Gotta Hitch in Yer Gittalong?

The business of a one-way communicator fades as 

quickly from view as yesterday’s prices at the pump.

When your spoken or written communications cease to be communicating communicatively, and you can feel the bumps but aren’t sure why messages aren’t transmitting to others as smoothly as you think you’re delivering them, check yer gittalong! You gotta hitch there, Pardner.

You don’t need no PhD. You don’t need to give up hours of your time.

It won’t cost you a penny.

All you need to do is ask yourself some questions, then answer yourself.

Quick.

Simple.

Free.

Start with the amount of information you’re putting into your message. Is it too much or too little for the individual or group you’re speaking or writing to, to be able to respond appropriately? Or is it  j~u~s~t  enough? Are you addressing the right individual or group to start with?

Don’t laugh at this last question if you have ever spent more than a wasted minute in a meeting that you should not have been asked to participate in to begin with. Bosses do it every day. They send out an email and Cc the whole world. They call one guy asking to meet with the whole department when only two people should be involved.

But, no. I wouldn’t imagine you’d do a thing like that.

You may, however, not be asking for answers to your questions in ways that encourage promptness, Truth, Justice, and the American Way.

Oh, wait a minute, that’s Superman.

But, hey, no reason you can’t be as efficient to make your point as changing your clothes in a phone booth, right?  

Would I take you this far into a blog post just to urge you to be like Superman? Surely not. The point is that one-way communications are like the radio and TV . . . other than those of us who may be drunk, on drugs, or confined to straight-jackets, most of us don’t talk back to these messages.

When you put out information or requests to others, you want feedback, responses, and answers. That’s two-way communication. Don’t talk like a dictator if you’re trying to cultivate a democracy . . . or an interactive, innovative organization! 

The “Can you hear me now?” TV commercial is a great example of a line that is worthy of using in meetings and phone calls –and even emails– because it solicits feedback. It gives you a checkpoint. It’s a straight out request to make sure that your message is being received and understood. Where are you without that? Where?

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www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

When the odds are

stacked against you

. . . change you!

You may not always be able to do something to change the odds, but you can always do something about changing yourself. Entrepreneurs are best at this.

Many online business entities and retail shopping club organizations (like CostCo and BJ’s) excel at transforming both the ways and the means with which they do business.

Re-inventing yourself may be the greatest of all-time survival tactics– befitting of small business and professional practice owners in tough economic times– and it beats trying to “sidestep” the odds — reality!

In case, you had some fool idea that the economy’s getting better, by the way, HA!

Reports today of findings by The Bureau of Economic Analysis are alarming to say the least.

They translate to the fact that one (1) out of every three (3) adult Americans now exists 100% on some form of government handouts of others’ hard-earned tax-dollars.

1 out of 3! Yikes! Why work?

This whole re-distribution of wealth thing isn’t such a bad idea. Let others work to support me so I can lay around watching TV. I never cared much about achieving my potential anyway.

Besides, America has a whole eleven percent more to go to be as bad off as the pathetic 44% welfare state of the UK. And we’ve even got free healthcare coming down the road. Imagine! Free everything! Ain’t Socialism great?

And we can just keep printing money in Washington and doling it out to all of us who need it so we can get our no-more-work-to-live entitlements, right?

Hey, if you’re visiting this blog, you are surely not among those I speak of. You have drive and ambition and a realistic sense of responsibility. You will do what you have to to stay out of that welfare mentality abyss. But we know the runaway fuel prices will send all other costs, including food, right through the roof.

So survival may mean giving serious consideration to re-inventing yourself. You’re a fine artist and no one is buying expensive art these days? Paint smaller, less-expensive pictures; do your own framing; try commercial design work; cartooning?

You’ve made a living as a management trainer, but companies think training programs today are an unnecessary expense. Of course, nothing could be further from the truth, but you won’t win that battle.

Instead, switch gears and offer your skills as a consultant to strengthen and/or negotiate separation of partnerships; serve as a mentor for next-generation family business takeovers; teach adult school courses at the community college; throw in with an existing online training entity; write a guidebook.

You’ve always written stodgy business plans and annual reports. Set yourself free and use those skills to start writing website content and news releases.

I visited a religious items store today that has a packing/shipping business. It used to be a packing/shipping store that had a religious items business. Fuel costs are raising shipping rates and people are doing their own packing. And who doesn’t need religion? 

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

If you’re not selling

your creations,

stop whining

about being hungry! 

You got music, art, writing, design, sculpting, dance, painting, acting, photography, and/or craft skills and you’re broke?

How is that? Because the world you’re trying to make money in is not a music, art, writing, design, sculpting, dance, painting, acting, photography, craft skills world, that’s why.

It’s a business world. Period.

If all you seek is to win posthumous awards and recognition, good luck and God speed (and I hope –in addition to your talents– that your billionaire grandmother left you a great deal of money). But, if you’re looking to make your creative talents make money, you’re going to have to step it up (or maybe take yourself down a notch!).

It’s a business world. Period. 

Will you have to prostitute your skills? Perhaps. Depends on your definition of “prostitute” (as a verb), but if you do feel like commercialization is a process of selling your soul, you might want to re-think the value structure you’ve saddled yourself with, and accept that payment for services is not always about the giving up of one’s spirit.

It is only within your realm of definition of the word, “prostitution” that you choose to accept for an act or creative product or service of yours to be what it is.

Be reminded, in other words, that

you choose your behavior.

When you can accept that truth, you will be able to stop torturing your self. You will free yourself to give up all the self-destructive attitudes you may harbor about having to trade off your creative talents for some project retainer or ongoing fee that you’ve considered unethical or unappreciative of your instinctive abilities.

Or, someone once told me she didn’t feel the stars were aligned for her to feel okay about getting paid for applying the purity of the innermost resources of her mind to a brand name.

She was not independently wealthy.

Instead of using her God-given talents to earn a living, I presume she’s now contributing to our nation’s misguided, deficit-draining, socialist agenda, collecting welfare and food stamps!  

Do you have to market and sell and publicize yourself and the work you produce? Yes. Or hire someone you trust who has those skills and is sensitive enough to your neurotic state to be your agent or rep and stand in the publicity spotlight for you. Easy to do? No. Not if you are truly gifted and struggling to acknowledge the need.

Keep in mind that successful marketing of creative talents and creative products takes great amounts of tenacity and networking and skill-sets that include public relations (events and news release coverage), branding (both you and your creativity), and business applications to Internet and social media avenues.

Don’t feel that you’re lowering your standards. Choose instead to see you are raising your odds for success.

The more you sell, the more you can command the integrity levels of work you deserve, but right now, it may be time to start affording to bring home more than junkfood, and get some nutrition on the table to feed that creative furnace.       

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

GOTTA HUNKA SPUNK?                                                                                                                               

NEGATIVE REALITY: “In THIS economy? Nah, now’s not the time to be thinkin’ about starting or expanding a business. You’d have to be nuts! Besides it costs too much for stuff like that, and –if I were gonna do a big new push, I’d want to do it the right way, y’know? Big-time!”          

POSITIVE REALITY: There will never be enough money available to start up or expand a business the way I want to make it happen. Never. So waiting won’t matter. I’ve always believed that CONTRARY to the famous quote: 

NOTHING comes to he who waits!     

That leaves spunk . . .  

1.  Spunk,

2.  determination,

3. tenacious persistence, 

4. belief in yourself and your ideas,

5. commitment,

6. and a burning desire to make your ideas succeed. 

When all six of these ingredients are front and center 24/7, odds are you will succeed by just putting your head down and charging toward the goal of making your product or service ideas come to fruition. 

When you can do that, the money you need to put things over the top will come to you from sources you least expect. Every truly successful entrepreneur will attest to this. If you doubt it, then consider these two points:

• If you have doubt, then you do not have all six criteria (noted above) going for you. Back off and shore up the weak spots before you go charging off. 

• If you are close to having the six criteria above, but still have a smidgen of doubt, talk with someone who has been successful as an entrepreneur, someone who started a successful enterprise on the proverbial shoestring, and you will hear back the exact same kind of chatter.                                           

In other words, people who worry about their ideas making money will not make money; they will, instead, make worry. 

Those who turn their backs on the making money goals and focus their energies instead on getting their ideas to succeed, will make money. 

Weird, huh?  Perhaps, but it’s true.

I have helped over 500 successful businesses and business expansions to get started. I have never seen a single exception to this thinking.  I’m sure there must be some somewhere, but not in my experience. 

You can take advantage of my experience if you’re thinking about launching a business or expanding one. For a modest consulting fee, I will serve as your temporary coach and advisor until you get things off the ground. I work with clients by phone and computer and occasionally, when realistic and appropriate, personal visit. 

You can tap into what I have learned the hard way and spare yourself considerable stress and expense. 

If you’re interested, call me direct at 302.933.0116, and let’s set a time to talk. No fee. I’ll give you 20-30 minutes to get me interested.

If you can’t afford me or I can’t help you personally, I’ll steer you in the right directions –as a courtesy– because my life’s mission is to help small businesses succeed.                                                                                                        

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

We humans are “suckers”!

No? Well, here’s

what we buy:

•  Good-looking women

• Good-looking men

• Good-looking children

• Cute babies

• Especially ugly men, women, children, and babies

• Puppies (any kind)

• Red,white, and blue (still the top colors in America!)

• Repetition of messages, including colors, designs, images, and fonts

• Love stories

• The promise of love, suggestive or otherwise

• The promise of sex, suggestive or otherwise

• Music (all kinds – there’s something for everyone)

• The promise of svelteness, muscles, physical strength

• The emotionally-satisfying images associated with brand names

• Taste

• Smell

• Softness

•  Ruggedness

• Good feelings

• Happiness

• The promise of happiness

• Wealth

• The promise of wealth

• Security

• The promise of security

• Relaxation

• Discovery

• Endorsements (especially from celebrities, and “regular” people

• Opportunity

• Time savings, speed, access

• Responsibility

• Praise

• Convenience

• Sports and entertainment

• Food and beverages

• Preservation of resources

• Health and the promise of health (physical, mental, emotional)

Do you see anything here that looks like logic? Rationality? Objectivity? Product and service features? Warranties? Guarantees? Reasoned sensibility?

Of course not! UN-emotional, logical, rational types of appeals are only used by buyers to JUSTIFY their purchases!

All purchase decisions (even those that appear on the surface to be rational ones are emotionally-triggered. Because people buy benefits!

And nothing on Earth has proven ability to trigger emotions as effectively as words. Because good sales words keep it simple! Because words explain benefits!

How much attention does your business pay to the words it uses? How much do the words you use answer the question every consumer has:

“What’s in it for me?”  

Is your branding message as concise, meaningful, and emotionally-triggering as it can be. Does it emphasize benefits instead of features?

Does it attract attention, create interest, stimulate desire, bring about action, provide satisfaction?

And does it do all that in seven words or less?

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 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Those who underscore

their trustworthiness– 

are probably dishonest!

I get tired of having people raise my skeptical right eyebrow with the distracting words they use (and sometimes the distracting ways they deliver them), instead of giving me cause to pay attention.

Am I alone here, or do you ever experience the same thing? What is it, do you think, that they think they are communicating?

I recently heard a top executive start out five (5) sentences with, “To be perfectly honest with you, I . . .” which, of course, gave me cause to pause, and doubt everything that followed. I recall scores of discussions with ineffective sales people who peppered “Trust me . . .” into every few sentences. [Shurrrre I will!] 

Rarely, methinks, doth Shakespeare haveth any consequence of business value, but “The lady doth protest too much, methinks” (from Shakespeare ‘s Hamlet, Act III, scene II), doth come to mind.

Okay, okay, enough doth! C’mon, people, trust me when I tell you that all of us carry little deal-killer phrases around in our pockets. We keep these pet phrases well-oiled and ready to drag out onto the front lines whenever the going gets tough.

When does this happen? When we get paranoid and start thinking a credibility erosion is taking place — especially in dealing with key customers, key suppliers, key investors and lenders, and, generally, anyone up the ladder. . . any ladder, real or perceived.

The nervousness sets in, breathing and heart rate quicken (usually accompanied by thoughts like: I don’t want to lose this opportunity; Let me underscore my honesty.)

So, now, on the brink of losing, the person re-groups and blurts out:

“You can believe me when I tell you that . . .”

BAM! DEAD DEAL!

Worse than that, of course, is when phrases like this become habitual or routine expressions. There are just so many times you can hear, “Now, here’s the truth, I . . .” before you start thinking: “Hmmm, is she lying all the other times she speaks, and is only truthful when she asserts that she is?” 

“Are you kidding me?”

“No. I’m gonna be honest with you . . .”

The alarm: DINGDINGDINGDINGDING!

(So, let’s see, if this statement that he says is an honest one is,in fact, an honest one, what about all the other statements? They were all dishonest?)

Most of this is processed in our unconscious minds, so it’s a bit difficult to catch ourselves without getting some trusted help. If there’s no one you can trust, let me be truthful with you and suggest that a good old-fashioned tape recorder can accomplish the job.

Just talk to someone and record yourself. Besides the shock of hearing how many er’s and um’s tumble out, pick up on the assurances of trust and honesty. Does it work? You’d better believe it! Really. Honestly. No kidding. Serious.

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

IN LEADERSHIP, SALES, AND ENTREPRENEURSHIP . . .

It’s NOT Consciousness

vs. Unconsciousness

It’s how you make them

work together!

I just received an email from Dr. Royston Flude in Switzerland, a long-time friend and past business consulting associate. Our connection dates back to the “Dot Gone Revolution,” to Internet business management and writing interests we shared at that time in New York.

Dr. Flude, I might best categorize as a global futurist. He has one foot planted firmly in the pursuit of scientific discovery and applications to life and business management, and the other planted firmly in the universes of prayer, consciousness, and human behavior. More details available at www.cmdc-spoc.org

Royston tells me he has been working on “the impact of Consciousness and its therapeutic outcomes.” Related to that, he notes he “can confirm the power of a strong self-worth and prayer” and that he is conducting some research in the U.S. on the outcomes associated with the use of therapy dogs . . . these are all issues I have strong evidence of personally.

___________________________ 

Last week, someone sent me a video of a presentation given by one of my most admired and respected writers, Malcolm Gladwell (Blink, Tipping Point, What The Dog Saw, plus a zillion awards for his magazine and newspaper work as an imaginative investigative journalist).

In the video, Gladwell said his latest writing project is about “Taking the Unconscious Seriously” and relates that topic to relying on first impressions and snap judgments (particularly in war, dating, marriage, and police work) . . . quite a mix, but also concepts that I have strong evidence of personally.

___________________________

So, “conscious” and “unconscious” stuff has occupied much of my conscious and unconscious mind today.

Here’s where I’ve ended up:

In business — 

Reliance on the UNconscious mind is what separates most corporate existence from most entrepreneurial ventures. The UNconscious mind is the trigger for creative development and the delivery of innovative thoughts and actions. It is also the trigger for sales inasmuch as it is most closely tied to emotional responses and emotional buying motives.

The UNconscious mind, however, is only as effective as it has the potential to be, when it is launched from a platform of Consciousness, and regularly serviced by an element of conscious control.

In other words, to make the most of most business problem/opportunity dynamics, the Conscious mind must assess, goal-set, and strategize with a thinking approach that’s logical, rational and unemotional before unleashing the UNconscious pursuits of tactics designed to implement the strategies to reach the objectives or goals.

But, ah, it’s not that simple: Booster shots of Consciousness in the Unconscious process, and vice versa, attest to the need to be (as Thoreau once urged) “forever on the alert.” It’s rare –if ever– one would simply use one tool , then drop it to use the next. Ah, consciously, that is.

To complicate matters even further, consider whether it can be possible for instantaneous “instinctive” decisions (which often seem the best) to come straight out of shoot-from-the-hip, knee-jerk, UNconscious mindsets that directly bypass Consciousness?

The solution: Like the creative wood-design carpenter who keeps a tape measure on her or his belt or in a pocket, keep Consciousness and Unconsciousness both, at the tip of your tongue, and at the edge of your mind. Why? There’s never just one way to look at any business situation.

And then there are those times when you simply need to let go of rational thinking and trust your SELF, your UNconscious judgments, and your prayers. 

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

How loud or quiet are

your community relations?

LOUD (high profile) community relations development counts most for:

• Educational and healthcare-based facilities and organizations (e.g., schools, hospitals, libraries, rehab centers)
• Professional practices (especially doctors, dentists, therapists, lawyers, and accountants).
• Retailers of every variety, size, and description (from restaurants to auto showrooms to department stores)
• Real estate professionals and all affiliated services
• Religious-based organizations
• Consumer transportation and shipping businesses)

These entities and individuals need to make positive community involvement impressions because their business interests are community-involved in direct consumer ways. They can achieve this by designing PR programs that support those communities that support their business and professional interests.

It’s called “enlightened self-interest” and it’s a good thing.

It means “enlightened” as to the perceived needs of key communities, neighborhoods, and regions, and taking a leadership posture that will produce good deeds which will ultimately produce some return on the investments of time, money and energy.

This is not the same thing as opportunism.

There is no selfishness involved.

Enlightened self-interest simply means following the awareness that the more good a business can do for the communities it serves, the more that appreciation for those good works will surface, and the more return can be realized, which ultimately allows the business to channel and contribute even more.

It’s all about demonstrating a sense of charity and coming at it from a position of strength which, in turn, makes even more charity possible. It’s hard to give meaningfully from a position of weakness. There’s nothing at all wrong with doing that; it’s simply limiting.

QUIET (low profile) community relations development counts most for:

• Manufacturers, fabricators, and distributors
• Home improvement services
• Online businesses
• B to B services (except media)
• Personal and family services (e.g., counseling, funeral homes, home care)
• Industrial and professional transportation and shipping businesses

These types of businesses have less need for public exposure in the community relations efforts they undertake, but no less of a need to be actively involved.

Both LOUD and QUIET community relations serve important purposes for all involved.

They can be achieved by ongoing and consistent efforts of groups, teams and individuals engaged in activities that benefit the welfare of others through guidance and participation in events, programs, sponsorships, news releases, and public stances on community-benefit positions.

There is never any shortage of needs your business can provide. Set budgets and terms for participating with matching dollar donations . . . and/or contributions of cash awards, products, services, time, facilities, contacts, equipment, and leadership.

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931.854.0474 or Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

Life is complicated enough.

Business owners whose messages add temporary 

 confusion lose permanent customers.

• From misplaced marketing messages to lousy operational instructions
• From squirmy small-type warranties to smoke-and-mirror contracts
• From jargon-filled business plans to sales spiels focused on I/Me/My/We
• And with totally non-communicative website content

. . . America’s businesses are strangling themselves with bad word choices that are costing more business every day than they are intended to create.

Contrary to popular opinion, one

word is worth a thousand pictures!

Pictures set up customers, but WORDS are what sell them!

The words you choose to use to sell and promote your business’s interests –to give your business consistency, backbone, and a customer-centric sense of enlightened self-interest– can produce revenues, new revenue streams, profits, and a positive reputation.

But the wrong (e.g., too complicated) words used in the wrong places at the wrong times, will demolish all you’ve worked to build, in one fell swoop!

Are you selling products or services that are —for example— manufactured or fabricated in China? Are user instructions written by the manufacturer or fabricator?

Odds are pretty good that they might as well be in Chinese!

“Getting lost in the translation” is not an empty phrase. It’s truth is found in those 27-language fold-outs for practically every tool, electronic device, and self-assembly item.

And THAT translates to lost return-visit sales, both online and in-person.

If your business depends on customers coming back to buy more, you cannot afford to lose them to competitors AFTER they struggle with a poorly-explained purchase that you are not likely to ever hear about (until AFTER your accountant tells you about last quarter’s diminishing cash flow).

Unless you’re committed to losing repeat-sale business, STOP buying goods and services from other countries to sell or resell in America that come packaged with unintelligible, non-communicative directions. Demand that instructions be clear or refuse purchase. Customers will not separate sources. Disgruntled, frustrated buyers will blame you for being stupid and insensitive, not China!

You know the “Keep it simple” formula. It works. As the slogans go: “Do It!” and “It’s In You!” and “I’m Lovin’ It!” . . . There’s definitely something to be said for “It” . . . got it?

Does an eight-year-old (or eighty-year-old) have trouble tracking down information on your website? Is the sales message obscured with meaningless verbiage? Does your branding message or theme beat your business chest, or focus on the customer? Is what you are trying to communicate too lost in the clutter of features to ever get around to selling benefits?

Are you communicating too much, too little, or just the right amount of information? Do your news releases start to sound like a back-seat driver? Do they get published? Are you making the most of them with direct mail and email followup? Does your social media program emphasize Twitter, LinkedIn, PRWeb and BizBrag? Why not?

Facebook may be great for socializing, but doesn’t cut it for business simplicity: You direct people to Facebook so you can then direct them from Facebook to your website? Send visitors direct to your website!. Life is complicated enough.

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931.854.0474 or Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

Too Much Spice In

Your Business

Can Cause It

To Drown.

Those who use lots of salt get thirsty. The solution of course is water. A glass or two is fine, but a tsunami inside your body or your business can be even worse that one that ravages the outside.

At least crashing waves and a flood outside your body or business allows the remote possibility of escape by swimming or clinging to a floatation device. Other than the limits of an Intensive Care Unit, there is no controlling an implosion! 

Every day, small businesses and entrepreneurial business leaders across America struggle to keep afloat — victims of government indifference, government interference, corporate giant market dominance, and aggressive competition– external tsunamis.

Internal storms are marked by under-capitalization, poor management, unproductive marketing, and over-stress. As insurmountable as these may seem to some, reality is that these at least offer the consolation that they can be controlled by choice.

Business failures

are often the result

of poor decisions

to add too much salt

Spicing up a product or service message or method of presentation instead of adding genuine value spawns ineffective, low-trust levels of reception.

The addition of meaningless razzmatazz threatens existing employee, customer, supplier, referrer and investor relations at a point where increased levels of high-trust transparency are what the marketplace is calling for.

Successful businesses and entrepreneurial leaders never sacrifice integrity for a spice rack full of new flavors and meaningless window dressing.

“Instant” hair care products that are simply water-added (and incrementally-more-expensive) versions of the original basic product, don’t even deserve retail store shelf facings. They are packaged lies aimed at prompting naive young women to spend money!

Oh, and how many fewer screaming automotive dealerships can we do without? Surely, you have many examples of your own you can add. Hopefully, your business is not one of them. 

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Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!