Archive for the 'People Management' Category

Apr 03 2011

GOOD INTENTIONS

The road to hell,”

                         

we’re told,

                                                     

“is paved with them”… so 

say what you mean and,

                                               

 yup, mean what you say!

                                           

Is that the same as walk the talk?

 

Anytime you lead someone on, set somebody up, promise results, or guarantee satisfaction (even if you only indirectly imply it, and, yes, even if you genuinely mean it!) by assuring or reassuring her or him, you’d better deliver or be prepared to banish your business to Chapter 11.

Like going to that place many think of as hell, people may not go straight there for a bad deed, but sometime soon, not delivering the goods, so to speak, can put you on that bad deed road headed for what’s popularly believed to be a very hot climate.

I’m not just talking about customer service. That’s only one piece of the pie. Have you promised something you didn’t deliver to your employees? To one employee? To your suppliers? To one supplier? To your investors or lenders? To a job applicant? To a sales rep? To a community, industrial, or professional group?

Hopefully, like jolting yourself awake in mid-snore at your desk, or catching your mouth in mid-yawn during a meeting, you moved quickly and decisively to cover it up and excuse yourself . . . and make amends. There’s really no excuse. Behavior is a choice. Not fulfilling on promises is equivalent to digging yourself a low-trust grave.

Why am I beating on this?

Because it happens every day, every minute of every day. And it happens to the best of us. We get lazy or forgetful or preoccupied, and simply overlook that even though we properly address the envelope and put the right postage on it, if we fail to mail the letter, both the letter and our intentions are meaningless.

So bottom line then is that it takes more than a calendar, more than a hand-held device reminder beep, more than an assistant’s verbal prod, more than a note pinned on our sleeve. It takes a high integrity attitude. It takes a constant state of awareness about what makes others perceive us as honorable, and living up to it.

Don’t make appointments

you can’t or won’t keep.

Pretty basic, almost insulting advice, right?

Wrong.

Did it make you think? Well? 

There’s no room for the lackadaisical attitude suggested by such behavior under any circumstances, but especially in such a consistently spiraling economy (and don’t think because the media and the White House claim otherwise that  the corner has been turned. In fact, there’s a perfect example of not meaning what you say!) because the person or group you mislead will simply cross the street and find a more honorable entity to deal with.

Surely you didn’t bust your butt all these years simply to blow off what you’ve achieved with a cavalier attitude, or by not coming across with what you’ve intended to do or said you would deliver. Be a person of your word. Promised performance counts for more than price, package, promotion. and personality combined!

# # #

 931.854.0474 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

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Apr 02 2011

GIT R DONE!

If you’re not

                 

charging forward,

                                             

you may be

                       

wearing blinders

                                           

 …or maybe you’re just not

                                                  

  an entrepreneur after all.

 

More than simply a southern United States colloquialism (meaning to finish an action, to complete the job at hand), the “Git R Done” expression could realistically be the motto for entrepreneurs everywhere.

There is no greater thrust of urgency in business than the entrepreneurial pursuit of making an idea work, of making something happen . . . of getting the job done.

If you are genuinely serious about starting up a (or numerous) business venture(s) –especially in this continually failing economy (and don’t believe the figures being tossed out by mainstream media’s talking heads to the contrary)– you must be willing to arm yourself with an action attitude.

This means, among other things, that the kinds of delay tactics exercised by 9.9 of every 10 lawyers is not going to be a productive approach for you. (And, by the way, you know when you’re doing tasks of avoidance, right?)

Having an “Action Attitude” means that you need to get your act together to the point where offering excuses (of any kind) doesn’t cut it.

It means that it’s time (assuming you’re still with me on this) to stop dilly-dallying (You like that expression? Came from my mother!). It’s time to take your show on the road.

It’s time to stop studying and analyzing and worrying about “what if?” It’s time to follow Nike’s advice, and just do it!

There’s an old TV beer commercial that proclaimed “You only go around once in life!”

Hey, maybe you do, maybe you don’t.

But –for sure– you only get one chance at a first impression, a first new business launch, a first new product line extension, or a first new revenue stream, or new service offering.

Yes, there is always (With appreciative thanks to “The Chairman of the Board,” alias “Mr. Blue Eyes,” Frank Sinatra, who maybe you’ve never heard of, but who sang a big-time song to the cause of )”The Second Time Around.”

And “things” can be easier the second time around, but they’re never the same, and can never have the same first-time impression.

You’ve got an idea you believe in? Give it

substance. Polish it up. Test it. Launch it.

If you’re going to exercise big-time effort trying to justify yourself, trying to raise “enough money to do it right” or trying to swamp the competition in one fell swoop (now there’s an image!), you are probably going to live a happier life working for a corporate giant or plodding government agency.

Certainly –under those circumstances–

“entrepreneurship” doesn’t ring a bell! 

If any of what’s here seems in the least bit discouraging, odds are pretty good that you are somehow blocking yourself from being venturesome, from taking reasonable risks.

You could be harboring fears that will prevent you from making your ideas work. You may be blocking your own success. Work at it. Or see a shrink.

But don’t charge forward with blinders on.

# # #

Hal@Businessworks.US or 931.854.0474

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

14 responses so far

Mar 31 2011

Seeking Crossed Paths

If you are one of the following, you are all of them . . .!

Small Business and Professional

                                                 

Practice Owners and Managers,

                                      

Educators, Sales Professionals,

                                        

and Entrepreneurs

 

 

What makes you different? Just the path you’ve chosen to take? Think about the one you’re on. 

                                                                                                   

It doesn’t matter if you teach third grade, own a chain of pizza parlors, sell advertising space or socks or perfume or gaskets. It doesn’t matter whether you’re a heart surgeon, hot dog vendor, social media guru. or a charity fundraiser. It makes no difference whether you manage a work team, a sports team, or function like the Lone Ranger.

The bottom line is that you’re not a government incompetent or corporate mogul or union thug, which means that you work for a living.

You work at what you do, what you support, believe in, were trained for, invented, designed, inherited, created, or stumbled into.

Does that pretty much cover it?

                                                                                   

Ah, but what makes you the same? How could such diverse specialists have common grounds? Well, hey, you’re all leaders, right? You’re all communicators. And you are all (like it or not, willing to admit it or not) heavily engaged in selling on a daily basis.

You spend the bulk of your energy attempting to engage the interest and support of others in the ambitions, goals,  practices, opportunities, beliefs, ideas, and challenges that occupy your table, fill your plate and dance around your dining room.

Even when you’re not “at work,” even when you’re at family gatherings (you know, Ground Hog’s Day and Boxing Day, stuff like that), you’re still selling (oh, that nasty word again, especially for all you professional practice types; I know, there’re not too many brain surgeons rolling up their sleeves in supermarkets these days doing a “tell ya what I’m gonna do for you” presentation. There is that guy,though, with the sets of knives . . .)

What is it that you do when you get ready to give someone your spiel? Isn’t it that you (and sales professionals know this better than the rest of the world) are seeking common ground, shared interests, places where you can better relate to your audience? Aren’t you looking for places your paths have crossed?

Oh, my, there go all those light bulbs at once. Wait a second will you while my transition lenses back off. Ah, such a flood of light! 

So back to places your paths have crossed . . . of course that’s what we instinctively seek! Isn’t it, by the way, the premise for Facebook and LinkedIn?  

Whether we’re teaching a classroom full of students, explaining a procedure to a patient, a reason to donate, a special deal on foreclosed property, the benefits of sushi, the truck’s suspension system awards, how the use of Twitter can outperform Facebook, why everyone should buy a new mattress every ten days, or how easy it is to use this new bookkeeping system . . . we are constantly looking for common interest areas we can use to establish rapport.

                                                                

We go to great lengths and ask a zillion questions to get to the point of “So you’re a Cubs fan, huh? Poor guy; you’ve really suffered over the years. I used to hang out with a few of them when I commuted from New York to Chicago for three years; I had an office at One East Wacker Drive on the Loop. What’s the name of that rooftop restaurant there?”

Well, maybe not all that dicey, but you get the point. We all seek crossed paths. They help us get closer to what’s under our skin. Prospecting is easier, but –more importantly– growing our relationships with existing customers, clients, patients, employees, suppliers, investors, lenders, and referrers is also easier.

Stop fighting it. Getting to know others better is a pathway all by itself . . . and one you can never tell where it will lead, but usually it will go where your authentic self opens doors and focuses spotlights. Open minds open doors.

# # #

 

931.854.0474   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

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Mar 28 2011

The Recession Still Roars

Reported today on Sirius radio’s America’s Newsroom . . .

One of every eight American

                            

homes now stands empty! 

 

Based on today’s news . . .

This “one out of eight” no doubt

                             

includes The White House!

 

 

Double-speak –such as that evidenced in tonight’s feeble address by Mr. Obama in attempting to justify his unauthorized headstrong reaction (instead of a measured response) to the challenges and sickness of another nation’s madman leader– doesn’t work for America’s people.

And guess what? Double-speak also doesn’t work for the business you own and/or run and/or manage.

Small business owners, first of all, know instinctively how to practice responding instead of reacting.

If we don’t, we’re out of business. Period.                

  • It is lack of leadership that has emptied American homes. It is lack of leadership that has led America to falter and approach other nations balanced on weak knees.

  • Lack of leadership is what brings down business enterprises and national governments alike. Clearly, America’s White House is as empty as the two suits that run our country.

  • Lack of leadership, in the form of poor management, is responsible for 9 out of 11 new businesses failing within the first 2-3 years of existence (source: The SBA)  

~~~~~~~~

                                                                                          

We —as small business owners and managers, and entrepreneurs– must learn from this place in history.

Incompetent leadership cannot be covered up with great oratory and superficial reasoning. We, the electorate see through it. While the facade pictures that are verbally painted may convince those who know not how to think for themselves, they no longer appease or hook those with intelligence.

When we cover up business incompetence, we lose customers; we go bankrupt. We lose.

If you or I were to run our businesses with the same Johnny-come-lately, wimpy, and universally arrogant intervention approaches that were expressed tonight by Mr. Obama, God bless us all.

He has done everything possible to undermine and smother small business because he fails utterly to understand it. He has in the process led us into world disgrace. His assessments –in addition to being unrealistic– are inflammatory to say the least. Talk about pouring gasoline on a fire!

You and I cannot make our business problems go away by giving a political speech and calling it an “explanation.”

We cannot avert financial collapse by offering endless apologies (or simply printing new money!).

We cannot achieve success by concentrating on competitors. 

                                                                 

Sad and unfortunate as it is, thousands of people die every day by acts of terrorism. When –and before– those forces become genuine threats to our existence, we need to act quickly and decisively and unapologetically to protect and preserve our interests.

Do we like what’s happening in Libya? Of course not. But Libya offers no such threat to America. The more the U.S. tries to become the world’s police force, the less effective the U.S. becomes. The more your business tries to monopolize a profession, industry, or marketplace, the less effective it becomes. But you already know that!

Do we like what all our competitors are doing. Of course not. Do we engage them apologetically and make that be productive for us? Are you kidding? Those who succeed in business are those who focus on their businesses, not on what other businesses are doing, or not doing, that may be distasteful. 

When it’s possible to help other businesses without putting your own at risk, go for it! Until then, strengthen yourself so you can get to that point. That works for business and business works! Being consistently authentic and honest and demonstrating integrity works for business too. Will shallow-minded ego-crazed politicians ever get it?    

 

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302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

One response so far

Mar 26 2011

ANGER RISING

Let’s get real,

                      

Entrepreneurs!

                                              

There’s not much room

                       

left on this planet

                                      

for more anger!

 

 

We can moan and groan all we want –and justifiably– about the pathetic, ill-conceived, mismanaged, misdirected, arrogant, naive, incompetent, overbearing, scathingly stupid behaviors fostered by the White House since 2008. It adds up to total lack of leadership and complete lack of vision . . . a branding program of anti-reality.

But bitching gets us nowhere. Attacking people personally for their attitudes and behaviors makes us no more reasonable than they are, and doesn’t achieve anything beyond stirring up more anger.

Anger doesn’t work.

                                                                                          

It’s not working in Libya, Syria, Jordan, Iraq, Egypt, Iran, North Korea, Northern Ireland, or -today– not in London either. Certainly, it has never worked in the United States. It only serves to shorten fuses and make things worse.

Yes, we, as business owners and managers, have had enough. We are fed up with meaningless run-off-at-the-mouth oratory and reckless spending of our hard-earned tax dollars. We are fed up with attempts to have creeping socialism overpower democracy, our Constitution, and the free-enterprise system that built America.

Hope, Mr. Obama,

doesn’t work either.

                                                                           

It’s time for the federal government to back off and abandon its incessant attempts to smother small business. It is time instead to support the small business owner and startup entrepreneur world if there is ever to be a true economic recovery.

It is simply not true that America’s economy has turned the corner. Falsified unemployment numbers and make-believe claims that home sales are up and foreclosures are down couldn’t be farther from the truth.

Reality is that unemployment continues to worsen. Foreclosures continue to go up. Home sales continue to go down. And a rocket science degree isn’t required to size-up the impact on our daily lives; we need only to look at the gas pumps.

We are being lied to by government-controlled media stooges and greedy union thugs.

Yes we feel angry, but we are smarter than those who pose as leaders, and their contingent of talking heads. We know in our hearts that achievement and accomplishment will not be sidetracked if we maintain balance and control of the businesses we own and operate and birth. 

By working hard AND smart, by never forgetting that America is the product of entrepreneurial growth and our ever-guiding national motto:

“In God We Trust”

. . . by honoring and respecting all who we encounter, including the ignorant, we who own and manage small and family and home and garage businesses can lead America from the darkness of anger and fantasy.

____________________

It will take perseverance and it will take speaking up for what’s right instead of complaining about what’s wrong. Can we turn our anger into productivity? Are you willing to work harder at it?

What can you do to get started now, today?

                                                                      

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302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

4 responses so far

Mar 22 2011

Business Lessons From Kids

Kids are

                 

the world’s greatest

                                                         

salespeople because

                       

they know how to 

                                       

paint a verbal picture 

                                   

. . . and put you in it!

 

 

When’s the last time you took business advice from a single-digit-aged kid? Every small business owner, operator, manager, entrepreneur, and sales professional should have to do this at least once a month, even for a ten-minute long crash course.

Ask someone under ten years old to tell you why she or he likes something. Then listen. Ask questions but only for clarification. Odds are pretty good that you’ll end up inside that child’s verbal description of a thing, a place, or an event. You’ll get there by your own choice and you’ll enjoy the experience.

Those of you who are Mothers (or Mr. Mom’s) know all about the pearls-of-wisdom-from-the-mouths-of-babes thing, but in case you’re not, or don’t, don’t think for a minute that you haven’t time to waste with such foolishness.

Innovative business empires have been built on ideas and messages that have come from listening to children.

Children —and generally the younger the better– are less inhibited, have far fewer fears, and fewer feelings of self-importance. They may fantasize. They may not seem very realistic about things like money or distance or amounts or sizing up people or situations, but they speak the truth.

And they are passionate.

And they know how to

paint a verbal picture.

And they won’t hesitate to tell you

all the things you need to know

that no one else will tell you.

                                                                       

You will gain value from a child’s perspective.

His or her viewpoint, remember is looking up under your chin and your belly, and inside your nose. Put your new product, or a photo or video clip of it on the table in front of the nearest 8-year-old and ask what she or he thinks it is. Ask what it does, how it works, who would use it, why, when, where, how?

It’s a service? Simplify your explanation of it and see what you get back. Offer and ask for examples and comparisons. Does he or she if the product or service would be a good or bad thing . . . and why?

Tou’re looking to save your business money? What better deal can you make than to get an outpouring of honest, unbiased opinions about your business or business ventures for the price of an ice cream or hot dog, or a trip to the circus or a walk on the beach or through the park?

On top of all that, you’ll get a firsthand booster shot of salesmanship. Maybe you forgot about how important energy and enthusiasm are, or the importance of painting a mental picture with words, and walking a customer into it. Hmm?              

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302.933.0116     Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone

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Mar 09 2011

RE-INVENT YOURSELF!

When the odds are

                                                                         

stacked against you

                                                             

. . . change you!

                                                          

 

You may not always be able to do something to change the odds, but you can always do something about changing yourself. Entrepreneurs are best at this.

Many online business entities and retail shopping club organizations (like CostCo and BJ’s) excel at transforming both the ways and the means with which they do business.

Re-inventing yourself may be the greatest of all-time survival tactics– befitting of small business and professional practice owners in tough economic times– and it beats trying to sidestep” the odds — reality!

In case, you had some fool idea that the economy’s getting better, by the way, HA!

Reports today of findings by The Bureau of Economic Analysis are alarming to say the least.

They translate to the fact that one (1) out of every three (3) adult Americans now exists 100% on some form of government handouts of others’ hard-earned tax-dollars.

1 out of 3! Yikes! Why work?

This whole re-distribution of wealth thing isn’t such a bad idea. Let others work to support me so I can lay around watching TV. I never cared much about achieving my potential anyway.

Besides, America has a whole eleven percent more to go to be as bad off as the pathetic 44% welfare state of the UK. And we’ve even got free healthcare coming down the road. Imagine! Free everything! Ain’t Socialism great?

And we can just keep printing money in Washington and doling it out to all of us who need it so we can get our no-more-work-to-live entitlements, right?

                                                                 

Hey, if you’re visiting this blog, you are surely not among those I speak of. You have drive and ambition and a realistic sense of responsibility. You will do what you have to to stay out of that welfare mentality abyss. But we know the runaway fuel prices will send all other costs, including food, right through the roof.

So survival may mean giving serious consideration to re-inventing yourself. You’re a fine artist and no one is buying expensive art these days? Paint smaller, less-expensive pictures; do your own framing; try commercial design work; cartooning?

You’ve made a living as a management trainer, but companies think training programs today are an unnecessary expense. Of course, nothing could be further from the truth, but you won’t win that battle.

Instead, switch gears and offer your skills as a consultant to strengthen and/or negotiate separation of partnerships; serve as a mentor for next-generation family business takeovers; teach adult school courses at the community college; throw in with an existing online training entity; write a guidebook.

You’ve always written stodgy business plans and annual reports. Set yourself free and use those skills to start writing website content and news releases.

I visited a religious items store today that has a packing/shipping business. It used to be a packing/shipping store that had a religious items business. Fuel costs are raising shipping rates and people are doing their own packing. And who doesn’t need religion? 

                                                           

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

2 responses so far

Mar 08 2011

CREATIVITY 4 $ALE?

If you’re not selling

                              

your creations,

                         

stop whining

                                      

about being hungry! 

 

You got music, art, writing, design, sculpting, dance, painting, acting, photography, and/or craft skills and you’re broke?

 

How is that? Because the world you’re trying to make money in is not a music, art, writing, design, sculpting, dance, painting, acting, photography, craft skills world, that’s why.

It’s a business world. Period.

                                                                     

If all you seek is to win posthumous awards and recognition, good luck and God speed (and I hope –in addition to your talents– that your billionaire grandmother left you a great deal of money). But, if you’re looking to make your creative talents make money, you’re going to have to step it up (or maybe take yourself down a notch!).

It’s a business world. Period. 

                                                

Will you have to prostitute your skills? Perhaps. Depends on your definition of “prostitute” (as a verb), but if you do feel like commercialization is a process of selling your soul, you might want to re-think the value structure you’ve saddled yourself with, and accept that payment for services is not always about the giving up of one’s spirit.

It is only within your realm of definition of the word, “prostitution” that you choose to accept for an act or creative product or service of yours to be what it is.

Be reminded, in other words, that

you choose your behavior.

                                                    

When you can accept that truth, you will be able to stop torturing your self. You will free yourself to give up all the self-destructive attitudes you may harbor about having to trade off your creative talents for some project retainer or ongoing fee that you’ve considered unethical or unappreciative of your instinctive abilities.

Or, someone once told me she didn’t feel the stars were aligned for her to feel okay about getting paid for applying the purity of the innermost resources of her mind to a brand name.

She was not independently wealthy.

Instead of using her God-given talents to earn a living, I presume she’s now contributing to our nation’s misguided, deficit-draining, socialist agenda, collecting welfare and food stamps!  

                                                                             

Do you have to market and sell and publicize yourself and the work you produce? Yes. Or hire someone you trust who has those skills and is sensitive enough to your neurotic state to be your agent or rep and stand in the publicity spotlight for you. Easy to do? No. Not if you are truly gifted and struggling to acknowledge the need.

Keep in mind that successful marketing of creative talents and creative products takes great amounts of tenacity and networking and skill-sets that include public relations (events and news release coverage), branding (both you and your creativity), and business applications to Internet and social media avenues.

Don’t feel that you’re lowering your standards. Choose instead to see you are raising your odds for success.

The more you sell, the more you can command the integrity levels of work you deserve, but right now, it may be time to start affording to bring home more than junkfood, and get some nutrition on the table to feed that creative furnace.       

                                                             

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

One response so far

Mar 06 2011

Startups and Expansions <--NOW?

GOTTA HUNKA SPUNK?                                                                                                                               

NEGATIVE REALITY: “In THIS economy? Nah, now’s not the time to be thinkin’ about starting or expanding a business. You’d have to be nuts! Besides it costs too much for stuff like that, and –if I were gonna do a big new push, I’d want to do it the right way, y’know? Big-time!”          

POSITIVE REALITY: There will never be enough money available to start up or expand a business the way I want to make it happen. Never. So waiting won’t matter. I’ve always believed that CONTRARY to the famous quote: 

NOTHING comes to he who waits!     

That leaves spunk . . .  

  1.  Spunk,

  2.  determination,

  3. tenacious persistence, 

  4. belief in yourself and your ideas,

  5. commitment,

  6. and a burning desire to make your ideas succeed. 

                                                  

When all six of these ingredients are front and center 24/7, odds are you will succeed by just putting your head down and charging toward the goal of making your product or service ideas come to fruition. 

When you can do that, the money you need to put things over the top will come to you from sources you least expect. Every truly successful entrepreneur will attest to this. If you doubt it, then consider these two points:

  • If you have doubt, then you do not have all six criteria (noted above) going for you. Back off and shore up the weak spots before you go charging off. 

  • If you are close to having the six criteria above, but still have a smidgen of doubt, talk with someone who has been successful as an entrepreneur, someone who started a successful enterprise on the proverbial shoestring, and you will hear back the exact same kind of chatter.                                           

In other words, people who worry about their ideas making money will not make money; they will, instead, make worry. 

Those who turn their backs on the making money goals and focus their energies instead on getting their ideas to succeed, will make money. 

Weird, huh?  Perhaps, but it’s true.

                                                     

I have helped over 500 successful businesses and business expansions to get started. I have never seen a single exception to this thinking.  I’m sure there must be some somewhere, but not in my experience. 

You can take advantage of my experience if you’re thinking about launching a business or expanding one. For a modest consulting fee, I will serve as your temporary coach and advisor until you get things off the ground. I work with clients by phone and computer and occasionally, when realistic and appropriate, personal visit. 

You can tap into what I have learned the hard way and spare yourself considerable stress and expense. 

If you’re interested, call me direct at 302.933.0116, and let’s set a time to talk. No fee. I’ll give you 20-30 minutes to get me interested.

If you can’t afford me or I can’t help you personally, I’ll steer you in the right directions –as a courtesy– because my life’s mission is to help small businesses succeed.                                                                                                        

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

One response so far

Mar 05 2011

What Sells?

We humans are “suckers”!

                                         

No? Well, here’s

                        

what we buy:

 

  •  Good-looking women

  • Good-looking men

  • Good-looking children

  • Cute babies

  • Especially ugly men, women, children, and babies

  • Puppies (any kind)

  • Red,white, and blue (still the top colors in America!)

  • Repetition of messages, including colors, designs, images, and fonts

  • Love stories

  • The promise of love, suggestive or otherwise

  • The promise of sex, suggestive or otherwise

  • Music (all kinds – there’s something for everyone)

  • The promise of svelteness, muscles, physical strength

  • The emotionally-satisfying images associated with brand names

  • Taste

  • Smell

  • Softness

  •  Ruggedness

  • Good feelings

  • Happiness

  • The promise of happiness

  • Wealth

  • The promise of wealth

  • Security

  • The promise of security

  • Relaxation

  • Discovery

  • Endorsements (especially from celebrities, and “regular” people

  • Opportunity

  • Time savings, speed, access

  • Responsibility

  • Praise

  • Convenience

  • Sports and entertainment

  • Food and beverages

  • Preservation of resources

  • Health and the promise of health (physical, mental, emotional)

Do you see anything here that looks like logic? Rationality? Objectivity? Product and service features? Warranties? Guarantees? Reasoned sensibility?

Of course not! UN-emotional, logical, rational types of appeals are only used by buyers to JUSTIFY their purchases!

All purchase decisions (even those that appear on the surface to be rational ones are emotionally-triggered. Because people buy benefits!

And nothing on Earth has proven ability to trigger emotions as effectively as words. Because good sales words keep it simple! Because words explain benefits!

How much attention does your business pay to the words it uses? How much do the words you use answer the question every consumer has:

“What’s in it for me?”  

                                                             

Is your branding message as concise, meaningful, and emotionally-triggering as it can be. Does it emphasize benefits instead of features?

Does it attract attention, create interest, stimulate desire, bring about action, provide satisfaction?

And does it do all that in seven words or less?

# # #

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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