“Today you are you,

that is truer than true.

There is no one alive

who is youer than you“

— Dr. Seuss

“Show me an authentic boss

. . . I’ll show you a winning leader!”

Real. Actual. Genuine. Bona Fide. Not False or Imitation. “Honest-to-Goodness.” Being Exactly What is Claimed. Good Faith. Sincerity of Intention. Legitimate. “The Real Deal.”

     How many of these qualities do you carry in your pocket and empty onto the table when you’re talking, meeting, and dealing with others? How often? How influenced are you by good or bad moods? By past experiences or self-doubts? By your own past or present choices?

     Does it matter whether the “others” are customers, prospects, employees, associates, investors, or suppliers? Does it matter whether you’re on the phone, in person, texting or emailing?

     How much do incidents, environments, and issues beyond your control play a part?

     What is it that you are most afraid of having others you work with, or sell to, learn about the real you?

What’s in the back of your closet

that you’re choosing to put

in the front of your mind

that’s holding you back from

being the up-front person

you’ve always wanted to be?

     Have you made yourself be a victim of circumstances? Is this an identity you cling to?

     This is not some ridiculous Hollywood exposé, or some empty suit government or political probe. This is about you, your business, your daily performance, and the way you “come across” to others.

     Here’s why it matters. When you own or represent a business, the business is an extension of your ego. It is the career stage on which you have chosen to perform.

     Depending on how true to character you allow yourself to be, and how persuasively you present yourself and ideas, your business will rise and fall with the curtain calls and appreciative audience applause.

     If you elect to play a hard-nosed character, and you’re convincing in that role, you will attract hard-nosed critics and audiences who may not hang around until intermission . . . or who are harder-nosed than you!

     I’m not suggesting you or I or any of us has the ability to simply turn the authenticity faucet on and become (now finally “SAINT“) Mother Teresa. But I am saying that we all have certain qualities of genuineness as human beings.

     Exercising these strengths of character (in spite of closed closets) will serve to free up unnecessarily-guarded business behaviors and–in the process–open opportunities we may never have thought possible.

     It’s a choice that I can encourage, but only you can make. I urge you to take the risk to rise above your past memories, your own doubts and show more customers, employees, and suppliers more of what the real you is all about. Let them see that they can trust your judgement and earn your confidence.

     You don’t have to “become one of the guys” to let others know that you possess compassion and humor alongside your insightful and visionary leadership. Hey, give it a try. You may even like your self better. Have fun!

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

931.854.0474 Coaching for Higher Branding Impact

Business Development/ National-Awards/ Record Client Sales

Personal & Professional Growth/ Creative Entrepreneurial Thinking

Boost Your

PERSONAL/PROFESSIONAL LIFE

and BUSINESS REVENUES NOW!

Rapid results from your own private on-call,

national-awards expert, Hal Alpiar.  He

combines directly-related experience

with challenging creative solutions,

and the kind of motivation that best

fits your needs . . . you get realistic

affordable guidance with each step

up your ladder.

Call 931.854.0474 now

Schedule your 19-minute Q&A

courtesy call with Hal to decide if

you’re ready to move forward with

this kind of “strategic partnership”

that has helped thousands to

climb their ladders!

To save telephone time, you may

want to review this blog site first to

get a feel for Hal’s background

and coaching approach.

# # #

hal@businessworks.US

STRATEGY/CONTENT/CONNECTION

Coaching for Higher Branding Impact

——————-

Business Development/National-Awards/Record Client Sales

Personal & Professional Growth/Creative Entrepreneurial Thinking

Why Millennials and salespeople 

need to NOT  start every response 

with “So…” and then– to top it off

— fail to answer what’s asked. If

you’re in the job market, or a sales

presentation, it would be like not

 taking a shower for a few weeks!

Q. Who is your very best friend?

A.  So… Jeremy and Charlie and Kim and Sheila are the people I see most often.

———————

Q. What was your Mother’s most important advice?

A.  So… my Mother always made me eat all my cereal.

———————

Q. When did you leave the house today?

A.  So… I never actually went home last night, y’know.

———————

Q. Where do you work?

A.  So… my company is in the city and yesterday I had to drive in.

———————

Q. Why did you do that?

A. So… I think there are lots of ways people can respond.

———————

Q. How much money is in your pocket?

A.  So… my wallet is in the car.

Go ahead and ask a reasonable fact-fetching question of one of the 80 million people born between 1977 and 2000.  The odds are good that –no matter how specific your inquiry may be– the answer these days often starts out with “So…” and then proceeds to not give a direct answer.

Do these “So…” first-responders imply disinterest? Evasiveness? Insecurity? Incompetence? Un-socialability? Dumbness? Distrust? Early dementia? Lack of self-esteem? Poor listening skills? Disinterest? Societal disconnect? Snobbishness? Perhaps some. Perhaps all.

First of all, according to Jane Solomon’s post on DICTIONARY.com, “So” can be used as an adverb, a conjunction, a pronoun, an interjection, or an adjective. And the “spread” of it into popular use today as a sentence opener, especially among young people, is “probably due to the tech boom” and specifically, “programmers,” according to NPR’s Geoff Nunberg. The GRAMMARLY Blog suggests Facebook’s Mark Zuckerberg is partly to blame for “notoriously using ‘So…’ to start sentences.”

It’s been suggested that “So…” is the new “Um…” or “Uh…” or “Er…” nervous hesitancy used to fill the verbal air while momentarily thinking about what to say prior to responding, but I am doubtful. “Um” and “Uh” and “Er” are simply sounds.

“So” is an actual word. It is a connecting word. It is not a question/ answer connecting word. It is a cause-and-effect connecting word, and is used to connect a thought, word, or action with a consequence.

A BBC host says that at the beginning of a (non-consequential) sentence, using the word “So” is an attempt “to try to sound important” and “intellectual.” A popular psychologist calls it a “weasel word” used to “avoid giving a straight answer.” Not a good practice for any business, and especially for small business, which is much more vulnerable to “beating around the bush” than corporate types who often seem to thrive on being indirect.

FAST COMPANY says “So…” at the beginning of an answer “Insults your audience… Undermines your credibility… and Demonstrates discomfort with the subject matter.”

Mark Mason in The SPECTATOR, says it’s due to “accommodation” because we try to be part of groups and often simply do and say things that others in the group do and say. It, he says, “spreads like the flu.” He cleverly ends his (“It’s SO Annoying”) post  on the subject with:

“As ye so, so shall ye reap”

So it’s contagious! Some top TV news analysts have begun integrating the (shall we call it) evasiveness into their summary statements. And it’s inching it’s way into the 40+ crowd. Personally, I have no problem with starting a sentence with “So…” unless it’s the beginning of a sentence that is answering a direct question.

Bottom Line: If someone in a job interview or “sale size-up” meeting says, “So, tell me about your (or the product/service) background, you might consider it an endearing attempt to help you feel comfortable, but if you respond (or answer ANY direct question) by starting with “So…” your job (or sale) prospects may very well be doomed. It can easily be received in the same fashion as you folding your arms and staring at the door! Not giving a straight, direct answer can be taken as a mixed message.

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

DEAR BOSS:

What can the matter be?

Gallup Research says odds are that your

employees may be costing you a

lot more than you think.

How so?

Fewer than a third of employees , says Gallup, are “Actively Engaged” with their work! (Does that furrow your brow?)

And more than half are “Disengaged” from their work! One out of five is, in fact, Actively Disengaged! (Does that make you snort?)

If you think it’s not true, maybe it’s because some of your people are just good actors! (Does that make you applaud as the cash falls from your pockets?)

But guess what? YOU are the boss. YOU are responsible. You can delegate authority, but you canNOT delegate responsibility.

Bosses who try to “pass the buck” inevitably fail. Bosses, however, who accept full responsibility and who lead by leading instead of by telling, who make genuine ongoing efforts to create a bond with their employees are the ones who help ensure and foster active employee commitment and –in the process– help ensure and foster black ink on their organizations bottom line!

So where do you start?

You start with the decision to start. This is a typically easy and quick step. You either want to be a better leader or you don’t.

Assuming your screen-tapping fingers are still capable of the task, START with a WRITTEN-ON-PAPER-WITH-A-PEN goal of where you’d like to end up, and if your goal statement is ever to work, it MUST be:

Specific       Realistic      Flexible     Due-Dated

If you stick to working through this in any meaningful way and steer clear of attempting shortcuts, this is a typically hard and slow process. But don’t be discouraged, the harder you work at this, the better your odds for success.

Next, review your goal statement at least daily. Sometimes hourly is necessary. Change it as you open new doors, uncover new problems, discover new directions, meet new people, discover new techniques. Remember, a key criteria is flexibility . . . a sudden storm can quickly disrupt a leisurely canoe trip and force a change in direction. Unexpected removal of a roadblock can shorten and speed up a long drive. When you get this far, check out: HOW to make your goals work.

BUT

Believe it or not, don’t share your goals with anyone else who doesn’t also have written goals, or who isn’t working with you on a shared goal. Why? Many people are either consciously or unconsciously invested in seeing others around them who strive to succeed, become failures. Doubt this at your own peril.

Assuming you’ve kept your homework out of the dog’s mouth and actually done what you’ve accepted as necessary, and are getting into the swing of real handwritten-on-paper goals that are flexible, realistic, specific and due-dated, and that you are constantly upgrading them, and carrying them with you all the time and reviewing them as often as you check your wristwatch or smartphone messages, you need to start teaching your people to do the same thing for themselves.

Start them out with a deeeeep breath!

THAT process is a good beginning. But it can only start if YOU start!

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

Cold Calls Jolt Business

With FEARLESS! Reality

Love it or hate it, there is nothing like a bunch of cold sales calls to snap a ho-hum corporate or entrepreneurial business attitude into a realm of FEARLESS! reality. (Sorry, had to sneak in the link to my big project!)

It’s the place where the proverbial rubber meets the road, but typically gets dismissed as trivial, or “jittery” or time-wasting (“Other people are paid to do that!”). It’s oh so easy to wave it away with comments like: “I already did that stuff” or “I’m way past that” or “who needs it?”… or some other lame excuse.

But truth is that –something like a cold shower– it’s a great wake-up experience, a terrific way to recharge batteries, and it will definitely flash you back to what’s really important in business: HOW you communicate with a prospect to turn her or him into a grateful and loyal customer.

This does not happen with marketing automation.

It does not happen via email.

It does not happen on Twitter or LinkedIn or Facebook.

It doesn’t happen with clever advertising or cataclysmic branding lines.

Those may all be contributing factors that lead up to a purchase decision, but –in the end– it happens in the flesh, in person or on the phone, or through a referral from someone who’s been sold in person or on the phone. It often occurs when an online-generated order is easily and pleasantly placed — or bungled. A prospect becomes a customer when perceived value of your product or service rises to the surface.

If your marketing program is not delivering the sales you believe are possible, lead your support team to the sidewalk and make cold calls. Have them all make cold calls. Be reminded of the importance of listening 80% of the time, of addressing energy to the prospect’s concerns, issues, questions, observations, not yours. If your team needs some refresher points or sales training first, do it. Or bite the bullet and recruit some outside help. A fun/challenge attitude helps!

Then talk about the process, about what happened with each encounter, about the time and effort involved, and start to adjust your sales program and approach to reflect what you and your team learn from the experience . . . 2-3 days of pounding the pavement will be well spent, even as it may seem wasteful.

The best time to put this exercise to work is when things aren’t working the way you think they should. Can you and your team spare the time? The next question is the answer: Can you spare the lost or inadequate sales? Remember when you strip away all the decorations, the reason for being in business is to engage and nurture and please your customers. And even when this consciousness is present, there’s a tendency to overlook street smarts learning.

Cold sales call selling is like an electric jolt reminder. And if you stay open-minded and pay hard attention to what you and others learn from the process, your business will grow.

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

Entrepreneurial Leadership?

… Practice “The 5 Freedoms”

World renown family therapist and author Virginia Satir spoke with me once after a workshop she ran at the University of California. She told me that small business growth and strength, and family growth and strength could both be most readily achieved with the acceptance and conscientious practice of what she aptly called “The 5 Freedoms.”

I share these with you here, now, not as some plaque to hang on your wall, or slogan to bang into your head, but as a road to travel. You may want to slow your brain down and digest each, then ask yourself how your family, small business or professional practice might grow stronger, quicker, by following your commitment to pursue this avenue.

The 5 Freedoms

by Virginia Satir

To see and hear

what is here,

instead of what should be,

 was, or will be.

To say what one

feels and thinks,

instead of what one should.

To feel

what one feels,

instead of what one ought.

To ask

for what one wants,

instead of always waiting

for permission.

To take risks

in one’s own behalf,

instead of choosing to be

only “secure” and

not rocking the boat.

How and when and where can you use this road to help guide your business and family development interests? Please be sure to let me know if this message works for you, if it helps you think big, and to share it (together with your own thoughts if you choose) by clicking on your choice of social media buttons shown below.

# # #

Hal@Businessworks.US     931.854.0474

What will you do with

your time this year?

# # #

Hal@Businessworks.US          931.854.0474

        I just re-discovered a Christmas ornament my 14-year-old grand- daughter Gwyn made . . . five years ago. The brightly painted piece of heart-shaped plywood is the stage for her blobby-marker-printed starstruck words. But where did you get those words? I asked. “I just thought them up in my head,”  she said.

HER WORDS ARE THE BEST WISDOM I CAN SHARE FOR 2016:

Life is a question. No person on earth is your enemy but you. You can’t decide what you’re born with, but you can decide how you end up.

Being happy is beyond a feeling. It’s a way of life.

Questions are endless but the only one answer is YOU.

You can dream without imagination, but you can’t dream without a belief.

You are who you are, and no one can stop you.

— Gwyn, Age 9

As you head into 2016 building your life and your business, do Gwyn’s words have as much “start the new year” clout for you?

Please let me know YOUR thoughts . . .

# # #

God Bless You One And All . . .

and HAPPY NEW YEAR To You!

 # # #

Watch where you’re going,

Are You Reacting

. . . or Responding?

When you make it a habit to choose to respond to problem people and problem situations instead of choosing to react, guess what happens?

• You eliminate all possibility of ever over-reacting, and that’s a good thing if you own, operate, or manage a business of any kind.
• It’s also a good thing if you are working your way up the career ladder or committed to creating an aura of professionalism, of peace and calm around your personal and work relationships, your friendships, your family.
• It even increases your odds of preventing accidents, in addition to enhancing your personal performance, and overall health.

Unless you’re in an emergency situation, a calm and thoughtful response solves more problems more effectively than a frazzled or angry reaction. And you already know that choosing calm and thoughtful over frazzled and angry also helps ensure better and longer-lasting health.

Stop reading this right now, and close your eyes while you take a deep breath or two, and pay particular attention to the fact that it slows your heartbeat, helps you collect your thoughts, and increase your sense of self-control.

Go ahead. Treat yourself for ten or fifteen or thirty seconds. You might surprise yourself. Go on; I’ll wait.

So now that you’ve jetted your self down a notch, do you feel or think any differently than you did ten sentences ago? Three or four breaths ago? And what does this post make you think about for yourself that you’ve either not been aware of before, or that you have gotten lazy about?

As today’s world swirls, it’s easy to simply forget how important the distinction is between reacting and responding and how rewarding it can be for you to take more deep breaths more often.

The bottom line? Your behavior –your words and actions– is always your choice. Your choice may not always be a conscious one and it could be one that’s the result of a choice you made long ago that’s come full circle to stir up your anxieties. But recognize it for what it is . . . you can choose to make things easy on yourself, or you can choose to make them hard on yourself. Why would you want to choose unproductive upset over productive calm? And, yes, you can choose courage!

More conscious choices come from more conscious awareness. There are many mental and physical tools available to trigger responsive choices. Deep breathing is one of these. Yoga is another. Regular exercise, visualization (imagining/projecting/”seeing yourself” achieve a task or solve a problem before actually responding), are two others. Having goals that are specific, realistic, flexible, due-dated, and in writing can also help you steer yourself in high productivity directions.

Don’t just think about all this. Try it!

Keep your head cool and your feet warm

# # #

hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!