Archive for the 'Productivity' Category

Dec 15 2010

MOTIVATION

 “I read a blog today,

                         

Oh Boy!”

                                                    

[With thanks for the unconscious melody, to The Beatles]

 

Contrary to a blog post I just read, MOTIVATION does NOT come from inside you!

It is DESIRE that lodges itself deep within each human being (and of course most animals).

Motivation is an influence that’s exercised and exerted from the OUTSIDE.

It is what activates or triggers desire.

To say someone is “self-motivated” simply means that person is in touch with her or his desires, and that some external things or events (or other person or people has) have activated, stimulated, or triggered those desires, increased awareness of them, and brought them to the surface.

                                                             

This little bit of wisdom is as important to marketing strategists, sales professionals, and online content writers and designers seeking to trigger emotional buying motives, as it is to business owners and managers.

  • We’ve chatted here often about the practical motivational applications of Maslow’s Theory of Needs Hierarchy.

Decades later, it is still a constant and still the most valuable motivational tool for business and organization leaders.

It requires leaders to pay ongoing attention to what things most make themselves and those around them “tick,” and recognize that needs can change instantly. 

  • Herzberg’s research adds yet another dimension of reality that we often assume that we know what other’s needs are, but are frequently wrong . . . and that financial and job enrichment rewards are important, but in motivating for true job satisfaction, gaining some sense of achievement is what really matters most.

                                                                      

Okay, now that we’re past all that textbook stuff, let’s take a closer look at leadership. Motivating and inspiring others to perform optimally is a primary challenge and responsibility.

Whether the prompts to action are directed toward problem solving or innovating (or producing innovative solutions), or selling (which may of course combine all of the above), there is an over-riding need to turn on the reality spotlight!

The point is if you are out there on the front lines of sales and/or management–and aim to be successful–you’re not likely to have the time or patience to mollycoddle (cool word, huh?) a bunch of theoretical approaches about how to do your job.

Theory talks. Reality walks.

                                                                                      

Now, here’s the killer: if you don’t do the reality booster-shots hourly or daily, your leadership effectiveness stands to suffer big-time.

Remember those on-the-job moments when a boss expected you to be internally-motivated and told you to do something “by the book” that turned out to be dumb, wasteful, irrelevant, insensitive, or ineffective (maybe all?)? Just a small example.

What about the boss who got you excited about doing something that you always wanted to try or to learn, but thought you’d never get the chance? THAT is external motivation of your internal desire! Also just a small example.   

How can you reach inside those you are responsible for leading, to locate and push those magic buttons that ignite their rocket launchers?

One good answer: 

Igniting people’s individual rocket launchers requires full understanding that the strength of your role performance as a leader is determined by how well you can get to know your SELF and others’ individual selves.

                                                                                                                      

Your ability to make great things happen depends on how effectively you size up other people’s qualifications, energy drives, interests, instincts, capabilities . . . and desires!

The more you can know yourself, the more easily you can know others. When you know what others want and need, you’ll know how, when and where to reward and challenge them most productively.

But keep it on your back burner that a personal crisis or even minor oversight on your part or on the part of any of those you lead, can change the dynamics of the relationship and the tasks at hand overnight or within the hour, even within the minute! And that can change what you need to do to help others make a difference. 

# # # 

www.TheWriterWorks.com

302.933.0116  Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

 

 

No responses yet

Dec 11 2010

Your Most Important Asset?

Well, It’s Your PEOPLE,

                                                          

Of Course!

 

 

Whether it’s your spouse helping with bookkeeping while you run a home-based business, or it’s a workforce of 3 or 300 or 3000, if you are not doing a GREAT job of motivating each of them, your business will never get where you want it to go.

Having the world’s greatest business plan, fat investors, and full access to cutting-edge tech systems and equipment means zip without committed support from those who work with and for you! Your PEOPLE are your most important asset!

And that kind of support only happens with your consistent leadership by example.

Job one is to do whatever it takes to figure out how to best open each individual’s mind, then open it, then keep it open.

Because open minds open doors.

 

The more people are encouraged to think for themselves, and to think in innovative terms, and to always think first of customers, the more opportunities they will create — for both the business and themselves, which translates to steady growth.                                                   

3 Key questions to ask yourself (and answer) in order to succeed and grow:

_______________________________

1)   Can you readily identify and separate your internal and external customers?

2)   Can you really tell the difference?

3)   What percentage of every day are you marketing to them?

                       

This set of questions and answers is all about your ability to market your people, market to your people, and market through your people.

Successful entrepreneurs focus intently on these (above) fifty or so words . . . take a minute!  

 _______________________

Do you think that the meaning of customer service is to have dedicated customer service people?

Successful entrepreneurs charge every employee with customer service responsibilities all of the time. Parttime assistants as well as the most senior officers need to be able to handle every customer service issue at any time.

Customer service interruptions should be the rule, not the exception. 

                                                   

Can you “ask, don’t tell” with the words you use? Unless you’re a creative director guiding designers and writers, can you “engineer, not architect” with verbal pictures you paint? 

When you lead by example, can you diagram ideas, and resist “giving orders” in favor of putting others and yourself on the same side of the solution table?

Successful entrepreneurs recognize that marketing through their people means being careful with what is said and how it’s said.  

                                                                                     

Are you breeding entrepreneurs (and can you manage them)? Or are you breeding investments in the status quo (and can you manage that)? Are you encouraging enough reasonable risk-taking? Are you rewarding failure when great efforts are expended?

Do your actions take the 5-step direction of:

1) THINK

2) CREATE

3) THINK

4) INNOVATE

5) THINK

?????

                                     

Creativity only happens when thinking stops, and innovation requires re-activating THINKING in order to take the creative ideas all the way through every step of the strategic process from concept to launch, with all anticipated needs addressed. 

Then THINK AGAIN — Assess the innovative plans and designs.

                                                               

# # #

                                                      

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

2 responses so far

Dec 08 2010

Are You Selling What You Think You’re Selling?

If you didn’t know you,

                               

would you buy

                             

what you have to sell,

                                    

from you? Are you sure?

                               

MacDonald’s sells consistency, not hamburgers. Golden Arches customers know they can get the exact same fare prepared the exact same way at any of their “I’m Lovin’ It!” locations in the world. It’s like a security blanket for your stomach (assuming your stomach can stomach what’s served up!)

Revlon’s founding family president Charlie Revson was often quoted as saying “We don’t sell cosmetics; we sell the promise of sex to single teenage girls!” Airlines don’t sell seat rentals; they sell destinations. Churches sell redemption and hope. Disney World sells brain escape. IT businesses sell “solutions,” but often just add more problems.

Self-appointed SEO and Social Media “experts”? They don’t seem to know what they’re selling. But –by now– YOU must have a pretty clear idea of what works for you, or maybe not . . . 

How about YOUR business?

  • Are you putting out “mixed messages”?

  • Do those people you seek to attract as customers get it?

  • Are you presuming or have you actually asked them?

  • Do your customers buy what you have to sell, or what you claim to be selling?

  • Are you selling real products and services or images of what the benefits are that one gets from buying your products and services?

  • Have you made your marketing effort an exclusively online production?

 

If you are selling benefits (and you SHOULD be, by the way), does that represent some sense of ethical compromise to you? If you’re not doing that (and instead emphasizing and selling features, for example), has it occurred to you that your competitors surely are or will be selling benefits?

Do you think you would have lasted long in the passenger airline industry selling short-term rentals of seat manufacturing components while competitors sell happy couples skipping through the Caribbean surf or exploring Mediterranean fishing villages, or visiting Hawaiian mountain waterfalls, or diving off Mexican cliffs, or singing and dancing in Austria’s Oktoberfest?

When did you last sit still long enough to really take apart your sales message and examine the pieces?

 

Do the words work? Do they sell? Is there one word too many or too few? What you think you’re saying and what in fact communicates may be two separate things. How does your sales message look? How does it feel? What’s the intent? What did you discover by answering these questions?

How can you tweak or adjust or revamp or update what you have to make it better? To make it sing? To make it reach out and grab? If any of this leaves you puzzled and you are earnest about improving the process of selling what you’re selling, call me. No telephone fees. No strings attached. I’ll give you ideas. If you want more than ideas and I can’t help you, I can point you in the right direction.     

# # #

302.933.0116   Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

3 responses so far

Dec 06 2010

Walk The Talk!

Follow, deliver, be urgent

                        

and reckless

                              

hardly sounds like a

                       

success formula, but 

                  

. . . NOTHING in business is more telling about the character and integrity of an individual or organization than the honoring (or not) of commitments.

 

  1. Consistent follow-through and follow-up

  2. Delivery of what’s promised when it’s promised

  3. An all-pervasive sense of urgency, and 

  4. The reckless pursuit of customer delight

. . . are the marks of true business leadership.

                                                                 

Underpinning those magical business attitudes are respect for others, and a mission to maintain quality and value at every turn.

Besides –that all by themselves– those qualities make for explosively productive marketing and branding programs, regardless of the nature of the business or the goods or services offered.

Humans buy benefits first, attitude of the provider or supplier second, and product or service features a distant third.

                                                                

Who knew? Not most business owners (who continually insist on marketing features first, and who routinely dismiss attitude issues as ones that impact the bottom line, and that they have little or no control over).

In fact, benefits and attitude offered are the engines that drive the bottom line. They are also largely a matter of choice. Attitude is 100% choice. If product or service benefits are limited, it’s because someone at some point didn’t recognize or flex that 100% choice muscle in the process or decision making about what to offer customers. But choosing a corrected attitude can upgrade the benefits.   

The only problem is that I can just barely think of slightly more than a handful of businesses in my lifetime that actually deliver consistent follow-through and follow-up, delivery of what’s promised when it’s promised, an all-pervasive sense of urgency, and the reckless pursuit of customer delight.

You?

What happens when you put these four yardsticks up against the ways you think and the ways your organization is doing business right now? How do you and your business measure up?

Are your weakest-link areas ones you can correct/adjust/improve or boost on your own, or will you do better to enlist outside help? How big of an issue are the expenses associated with getting expert input? What’s your opportunity loss?

You could well be, for example, losing more dollars worth of business opportunities right now because your and your business’s emphasis are on the least productive points (like marketing features?) which could easily be costing you more than to bring in a professional specialist who can help you stop the trickle before it becomes a flood.

If you go this direction, be careful about who you choose to step in. Make sure that that team or group or individual exemplifies the four points identified above. Yes, there are plenty of earnest and capable individuals (especially) out there who can deliver the results you seek. Do due diligence. Ask for references and ask references for references. Use your gut instincts.

~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

One response so far

Nov 30 2010

STOP TRYING SO HARD!

Overkill business efforts breed failure . . .

LIKE GREAT MARKETING,

                          

GREAT LEADERSHIP

                                 

 DOESN’T TRY FOR A 

                                      

HOME RUN EVERY AT-BAT

 

The best creative marketing talent, plans, and campaigns — and the world’s greatest leaders — are born and inspired not by blood, sweat, tears, and insanely long hours, but by focus.

 

By adjusting the camera or rifle lens, the stage spotlights, the binoculars, the telescope, the magnifying glass, the microscope, and computerized zoom controls, we increase our visual focus for a moment, a few moments, maybe a few hours.

We do the same by adjusting volume, speaker, bass and treble, balance and other media controls to focus our hearing.

Ongoing mental focus, such as that which is evident in literally every leadership or creative marketing performance, is driven by adjusting and channeling powers of concentration.

 

It is not the product of (pay attention exam-cramming students!) working deliriously through the night, night after night.

Neither is it the product of entertaining others with razzmatazz and razzle-dazzle. (My father used to say, “Don’t give me a song and dance routine; just answer the question!” My father would have made a good Judge Judy.)

Most assuredly, great leadership and great marketing are not the results of political smoke and mirror acts that we see routinely practiced in virtually every local, state, and (especially) federal government-based and corporate giant-based entity in existence. 

Having a true focus means we can “see” and are aware of the actions and influences on the periphery of our focus targets, but that our minds are keenly tuned to the point of what we’re aiming for.

 

That demands concentration, but it is not necessarily “hard work.” It is what you choose it to be. And ease comes with practice.

Practice? Like what?

  • You’re in New York City? Go sit in the middle of Grand Central Station at rush hour and write a three-page essay about your own leadership challenges and abilities.
  • You’re in Delaware? Go sit in the middle of a 1,000-chicken chicken coop and read and digest and summarize two articles on industry issues that affect your business. (No ear plugs allowed. Oh, and I hope you like feathers!)
  • You’re in Chicago? 1) Get as close as you legally can to O’Hare Airport (Car windows open! Chilly, huh? Dress warm. Bring coffee.) 2) Read and answer three days’ worth of emails on your plugged-in laptop.
  • You’re in San Francisco? (What are you doing there?) Hop on the trolley to Fisherman’s Wharf at lunchtime and –while on the trolley– write (yes, with pen and paper) your own obituary (Now THAT’s an exercise that takes concentration!)
  • You’re in Hawaii? Well, we all know about those cliffs over the ocean, and waterfalls, and . . . okay, you’re not reading this anyway. Aloha to you too!  

You get the idea. Challenge yourself (and remember to breathe)

                                                                                                                      

Here’s the bottom line: Wherever you are, if you’re serious about wanting to radically improve your leadership and creative marketing skills, spend more energy learning how to concentrate and focus.

                                                                                                                      

Uh, you DO remember The Karate Kid movies? Well, pay more attention to yourself and stop trying so hard. Working yourself into a frenzy with busyness that you think impresses others, doesn’t. All it does is blockade others by making you inaccessible to them.

If you’re actually trying to be inaccessible, you are not leader material, you will never be a creative marketing star, and you are probably best suited to run for political office or work in some government or corporate-giant dungeon for thirty years.

Hey, it’s your life! (And odds are pretty good that it will only happen once!) Do you really want to make a difference?

~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Nov 28 2010

What Song Is Your Business?

Here you are, set to your own music, on a blog platter:

THE GREAT

                                   

SPUNK & GUMPTION

                                   

RECOVERY INITIATIVE

                                     
Looking back into this site’s archives, I ran across a couple of posts I wrote titled, What Sport Is Your Business? and What’s Your T-Shirt Say?” Both are still timely and both are worthy of your quick review — if you actually get through this post!

                                                              

An hour later (after looking back on those earlier posts), I found myself sitting in a parking lot playing with my new satellite car radio, and noticed a string of song titles that seemed to accurately (and often humorously) describe many past, present, and future business situations.

Here’s a sampler to kick your brain into gear enough for you to come up with your own songs that best represent your past, present, and future business (and yes, believe it or not, all of these were once big hits!):

  • Spooky

  • Those Were The Days

  • These Are The Days

  • Let It Snow

  • Let It Rock

  • Let The Sunshine In

  • Just A Dream

  • Dreams

  • Dreamin’

  • Trouble

  • Rescue Me

  • Slow ‘n Easy

  • Thin Air

  • Over My Head

  • Sailin’

  • Step Right Up

  • Animal Rights

  • Comin’ Under Fire

  • Up Against The Wall

  • Gone

  • It’s A Grand Night For Singing

  • Bad Luck

  • Hey Hey Hey

     . . . Add your own here:___________

                                            

Good job! Next, let’s start to explore if where your business is right now is where you want it to be. How did it get to this point? When you started it or picked it up or inherited it, did you infuse piles of energy and time and money into it? Are you still doing that? If you stopped somewhere along the way, when? Where? How?

Are you still “stopped”? (or pretending not to be, even though you know you are?) 

HOW are you choosing to stay there— stagnant, dormant, status quo? (In other words, what specific steps have you chosen to take, or are continuing to take every day, that have left your competitors little choice but to pass you by? What are you willing to do about that right NOW? What CAN you do right NOW?)

Where’s that spunk and gumption

that you started with?

                                                                                    

It doesn’t take a fat bank account or 20-hour workdays or “breakthrough technology” to be able to pick up most businesses that have grown lethargic or have quietly given in to our stress-breeding economy in order to turn things around and/or get re-focused.

It takes acceptance of where things are, determination to get things moving again, recognition that it’s all a matter of choice and leadership (employee leadership, industry and market leadership, customer service and community leadership), and re-ignition of that burning desire to succeed to make it all work.

Can you? Of course you can. You got this far didn’t you? You’re reading this blog post, aren’t you? You want to, don’t you? Then, do it! Stop listening to negative, woe-is-me songs in your head (and on the radio!), and replace them with positive, upbeat tunes.

HOW?

Just CHOOSE to change the channel!

                                                   

Disney wasn’t far off base when he had

The Seven Dwarfs sing “Whistle While You Work!” 

 

~~~~~~~~~

302.933.0116   Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Nov 22 2010

Waiting for Events to Trigger Reorganization?

 Merger, Acquisition,

                    

Bankruptcy…

                                                                  

Loan, Record Sales,

 

Relocation, Fire,

                                                       

Flood, Robbery, 

                        

Management/Staffing

                                                  

Overhaul… New Product,

                         

Service or Market…

                                                         

Bad Press, Economy, Stress.

 

 

How rare it is that small and medium size enterprise owners and managers have the foresight to reorganize their operations proactively. What’s that childhood message we get? “If it ain’t broke, don’t fix it!”? Well, that little rule of thumb might have been a truism when we were kids, but –in case you haven’t noticed lately– the world has changed, and so has business.

The strongholds of entrepreneurial leadership ushered in by today’s technology have actually helped to bring about business and market transformation by practicing the exact opposite credo from what many of us grew up with. Today, entire companies are devoted to the idea that “If it ain’t broke, fix it anyway!”  

And so, for the most part, in entrepreneurial ranks today, it’s the young who are the brave, who take reasonable risks — and who stand alone as representing the only real prospects for reversing our still desperately sinking economy.

But before you go rushing off to do this new jobs stuff, and leaping blindly into some expansion plan that relies on what you are NOT an expert at, remember to“stick to your knitting!”   

Only new and revitalized small entrepreneurial ventures have successfully stood the test of time as the single most monumentally significant source of new job creation.

It is this place alone that the government needs to focus some genuine (more than SBA tokenism) tax incentives to create and grow jobs.

                                                                                          
  • FACT: Giant corporations, such as those that received bailout tax dollars, do not create jobs. They have never been a key source for job creation.

  • FACT: New government jobs are not within the legitimate realm of job creation measurement because they are inevitably “favor” jobs that serve little if any purpose, and are –second– paid for with tax dollars, which simply increases the deficit! 

                                                                                 

So, what’s one way for an SME management team to deliver a meaningful counterattack on the purveyors of our faltering economy?  

Don’t wait for a major event to trigger reorganizational activity.

The rule here remains to always think first and act second or “Measure twice, cut once!” 

Oh, right, and choosing some action is almost always better than choosing no action.

~~~~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You,

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Nov 16 2010

CAN YOU READ THIS?

Do All Web Designers, Editors,

                               

SEO “Experts,” Digital

                    

Managers, and Webmasters 

                                   

Own Stock in Optical and

                               

Eye Surgery Centers?

 

 

Speaking of Eyes, here are a few I’s for you — just in case you’re looking for good “I” words to characterize the work performance sections of your resumes (which I hope for your short-term well-being that you have up-to-date!).

Let me not beat around the bush.

Here’s my Top 20 List of Words to describe the efforts(?) of those of you who appear to be part of the vast sea of non-communicative business (and especially BIG -time Corporate) websites:  

                                                                                  

Irksome. Irritating. Infuriating. Insulting. Invidious. Inconvenient. Incompetent. Irrational. Insolent. Inapt. Impudent. Immature. Insouciant. Inflammatory. Incorrigible. Implacable. Inconceivable. Idiotic . . . Ignoramus Internet Imbeciles!

                                                                    

And that’s just the I’s.

I dare you to tell me the last website you visited that was physically readable. It’s bad enough you’ve butchered the English language and that you remain out-of-control-convinced that all of humanity speaks only via txtmsg language, now we all read your proudly-designed sites, and need glasses.

                                                                                      

Do you really think that:

type this size
                                                                       

. . . is for normal, healthy eyes? And then you have the audacity (we’ll leave the I’s behind for awhile; I like “audacity”) to do the damn type in gray, and Italicized, no less?

                                                                                       
like this
 

What are you all nut cases?

                                                       

Did you ever consider that site visitors become prospects and prospects become customers and customers’ purchases of the products and services promoted on the site are what pay for your existence?

                                                                        

(Oh, and please don’t start telling me about ways to adjust my screen size to accomodate your lack of customer service and marketing savvy!)

                                                                                  

Sometimes, I might expect to see some brand new business attempting –with, obviously, the communication expertise and guidance of one of you– to spout its message with a touch of class that no doubt came from having once visited a high-priced attorney’s office where everything is gray, including the invoices. But I’ve come to expect better from long-established enterprises.

Or, well maybe I’ll give you the benefit of doubt, maybe it’s just that if you use .6 and .7 font sizes, you figure you can get more stuff on a page and jam it into little corners so you can design Internet castles in the air with all that leftover space. And, shoot!, if you make it gray and hard to read, nobody can criticize your attempts at copy content without having to visit their ophthalmologists, right?

What touched off this avalanche? Check around a few corporate giant sites, especially pages with unimportant junk — you know, things that just don’t mean anything, like instructions, or policies, or payment terms. I have.

In fact, I’ll return to the A words for long enough to say that it is beyond ANNOYING to find evidence of work done by people who really should know better (and who are typically commanding huge fees) that fails 100% to communicate. And somewhere up there is a boss who clearly hasn’t a clue about how to be a leader, who has let droves of techie superstars commandeer their own marketing programs.  

So, in case you’re still reading this (and with apologies for catching up the more honorable among you in my wrath), I have this to say to you:

Don’t give up your day job!

 

~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

No responses yet

Nov 15 2010

WINNING AGREEMENT

PULLING TEETH!

                                       

BANGING HEADS!

                                         

LOCKING HORNS!

 

Find yourself doing much of that lately?

Maybe it’s the economy?

When times are tight, people get tight.

When people get tight, they can get worried.

When people worry, they can become defensive, aggressive, manipulative, territorial, and often, job-threatened.

                                                                     

Reaching agreement becomes increasingly challenging, and sometimes it feels close to impossible. It can be especially problematic when working with volunteer groups. http://bit.ly/bLAB9s

When your business or key issues come to a grinding halt, you can:

  1. Draw Straws
  2. Flip a Coin
  3. Go Bonkers
  4. Call in the Police
  5. Work it Out (Recommended)

                                                                      

Working it out, for two people –as those who are married, engaged, courting, living together, or partnered know all too well– means that someone must give up something.

Working it out for three or more might also mean giving stuff up, but more likely –if it’s to be any kind of meaningful reconciliation of divergent thinking– some type of collaborative compromising of interests is generally desirable.

Reaching consensus involves a synergistic process. It means that everyone within the group (team, task force, department, division, company) must agree at least somewhat with the resolve or conclusion or direction reached. Note “somewhat.”

Consensus-seeking can be a very effective leadership/teamwork method of problem solving because it inherently prevents any one person from “winning” a “competition.” Everyone involved must be able to agree that she or he can live with the way things are worked out.

http://bit.ly/c1DUbg

As a device for settling disputes, consensus-seeking flies in the face of traditional American brainwashing to win at all costs. It is (sorry, football fans) not the case that there always needs to be a winner and loser, and that there is no such thing as second place.

For those deep, dark, impulsive, no-constraints,

take-off-the-gloves moments,

go for a referee or umpire.

(You can also always call your Mother-in-law!<) 

                                                                         

For issues that will impact working (or living) together, consensus-seeking leaves all involved parties with some worthy scraps to cling to, allows everyone to save face, and usually prompts a process or procedure or product or production (ah, communicative benefits of alliteration!) to occur that is both measurable and accountable. Because it’s a group-effort pursuit! 

As leader/facilitator, Pfeiffer and Jones suggest in the University Associates Structured Experiences for Human Relations Training, you need to establish consensus-seeking “rules” to help ensure productive results by employing the following guidelines: 

  • No averaging,
  • No “majority rule” voting.
  • No “horse-trading.” 

                            http://bit.ly/bmoP3Z                                       

You need to influence group members to avoid arguing in order to “win” as an individual. Seek instead the best collective judgment of the group as a whole. Conflict on ideas, solutions, predictions, etc. should be viewed as helping rather than hindering the process.

Problems are best solved when individual group members accept responsibility for both hearing and being heard. Tension-reducing behaviors can be useful as long as meaningful conflict is not “smoothed over” prematurely.

The best results flow from a fusion of information, logic, and emotion (feelings). Need a little coaching help? Call me.

~~~~~~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You,

and God Bless all of our U.S. Troops and Veterans.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

No responses yet

Nov 14 2010

SOLO ONLINE MARKETING FAILS!

If your marketing has gone 

                              

online-exclusive, your business

                                              

 may very well fold in 24-36 months!

                                                            

 

Ah, but there’s still a chance to save yourself from killing yourself.

  • FIRST: Get rid of the person who talked you into putting all your marketing eggs in one Internet basket. Even if it’s family, begone with him or her . . . as well as his or her ideas, which are costing you money, wasting your time, and depleting your energy!
  • SECOND: Recognize that, in spite of whatever sales spiel you were fed by that person (or agency or group or team) that you listened to, the whole world –and your target market specifically (unless it’s 110% techie products or services)– has not (N~O~T) stopped reading newspapers, magazines, and direct mail!
  • THIRD: The whole world –and your target market specifically– has not (N~O~T) stopped watching TV and listening to radio, or shut their eyes down while passing billboards. They have not stopped reading brochures, or responding to special sales and promotions, news releases, and coupons. They have not even (Aaargh!) stopped responding to telemarketing.

If you think for one minute that your entire universe of customers and prospects is maniacally text-messaging and spending every living moment on Twitter and Facebook and YouTube, you are sorely mistaken.  

                                                          

And anyone who might have bamboozled you into thinking those things is much too short-sighted (and evidently too immature) to take responsibility for moving your business forward.

DO NOT abandon traditional marketing and think that it will be compensated for by a full-commitment plunge into online vehicles and media efforts.

Your website is important. Depending on the nature of your business, your engagement with social media is important. But anyone with even a little marketing savvy and training knows that these are simply ingredients in the total mix.

If you are not using every possible, affordable opportunity to market your business right now, you might as well open your window and throw the money out that you have been spending!

(Ah, and don’t pretend that online stuff is free . . . dig out that old magnifying glass and start discovering those hidden expenses! Prepare to be surprised!)

                                                         

While most small and medium size businesses appear to have engaged so-called “Web Editors” or “Community Managers” or “Digital Marketing Managers,” fewer than 30% are reported to have a “Marketing Manager.”

Sadly for those misinformed business owners who dominate the 70%, these numbers should be the exact opposite!

Those who pretend to be business experts because they have some computer expertise will be the downfall of many well-intentioned but pathetically uninformed business owners.

“Web” and “Digital” people tend to know nothing of (and care less about) traditional marketing media, and so automatically discard traditional marketing management approaches they think are limited, but which are not!

                                                                                            

Even the teeny-bopper market that most uses handheld electronic devices (and most text messages one another), continues to watch TV and go ton the movies and visit arcades and read magazines and newspapers and attend sporting events and concerts, and open mail addressed to them.

It may appear to be all about hi-tech and emails and the like, but –even this market– indulges in traditional media. How can you confirm this? Run some quick and cheap focus group studies.

But, oh, your “Web Editor” might not know about how to do a focus group study because that requires traditional marketing experience. Okay, focus group some txtmsgs and see what you get!

 

~~~~~~~~~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You!

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

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