When times get tough, 

the tough get going,

but they also

inventory their staffs!

     It’s easy to do, costs nothing, takes almost no time, and can produce an avalanche of valuable sales and business contacts. Pass around a short survey every six months that asks the people who work with you what they’ve been learning lately outside of work, who they know, what activities they choose for family fun, what kinds of careers family members have… 

     With a little prompting on your part, and some representative examples you can offer to promote useful responses, you may learn nothing of value . . . but you could be astonished! And until you flat-out ask, you’ll never know. Your administrative assistant may have a brother-in-law who runs a company that’s a perfect fit with your business mission.

     Your operations manager’s sister might be married to a board member of a neighboring business you’ve considered courting for shared marketing expenses.

Maybe your shipping clerk or receptionist is active in the same church as a key supplier who’s been giving bigger discounts to your competitor, but you’ve never had enough of a shared personal connection to feel comfortable enough to approach her about it.

     Why wouldn’t you know things like this already? Most people who are not running a business, or in sales, rarely think about networking, or have experience in the qualifying question process that’s usually needed to uncover valuable connections. It’s human nature to not volunteer “personal” information.

     You have a goldmine of untapped resources under your thumb. Start to draft your survey page.

     Avoid probing personal questions. Unless you have more than a hundred employees where processing answers could start to get unwieldy, avoid multiple choice or yes/no/maybe questions. Keep things open-ended and “optional” so no one feels you’re poking around to get in his or her closet. Explain that good business contacts can come from stretching awareness of existing resources, and that you would be very appreciative of any information shared, even if the respondent didn’t consider it valuable.

“Who do you know in your neighborhood, or your family or immediate circle of friends that might have some work or career connection with our three major prospects/customers?

Would they mind if you or someone from your organization contacted them or used their name to make contact with that prospect/customer to help open up a channel for dialogue about the services/products we offer?

What would it take for that to happen?”

     A question flow like this will of course get answered more enthusiastically and more thoroughly when you can provide some reward — a bottle of champagne, a day off, a charitable donation in that individual’s name, a percentage of potential sales commission, a small piece of some resultant new revenue stream that a connection produces. Use your imagination here.   

     The bottom line is the old reminder that you never get anything if you don’t ask for it. And when you do ask, you may be pleasantly surprised. What’s the worst thing could happen, the questions produce no contacts? At least it will serve to get people thinking.

Comment below or Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT Day for someone! 

Yes, you get

what you pay for!

Stop wasting time looking for magazine articles to guide your way. 

     You will not find actionable, productive problem-solving steps to take in magazines. The so-called experts whose guest-lecture style writing is published routinely in trade and professional journals may arouse your interest, and may carve out some fascinating new research directions, but odds are they haven’t a clue about the kinds of help you really need.

     How can I say that so authoritatively?

1) Common sense dictates (and has been soundly proven) that the best solution to any group, organization or business problem lies within the group, organization or business that has the  problem. A good, experienced outside consultant brought in under your wing can quickly integrate into your group, organization or business— plus bring  invaluable, informed, fresh perspectives to your table. 

People who are skilled at this are generally too busy with hands-on activities to be  writing about their experiences. And even when they do manage to squeeze in a story or two, it will never be de-fined with the exact same dynamics that are giving you headaches.

2) Early on when I couldn’t make enough money consulting, I used to write many of these milquetoast monologues. And, I can assure you, practical application never factored in as long as the publisher or editor was happy and I got paid.

Besides, what on Earth would a publisher or editor know about your business? Most of them can’t even tend profitably to their own affairs. It’s like inviting  the wholeheartedly incompetent federal government to step in and run your business.

     So, let’s get back to the kinds of help you really need. First of all, you need an action approach and realistic, flexible thinking support. Whatever you might read in a trade or professional publication is not likely to be action-oriented, and even if it is, it surely won’t be flexible and realistic enough to apply to your unique needs. While problems are not usually unique, solutions–real ones, lasting ones–typically are.

     The current issue of a major industry trade magazine features a cover story titled “The Making of a Manager” and proceeds to say nothing of any useful consequence. Instead of providing some insight on how to initiate manager development, the article focuses on all the reasons (mostly questionable) to promote from within rather than hire from outside.

     The article offers no input about the important differences that need to be addressed between, e.g., being a sales or customer service rep vs. being a sales or customer service manager. There’s no attention given to the most critical step involved with “The Making of a Manager” which is learning to let go. In order to do the job of motivating others to do the tasks that one used to do firsthand, requires learning how to let go of doing the tasks oneself.

     This is no doubt not addressed because to do so would upset the writer’s premise and purpose to promote internal promotion instead of finding the best person to do the job. 

     BOTTOM LINE: Read trade and professional press items that interest you, if you have the time, but don’t expect to find lasting and productive answers until you’re willing to bite the bullet and pay for someone who can help coach you and guide your people through the solution process.

Visit Hal at www.TheWriterWorks.com

Comment below or Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

Yes, “quirky” works.

Save that tablecloth!

     In between rocket-blasting stints with Madison Avenue’s two biggest and most successful ad agencies in history, I once worked as new business director and assistant to the chairman of a rather inconsequential yet highly profitable New York advertising firm. My boss was the number one guy out of three partners. The other two hung out and acted important. My boss was the one who made the sales and brought in the money.

     I never learned much from him except that it really is possible to be successful even when you have no obvious success traits or qualities, as long as you are a stupendous listener, and can be totally quirky. The old man had no redeeming characteristics to speak of but he was both quirky — accentuated by a cartoony voice and over-the-top animation that seemed to ooze incongruously out of his 3-piece suit — plus he was an outstanding listener.

     Three or four days a week, I found myself in the arguably envious position of getting fat by being his sidekick at exorbitantly expensive lunches he hosted at the best restaurants in Manhattan. He invited clients and prospective clients as guests. I was his Boy Friday but he actually encouraged me to talk up agency credentials and experience, setting the stage for his “pitch” at dessert time.

     What he had to say was always on target, but it came only after intensive listening, interspersed with squinty-eyed questions from over the tops of his reading glasses, and requests for examples and diagrams. He made copious notes with marker pens . . . on the tablecloth! 

     In between courses’, he would engage the help of a waiter or two to turn the table covering, drip spots and all, clockwise so he’d have clear writing space for each part of the meal. When lunch ended, he would tuck a $20 bill into the Maitre D’s hand and neatly fold the tablecloth up, tuck it under his arm as he did all the handshake/smile stuff and head for a cab that I would have waiting at the curb.

     When we got back to the office, his secretary would unfold the tablecloth, tack it on the wall over her workspace and type out everything he had written, rising periodically to turn the cloth and re-tack it (lots of pinholes in the wall!). She would enlist one of the designers to recreate any diagrams. The Boss would prioritize items on her draft and identify them as Objectives or Strategies or Tactics the have a final version typed up.

     The typed copy was distributed to all who had any experience with or interest in the business being courted, followed by a meeting, and a summary returned to the lunch guest reiterating the key points, tying them of course to sales points. Often this document became the “working bible” for developing the advertising for an existing client for a full year or more, and often it won new clients.      

     Should we all run out and start writing on tablecloths? Maybe, but the point is that whatever you do to be better at running your business doesn’t have to be something that’s considered “normal” by others, and you need not worry or care about what others say if the system works for you. Someone else I worked for routinely cell phone called his desk from the golf course to leave himself message reminders of sales prospect conversations he would follow up on the next day.

“Quirky” Works.  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

“Dreams which have

not been interpreted 

are like letters from

the Self which have

not been opened”

— TALMUD

Here’s the thing, the most successful business people in the world all share some common traits and all share one common status of being self-actualized. This means that they have each learned some in-depth things about themselves and have used that information to figure out what makes them tick.

Bill Gates, Thomas Edison, Steven Jobs, Mary Kay, Henry Ford, Dale Carnegie (Add your own), have all been students of themselves in the processes of designing and developing their businesses.

Do you know what makes you tick?

One way to get a better fix on the answer to this question is to write notes to yourself the minute you wake up in the morning about any dreams or parts of dreams you can remember . . . a “dream journal” if you will. By forcing yourself to take up this practice and jot something down every morning, a few things will happen:

1. Odds are good that after a few days, you will begin to remember more and be able to record more. In this case, more is better.
2. Repetitive patterns or scenes or thoughts or images may begin to emerge that will help you interpret more and learn more about your SELF which can boost your business big-time.
3. The more you remember and write down, the more likely you will be to feel less stressed, and to be more productive both on and off the job.

Is this information to share with your white-shirt-and-tie corporate brother-in-law? Probably not. I wouldn’t in fact recommend sharing the idea with anyone until you start to see some results for yourself. Why does the idea seem too off-the-wall bizarre? Because it’s not in any business textbook and most of those who benefit by the practice don’t discuss it for fear of . . . well, you understand.

A primitive Malaysian hunting and gathering tribe called the Senoi (Bing or Google them if you’re interested in more detail) have a generations old practice of waking each morning and talking about their dreams from the night before with others in their tribe. They reportedly go from one tribal member to another until they feel satisfied with the interpretation of their dreams.

Wackos, right? Wrong. The tribe is free of stress, free of disease and free of mental illness.

Imagine if you could be enjoying that luxury right now. Is it mumbo-jumbo or dark magic? Not likely. Since almost all research ends up demonstrating that disease of all kinds has a psychosomatic base that inevitably evolves from stress, it shouldn’t be surprising news.

When a group of people (regardless of how primitive) devotes part of every day focusing on, exploring, and identifying stress sources, that group is going to experience less stress. Less stress means less disease and less mental illness.

Keeping a daily “dream journal” is one way to help yourself (which means you will also be helping your business) beginning immediately. And it’s FREE! (Oh, right, a blank book and a pen!)

Comment below or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

This is not the time

to back off your 

marketing plan!

     Three times in recent weeks I have firsthand experienced business owners running scared from the economic crunch, straight into the debris left by salesquakes that erupted because each decided they were too afraid to carry out their marketing plans.

     If you don’t think that’s remarkable, try this on for size: all three had already paid 90-100% of the associated expenses to activate the marketing programs that they had planned. Something is clearly wrong here. Fear of failure? Fear of success? Fear of competition? Fear of more government regulation? Fear of being out of step with the marketplace? Fear of the words and images they were about to use?

You live in the wilderness, and routinely hunt for food for your family. The deer you’ve been tracking all day is now ten yards ahead frozen in place, do you load your gun and then turn around, unload it, and walk away?

Do you say, “Oh, I guess I wasn’t really interested in hunting anyway,” or “Our food supply can hold out ’til next week,” or “Gee, I can’t just shoot it because it’s not running,” or “What if I miss?” or “How would I ever get the thing back to the truck?” or “I should probably wait because one more after this and I could end up exceeding the limit,” or . . . 

     When I asked each of the three what made them pull up short of triggering programs they had already paid for, the answers I heard back were just as ridiculous as the hunter example. You would not believe the credibility each attempted to put behind the excuses they offered.

     It would have been like the hunter deciding to sit and take the whole gun apart to make sure all the pieces were clean and properly connected before resuming the pursuit, by which time the deer would obviously be six counties away.

     This is not the time to back off your marketing plan.

     You’ve come this far. You’ve put together the best program you can, and engaged the best help you can afford. Don’t start to question yourself and your efforts and Monday morning quarterback your decisions! Your instincts are what got you here in the first place. Trust them.

     What’s the worst that can happen if the plan fails? What’s the worst that can happen if you do no marketing? What’s the worst that can happen if you don’t find another deer before your food supply runs out?

     Roll up your sleeves and get in the game! This is what entrepreneuring is all about. Stop choosing to fret and start choosing to take action. You’ll get to your destination. Enjoy the journey.  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

For richer or poorer,

in sickness and

in health, it’s

YOUR business…NOT

the government’s!

     There may never have been a better time than now, for small business owners, operators and managers to rise up and defend the businesses they’re married to, to take hold of the entrepreneurial leadership that America’s government hasn’t even an inkling about how to make work.

     We’re promised leadership transparency and get instead closed doors.

     We’re assured of job creation incentives and get instead “much ado about nothing.” Mountains of utterly useless government paperwork clog our channels of communication and threaten our existences as free market competitive entities.

   Here’s the line in the sand:

The government wants to tax and spend and provide all the necessary infrastructure to gain total and complete control of our businesses and industries, our families and our personal lives. [This is not exaggerated. Look carefully at what’s been happening every day.]

American business owners want an end to taxation without representation. Small business owners want an end to spending money that doesn’t exist, no matter how great the cause. Business owners do not want the government running businesses; they want government to provide infrastructure tools for use by small businesses to create jobs and economic turnaround opportunities. They want to keep their inalienable rights to freedom and independence.

     America’s federal government has run amuck. It is using today’s lame excuse for a healthcare bill as a Trojan Horse to–once positioned inside the walls of democracy–unleash a flood of controls designed to pursue their mission to usher in socialism.

      Socialism does not work, and will not work. It has never worked.

     And until what I am firmly convinced is our nation’s corrupt union leadership (especially teacher and automaker unions) and until naive, ideological arts and tree-hugger communities are willing to put aside their new-found, Obama-led arrogance long enough to face reality, we as a nation are in deep trouble.

     So why address all this political mess in a blog for small business owners and entrepreneurial leaders?

     Because it is WE who are on the line here. It is WE who hold the opportunity to reverse the reckless spending and reckless mind-games being foisted upon us. It is WE who need to rise up and restore balance and strength to our crumbling economy. 

     No, these are not just words. These are actions that each of us needs to take and pledge to work for. Our government, as it has come to exist in this past year, no longer represents “WE the people.” 

     If any of us with small businesses spent money we didn’t have as mindlessly as the federal government has been doing and continues to do, we would be out of business . . . exactly where America  is headed.

     We are on a runaway train, being driven by a totally-inexperienced group of incompetent (seemingly “possessed” say some) politicians who are intent on taking us all directly over the socialism cliff into Marxism waiting eagerly below. And, God forbid that should ever take place.

     The only way to ensure the survival of democracy bolstered by its capitalistic roots that established the US as the world’s one-time strongest nation, and be able to be in the position to best help others, is to provide small businesses with real (not token) tools to lead us forward once again.

     This can only happen when each small business owner takes an active role this November in voting out those who think it’s more important to “taxdollar-bailout” corporate giants than to put meaningful job creation tax incentives in small business.

     Realize here that we have representatives who are more concerned with their empty, small-business-killing healthcare plan than with reducing unemployment rates enough to allow people to pay for the insurance coverage they’ll need to have, to avoid getting fined with amounts they have no ability to pay, because they’re unemployed. Oh, is that not logical or something? 

     We need Congressional Representatives and Senators who are not afraid to stand shoulder to shoulder with small business, who will foster the spirit of knowledgeable, experienced, and open leadership we so sorely lack.  

     We need small business leadership with the vision to restore the sovereignty and credibility of America that generations before us worked so diligently and hard to preserve.       

Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

STOP THE GOOD

GREEN CITIZEN B.S.!

     This past week, I passed a dozen retail stores at night with their electric-lighted signs shut off. My opinion? Sheer stupidity that will end up as self-fulfilling prophesy. [My opinion? Nighttime or otherwise, “A business with no sign is a sign of no business!”]

     One major mall-anchor department store I went into had the escalator to the second floor turned off. “Well,” an ernest young employee I asked about it, told me, “we haven’t had enough shopper traffic since the Christmas rush to warrant the overhead costs. At least that’s what the boss told us.” [My opinion? Idiotic, panicky, self-defeating, misguided management.] 

     A retail warehouse shopping club I visited last week had half their lights off with a placard at the entrance explaining that they were “practicing energy conservation and good citizenship by not being a drain on community electric supplies.” [My opinion? That’s B.S.!]

     Pretty opinionated, huh? Well somebody’s gotta do it. Why not me?

     What’s happening here is that businesspeople who should know better have simply stopped thinking. They are all examples of smokescreen public relations, and of admitting that they have run dry on the kinds of innovative thinking that must emerge as pervasive in business today to survive and thrive in this lousy economy.

     “Lousy” economy? Yup. (Sorry; don’t shoot the messenger!) It is frankly not getting better any time soon (until GENUINE small business job creation incentives exist, and with all the token lip-service plans afoot, plus a zero-experienced government running the show, it’s going to be quite a while!).

     Unfortunately, the environment has become a scapegoat excuse for many businesses to cut back on expenses. It’s ludicrous to think that electric lighting cutbacks are substantial enough to offset the reality of lost business, or to think (and proclaim no less) that lower electric usage is benefitting society, and that customers should applaud shopping in the dark and hiking up stationary escalators.

     Here, ladies and gentlemen, is what’s at the heart of this blog message:

Utility cutbacks do not produce sales!

     Sales are what make business go. Sales are what stimulate small business to create jobs. Some may think it sounds good, but the truth is that GREEN is OUT right now. No one — outside of a ten-minute ring around Washington, DC, or Hollywood, cares. Show people how they’ll benefit by your products and services, and don’t allow others to make feeble excuses for their own incompetency in value-adding and catering to customer service initiatives.

     Or let your people focus on cost savings instead of sales … and die on the vine.

# # #  

 LOOKING FOR LEADERSHIP? See Hal’s 12/30 Guest Blog Post at TBD Consulting’s Jonena Relth’s HIGHLY-RECOMMENDED site http://bit.ly/XhN1h

 WONDERING WHEN NO is Better Than MAYBE? See Hal’s 1/6 Guest Blog Post in BonMot Communications’ Angelique Rewer’s FREE HIGHLY-RECOMMENDED e-zine www.thecorporatecommunicator.net 

# # #               

Just because you’re a hotshot,

don’t blow off doing your homework!

      I recently noticed two free-standing specialty coffee kiosks gone from two strip mall parking lots I regularly pass. The business owners — a franchise I believe — are no doubt fretting that they made a bad investment decision, probably blaming the economy. 

     But the truth is much more obvious. They simply didn’t do their homework. They thought they had an idea that was so spectacular that it would work anywhere: Starbucks-style coffee on the go at drive-up booths in busy shopping areas. You do know the word “assumptions” is spelled “T~R~O~U~B~L~E” ? Apparently, they did not.

     What they overlooked (by not doing their homework) was that you can’t set up shop for a retail establishment of any kind that specializes in expensive, exotic coffee in shopping areas (no matter how much traffic) that boast boarded-up storefronts and are primarily frequented by welfare and food stamp recipients, in a poverty-stricken state.

     Even in good times in a rich state (are there any of either of these left?), to charge $3-$6 for a cup of coffee-to-go approaches the cusp of gouging, and is best left to major parkway service centers and sports stadiums where captive audiences will pay the piper. 

     So these owners knew they had high-traffic areas, but never checked out shopper profiles. And even this would have been obvious had they had their scouting eyes open: junk-heap cars and trucks, and shoppers in Salvation Army-style clothing ear-marked the parking lots.

     Of course it’s possible that these owners might have thought they were so entrepreneurially sharp that they could sell ice to Eskimos.

     Compounding the issue was that perhaps they saw nothing off-putting about cars lined up at these one-person kiosks, having pulled up because there wasn’t time to stop at WAWA or 7/11, waiting in bumper-to-bumper lines for some tweep to order a fat-free, candy cane brandy latte with 3 shots of carmel splash espresso, and skim milk with real whipped cream sprinkled with cinnamon… 

     And even that bit of customer aggravation would be resolvable and — in some neighborhoods wouldn’t matter anyway — if some value-added benefits were made part of the waiting time (not unlike the idea of Starbucks laptop connections).

[Don’t get me wrong here, I am not endorsing Starbucks; I don’t like their operations, their rip-off prices OR the taste of their over-the-top coffees; they are simply a convenient example.] 

Bottom line: Realtors beat it to death, but they are right! Location is indeed critical for every (even in-home) business. But if you fail to do your (complete) homework and don’t think through the strengths and weaknesses of any potential location, you do it at your own peril.”

     If the business has promise, excuses don’t cut it when hotshot entrepreneurs run it into the ground. Specialty coffee –in the right locations — can still command big bucks in this economy. Stupidity cannot. 

# # #  

 LOOKING FOR LEADERSHIP? See Hal’s Guest Blog Post at TBD Consulting’s Jonena Relth’s HIGHLY-RECOMMENDED site http://bit.ly/XhN1h

 WONDERING WHEN NO is Better Than MAYBE? See Hal’s Guest Blog Post in BonMot Communications’ Angelique Rewer’s FREE HIGHLY-RECOMMENDED e-zine www.thecorporatecommunicator.net 

# # #               

Bosom-Bumping,

Chest-Thumping Websites

     Is your businessthe greatest thing since sliced bread and bottled beer? Do you consistently remind your customers and prospects that you and your business are the best there is and that your competitors should just fold up their tents, throw in the towel, take their footballs and go home to sit on the couch and eat bon-bons while they watch global warming creep in?

     Nah, you might say. Whaddayathink, I’m some kinda whack job? you might ask. I play it low-key with customers and competitors, you offer timidly, because, says you, your website does all that rowdy outta-control stuff!

     Well, if your website is bumping bosoms and thumping chests, it is BIG-time out of step with reality. Websites are NOT 24/7 TV commercials!

     Websites are your only round-the-clock opportunities to be engaging and deliver consistent sales messages, to stimulate 2-way interactive exchanges of information without prejudices or emotions getting in the way, without shooting yourself in the foot.

     Done right, your website gives you a dimension of control that’s not possible in personal selling. No, it comes nowhere near replacing personal selling, but it absolutely does enhance and accentuate the sales function in every industry on Earth if it has the right ingredients, especially (says all the research) great copy/text/writing/words.

     And if it does have the right ingredients, you need only to attract attention to it and generate visitor traffic (a task generally best left to Internet marketing specialists).

Here’s what your website should do: Educate, entertain, create interest, stimulate desire, bring about action, generate sales inquiries and leads, and promote increased awareness of how great you are not by saying it, but by demonstrating the benefits your products and services provide … not the features, the benefits!

     Does it matter that you’re a nonprofit organization or government agency? Of course not. It doesn’t make any difference if you’re the fading-off-into-the-sunset US Postal Service, the local community college, a church or service dogs organization. People buy benefits.

     Use your website to sell benefits. Do it serious or do it with humor, but do it by helping the customer solve a problem or address a need, not by bumping bosoms or thumping chests or telling everyone how great you are.

     Because when it comes to sales, except for maybe your mother, nobody really cares how great you are. And, in the end, integrity speaks for itself.   

# # #  

 LOOKING FOR LEADERSHIP? See Hal’s Guest Blog Post at TBD Consulting’s Jonena Relth’s HIGHLY-RECOMMENDED site http://bit.ly/XhN1h

 WONDERING WHEN NO is Better Than MAYBE? See Hal’s Guest Blog Post in BonMot Communications’ Angelique Rewer’s FREE HIGHLY-RECOMMENDED e-zine www.thecorporatecommunicator.net 

# # #               

“Leadership is not

just telling people

what you want…it

is getting people to 

do what you need 

them to do.”

– JON ALTERMAN, Senior Fellow,

Center for Strategic & International Studies

     There’s a classic leadership-style story about (pre-US President) General Dwight David (“I Like Ike”) Eisenhower on the battlefield during WWII, when he was addressing his team of officers at a makeshift table with a piece of string.

     He first pushed the string across the table with thumb and forefinger and demonstrated the end result being a tangle. Next he took the end of the string between the same two fingers and shook it a bit before gently pulling it, demonstrating the straight-line formation of the string…and made his point clearly that troops who were pulled by their leader from the front would outperform those whom the leader pushed from behind.

Are YOU 

p~u~l~l~i~n~g  

or   P U S H I N G ?

     Because you own or manage a business or part of one, you are responsible for motivating your troops. You set the example. If you are pushing people, others below you are pushing people. Pushed people get resentful, uncooperative and disruptive.

     People who exhibit these attitudes will cost you untold amounts of money, time and effort. In fact, such behaviors have been known to cause and lose wars. Surely, they will lose your customers.

     If you are always the first to step up to the frontlines and then pull others along, you will inevitably gain and retain the respect and loyalty of those below you. They will believe in you, trust you and follow you. They will be more productive more often.

     This thinking and approach is as critical for government as it is for multinational and Fortune 100 corporations, even Mom & Pop stores and your own family! Every organization can gain from Eisenhower-style leadership.

     In fact, small and mid-sized companies are places to ignite the kinds of larger, global applications that will eventually revitalize and bolster world economy. Managers in giant corporations who lead by pulling, succeed at cultivating more entrepreneurial, innovative solutions to chronic problems. 

     It matters not that you sell pizza, luxury automobiles, chickens, well-drilling, website designs, media advertising, crabs, healthcare services, insurance, pickles, legal services, clothing, real estate, or microchips…you will be more successful “getting people to do what you need them to do” by pulling instead of pushing.

     What does matter is that you keep working every single day at making your leadership style better because the solidity of your customer base is only as good as the day-to-day performance of those who work for, with and around you.

     Your people’s performance is only as good as the constant attention you give to the kind of leadership you provide. We are living in a low-trust business climate. Raise the bar!

     Remember that “integrity” is doing the right thing even when no one else is looking. Your integrity is your brand and people buy the benefits they believe are attached to your brand. It all starts and ends with how effectively you motivate others…

# # #