this coming year will be as happy, healthy and prosperous for you as humanly possible.

                                    

DO YOUR SELF, YOUR FAMILY, YOUR BUSINESS A FAVOR and read these ten points aloud to yourself. Write them down. Carry them in your wallet/pocketbook/briefcase. Tape a copy to your bathroom mirror, your dashboard, your computer workstation, inside your desk drawer, your workout bag, your refridgerator, the closet bar that holds your hangers.

READ AND RECITE before you go to bed, when you wake up, and any other time you can squeeze it into your day. You will positively amaze yourself with the results after just 21 days, and it’s FREE!! Go for it!

1. Want more for others than you do for yourself.

2. See yourself already having what you seek.

3. Be an appreciator of everything in your life as much as you can throughout each day, every day.

4. Stay in touch with your own and other positive human energy sources, and laugh as hard and often as you can.

5. Understand resistence, and help yourself and others to go with the flow.

6. Imagine yourself surrounded by the conditions you want to produce.

7. Understand the path of least resistence.

8. Practice radical humility.

9. Be in a constant state of gratitude.

10. You can never resolve a problem by condemning it.

 

If you think you’re going to give up on this, don’t start it. A little bite will only leave a bad taste.

BUT if you think you have what it takes to get your act together and take it on the road, if you think you have enough self-discipline to follow and practice the behaviors these 10 points suggest, you will positively succeed — even against all odds. Remember these 10 points are all about behavior. Behavior is a choice!

~~~~~~~

More FREE insights on

 2012 “LEADERSHIP”?

Come visit me at TBD Consulting’s Jonena Relth’s site and comment on my Guest Blog posts:

LEADERSHIP TRANSPARENCY

“I” IS FOR INTEGRITY

and  “T” IS FOR TRUST.  

 

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