What Sport

Is Your Business?

    Does your on-the-job behavior match the thinking of a baseball player?  Are you always anticipating the next pitch, and what you’ll do if the ball goes here, and what you’ll do if the ball goes there, and what you’ll do if the signals change . . . or the winds change . . . or your superstitious teammates don’t change the shirts they’ve worn for the last three games? 

     Nothing wrong with thinking like a baseball player unless the company or industry you’re in is Armenian or Finnish . . . or simply doesn’t leave you time to think.  Maybe the company or industry that you’re trying to represent as the star left fielder, is busy playing hockey or fast-break basketball? 

     Circumstances like these make for tough going, when trying to get your glove to get in the game!  

     Worse, you could be a serious golfer in the middle of a football game (keep the first aid squad phone numbers handy!).  Let’s face it, you can’t play soccer on a tennis court or water polo on a ski slope (Yikes!  Now that would be cold, and you’d never want to miss the ball and have to chase after it, especially in a bathing suit!). 

     So, what’s the message?  If your work situation is unhappy, or giving you headaches, knots in your stomach, or other stress-provoked ailments like lower back pain (or, really, just about anything you can think of . . . uh huh, including those two merciless extremes: diarrhea and constipation), step back from the action (no pun intended), and take some deep breaths [See Archives post: “Are you breathing?”  take some deep breaths]

     Then, ask yourself if you’re “playing the same game” as everyone else, and especially of course, the boss!  Entrepreneurs (and male, female, black, white, purple, orange, MBA or otherwise, makes no difference) rarely survive corporate life because they march to a different drummer.  Regardless of money earned, most would prefer to be an individual performer than to be any team player. 

     Conversely, not many corporate types succeed with business startups.  Often, because they fail to realize that they must now pay the expense account submissions, turn out the lights, take out the trash, skip lunch and work far past the luxurious 9-5 weekdays they’re used to.  [See Archives post: “TO ENTREPRENEUR OR NOT TO ENTREPRENEUR?”  

     Maybe you need to examine the environment you work in more carefully and consider if it’s really the match for your skills and interests and personality that it once appeared to be.  We do change, you know.  And, yes indeed, old dogs can learn new tricks. 

     But before you decide to toss your corporate cookies out the window to become a deep sea fisherman or fisherwoman , think again! The grass . . . yes, it does look greener over there. Where? Maybe anywhere. In fact, these days, EVERYthing is greener!  It’s getting hard to tell which came first —  environmentalists or St. Patrick?!

 931.854.0474       Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

The check’s in the

                         

mail. I’ll get back   

                              

to you Friday. 

                                                         

I’ll send you that

                                

update the minute

                           

it comes in. As soon

                                       

as we get an invoice.

                                                                  

When shipment

                                       

arrives. But I never  

                                                                        

got your note. Your

                               

email must have

                         

gotten lost in  

                            

Cyberspace. Oh,

                          

that?That was a

                     

“warning”?

                                                                                                                             

     You’ve heard it all, right? Maybe you’ve even said some of it yourself. But when your intentions are genuine and sincere, nothing can be more frustrating than hearing a pile of excuses . . . from a customer, a prospect, a supplier, an investor, an employee, a boss.

     So, what’s the magic answer? It’s somewhere within yourself. You may not be able to control the attitudes that give birth to replies like these, but you can control your own attitude. You, in fact, are the only one who can.

     And by controlling your own response to the excuses you hear, you are cultivating an opportunity for yourself to set a true leadership example. By setting an example, you:  

A) Keep your emotions out of the fray and

B) May actually influence the offender to re-visit her or his initial behavior or verbal representation of it, and reconsider a better, more productive, higher integrity avenue.

     Perhaps you’re not Henry Ford or Bill Gates or Mary Kay, and the idea of changing the world is not on your breakfast plate, but — as a small business owner or manager or entrepreneur — you are in an extraordinarily unique position to make a difference for yourself, for your family, and for those you work with, simply by choosing to respond instead of react.

Besides, if you never react,

you can never over-react!

     People offer excuses to cover their own feelings of inadequacy. Most of the time, you can probably count on excuses being not so much intentionally dishonorable as a shortcoming of the person who’s offering them up in the self-esteem category. Some people who feel they can’t get positive recognition will opt instead for negative recognition because it’s at least some recognition.

     Humans crave recognition. And some recognition always beats indifference.

The opposite of love is not hate.

It’s indifference!

     When you hear excuses, appreciate the insecurities behind them. When it’s possible to overlook them, do it and then make a point of offering (genuine) appreciation for instances of getting a job done without a presentation of reasons why it didn’t get done.

     Offer more encouragement than you might usually provide. Be kinder than you might usually be (because everyone you meet is fighting some kind of battle). Appreciate differences in perso0nalities and behaviors and help others to grasp the choosing behavior idea through your examples.

     Excuses are a way of life, but they are not always intentional or dishonorable. When you give the benefit of doubt to others, you may get bit in the butt a few times, but you’ll be serving the important purpose of minimizing anxieties and demonstrating productive leadership traits most of the time.

     The captain who keeps an even keel and balanced ship through stormy seas marks every journey with success.

 302.933.0116    Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

God Bless America and America’s Troops.

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

Not getting quality

from consultants?

  This may be why…

     Right off the top, if it’s not a life-or-death surgical, ocean oil leak, or rocket science need to fill, stop with the panic attacks about finding a consultant with industry-specific experience.

     What you need is to find a consultant who can get the job done. Period.

• Give me a guy, for example, who sells railroad cars full of French fries and I’ll teach him what I need him to know about representing my fine linens products (or my precision computer parts, or my insurance policies). And he’ll do better at it than a fine linens (or microchip) manufacturing (or insurance) expert.
• As another example, show me someone who maintains an efficient warehouse operation, and I’ll show her how to manage a shipping schedule better than the head of any trucking company.

     Why? Because sales and organizational skills are lot harder, more time-consuming, and more expensive to teach than the ins and outs of your business.

     Learning how you manufacture and package and sell your products and services is easy. Learning how to think and act like a sales or traffic management pro is not easy because it’s often an issue of attitude.

When you’re outsourcing projects and looking for consultants who can get the job done, don’t be making yourself crazy trying to find someone who has extensive experience in your industry or profession.

     Look instead for someone who has extensive experience in her or his consulting specialty. A good solid marketing person or writer or web designer or trainer or coach, for instance, doesn’t need to have ANY expertise in your specific business or professional practice in order to help you produce a significant difference in sales, sales leads, CRM, or staff development.

The same principles and dynamics that work for selling hot dogs also work for selling precision parts, accounting and legal services, heart transplant specialists, or (aaah, entrepreneurship!) “Silly Bands.”

     The art and insight of writing an effective news release, advertising campaign, or website, doesn’t change in the slightest.

     The target markets change; the media selections change; the technical details change. But benefits are still what need to be emphasized.

     All products and services are purchased because an emotional buying motive is triggered — not because a laundry list of rational features has been presented. Skilled marketing consultants know how to plan and create and activate emotional buying motive triggers that get results.

     Your job is to teach them your business, be a sounding board for their recommendations, and help bring about action.

     You can follow the advice of headhunters and placement services and counselors and job trainers all you want, and puppy-dog behind every leader in your industry or profession, but I’ll put my money on you finding the best outsource consulting service teams and individuals based on your own instincts and your own judge of character and chemistry. It got you here. It works.

Trust yourself.

     The minute you’re able to find people who can fill the role(s) you have in mind, who have a track-record of success in many diverse fields, don’t hesitate to engage her/him/them simply because you think your candy company is so unique that only someone who is a candy business expert can appreciate you and your business enough to do justice to it. A sweet idea, but unrealistic. 

Informed fresh perspectives don’t

    come from clones or ostriches.    

 www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and America’s Troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

A job half done

is half UN-done

     Like the proverbial half-full or half-empty glass debate, businesses and business projects are often left UN-done. When this happens, the entities can usually be expected to unravel completely or take a giant step toward miserable failure.

     Seldom do we see an enterprise or project be abandoned before maturity (except for examples in, for instance, the new home construction market and associated trades, where government incompetencies ushered in a full housing market collapse), and still make a difference at any personal, industry, or market level.

Q.

     What can you do to instill a stronger sense of stick-to-it-iveness in yourself and in your people, or your outsourced project managers?

A.

     Start with yourself! What you do others will follow. The best way to ensure that you finish what you start is to plan your approach and monitor your progress. Something as simple as keeping a nightly, just-before-you-leave-work Attack List (Hint: chunks of tasks work light years better than itemizing full-scale tasks) of things you need to do the next morning.

     When the list is done (and whatever doesn’t make it to the paper or task program screen before 3 minutes is up, isn’t generally worth remembering!), prioritize items with number rankings or multiple asterisks, and proceed in that order, making notations of other unexpected items that surface and perhaps even renumbering everything.

     Take that task list to task with a see-through marker every time a listed item gets done; that allows you to review what’s been accomplished, what’s been interrupted, and what needs more attention. 

     This is not as trying experience as you might imagine if you accept the likelihood that you will be interrupted and disrupted, and account for that inevitability by keeping your mind flexible enough to accept alternative routes and options on the fly.

     Yes, this is an entrepreneurial instinct, but anyone can make it work. It requires only that you keep open-minded. Easy? Yes, but for that to happen, you need to agree with yourself to suspend all judgments.

     Suspending judgments, prejudices, biases, is essential because these will otherwise get in the way of your progress. And of course if you don’t finish projects and communications and tasks, how can you expect those who report to you to do that?

     LBE (Leadership By Example) counts even more than transparency if there must be a choice for where to apply your energy. Transparency keeps your team bolstered, motivated, and challenged under all circumstances, but without you setting daily examples, it will be difficult at best to even approach the point of operating your business with complete openness.

     So, it’s . . . 

1. Open your mind
2. Set examples for others to follow
3. As more work gets done, completed and on schedule, begin moving your business to be more transparent. Note the implication of the words, “begin moving” which means taking it step at a time (instead of all at once), which is usually the best way to approach any business situation.

 www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and our troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

Be Happy…

 Don’t “Work”

     Whatever kind of work makes you feel happy is the kind of work you need to be constantly moving toward and doing more of.  Because when you do what makes you happy, you’ll perform with greater confidence and competence. You’ll also never tire of it, and guess what? You not likely to ever think of it as “work.”

On top of all that, doing work that makes you happy has long been proven to lower your blood pressure, reduce stress, and lead to a happier, healthier existence . . . mentally, emotionally, physically, financially, and spiritually. What’s not to like about that?

     Okay, so how to get started?  First, don’t pile all kinds of excuses in your face. You think because you own or manage a business, that you’re hooked into a slot you need to stay in to keep things moving? Nonsense. You’re no different than anyone else if you’re doing daily tasks that make you miserable. You need a target. Maybe, if you’re the boss, your target is moving. So what? You’re a mover to start with or you wouldn’t be the boss!.

     So take a deep breath http://bit.ly/bo3ZJy and begin by clearly defining as exactly and specifically as possible what kinds of work make you feel most upbeat and positive and rewarded. Write this little bullet list down on paper. Try to avoid generalizations and generalities. You might want to carry your list with you for a day or so and edit it as new ideas come and go.

     You can’t tell where you’re going if you don’t know where you’ve been. So next, take a little inventory of where you are and how you got to where you are. This doesn’t need to be a memoir or autobiography. A couple of concise sentences should do the job. Be sure to include a one-liner that describes what kind of work you’re currently doing. If you’re the boss, itemize the parts of the job you hate.

Now you need to step back and become Judge Judy.

     Look critically and suspiciously at where you are, where you’ve been, where you want to go, and –BANG!– what’re the roadblocks you’re choosing to hold yourself back. Don’t give yourself excuses for why you haven’t done something sooner or why you think you can’t . . . deal with the roadblocks. What are they? How many? Priority rank?

     Hey, you’re doing great! You read this far so it proves you care enough about you to get the genuine you on track with where you need to be, doing what you most enjoy, instead of continuing to choose self-destruct no-outlet paths for yourself. Pat yourself on the back. Now take a good long hard look at how far you are from where you want to be and then decide the most workable route. Plan for detours.

     Pulling up stakes and moving to a hammock in the Costa Rican jungles may not be the best answer. But the bottom line is that you are the only one on Earth who knows what the answer is. and the only one who can decide how and when to proceed.

You control you.

     Short of perhaps physical threat, no one else can reach into your mind and force you to behave in certain ways. And no one under any circumstances can control the way you think, besides you. So what are you waiting for? If you’re not happy with your job or tasks you’re doing, start choosing to do something about it. If you’re happy at work, it’s not “work.”

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and our troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

“As the crow flies” not

  always the best route.

     Regardless of whether you own and/or operate your own business (or department, or classroom, or nonprofit, or military unit) you no doubt share one common key ingredient with other leaders: You schmooze!

     How much you schmooze is a function of:

1) the character of your organization and industry or profession

2) the nature of the people involved 

3) the nature of the tasks to be done 

     But the bottom line is that you must do whatever it takes every day to motivate others to get the job done that you need done.

     Schmoozing methods vary widely.

     In some cases (more so, for example, in military, quasi-military, medical/first-aid treatment, factory floor and fishing boat management, heavy equipment or high-risk construction and farming supervision roles), being direct and issuing direct orders is the accepted norm.

     Schmoozing, in these cases, usually only occurs once leaders and followers are “off the firing line,” so to speak (e.g., lunch, coffee breaks).

     Leaders need to be constantly on the alert for changing business, political, and economic climates that influence and dictate changing work habits and situations.

     Bringing a task team of creative professionals or consulting scientists onto a factory floor, for instance, may call for considerably more diplomacy and sensitivity than would typically be needed to accomplish the tasks at hand. Leading a SWAT Team, on the other hand . . .

     Giving outsource experts direct orders is not likely to foster a spirit of cooperation or generate meaningful results. On the other hand, the follow-orders discipline that keeps the plant safe and productive cannot be abandoned.

It takes skill to walk thin lines.

     Walking thin lines is where real leaders excel . . . 5-star generals, top transplant surgeons, fishing boat captains, counter-terrorism team supervisors . . . they schmooze. They know the who, what, when, where, why, and how of holding hands and nurturing, while simultaneously keeping one hand firmly on the controls. 

     It may take a little longer, and it may involve more mental (possibly even more physical) work to gracefully detour around a highly-charged situation than to directly engage it. So, what is all this speculation and pussy-footing have to do with leadership?

     It is simply a reminder that strong leadership is the product of good judgment, and that every set of circumstances every day calls for exercising fresh perspectives in judgment. But, hey, that’s why you get the big bucks, right? 

     Anyway, before you fly with the crow, ask yourself if what you are doing right this very minute is leading you to where you want to go. Maybe the order you’re about to issue will produce better results packaged as a schmoozy request? Hmmm, something there remind you of the way to catch more flies? 

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You. God Bless America and our troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

Your business may

be your life, but your

life is not a business!

     Entrepreneur, right? So what does it take to jolt your brain out of that innovative thinking tunnel long enough to appreciate and enjoy some of the real-life reasons you exist on this planet to begin with? (Clue: This is not a Red Bull chug-a-lug contest idea!)

     Will a family birth deliver enough power surge to give you a wake-up call? Not enough? How about a couple of funerals? Maybe a fender bender or stepping in your neighbor’s Saint Bernard’s leavings when you’re running late and rushing to an important meeting? A nasty bill collector pounding on your door?

     Stop for a minute. You’ve read this far looking for some kind of answer or provocation or support or or assessment tool, but maybe you need to consider asking yourself more questions before you start looking for answers?

     When, for example, did you last stop to smell the roses? Literally. Be honest here; no one else is looking. When did you last interrupt your compulsive workday habits to sniff?

     When did you last push the paperwork aside to give your complete attention to a troubled associate, employee, supplier, or customer? Did it make you crazy to have to shift gears out of your head space and into someone else’s?

     After all, life is just a bowl of worries, you might think, so why get caught up in other people’s bowls? 

     When you make yourself too busy to socialize or too busy to deal with priorities, inventory your actions to make sure you’re not just doing tasks of avoidance. Do you find the expression, “Yes, but . . .” (or the sentiments it represents) creeping into more and more of your answers. Are your responses to questions starting to sound more like reactions, or excuses?

     If you can respond instead of react, you can never over-react!

     Are you breathing? Click here for the free 60-second exercise

     Your business may occupy most of your waking hours (and probably some dream time too!), but neglecting your health — eating, drinking, sleeping, and exercise habits — and neglecting your family and friends and neighbors and community, is not a good trade-off (unless of course you’re bucking to be the object of one of those funerals mentioned earlier)!

     The better you are at business, the more focused you are on your business, the more rewarding your business efforts, the greater the odds that you are setting a trap for yourself to start to think your life is also a business, or is part of your business pursuits. You will start making excuses to yourself about why you need to stay on the job, to the point of being a crispy, well-done burn-out.

     You may start to look on life, and manage and operate it as if it were a business. This is clearly not a healthy place for anyone to be. Breaks are more than pulling yourself away from the desk or workspace. Breaks are rests for your brain that are like investments, and that will pay back with ever increased energy, productivity, and innovativeness when you return to your career pursuits.

     You need ’em. Take ’em! If you can’t do it, get some professional help . . . no excuses.

# # #

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Are you driven,

or just driving?

     Next time you slide in behind the wheel, think about how many similarities there are between operating a motor vehicle and running your business. Why? Because it will give you a new or renewed perspective on many if not most of the things you do every day, and shed some new light on old issues that may be clogging up your business works.

     Most of us tend most of the time to ignore business clog-ups, thinking they’ll just go away (or not thinking about them at all), but — like any plumbing problem — things unfortunately have a way of coming to the surface at the least inopportune moments.

     This is not to suggest that your business should be preventive maintenance-driven (unless you’re a doctor, lawyer, accountant or mechanic) because giving that kind of mindset your priority wouldn’t leave much room for fueling up on innovative thinking. But, much like a periodic tune-up for your car, you may want to do a little service work on your business. So, try this . . .

     What does your car have in common with your business when it comes to you exercising control? How much do you really have? What’s controlled by others? Who? What? When? Where? How? Why? Does that work for you? Does it work for your business?

     What is and isn’t safe about operating your car as opposed to operating your business? What is and isn’t productive? Economical? What is and isn’t a good direction for you to take? What laws and circumstances confound, delay and punish you? How often do you need to fuel up? Do you use economy or high-performance ingredients? Attitudes?

     How much baggage and how many passengers can you comfortably carry over what distances? How frequently do you need to detour from the routes you planned? In getting your driving and business missions accomplished, how dependent are you on mechanical and computerized functions? How adept are you at handling inevitable glitches? Are you dependent on others for this? How so?

     How dependent are you — driving your car and driving your business — on your instincts, intuition, experience, training, knowledge, observations, communication skills? How easily distracted are you –driving your car and driving your business — by outside influences (everything from sirens, cell phones, traffic patterns, B to B services, social media, industry trade and community activities, to weather reports, headline news, sports scores and issues, and tire rotations)?

     How much are you willing to pay to be able to pursue certain directions in the driver’s seat of both your business and your car?

     If you just scan these questions and answer only a couple, odds are pretty good that prompting some quick assessment thinking on your part will pay back your periodic time investments for giving yourself check-ups and arranging occasional servicing.

     Bottom line: Your car? Change the oil every couple of thousand miles; drop it off for regular servicing and keep aware of performance and tire pressure issues. Your business? Change the routine every couple of months; hold regular weekly “how goes it?” status meetings (Mondays better than Fridays); hire occasional consultants to bring fresh perspectives to your doorstep a few times a year. Keep aware of performance and pressure issues.    

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless:  You, America, and Our Troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

Once you’ve gathered it,

what do you do with it?

     We’ve all experienced it, some more than others. Leaders, campaigns, competitors, gamblers, teams, and combatants “get on a roll.” 

     Webster’s defines it as “strength or force gained by motion or through the development of events.” The Flip Dictionary says it’s “drive, energy, force, impetus, motion, thrust, tide, velocity.” Roget’s Thesaurus adds “push, drive, impulse, go, and speed” to the list.

     As a human attribute, it can be here one minute, and gone the next . . . it’s all about MOMENTUM.

     One baseball team gets two runs and goes ahead, gaining momentum in the game, but the next two batters strike out and the third out is made by an amazing outfield catch. BOING! Momentum shifts.

     Momentum untangles a sales pro from an ordinary day and throws her into the control seat of a speeding locomotive.

     Like a giant hand gently pressing your spine forward, momentum is a psychological phenomenon that produces surges of self-confidence-boosting thoughts and behaviors.

     No one goes home at 10am after making a big sale at 9am. That’s when he trots off instead to see all the non-committal hanger-on prospects, that’s when the sales lead generation task becomes challenging and inviting.

     Those are the moments of “Well, let’s not stop here; now I’m on a role; lemme into that pipeline! Now’s the time to go get those other sales that I’ve been dragging my feet on.”

     Business leaders of every description thrive on momentum. When everyone in a department “clicks” and the workload is happily and productively dispensed with, leaving time for a celebratory water cooler or snack room gathering, that’s momentum in action.

     The funny part is that the same thoughts and actions that serve to gather momentum also work to sustain it.

     Making conscious choices to do whatever it takes to make things work to your favor, and then making those choices again and again and again and again throughout the hour, and the day, and the week, and the month…is all the magic you need. Even in sales.

     I know, I know, sales –that is, selling– is a multi-faceted, job function that demands more than attitude. Or does it?

     Sure, your appearance and product/service know-ledge, promptness, a genuine smile and handshake, a couple of attractive “deals” up your sleeve, and a strong listening skill-set are all critical ingredients, but the attitude you choose to practice dictates how well those multi-facets perform!

     And what’s this to do with leadership? Sales and selling are just part of the business. Perhaps, but every business needs every person in the business to be selling all the time, every day.

     Selling needs to be as much the responsibility of the owner and the operations head and the financial head and the IT head as all the other functions they perform. Even in big business.

     Talk to yourself. Tell yourself you won’t settle for sedentary status quo hours and days and weeks. Remind yourself that you’ve got what it takes and that it’s all inside your head.

     No one else and no event can control what you think. What you think and how you act are 100% your choice. Choose success and productivity and keep choosing it.   

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless:  You, America, and Our Troops. “The price of freedom is eternal vigilance!” [Thomas Jefferson]  Make today a GREAT Day!

Bleak prospects, but . . . 

Healthcare viability

needs hospitals to

 be re-invented

     Like a rotting apple in the middle of a basketful, poor management skills can breed themselves into a virtual (and often literal) sea of incompetency before anyone realizes they’ve been overtaken by dumb and dumber, suffering damage that’s too late to reverse.

     DOCTOR BUSINESS is a book I wrote fifteen years ago after more than twenty years of healthcare management consulting experience. It extolled the virtues of entrepreneurial thinking and business management techniques as essential to successful medical practice development.

     The dynamics and principles of that book still apply today, but — with hindsight — I can now see that I failed to recognize the ever-building tsunami of hospital administration ineptness which was emerging and gathering force at the time.  

     Power-crazed hospitals  — rather then entrepreneurially adapt themselves to technology and market-place changes, and do a better job of running their own businesses —  have instead stuck their noses into commandeering business-unsavvy physician partnerships and professional associations.

     Doctors who lack business sense have been buying into hospital physician relations programs that infiltrate and end up controlling their practices. In the process, many of these business ability-shy hospitals have effectively choked off all prospects for medical practices to function as viable business entities.

     Compounding the antics of small-minded hospital muckity-mucks, the new Obamacare health system will have the same kind of disastrous financial and healthcare environment impact as the millions of gallons of oil that continue leaking into our planet’s seas.

     It’s hard, nearly impossible, to excel as any kind of business manager when what it is that you’re managing comes under the scrutiny and control of a bigger, less capable entity that’s operating at cross purposes with your pursuits and interests.

     For more than the past two decades, many hospitals have been being run by groups of administrators whose sole qualifications are typically that they are or were wannabe physicians. Many are med school or government or academia dropouts.

     Some have MBA and MS degrees tucked in their pockets, but it’s my best guess that the vast majority have no meaningful small business experience or sense of reality.

     Wielding limited skill-sets, these people continue to assume controlling positions with running the business affairs of medical practices without having any solid small business management experience or expertise.

     The result, not unlike most government programs, is frequent failure.

     I have had up-close-and-personal vantage points to witness half a dozen hospital failures (and am presently watching another in the making) and the demise of a dozen physician-run medical practices at the hands of intrusive hospital controls.

     Medical practices are small businesses. They need to be run like small businesses in order to survive and thrive. It’s in the best interests of all Americans that this happen.

    But birthing a competitive free market healthcare system doesn’t mean clamping down on medical practices or trying to consolidate all insurance entities under a government umbrella, or having politicians control physician and treatment choices.

     It does mean doctors need to learn more about business and accept that role, and it does mean that hospital administrators need to back off trying to manipulate affiliated practices and start driving more energy into re-inventing themselves to ride marketplace changes more effectively, and anticipate those to come.  

302.933.0116   Hal@BusinessWorks.US  

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