Archive for the 'People Management' Category

Aug 16 2009

The SMALL BUSiiNESS SECRET STiiMULUS

Next time someone calls you

                                              

“Four i’s,” say thank you!

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Radio station WIIFM  (What’s In It For Me?) has been on the air now for over 30 years that I can remember, as the acronym for reminding marketers and advertisers and salespeople that benefits, not features, are what people buy! You want to make a sale? Tell prospects how they’ll benefit, not how great you are!

Okay,  you got that, right? So what’re the “Four-i’s” in SMALL BUSiiNESS STiiMULUS?

Here it is,  all you acronym fanatics (and don’t say I never gave you anything!):

  • Intelligence –

Cause literally EVERYone outside Federal and state government circles knows that ONLY small business job creation will reverse this sick economy, and that small business owners must rise above the meaningless token incentives being waved around… and go for the gold under their own steam!

  • Innovation –

Cause everybody has ideas, but very few see them through to completion!

  • Impression –

Cause you never get a second first one!

  • Integrity –

Cause without it, you have no business and no chance of survival in ANY kind of economy! Doing the right thing all of the time means having no exceptions.

     The bottom line is  that if you are lacking in even one 0f these four I’s, you are in big-time trouble, and need to get on the stick before 9am tomorrow morning! And, incidentally, none of these qualities, values, characteristics, whatever you want to call them, costs anything.

In fact,  all four involve conscious daily choices to pursue them. When you have Intelligence, and know your market, know your industry, know your competition, know your product and service benefits (and features) and know what you’re up against with narrow-minded government perspectives that will only provide lip-service instead of solid support, you will be in the best possible position to move your business forward.

     When you choose  innovation and innovative thinking, you are choosing to see every step of the birthing process for launching a new idea. That focus alone will carry the best ideas forward and lose the unproductive ones quickly along the way.

     When you realize  that no one will take the trouble to judge your business twice and that your first impression must be the one that flies, you will be well on the way to achieving the acceptance levels you seek. This means not settling for inferior marketing, advertising, sales, promotion, merchandising, and public relations programs and materials.

     Integrity is the backbone of business.  The recent failures of giant corporate entities have underscored the truth of this point. The day-to-day failures and successes of small businesses are 100% attributable to having and consistently demonstrating high levels of trust and integrity or not. Failures blamed on under-capitalization are failures of poor management. Failures of poor management can inevitably be traced back to failures of integrity.

Heed the Four i’s  as if they were your own two i’s because in the end, the i’s have it!

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Make today a GREAT day for someone!

“The price of freedom is eternal vigilance!”    [Thomas Jefferson]

Hal@Businessworks.US         931.854.0474

Guidance to 500+ Successful Business Startups

Creating Record-Sales for Clients Since 1981!

Open  Minds  Open  Doors

Thanks for visiting. Go for your goals and God bless you!  

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Make A Grandparent Happy Today!

GET Hal Alpiar’s short story, “DIRT FLOOR VISIT” in the great book from Nightengale Press: THE ART OF GRANDPARENTING Amazon ($19.95–with a few for under $9– or $9.99 Kindle OR order special (signed by Hal)  $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC, 370 South Lowe Avenue, Suite A-148, Cookeville, TN 38501. Include continental US ship-to address.

 

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Aug 13 2009

A time for every season under heaven…

And now’s the time to prune the

                                  

brittle dead and the overgrown.

                                                                       

     In this second straight year  of continuing economic setbacks for you and your business, you have no doubt suffered losses —money and people— you would certainly have preferred to avoid. And now you’re sitting out on the farthest-most limb of your company tree, saw in hand.

     Well, scramble back down  and spare that big old branch. It may not look altogether healthy, but there’s some green stuff coming out of those barren bark areas, and it’ll survive and thrive if you just —instead— get out the pruning shears for one last ruthless sweep of the brittle dead and the overgrown.   

     But, wait, you say,  you’ve done this already, just months ago! Well, if you’ll promise to shoot the message and not the messenger, I’ll take the risk of telling you that you need to consider it again. When overgrown shrubs and dead branches are lopped off, more nutrients go into growing that which remains and the discarded pieces will return to life in some other form.

     When you let go  of marginal employees, you are strengthening the organization and you are giving everybody a chance to reinvent themselves. They may not like it; they may suffer for it; they may not see it as an opportunity, but in the end they’ll be happier for finding work situations that are better suited to them.

     UNLIKE trees and shrubs,  you are dealing with human emotions and frailties, so a realistic tone of understanding, empathy, active listening, and genuine helpfulness is what you must offer as your end of the trade-off. Losing a job is equal to losing a life for many because it’s such a devastating blow to the ego and self-esteem.

     You must be tuned into  that dynamic and do everything possible to help ease the life transition your business survival needs are prompting. Yes, you must be firm in making and communicating your decisions, but you must also be willing to listen, eager to refer, agreeable to compensate, and share in the responsibility. Why? Because it comes with being a leader.

     And why now?  Because as we let go, we grow. Because the longer we hold onto weak, unproductive, marginal employees, the closer we come to the point of no return, where it’s simply too late to let go and too late to survive.

     Just keep in mind  that there is also a time for every purpose under heaven, and that one purpose of a leader is to show heart in helping the downtrodden to see the light, while showing courage in inspiring the strongest of remaining forces to move forward, onward and upward for the collective good.

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Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

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This blog free via list-protected email: click RSS Feed above…$1.99/mo on  AMAZON Kindle. Creative? Add your own 7 words to the 318-day 7-Word Story (under RSS) We’re making it up as we go!  GET Hal Alpiar short story in Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING Amazon, B&N, OR order special (signed by Hal) pre-publication $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC @PO Box 1236, Millsboro, DE 19966. Include continental US ship-to address. 9/13 is Grandparent’s Day!

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Aug 10 2009

TIME, TASK, AND TAKER MANAGEMENT

Are You Juggling Seagulls?

                                                                                                

     With the economy  nipping at your hindquarters, if it’s beginning to feel like there simply are not enough hours in the day, you’re probably not on the verge of the nervous breakdown you’re thinking you’re on. You’re probably just juggling seagulls!

     Oh, right,  well that makes everything okay now, doesn’t it? I mean anyone can do that little trick if she just puts her mind to it. Seagulls are, after all, very cooperative creatures and will surely do whatever you might ask of them. “Roll over, Jonathan!”

     Serious,  we already know that time and tide wait for no man. One of our parents said that once. So (the other parent probably said) time marches on. What this means is that since you can’t change time, you CAN change two things that use it up: Tasks and Takers.

     Tasks.  The simple answer here is to delegate. You’re worried that no one else will do the tasks the way you do them? Guess what? You’ve no doubt heard that SOME things never change?

     Well, others not doing stuff the way you do stuff  is one of those things that never changes. Extract your ego! Accept the fact that if others do things differently than you, the world will not end, and that getting the tasks done is what’s important. 

     On the more complicated front,  when you just can’t bite the proverbial bullet (which certainly has to hurt one’s teeth), then accept the fact that EVERYthing you do doesn’t have to be letter perfect (unless you’re an editor!), and make your mind up that getting the task done is what’s important. (Hmmm, did I say that before?)

     Okay, you’ve got the time deal  and the tasking functions covered, so there’s just one more nasty little seagull to catch up with and confront: Takers! These are people who have no regard for your time or sense of urgency and will–consciously or unconsciously– take every conceivable minute of your time up, if you let them.

     Aha,  therein lies the complete juggling trick! Yeah. Don’t let them. Period. But that’s hard, you say, especially when one of them’s your mother-in-law. Yeah, well, spit happens you know. The bottom line is that people will not take advantage of your time if you make an active choice to not allow it.

     “Excuse me,  but I need to be on my phone (in my office, at a meeting, working on a speech, visiting the bathroom) right this minute. Perhaps you can catch me a week from Thursday when I’m on the road; just call my cell phone (which will certainly be on it’s last charge bar by then).”

     If you are getting stressed  from juggling seagulls, either give up juggling, or move farther inland.   

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Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

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This blog free via list-protected email: click RSS Feed above…$1.99/mo on  AMAZON Kindle. Creative? Add your own 7 words to the 315-day 7-Word Story (under RSS) We’re making it up as we go!  GET Hal Alpiar short story in Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING Amazon, B&N, OR order special (signed by Hal) pre-publication $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC @PO Box 1236, Millsboro, DE 19966. Include continental US ship-to address. 9/13 is Grandparent’s Day!

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Aug 08 2009

HIDDEN AGENDAS

So you had bad toilet training

                                       

as a child. So what?

                                                                                     

     Imagine what this world would be like  without hidden agendas. Okay, maybe you can’t change the world. Imagine what your business would be like without hidden agendas? Your life?

“Man is not totally at the mercy of either his heredity or his environment, He can modify both.” It starts with increasing “a person’s awareness of the real power he has to direct his own life, to make decisions, to develop his own ethical system, to enhance the lives of others, and to understand that he was born to win.” 

Excerpts from the Preface of BORN TO WIN by Muriel James and Dorothy Jongeward

     Here’s the deal:  Psychological “game-playing” (often unconsciously provoked) has been defined by psychology icons Dr. Eric Berne and Dr. Frederick Perls as a series of transactions or communication exchanges (often repetitive) with a hidden motive or agenda.

     These “game” exchanges,  which may seem innocent and perfectly rational on the surface, can have extremely destructive mental and emotional consequences. “They prevent honest, intimate and open relationships” at home and on the job, say author/therapists James and Jongeward.

     They go on  to point out that we “wear many masks and have many forms of armor” that keep our true selves confined and unknown, even to ourselves. The possibility of encountering our own reality–learning about ourselves– can be “frightening and frustrating.”

     Many of us,  say James and Jongeward, “expect to discover the worst” when we set out on a path of self-exploration, “and a hidden fear lies in the fact that we may also discover the best.”

     To discover the worst  means we must “face the decision of whether or not to continue in the same patterns” of behavior, they say, and “To learn the best is to face the decision of whether or not to live up to it.”

     Because either discovery  may involve change, it is anxiety-provoking, which can be good or bad, depending on how we use the information and exercise the change.

     It all comes down to  making a conscious choice to learn more about what makes you tick so you can minimize game-playing, recognize it in others and not play, be better able to generally run a healthier more productive business… and experience a healthier and happier personal life in the process.

     What have you got to lose?  Finding out you had bad toilet training when you were three years-old? So what? Choose to make the reality of your present moment your focus, and watch the joy that comes to the surface, and stays! 

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Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

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This blog free via list-protected email: Posts RSS Feed (center col.)…$1.99/ month on AMAZON Kindle. Creative? Add your own 7 words to the 313-day 7-Word Story (under RSS) We’re making it up as we go!  GET Hal Alpiar short story in Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING Amazon, B&N, OR order special (signed by Hal) pre-publication $22.45 total check only (includes s&h), payable & mail to: TheWriterWorks.com, LLC @PO Box 1236, Millsboro, DE 19966. Include continental US ship-to address. 9/13 is Grandparent’s Day!

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Aug 02 2009

PEOPLE MANAGEMENT

 Did you let somebody

                                       

down this week?

 

Did someone have expectations that you would do justice to her or him, or to the task at hand…that you would turn in a stellar performance? And you bombed out?

By any chance, was that “someone” who anticipated greatness from you…was that you?

Regardless of whether you did yourself in, or let someone else down, the point is that you flubbed it, right? Badly? So badly that you hate reading this right now because just thinking about it gives you the guilties?

Step back. Get out of your own way for a minute. Take a deep breath and clear your brain. Now look at this again. We’re taught to aim high. Nothing wrong with that.

But if you screwed yourself, figuratively speaking of course, maybe it’s because you weren’t leaving room to be flexible about achieving an outcome?

Maybe you lost sightof the reality that you choose your behavior, that you choose your pursuits–even that you choose to feel guilty. Hmmm, that’s worth choosing to think about.

You didn’t fail anyone else because others don’t have the right to judge you based on expectations. Yeah, well, sounds good, I know, but it’s done every day, probably every minute of every hour. Reality says that more likely than not, it just seems that way.

So, how can you pull the rug out from under faulty assumptions? First don’t make any yourself! You already know about “assume” making an “ass” out of “u” and “me.” Recognize that expectations (which are usually based on assumptions) breed disappointment.

Unless you work at not having expectations and at not making assumptions, you will do both. Then comes failure to rise to the occasion. Then comes disappointment and then along comes guilt. You remember guilt?

      THE FIX:

  • Keep conscious control of your unconscious mind by focusing on the present here-and-now moment each passing moment as much as you possibly can.
  • Don’t waste energy dwelling on past fantasies that cannot be changed and don’t wast energy worrying about future fantasies that haven’t yet come, and may never.
  • Do lots of deep breathing to relax muscles and make your mind more alert.
  • Withhold judgements as much as possible. (And remember everyone you meet is fighting some kind of battle!)
  • Remember that assumptions, expectations and guilt feelings are all CHOICES, and that it’s just as easy to choose a positive attitude as it is to choose a negative one.

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 Hal@TheWriterWorks.com or 931.854.0474  Thanks for visiting. 

Go for your goals, good night and God bless you!

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Aug 01 2009

Lighten Up Management Trainers!

It’s the Lightening Up

                                     

of Corporate America!

                                                                                  

     You’re a management trainer and corporate economic climates have taken the wind out of your sails. You’re looking around for community college adult education courses to run. You’re doing drips and drabs of HR consulting with some old friends. Times are tighter than your shoelaces. 

     Stop beating yourself up; stop doing all the things you’ve always advised and taught others to not do. Take some of those deep breaths you advocate. The message is this: L-I-G-H-T-E-N    U-P ! Lighten up the programs you’re proposing. Companies do not want any in-depth, heavy-duty, psycho-analytic training programs for their managers right now!

     They want L-I-G-H-T agendas combined with good relaxing fun and team-building. Corporate America may be stupid about growing business and productivity ratios and revenue streams and job creation, but they know when it’s time to lighten up the stress that their loyal managers have been shouldering. 

     And it’s time now.

     I had my own management training company for many years. I ran over 2,000 workshops and training programs, and had over 20,000 participants in 50 different cities and half a dozen different countries.

     It was everything from Maslow’s Hierarchy to Quality Circles, One-Minute Manager, TA, Theory X, TheoryY, Theory Z, Empowerment, Assertiveness Training, Anger Management, and my own inventions: Corporate Entrepreneurship, Doctorpreneurs and Teacherpreneurs.  

     Then is not now. Then corporate executives charged trainers with the responsibility to teach them how to be better, more effective, more efficient, more productive executives and how to be better humans. This took some doing, and tons of analytical diagnostics and psychotherapy.

     Today, the word is L I G H T. As in S I M P L E and having F U N while gaining firsthand leadership and teamwork experiences with fellow employees. A best buddy of mine, Kevin Bousquet, who runs Interlaken Inn Executive Resort & Conference Center www.InterlakenInn.com in Northwest Connecticut, agrees.

     You may have seen my plugs here for Interlaken. It truly is THE premier business escape (2 hours/NYC and 3 hours/BOS) with the finest location, facility, amenities, meals, service AND budget-conscious prices that any management trainer or meeting planner will find. (If you call, tell Kristy I sent you and get a special gift!)

     Kevin tells me that the programs that are having the most success are those with the least stress and the most fun. Not all fun and games, but fun and learning. Interlaken’s Executive Ropes Course, lakefront boating and golf options and gourmet challenge programs are the busiest and most talked-about. Dump the heavy stuff!

Think of it as the Lightening Up of Corporate America!  

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Input always welcome: Hal@BusinessWorks.US

(”Businessworks” in subject line) or comment below.

Thanks for visiting. Go for your goals and God bless you! 

 

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Jul 26 2009

DOGS & MEETING PLANNERS ALERT!

Budget-Conscious Boss,

                                            

Best Friend, Do Business

                                             

in the Foothills

                                                                                 

     Another day. Another dollar. And here I sit through yet another meeting.

     Only this meeting is different because it involves a whole different breed of people, and this meeting is taking place outdoors! Actually, all the leaders of my company are here, and we’re next to a big beautiful shimmering lake nestled into the foothills of the Berkshires.

      After listening to a little spiel that one of the HR directors just gave, my boss and I are getting ready to climb into a canoe together. We’ll be with a bunch of other partnered-up bosses and underlings in other canoes. I’m not much good at steering these things so I hope he lets me sit in front. “I can canoe a canoe, canoe canoe a canoe?” kinds of chatter starts flying around.

     As if I’m not unnerved enough, my boss starts in with how the best way to see if a marriage is made to last is to take a canoe trip when you’re newlyweds. General agreement seems to be that if you don’t kill each other while canoeing, you’re destined for a relationship of longevity.

     Anyway, this whole paddle around the lake deal is part of what’s called a Management Training Conference. Just yesterday, on the hillside over in the woods, we went on an Executive Ropes Course. I didn’t even know there was such a thing. In truth, it ended up being lots of fun. My boss and I both made lots of new friends with those we didn’t know before, who came from our other offices.

     Tomorrow, some of us are going to the nearby Lime Rock race-track and race-car driving school to learn about safety, risk-taking and something called mental focus. The mental thing sounds like it might be a bit above me, so I might just pass on that session and go instead to an Executive Golf Class that’s being held over by the other lake. Something about objectives, strategies, and tactics is supposed to be demonstrated by hitting little bumpy white balls into holes with flags.

     As for right now, I need to concentrate on not embarrassing my boss by falling out of the canoe as I tip-toe in from the dock. I mean just imagine how red his face would get if he had to hear “Dog Overboard!”

     Oh, did I mention that I’m a Golden Retriever, and that my boss’s Meeting Planner found this grrrrrreat location for a meeting that allows well-behaved dogs like me to go to the company meeting and participate in everything (well, not the dining room, bar, sauna, or heated swimming pool activities)? We can even hang in the library and game room if we don’t chew books or chase dropped ping-pong or billiard balls around.

     The bottom line is that my boss and I are having a wonderful time and we are learning a lot about ourselves and the others we work with. He says we may even stay through the weekend so we could do some hiking and antique shopping.

     Pssssssst! These guys set the standard for complete meeting packages, and you get more for less than anyplace I could find.

     Their rates include a luxurious world-class room, 24/7 business center and wireless Internet, endless coffee, all indoor and outdoor facilities and meeting rooms — plus all service charges, 3 award-winning restaurant meals for him, and a turn-down biscuit for me at bedtime!

     And they’ve been hosting businesspeople there since 1892!

     If you didn’t know better, I bet you’d think I was the one who’s the boss, huh? Hmmmm. Well, try it: www.InterlakenInn.com  (Oh, and take your dog, will you? It’s just 2 hours from Manhattan, 3 from Boston, 3 from Hartford)  Mention this blog for a special treat!         

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Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

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Get this blog FREE by list-protected email: click “Posts RSS Feed” (center column)…or pay $1.99/month on AMAZON Kindle. FEEL CREATIVE? Add your own 7 words to the 302-day “7-Word Story” (center col.). New Hal Alpiar short story Sept. release book from Nightengale Press: THE ART OF GRANDPARENTING…$19.95 ($24.95 CAD) @ Barnes & Noble, OR order special (signed by Hal) pre-publication @$18.95+s&h [$22.45 total check only), payable to: TheWriterWorks.com, LLC. @PO Box 1236, Millsboro, DE 19966. Include ship-to address (mainland US only).  SEPT. 13th IS GRANDPARENT’S DAY! 

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Jul 22 2009

CORPORATE INCOMPETENCE

2nd only to the government,

                                       

big business gets an F

                                                                           

All of us who own and operate or manage a small or medium sized business know that the world’s most incompetent excuses for “businesspeople” reside in dark, damp little squirrel holes of government and academia buildings. They are the poster boys and girls for business stupidity.

But right after these poor ignorant, unrealistic souls, maybe not even a full rung lower on the ladder, are the braindead, money-wasting corporate executives who spend half their lives in limos, cabs, commuter train barcars, business class airline seats, and fancy restaurants.

These are the hot-shot 9 to 5 executives who travel better, eat and drink better and live better, higher-income lifestyles than either the government doo-dahs or the academic muckity-mucks.

But that doesn’t make them smart, or productive, or successful.

Most of them are none of those.

                                                                                 

It simply makes them people who don’t have what it takes to start and build and grow their own business ventures, but who are not quite as stupid as those who work for those who get elected.

They are also a hair more savvy than those who merely pretend to know what it’s all about, and who instead of doing, end up teaching young people how to do and not do the things they themselves don’t know how to do and not do.

It’s interesting to me, by the way, that so many of these corporate suits seem to think they are Henry Ford’s and Bill Gates’s and Mary Kay’s when they get anywhere near a calculator or Excel spreadsheet.

Reality is that this country is in dire economic straits today because of corporate mentalities that STILL don’t get it, that STILL are unproductive, that STILL squander taxpayer (and stockholder) money left and right. (Actually, I have fresh evidence from today, if anyone’s interested in details.)

What’s wrong with all this is not just the consequences of incompetence but the systems that breed it: educational institutions, government agencies, and Fortune 500 corporations.

                                                                                     

How do I know this? Before spending most of my career as a small business owner/operator, I was a college professor, a government employee and a Fortune 500 executive. That’s like the been there, done that thing.

Thankfully, I saw early on that none of these (academia, government, corporate) paths held out any promise of a successful life journey for anyone with energy and ambition and common sense and basic business instincts.

And here’s what I conclude: 

. . . when we can ween ourselves from societal dependence on misguided government, fantasyworld academia, and thieving corporate America . . . and put wind behind the sails of small business . . . only then, will we turn this ship around! 

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 Hal@TheWriterWorks.com or comment below.

Thanks for visiting. 

Go for your goals, good night and God bless you!  

 

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Jul 15 2009

BUSINESS SCREW-UPS

Snap your suspenders too hard,

                                         

and your pants’ll fall down!

                                                                                                        

     Every minute of every hour of every day, human beings are making mistakes. Many of these happen at work. The workplace sometimes seems to breed screw-ups! Have you noticed a few in your life? Just here and there of course.

     Well, you may say as you sit back and snap your suspenders, “Ya win some, ya lose some, and some get rained out, but there’s always another ballgame!” Yup. And there’s always another screw-up!

     Now, let’s talk “mistake” vs. “person” for a minute. Either and/or both can be legitimately referred to as “screw-ups,” so it’s often the situation that technically dictates what we mean by the term.

     Oh, right, people we might designate as “screw-ups” are probably the most likely ones to commit the evil errors that cost them their reputations, but so what? In the end, when the deed is done, and damage assessments are rolling in, what’s the difference who did what to whom?

     Getting squared away, you say, returning to normal (whatever that is) is what really matters. That’s certainly a bell-ringer statement, but guess what? It DOES make a difference who did what to whom because knowing the answer sets the table for everyone else to learn something important.

     The standard screw-up who screws up sweeps (shovels?) the screw-up under the rug, slinks off into dark shadows and –once convinced of escaping unscathed– whistles her or his way to lunch hour or the time clock or into commuter rush hour.

     Hmmm, ever see anyone whistling in standstill traffic? Figure it could only mean a screw-up has taken place (or perchance some other type of event has occurred that we shy away from discussing here since loving grandchildren sometimes visit!).  

     Well, here’s the bottom line: Screw-ups are a good thing if they are part of a genuine effort to advance your business, if they can be learned from, AND if the circumstances can be openly shared with everyone else in your business!

     Hey, no way! Sounds nice, says you, still suspender-snapping away, but people don’t own up to mistakes. Well, if that’s the conduct code in your business, you may be actively investing in your own demise as screw-ups get bigger, have greater impact, and are more surreptitiously dispensed with.

     When’s the last time you got away with something you shouldn’t have? Do you really want your business mission wrapped around sneakiness?

I hope that wasn’t you that just tip-toe away from your screen?

  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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Jul 14 2009

FAMILY BUSINESS FAMILIES

So go get a new family!

                                                                                          

     Do these kinds of situations sound at all familiar, or am I just imagining…???

  • The owner’s wife in charge of collecting receivables takes the task too personally because –through her eyes– she can only see that some deadbeat is preventing her from pleasing her husband since she can’t afford to serve him the kind of dinners he most enjoys.    
  • The owner’s son is not as business-minded as his mother. She’s constantly berating him for wasting too much time playing around with creating new advertising approaches, and not paying enough attention to customer service, billing, and inventory.
  • The two feuding sisters are always trying to outdo one another’s sales accomplishments, and neither is willing to handle growing staff problems.

     Having worked with hundreds of family businesses (from trash collection to surgery practices), I can assure you –since the popular shrink notion is that every family is dysfunctional– that your family business is not unique in it’s breadth and depth of problems.

     It is —on the other hand unique inasmuch as it takes some very special give-and-take tolerance levels to be able to work day-in-and-day-out with the people you’re related to, and have grown up with.

     Having a history with others can be a positive and rewarding and affectionate experience, but working with those you have a history with can present many challenging opportunities.

     Opportunities? Aha! Therein lies the answer to family business problems. Would it be fair to say that the primary difference between whether someone views any given situation as a “problem” or as an “opportunity” reduces itself to how that person chooses to view it? 

Behavior is a choice… how we view it and how we do it!

     Okay, so some family members thrive on choosing “problems,”  yes? Oh, but you know what? It takes two to tango. YOU don’t have to choose to make a family-problem-chooser’s problems YOUR problems!

     Choose instead to walk away. Or choose to change the channel in your head from a confrontative talk station to easy listening. Or choose to offer choices.

     Above all, choose to be aware that it is a choice! That awareness alone will carry you through some of the rough spots and help keep others focused on what’s important. 

# # #  

Input welcome anytime: Hal@TheWriterWorks.com (”Businessworks” in the subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  # # # 

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