Archive for the 'Public Relations' Category

Jun 18 2011

“FREE” Takes Time!

No-cost/low-cost marketing

 

doesn’t happen overnight!

                                                             

When you commit to spending minimal or no dollars to get your marketing message out to your target market, don’t expect miracles. Be realistic enough to recognize that a great many factors can impact your effectiveness. 

Whatever you do must be well done. If it’s news releases, you need to distribute a series of at least 5 or 6 different ones, 10-20 days apart, to a reliable list of media contacts, whose names and titles are double-check spelled correctly . . . and who are treated with utmost respect and gratitude for consideration.

Remember you are asking these people to give you free publicity. They decide if you get it or not, if your words are worthy, if they like the way you ask, if they are in a receptive mood, or if they will require you to buy advertising time or space first.

Your releases must be:

  • NEWSWORTHY – Use “enlightened” self-interest, not just self-interest!

  • GRAMMATICALLY FLAWLESS – Use Spellcheck. Use AP and UPI “Style” books, and Strunk and White’s Elements of Style

  • 1.5 PAGES MAX, AND 1.5 – 2 LINES PARAGRAPH SPACING

  • 3-4-LINE PARAGRAPHS

  • ACCOMPANIED BY:

    • Your contact info
    • Interesting, captioned photos whenever possible
    • Short, personalized-as-possible cover notes that point out why each release will have interest to the recipient’s reader or broadcast audiences

If you’re using social media and/or emails (and you should be on both counts, if for no other reason than to support and promote the use of releases), think before you “Send.”

Always include a shortened link to your site. Be social. A steady stream of sales pitches, day after day numbs Twitter and Facebook and LinkedIn subscriber brains into Delete Mode.

As with your news release headline, make sure your message attracts attention without being alarmist or overstepping acceptable boundaries of good taste.

Be smart enough to realize that the economical course of action you choose for your marketing simply does not offer the same accelerated pace of providing and paying for an advertisement and getting immediate exposure.

“Free” takes time!

Expect — even when everything and every person involved in the process falls neatly into place — it’s going to take you longer than you want it to, to make things happen.

                                              

A news release that finds its way to a receptive editor may get tossed at the last minute because a major news event breaks. Coverage of that takes priority because it sells newspapers, magazines and broadcast aduiences.

That’s what sells advertising time and space and that’s what pays salaries.

                                                            

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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Jun 13 2011

No News Is BAD News!

Silence is NOT golden!

                                     

Just because you get the news release done and out, doesn’t mean anybody cares!

I ran a small “News Release” workshop recently, and was reminded of how important news releases have become in the face of government-borne economic recovery impossibilities being shoved down the throats of struggling small businesses. When you can’t afford to advertise, you twist your message into news and release it into cyberspace.

Public and community relations are free

but not easy!

                                                                

The problem is that even after you’ve done a 100% perfect job of packaging what you want to say, the media people who get your release, simply don’t care. It has to suit their whimsy, sense of balance, and their boss’s mood… unless you’ve been holding hands and buying them lunches for years, and toss some advertising bucks their way!

To get around all thisyou actually do need to package your message 100% perfectly –format and content both. `It must be NEWSWORTHY.  Self-serving, salesy, promotional, and contrived releases get deleted and trashed in record time. Editors and writers and news directors are usually much smarter than the companies they work for.

You’re expecting free publicity. What you say has to make a difference for your recipient’s audience.

Every release needs a personalized, respectful, courteous cover note that thanks the recipient for her or his time and consideration. It also needs to make some kick-butt statement about what makes the attached/enclosed release important to the recipient’s audience. You need to know the readers and viewers as well as the editors and writers.

So, random “Dear Talking Head” notes? No.

Homework first? Yes.

 ————————————

 A while back, I read a blog post by Laurie Halter:

“The Press Release Is Dead.”

                                              

Don’t believe it. Especially from someone who still -archaically– calls it a “Press” release! (Though she happens to be a truly superb writer!). The point is she’s wrong.

It has simply become much harder to make news releases work, but for those who persevere and are willing to trade hard work and a tenacious follow-up effort for free exposure that is proven to be over ten times more credible than paid advertising, the return on investment can be great.

All of this of course assumes (I know, I know, a dangerous word) that you are prepared to be exceptionally creative in the manner with which you present your newsworthiness. Like a billboard or online banner, catchy short (six and seven-words max) headlines get results.

Your headline needs to attract attention, create interest, stimulate desire and –hopefully– bring about or promise action, along with offering some assurance of satisfaction. Just the headline alone? Yes, just the headline alone, in seven words or less!

The opening paragraph will ideally give the reader the who, what, when , where, why and how of what the release is all about, and do that in 3-4 lines of type. Open your release with your name and contact information (email address and phone number), and close with a standard block of descriptive “elevator speech” copy.

KEEP IT SIMPLE!

                                                            

Double check that the intended recipients are still employed where you’re directing your release, that they still spell their name the same, that they still have the same title, and that the email address/address is still the same. Media people live much more transient lives than most of us. One reporter I know changed jobs 3 times in one week!

If you are the boss, don’t expect miracles. Expect that the job is time-consuming, labor-intensive, and slow to get results (on the average, it takes 5-6 releases to the same person before actual news coverage is realistically considered. If your investment is backed by skillful writing and determined energy, you will get a return.

# # #

     Hal@Businessworks.US or 931.854.0474

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

No responses yet

May 16 2011

GETTING ENOUGH?

Short, provocative,

                                                  

word-crafted questions

                        

with double meanings

                            

that make you smile

                                                

 are what sell best! BUT

                             

they’re not waiting

                                        

to jump out

                      

of your closet!

 

 

At the risk of looking like one of those idiotic email FWDs written by “anonymous,” here are some inspiring examples of great double-entendre marketing theme line questions. . .

  • GETTING ENOUGH? (Delaware Sleep Disorder Centers)

  • GOT MILK? (Who doesn’t remember the white moustaches?) 

  • WHERE’S THE BEEF? (Years later, we still laugh at that one!) 

  • ARE YOU BREATHING? (Stress management exercise for businesspeople and healthcare professionals)

  • CAN YOU HEAR ME NOW? (Verizon has us still saying this with every static crackle)

  • IS IT IN YOU? (Yup, Gatorade) 

  • MOUSE GOT YOUR WRIST? (Safe-Zone Stop-wrist-pain brace for computer operators)

Add your own favorites: ____________________________________

Yes, fun stuff, and hopefully inspiring. That’s the good news. The bad news is that these short sweet nothings, these provocative, punchy few words of flair do not fall from the sky.

Neither do they get dreamed up by in-house staff people who write coherent emails, business reports and plans, even news releases, church bulletins, or local fundraising flyers (or well-intentioned poetry-writing relatives with Fine Arts degrees who want to save you money).

Great headlines that slam out great short questions are the product of many years of studying and understanding consumer psychology, consumer behavior, emotional buying triggers, and professional advertising and marketing writing. That kind of expertise costs money.

It’s your call! Not every business owner or entrepreneur wants to sell products or services by identifying them and/or the brand name with a custom-created household expression. But if you do, you can’t cut corners. Top-notch sales messages sell. The exceptional ones can literally bury the competition.

Each of the examples cited above took at least a month (and probably longer) of intensive focus and concentration.

Contrary to auto dealership mentality, words that sell are not seat-of-the-pants, knee-jerk, last-minute compositions. Even with a professional marketing writer, substantial time is required to experience a process of what I call “total immersion.”

A record-sales campaign I once produced for Great Western Wine and Champagne came only after a three-month process of picking grapes, working in the winery, giving tourists tours, cleaning the vats (a time-limit situation to avoid passing out from the fumes!), and learning about processing equipment and the aging process..

I met with the glass bottle manufacturers, the cork people, the wire and foil wrapper makers, the label makers, the glue makers; I worked on the loading dock, in the front office, and out in the field with the sales reps; learning the history of wine and how the master winemakers grafted vines together to create varietals.

Don’t believe anyone who tells you she or he can write you sales-winning words without becoming thoroughly engaged with every level of your business. It doesn’t happen, even for a 2, 3, 4, or 5-word theme question or 7-word branding line.

Award-winning author/journalist Malcolm Gladwell is the epitome of this thinking. To write about John Kennedy, Jr’s piloting death plunge into the ocean at Nantucket, he hired a pilot to fly him to the same spot and dive. When you’re seeking big-time copy, find someone with big-time experience who’s willing and anxious to dive!

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Hal@Businessworks.US

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

One response so far

May 12 2011

Can You Hear Me Now?

Entrepreneurs and Leaders

                         

Who Listen 

                                        

Win Big in Tough Times 

STEPS TO IMPROVE YOUR LISTENING SKILLS NOW

 

Do you hear what I hear? Listen, do you want to know a secret? Hear Ye! Hear Ye! Friends, Romans, Countrymen, Lend Me Your Ears! The Listening Audience. I’m all ears!

 

You can’t be a better listener just because you decide to listen more. You must also decide to keep quiet. And those who excel at listening skills will tell you that you must actually use a pen and paper (you DO remember what they are?) and write down notes about what you hear. Paraphrasing is critical. So are observation skills.

Plus, taking notes flatters any speaker.

Let’s hit on some key points:

                                             

1. PARAPHRASING —“Do I understand you correctly to mean…?” and “What I think I hear you saying is…!” are the most effective and most commonly used sets of words for rephrasing some one’s comments. When you do this, you are in effect checking to make sure that you accurately understand what the speaker intends.

Yes, it takes more time. Yes, it can be harder than assuming. But–in the end– it’s like the carpenter/surgeon slogan: measure twice and cut once. It’s an insurance policy on transmitting accuracy.

2. OBSERVING — You need not be a kinetics expert to see that the body language that accompanies the words spoken either confirms or contradicts what is being said.

Someone who claims a willingness to cooperate with you, but whose arms are crossed is responding defensively regardless of what words she or he uses. Hands on hips, or clasped behind the head are signals of superiority. So is the joining of fingertips on both hands.

(The challenge is to make these postures change without directly addressing them.)

3. NODDING AND VERBAL UTTERANCES — Generally (unless they’re overdone) these physical responses indicate agreement and that the individual involved is paying attention. Not a bad idea to nod and make some positive sounding “um’s” occasionally when you want someone to know you’re tuned in, and in the boat, so to speak.

Equally commitive signals are leaning forward, sitting forward, feet flat on the floor without jiggling, and both hands flat on the table. A jiggling foot or leg indicates that someone’s anxious to get out, get away, finish up.

4. ASKING QUESTIONS — People will know you are interested and engaged when you ask good questions along the way . . . not questions to trip somebody up, questions to learn more. Whenever it’s possible and makes sense and works to clarify, ask for examples. Ask for diagrams. Ask for demonstrations. Ask for samples. Ask.

5. MONITORING YOURSELF — Stay as close to the commonly accepted effective communicator guidelines of speaking 20% of the time and listening 80% of the time. (Asking questions helps.) Take some deep breaths, especially when you start to feel impatient or edgy. Deep breathing helps you stay in control.

The dynamics of all the above apply equally to situations where you are not face-to-face. Telephone and video and webinar conferences are good examples of places to carry over the same disciplines. If you think about it, you’ll also see that similar applications are possible (and advisable) with written/email/text message communications. No, you can’t physically “see” another person, but you can sense and imagine based on responses you get.

If you work to listen better, you will hear 

more “cha-ching” in your cash register! 

                               

 

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hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

 

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Apr 30 2011

BEING TOO GRATEFUL

BEING TOO GRATEFUL?

Is there such a thing!

            

                                                     

The only person who finds it annoying to hear you say Thank You” over and over is someone who is too self-absorbed to routinely express appreciation, or just too ignorant to consider it, or who is insecure about speaking up. Many people fear being too “overkill” thankful. There is no such thing.

It’s a well known fact that human beings value and respond positively to “Thank You!” especially when it’s delivered sincerely. Don’t you? Think about it. How much can you say it? It’s never too much. Point to one single instance in the world in all of history where someone has died from being too grateful.

So how can you best cultivate all these positive responses in your personal, professional and business lives?

By letting more people know more often how much you appreciate their efforts on your behalf, no matter how insignificant they may seem.

Besides making them feel good, you’ll get more smiles and better service.

                                  

Is there anyone reading this who would not enjoy getting more smiles and better service? Really.

                             

So start practicing when you wake up in the morning. In the bathroom mirror. To your spouse and kids. With neighbors. With fellow commuters, associates and employees, partners, advisors, investors, lenders, referrers, suppliers, vendors, visiting sales reps, OF COURSE CUSTOMERS. (Being continually grateful is the highest form of branding!) Thank the guy who fills your water glass at lunch.

You get it, right? Thank you.

Make it as much of a habit as brushing your teeth and fastening your seatbelt. It really is not hard. Simply prove to yourself how smart your brain is, and just choose it! (Thank you!)

Okay, says you, you’re just looking for work. Guess what’s the fastest way to make a positive impression to give yourself the competitive edge boost in your job search? A prospective employer (or client) takes you to lunch to size you up –to make sure you know where the napkin goes, and that you don’t order whiskey shots with your eggsalad sandwich.

You thank the maitre de or hostess, the waiter or waitress with every table visit, the bus boy who cleans off the table, anyone and everyone. If it doesn’t help you get a job offer, the prospect isn’t worthy of your talents and upbeat personality (Go back to the first sentence at the top of this post to see what you’ve got; be glad for not working there).

Oh, and while thank you’s will certainly not replace raises, bonuses, 401ks, healthcare plans and insurance coverage any time soon, you’ll be surprised how your increased use of them with employees will have the effect of minimizing these kinds of concerns as contentious issues, and there’s no better way to motivate your troops!

Try just 10 more thank you’s a day for one week, and see what happens.

You’ll thank yourself.

Then what?

What’s next?

Hmmm, well maybe think about trying “Please” more often?

. . . Hey, thank you! 

                           

# # #

Hal@Businessworks.US or 931.854.0474

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

One response so far

Apr 27 2011

WAITING?

You really have 20 seconds!

                                                                              

A back alley. The front seat of your truck. A corner of your garage. Your kitchen counter, A fancy reception room or hotel lobby. A sunroom, chicken farm, TV room, airplane hanger, cornfield, Grand Central Station, a website, or the excavated mud puddle of a construction project

                                                                  

. . . How it looks and how it feels must be appropriate to your business or profession and represent the image you seek to project. You already know that, right? But do you remember to stay on top of it? And did you know that whatever your waiting area may be, it gets “scoped out” in 10 seconds!

YOU get scoped out in the next 10.

There you are: 20 seconds to make it or break it.

                                                                             

Much is said about the first ten seconds of a sales encounter with someone, or group, but little is made note of about the surroundings, environment, and setting of the place where those first interpersonal seconds actually come across, or have the stage be set.

The set and setting of the place people wait is critical to creating a mood of receptivity in the minds of those who wait for you –even if it[‘s for less than one minute. If the place is a mess, so are you, and so are the products and services and ideas you have to offer (in the mind and eyes of the beholder).

If everything is neat and clean and organized, so will what you have to offer be pre-judged to be that way.

It can’t be emphasized enough that regular ongoing (preferably daily, even hourly in some high-traffic areas) taking of inventory will make a big difference in how people assess you and your business . . . to the extent it can give you a positive and competitive edge in that first ten seconds of personal interaction.

Consider the last 5-6 business locations you visited (including doctors’ offices), and what do you come up with?

                                                                            

What, in your waiting area, needs tending toongoing maintenance? Start with torn and ragged old magazines and newspapers (trash them!), and dead bugs in overhead lighting units (especially bad if you’re a dentist, massage therapist, chiropractor, OB/GYN, or shrink!).

Dead leaves on plants? (Plastic plants are just as unacceptable; no matter how great they look, they communicate phoniness and lack of reality.) Dirty carpets? (How hard is that? It’s called a vacuum.) Dusty countertops, outdated calendar pages, inaccurate clock time?

Here’s the biggy: KILL YOUR TV and radio if:

A) They are staticky

B) They are tuned to mainstream media networks (it’s not about what you or your receptionist think people want to watch; it’s about the mood you want to create)

C) They are tuned to news channels or channels that offer regular news updates (blood and gore and tragedy are not particularly great graphics or content to be filling people’s heads with while they wait for you, or eat a meal, or are medically stressed)

Put the radios on elevator music. The more relaxed visitors are while they wait for you, the more receptive and less-stressed they’ll be when you step into the spotlight 

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

No responses yet

Apr 21 2011

FACE STUCK?

Businesses, like people, get

                                     

their faces locked in to 

                                     

negative expressions  

                                      

 

You think those who are considering a purchase of your goods or services are not paying attention to how the “package” of your business facade is wrapped? You think it doesn’t matter?

You think” the face of your business” has no power of suggestion? If you’re engaged in professional selling (who isn’t?), do you think no one notices your facial expressions? (You do of course know they’re contagious?)

Try this one.

I’m going to give you a single word that sums up my total customer experience at a business I visited recently. It was something that the receptionist did.

And you will likely do the exact same thing the minute you read this word, which should –all by itself– be a  clear enough demonstration that every business “face” communicates.

My guess is that odds are within one minute, you’ll be hooked.

You will prove to yourself that the power of suggestion is far from imaginary. Are you ready? Okay:

Read the following word and think about it for five seconds

Ready?

Here it is: YAWN 

Think about the word now for five seconds.

Well? If you didn’t yawn yourself, did you at least feel that queasy little tremor in the corners of your jaw where upper and lower teeth come together?

No? Well, maybe you just woke up, or just took some amphetamines or someone just put some ice down your back.

How about this word?: SMILE

                                                              

Who is “the face” of YOUR business? 

Does that person pass along smiles or stretch and yawn most of the day? (And, no, this is not intended as a corrective action seminar for air traffic controllers . . . who, by the way, it’s worth noting, get paid $160,000 a year to NOT sleep on the job; it’s stressful and requires special skills? So what! What about truck-driving and mothering!)

Similarly, a health food store clerk or medical clinic is hardly well represented by even the most smiling individual if she or he looks like a walking billboard for some local tattoo and body-piercing parlor. The face of the business is locked in a negative expression.

Credibility registers in the eyes of the beholder in less than ten seconds. There are no second first impressions.

So you get the WHO part of this, what about the WHAT part? What is “the face” of your business? I know of a physician’s office with an absolutely filthy-beyond-belief office front door. You need antiseptic wipes just to touch the handle. One pint of paint and a teaspoon of metal polish would do the job. It’s been that way for many years.

It probably goes without saying that this doctor is not considered the town’s gift to healthcare, and has been struggling financially for probably as long as the door has been hinged. The face of the business is locked in a negative expression.

If you’re in construction or landscaping and pull up to a prospective customer in a disgusting truck full of muck, don’t think your slightly lower estimate will land you work. The truck tells people that you’re a slob. People don’t hire slobs. The face of the business is locked in a negative expression.

Computer techies who can only communicate with their thumbs and say little more on the phone (if they answer it at all) than  “Uh” and “Huh?” OR who rattle out stuff about SEO and Mashables and Tweets to another business owner who doesn’t want to know how to make a clock when she asks what time it is, will not get hired. 

In this case —on the phone or on the screen– the face of the business is locked in a negative expression.

                                                              

You have the key. It’s in your head. It’s called consciousness. Open minds open doors! 

 

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]
Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

No responses yet

Apr 06 2011

PROMISES TO KEEP

Ah, yes, and yet another great 

                                                     

business lesson from

                                           

Mr. Obama

                                                                                                            

 

Just imagine where your business would be if you kept only 24% of the promises you make. Now that may be some heavy-duty food for thought, but it shouldn’t be hard to answer the question. How about: “belly-up!”? That would probably be a realistic answer. 

The sad truth is that this 24% wasn’t plucked out of the air.

 It’s what was reported in today’s satellite radio world news as the percentage of promises that Mr. Obama made during his 2008 campaign that he has actually fulfilled.

I guess, for a politician, that’s staggeringly great, but –for you or me– we’d be out of business!

                                                                                                                             

Just another reason we need to believe in (and fend for) ourselves and other small business owners. Just another reason to not trust politicians. I mean, the man was apparently counted at having made 550 some odd promises and –in the face of the good old political standby motto: “Under-Promise and Over-Deliver”– proceeded to do exactly the opposite!

Gee, great example, huh? Y’think our kids and grandkids should be taking lessons in good conduct and leadership from the man who pretends to exercise both? It’s not just a sad commentary on the times, it’s a disillusioning, amoral, disgraceful behavior pattern that surely we do not want to instill or nurture in our young people.

And, unquestionably, we cannot afford for our businesses to practice this “Promise ’em anything, but deliver less than a quarter of it” attitude. There’s just so long it can be masked with fake smiles and polished oratory. Customers will not keep lining up to buy anything. It is just not the way that honorable and smart businesspeople behave.

Even though voters have proven themselves utterly stupid time and time again, customers aren’t stupid.

Money straight from the pocket (even if it’s just a bunch of nickles) is more carefully analyzed and evaluated than the trillions none of us can relate to that slowly drain our assets and resources over decades.

                                                                                                           

So what’s a small business owner to do? Keep exercising caution as you spend, but –more importantly– exercise integrity. Be honest in your dealings with others. Win a reputation for it. Keep your promises. At all costs, even when you end up dented, honor your commitments. Deliver what you say you’re going to deliver.

And stand up for yourself, and for the authenticity you use to conduct your business, by taking a leadership role in representing to your elected officials –from your town hall to the White House– that you will no longer stand for deception and manipulation and outright lying about what will be delivered. Intentions alone don’t win OR work! 

Nip corruption and empty promises in the bud! Make more of an effort every day to serve as an example to others of what you believe is possible for your business and your industry or profession . . . and your government. When enough of us do it, enough others will sit up and pay attention.

There are 30 million small business owners in America. Surely we can make a difference. It starts with you, today and tomorrow morning. 

 

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www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

One response so far

Mar 30 2011

Eh? What’s that you say?

Communicate. Communicate.

                         

Communicate. Communicate. 

                         

(Four times? Ah, yes, but repetition sells!)

There is no part of good communicating that beats good communicating! Yes, it takes longer. Yes, it’s more work. Yes it can be annoying (if you choose for it to be), but guess what? It is worth pursuing 100% of the time.

There is no part of good communicating

that beats good communicating!

Sure, you know all about the “listening 80% of the time and talking 20% of the time” stuff. And you know that one-way communicating is for radio, TV, and high physical risk situations.

You’re very aware of how important it is to communicate just the right amount of information — not too much or too little– in order to get the job done.

And you also no doubt know (but may have forgotten) that sometimes a W~H~I~S~P~E~R communicates better than a SHOUT! Oh, and of course you always try to offer and ask for examples to better understand or make a point, right? Right, and diagrams. Think of diagrams as little communications accuracy insurance policies.

So how hard do you listen? Human attention spans drift off in peaks and valleys. People often miss the most important points. This is even more pronounced and more frequent in phone conversations than in one-on-one exchanges.

And in case you thought putting it in writing helps, hmmm, look carefully at your last three emails or text messages!

When was the last time you were approached by a customer or employee or supplier who had input for you –regardless of how valuable or not you perceived it to be– and you pulled out a pen and pad (you do remember what pens and pads are?), and –as if you were a legitimate journalist (a stretch perhaps)– and actually took notes?

Let me get this down. Can you say that again?

What’s an example I can jot down?

Can you give me a resource to make note of that I can check out later?

Here, can you try to diagram that out for me on this pad so it’s easier for me to remember later?

Here’s what I wrote that I thought you just said; is it correct?

Just imagine being a customer or employee or supplier on the receiving end of a note taking boss who asks these kinds of questions. Do you think you might get more accurate initiatives and responses? Does it mean more work on your part? Of course! Will it take more time? Absolutely! Is it worth having clearer exchanges of information?

You don’t know how to explain the new note-taking you? How’s “I’m trying to improve my listening skills.”? Would that create havoc? Who knows, it might even prompt some increased admiration and respect. Maybe others will start doing the same thing? What have you got to lose? Miscommunication?

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Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

One response so far

Mar 29 2011

YOU are being watched!

“Hide ‘n Seek” worked as kids

                                            

…but now it’s “Watch ‘n Tell”!

                                                       

 

Business, personal, politics, religion, sex, dysfunctional families, friends, associates, and all your dirty little secrets are now jumbled together in one big knot — and it’s open hunting season!

And you thought you still had some privacy in your life? Think again. In fact, if you doubt me for even one second, I’m going to give you a look at something that, if you haven’t yet seen it, you will absolutely not believe.

In exchange, you’re going to have to let me say a few things though first because I know that once you leave here to click on the experience I provide you with, there’s a good chance you won’t be back ’til tomorrow. (Most people I know who’ve experienced this link stay there and then rush to share it with friends.)

So I want to make sure to get my points in before you X out of tonight’s blog post. Fair enough?

“All the world’s a stage,” said Shakespeare.

So is your business.

                                                             

Employees, customers, suppliers, referrers, advisors, lenders and investors may work with you and for you and around you and purchase from you, but –all of them added together– comprise your audience. And YOU are in the spotlight all day, every day, even when you’re least aware of it.

Don’t think for a minute that you can casually blend or fade into the background of your business and afford a day or two of not paying attention without suffering consequences. I’m not talking about vacation time or holidays or taking a day or two off once in awhile. I’m talking about hiding out in the back room on a typical workday.

YOU are being watched! You may not be the star of a global broadcast from the confines of your business supply cabinet, but you ARE being watched! The behaviors you evidence, the words you use, the gestures you make, the tone of voice you use, the messages you send are all examples you set (or warnings you send) for those who watch.

“Nah,” you say, “nobody cares about what I do every day, and nobody’s watching me either. Besides, when I want private, I just find a crowded public place to dissolve myself into the crowd.”

Wrong! The place I’m about to send you is enough to make some people neurotic and run to the nearest shrink’s office, or put in an early pre-order for the first production run of Harry Potter Invisibility Capes.

The times have changed. Privacy is now a thing of the past. How can I be so sure? Check this out on your way to having a great night or day: And be amazed! 

(After you click on “And be amazed!” above, double click on any area of the photo that comes up of the 2009 Obama Inaugeration –taken with a robotic 1474 megapixel camera–to bring people closer, and just keep clicking to astonish yourself at the lack of privacy you may have thought you had!)

 

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www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

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