Don’t Trust

What You Remember!

     Unless you are one of the 27 other people in America who has not a shred of interest in football, or who found yourself snowed in and powered out as I was on Superbowl Sunday, you probably missed the emergency portable radio static-filled broadcast of the audio for “60-Minutes.”

     Even as many were trying to remember the Colts-controlled first half of the game as they watched the Colts being trounced in the second half, the “60-Minutes” broadcast was focused on the shortcomings of memory.

     Actually, besides the realization that no one ever listens to portable radios anymore (who knew?), the broadcast was wrapped around a cluster of gruesome news stories involving “100% absolutely positive” witness identifications of individuals as criminals who were not.

     A couple of examples involved innocent people who were wrongly imprisoned for many years (more than a dozen I believe I recall hearing in one case). It was only after a slim-chance break in reviewing nearly untestable past evidence that innocence was proven with DNA studies.

     The point of all the par-for-the-course mainstream media sensationalism was to offer newsworthy, scientific proof that the human memory plays tricks on us… that, no matter how absolutely positive we think we are about something we remember, odds are that we are wrong! 

     Okay, so that’s not much of an ego-flattering thing to have to admit… and especially if it has to do with your business and the ways you think you solved problems in the past, which carries a bit more consequential impact than recollecting who threw what touchdown in the 1987 world series (er, sorry, Superbowl).

     What it might say to us, this little touch of dementia, is that it’s not just professors who are absent-minded and that we could all stand to rely less on what we are sure happened in the past. Big corporations wallow in the past, thinking no doubt it will lead them soaring into the future.

     But if remembering the past produces so many inconsistencies and untruths, what good can it all be? How will it ever move us into the future? It will not. If you disagree, you’ve been hanging around too many history teachers and accountants.

     It is the spirit of entrepreneurship that all business most ultimately adopt if we are to heft ourselves upward and out of this mud-clogged economy. There is a genuine need for business leaders to put the past aside and pay attention to what’s going on here and now.

     The past may be interesting and worth much exploration, but not at the expense of what’s in front of our business faces, because present judgements based on past memories will never lead us forward. Before you bet the farm on what you remember that you’re completely certain of, take a deep breath and look instead to the opportunities that are sitting in your lap… appreciate that times and your memory banks have changed. 

Comment below or direct to Hal@BUSINESSWORKS.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day!  Get blog emails FREE via RSS feed OR $1 mo Amazon Kindle. Gr8 Gift 4 GRANDPARENTS: http://bit.ly/3nDlGF

S T O P

managing problems

and S T A R T

ending them!

     We are unfortunately taught from pre-K through graduate school, and brain-deadened all along the way by government, unions, and giant corporations (plus well-intentioned family, friends and associates), to wring out our dripping old problem washcloths and use them again.

     Some kind of recycling “green” thinking stewardship-leadership idea?

     Well, far be it from me to not be fully supportive of environmental and ecological interests, but “No Thanks!” when it comes to recycling problems. To manage a problem is to recycle the problem until it comes back again and bites you in the butt! Small businesses don’t have the financial staying power to withstand multiple butt-bites.

     This leaves small business leaders to end the dripping-old-problem washcloth cycle before it begins by blowing the thing up, instead of letting it collect bacteria before its next use. How? STOP doing everything we’ve been taught since childhood: STOP STUDYING THINGS SO MUCH!

     “OMG, that’s sacrilegious! We have to be analytical — especially men — that’s our job!” Right. Because every blue-blooded American is crazed about getting and regurgitating the “in-depth analysis” offered by competitive sporting events commentators, by political and news pundits, by medical and diagnostic healthcare professionals … and by the vast majority of teachers in the vast majority of classrooms. 

     But this is about your small business and my small business, not the AFL-CIO,  AARP, Chevrolet, Bank of America, VERIZON, GOOGLE, main-stream media or the American Federation of Teachers. This is not about the futility of trying to end the vicious cycle of problems of the deep-pocketed. This is about learning what no one (except perhaps for some wise old grandparents!) has ever taught us: HOW TO THINK!

     Leadership means many different things to many people and organizations and governments, but to small business owners, operators, managers, and entrepreneurs, it can only mean one thing: HOW TO THINK!

     Even college which is supposed to teach us how to think, teaches us instead simply more of how to analyze. Analysis skills will not ingratiate a customer, pay a bill, respond to an immediate market opportunity or patch up piece of bad press.

     Long-term strategic planning is the lifeblood of big business and often accounts for giant corporate leaders’ collective inability to see their hands in front of their faces. Action plans are the regimen of small business; they are about what’s happening now and what can be done now to start ending problems now.

     Successful small businesspeople don’t waste time re-assessing, re-evaluating, re-comparing, re-contrasting, re-thinking, revising, re-visiting, re-structuring, or dwelling on re-reads of studies, surveys, and reports.

     Successful small businesspeople try solutions, and when the solutions don’t work, they try other solutions; they don’t waste valuable time, money, and effort running around in circles trying to manage the fire and put the same flame out over and over again. They get rid of the fire.

What can you do today to start ending

            the problems you’ve been managing?          

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

You have all the

ingredients, but 

it depends on how 

you bake the cake!

[…and you KNOW what happens if you put the egg in at the wrong time!]       

      Okay, so you came here expecting maybe a magic sales solution to make up for not getting a government bailout? Well, maybe you guessed right. Maybe this is the blog post that will change your life…the one that will make a difference in your future by holding your head still for three minutes and getting you to focus on the present.

     First, recognize that if you’re a salesperson, you are an entrepreneur. If you’re an entrepreneur, you’re a salesperson. The two functions and categories are not mutually exclusive. Consequently, Voila!

Salespreneurship is You!

     What does all this mean?

A) You cannot abandon the management and administrative tasks of running your sales rep business. Why? Because customer lead generation, product and service knowledge, customer communication and presentation skills (especially active listening) , closing skills, and building a strong enough relationship to generate repeat sales will all mean nothing.

Without accurate, attentive data entry and paperwork follow-through with every encounter, you are investing in disaster!

B) Likewise, you cannot dismiss the critical responsibilities of salesmanship and selling just because you’re a free-spirit entrepreneur flying from project to project. Why? Because without sales and a properly-performed sales function, there is no business ship to captain.

     So your job #1 mission is to accept that sales and entrepreneurship are joined at the hip. Your job #2 mission calls for acknowledgement of goals (like knowing where the finish line is in a race) and then abandonment of that acknowledgement! 

“If you dwell on the finish line while you’re running the race,

you’ll trip yourself up and fall on your face!”

–HAL ALPIAR

     True success in selling and in entrepreneuring comes with being able to focus on the here-and-now present moment every passing moment of every passing day as much as possible. You’ll never do it 100%. But the farther you can push the envelope and be consistently conscious of what’s right in front of your face, the happier, healthier and more productive you’ll be…the more rewarding will be your success.

     How to do this? The #1 Solution : Go to http://bit.ly/cMoqHf and practice the 60-second exercise offered there as often as you can. The #2 Solution: When you feel yourself drifting off into events and situations and conversations older than one minute ago OR imagining something that’s more than one minute into the future (the approach to the finish line), recognize you are headed into nonproductive fantasyland, and return to Solution #1.

     Salespreneurship. Bah humbug? Sure it’s harder work than being a halfwit entrepreneur or a slipshod salesman, but remember this mindset adjustment is all a matter of choice. It’s your behavior and it’s your choice. History proves that choosing a here-and-now orientation is always a healthier, happier, more prosperous place to be.

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Whether you sell

for yourself or

someone else, you

sell for your SELF!

    Top (big) business world muckity-mucks often disregard and underestimate the value of their salespeople. Small business world owners typically think they can handle sales themselves. Both are wrong and neither understand that selling is its own business!  

     If you sell for a living, and haven’t considered yourself a small business owner, you are just as mistaken.

     Regardless of what others may think, when you get up in the morning and head off to your pipeline appointments, you are viewed and thought of by customers and prospects as the flesh and blood representation of the business you represent. You ARE the company in their eyes. And that applies equally to selling a one-man-band or the services of a mega-multi-national corporation.

     It’s easy to lose track of your SELF in the process of representing others, and you must fight this “mind-drift” if you are to survive and thrive in today’s marketplace. Begin to do that by pinching yourself before every encounter, by taking a deep breath http://bit.ly/cMoqHf and by reminding yourself that you are in business for your SELF.

     Of course if you’re a true professional, or aspire to be, you already know you can only sell your SELF by listening hard, by putting your SELF in the prospect’s shoes, by focusing on benefits, and by being 100% honest 100% of the time — “To your own SELF be true” if you’re a slogan/ motto heeder.

     You need to keep records. Do the paperwork and data entry with vigor because every piece of paper or computer entry related to every sales call is a piece of bridge that will bring the business you run for your SELF a little closer to the financial success and goal achievement waiting for you across the river.

     You need to constantly innovate. Rebuild, revise, redirect, re-examine, re-explore, re-visit, re-think. Start with the attitude that everything you do every day can be done better, more efficiently, more effectively, more productively. CHUNK IT UP! Don’t overwhelm your SELF with too much at once. Start by establishing priorities of what can be the most immediately beneficial, second most, etc.

     You need to constantly add value to the products and services you represent. Think about this. It doesn’t mean you have to go begging administrative types or trying to re-invent your wares. And it doesn’t have to be expensive.

     Good small business owners are also good at managing their finances, especially cashflow. I know one industrial sales rep who passes out free online flower arrangement and iTune credits to customers for their families. Another makes charitable donations in the customer’s name.

     And you need to promote your small business. Really top sales pros I know have their own websites and/or blogs, and participate heavily in social networking. None of that has to be expensive either. But, you know what? It pays. It pays back many times over to do it, to keep it active, to include it on your business card, and to include it in your spiel. An educational site related to what you’re doing becomes a value-added situation in and of itself.

Whatever you sell, make it a daily habit

to inventory and adjust your SELF

because YOU are your own small business!  

Comment below or reply direct to Hal@BUSINESSWORKS.US  Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day!  Blog FREE via list-protected RSS feed OR $1 mo Amazon Kindle. Great VALENTINE for GRANDPARENTS: http://bit.ly/3nDlGF

“Git yer shovel and

hipboots, Mollie;

that slick sales guy’s

back agin.”

     When did you last encounter a slick, fast-talking salesperson who answered your questions like he was snapping a towel? A car dealership? Discount furniture store? Stereotypes? Sure, but the examples serve a purpose because they bring the worst images of sales to the surface. If we can know the worst case scenario, it’s easier to strive for the best.

     The problem is, it seems to me, that many salespeople who appear to be best case scenario salespeople on the surface are actually worse than the worst underneath. They are the ones who are smart enough to recognize that nobody likes or buys a “sales hustle” anymore, that today’s consumers are more enlightened shoppers, so they blanket the truth with a snow job and hope no one notices the slippery ice below until the check clears the bank.

     These are the same hot-shots who ignore or trivialize prospects’ concerns and create diversions by instead emphasizing the strengths of the product or service being shopped, to the exclusion of the weaknesses. It’s a throwback sales attitude that no longer tweaks the twitter, if you know what I mean. 

     But, hey, doesn’t every one in sales do that? No. True sales professionals treat prospects like family (well, not including the dysfunctional cousins). True sales professionals may not dwell on weak sales points, but they won’t smoke and mirror the negatives into some dark corner either.

     Professional salespeople build high-trust reputations at every opportunity. They are invested in selling as a career. They get the big picture of life. They seek to build a reputation for honesty, not deal-making. They want to be able to establish long-term repeat-sale relationships once the sale is made.

     If you’re serious about sales and you should be… if you’re a rep or business owner or manager (of ANY part of ANY business), or an entrepreneur… because your very existence depends on how effectively you listen to customers and respond to their needs and concerns.

     This includes being as open and honest about your product and service weaknesses as you are about the strengths. Leave the one-sided boasting to the advertising and PR people. YOU are the company! Customers and prospects expect and deserve truth as well as benefits.

     When a salesperson tries to give someone a snow job, he or she is starting out with the assumption that the customer or prospect is stupid. Frankly, ANY assumption is dumb (We can all stand to be reminded that expectations breed disappointment), but starting out with a snow-making machine — and not first handing the prospect a shovel and hip-boots — is particularly self-destruct-targeted.

     It doesn’t take more than a couple of minutes with Bing or Google to learn as much if not more than any sales rep about a particular brand or product or service… and whether snow is in the forecast! 

Comment below or reply direct to Hal@BUSINESSWORKS.US  Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day!  Blog FREE via list-protected RSS feed OR $1 mo Amazon Kindle. Great VALENTINE for GRANDPARENTS: http://bit.ly/3nDlGF

Is Your Business

A Headcase?

The word therapy may sound ominous to the business mind. It evokes the specter of illness, or worse, of craziness. That should not be. Therapy is part of education. Therapy teaches us through personal experience about who we are and how we became that way. Therapy teaches us how personal responsibility plays a role in who we are. Therapy teaches us how we relate to others and how important other people are in the conduct of our lives. And therapy helps us claim our freedom and take charge of our lives. These are all elements of growing up and getting a complete education.”

     If this seems like a strange and out-of-place subject for you, let me assure you that it is extremely relevant. Why? Because every business –like every human– has problems to solve that have been created and nurtured internally. And, more often than not, a great many of these are denied and consciously or inadvertently glossed over by the boss.

     If you were to distill down all my years of diverse career experiences into one defining function, it would be that I have been a reality therapist to businesses. Powerful corporate executives, entrepreneurs, sales and healthcare professionals alike have called me in the middle of the night, reduced to tears. They have called on the verge of lighting fuses to blow up their businesses.

     I’ve seen business temper tantrums where filled file folders, office equipment, and even scalpels were flung in rage across offices and into doors. Because businesses that needed therapy, that were being run by owners and managers who refuted the need for it, had no place else to bury upsets but inside the troubled stressed-out minds of their leaders.

     Every person and every business, I believe, can benefit by some degree of professional therapy engagement at some point, perhaps continuously, in their lives. Therapy need not be as threatening or embarrassing as Hollywood would have us believe, nor as intimidating as the naysayers around us claim.

     The truth is therapy can be extremely enlightening, masterfully empowering, and a magnet for improved mental, physical, and emotional good health — the secret keys to increased sales!                  

     It may be useful to pause here and be reminded that the feelings of being threatened, embarrassed, and intimidated –like those feelings of enlightenment, empowerment, and improved health — are all behaviors and all behaviors are choices. Why choose negative over positive? Because of some fear? If the fear is not genuine, realistic, and physical, it is imagined; it is fantasy; it is also a choice!

     Many businesses fail because the leaders operate under a self-fulfilling prophecy that a business is beyond repair and nothing can be done to save it. The economy. The bank. The landlord. Lousy sales. Lazy employees. Products or services without real benefits or competitive advantages. No future. Poor track-record. They fail.

     The fix? Hire an informed, experienced, fresh, outside perspective to shrink out your business and coach your leaders.

     Savvy business owners and managers recognize that the business needs to be considered a living, breathing organism, and treated as if it were a separate individual entity apart from the paperwork, computer files, and physical workspace.

     In this context, business therapy can be a healthy and productive intervention capable of turning problems into opportunities. The distance from survive to thrive is measured in receptive leadership that’s willing to explore and innovate.

Hal@BUSINESSWORKS.US 

Thanks for visiting. Go for your goals! God Bless You!

Make today a GREAT day for someone! 

“GIVE ‘EM

 THE SCREW!”

CUSTOMER: “Could I please get an extra screw or two for mounting the brackets that go with the sets of decorator shelves I just bought? One was missing last time and I wasted hours looking for an exact match.”

HARDWARE CLERK: “Sure, Honey, but they come in little six-packs, and it’ll cost you an extra buck and a half.”

OWNER/MANAGER (who overheard the exchange): “Give ’em the screw, Hazel!” (Then whispering to her: “The whole packet only costs us 75-cents and this man just spent $300 here!”).

The happy customer leaves with his free six-pack of screws.

OWNER/MANAGER: “Listen Sweetheart, I appreciate you wanting to charge for all our products, but sometimes it’s best to just give people the little extras they ask for, as a courtesy…like the sample cheese and lunch meat slices at the deli. In this case, y’just give ’em the screw and he’ll remember us longer; he’ll send his friends; and he’ll come back again. And, then, maybe you get a raise.”

     Customer Service 2010 means standing on your head and tap dancing on the ceiling if it makes the customer happy! Does YOUR business sport hand prints on the floor and tread marks on the ceiling? Why not?

     What possesses business owners and managers to add “Handling” fees to shipping costs? Isn’t handling part of the job people are paid for… to get merchandise from inventory, and then wrap and ship it?

     And, by the way, why is this service added to the purchase cost and charged separately? And why’s it always a whacked out amount? A $19.95 item I bought recently had $6.95 added for “S&H” so the under-$20 product ended up a dime short of $27! I sent it back.

     I thought car dealers were struggling. So why do only luxury car dealers pick up and drop off cars to be serviced, and go the extra mile to wash the car before returning it after servicing?

     What right do restaurants have to decide what tipping percentage to charge for parties of six or more? If service is lousy, the percentage is the same as if it’s great? Is it just me or do other people believe you should tip routinely for routine service and exceptional for exceptional service? If the party of 8 or 10 or whatever is going to produce X dollars for a foodservice person regardless of whether she or he rates a 1 or a 10, why should the person care?

     “Slop that food on the table, Mable, and don’t waste time being nice; you’re gonna get paid the same regardless. Spend your energy instead with those four old men trying to impress one another; You’ll get more tips out of them if you kiss up enough!”

Does your business give customers the screw?

Comment below or reply direct to Hal@BUSINESSWORKS.US  Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day!  Blog FREE via list-protected RSS feed OR $1 mo Amazon Kindle. Great VALENTINE for GRANDPARENTS: http://bit.ly/3nDlGF

What music

that you hear

catches in your throat?

What piece of music, musician, vocalist, group or recording gives you goosebumps? Chills up and down your spine? A tear to your eye? Something catches in your throat? How does that happen? What emotion does it raise in you?

What or when or where or whom does it remind you of? How does it do that? Words? Instruments? Violin? Flute? Harp? Sax? Drums? Bagpipes? What about composition? Arrangement? Set and setting? Performers? Charisma? Rod Stewart? Taylor Swift? Bach? The Eagles? Satchmo? The Beatles? Joni Mitchell? Bing Crosby? Pavarotti? Judy Garland? The Supremes? Sugarland?

Listen, you’re a sales pro or you’re the boss of your business, right? So is it not true that you also earn your pay every day by going on stage, stepping into the spotlight, and singing your business sales song?

[“All the world’s a stage” you know. Shakespeare told us so!]

Well, okay, maybe you don’t exactly “sing” your spiel, but you do give it a special spin, true? And how much do the ways you present yourself to others capture the ingredients that you think others use to somehow catch what you hear in your throat?

Have you noticed yourself losing some steam lately? [Well, don’t beat yourself up. You’d have to be a monk or a hermit to not be suffering some wear and tear from this economy]. The point is that great music is delivered with great energy and great enthusiasm.

So are great business sales pitches.

You have a great song to sing about your business — benefits, values, innovation, features, employees, commitments, track-record, service, trust and integrity — are you delivering these messages with great gusto … or just slogging along?

Are you remembering that every encounter every day with every person is an exciting and unique new opportunity to create sales? Are you singing your sales song to employees and customers? To suppliers and associates? To prospects?

(Prospects! I mean, consider this: who isn’t a prospect? Even if you’re a Swiss Screw Precision Manufacturer cranking out precision metal microchip connection parts not much bigger than the head of a pin, and you sell them almost exclusively to government rocketship scientists and Silicon Valley muckity-mucks, you never know who knows who! Never. You never know if the person standing next to you at the railroad station, the airport, the grocery store is the cousin, uncle, mother, or best friend of one of those rocket or Silicon guys.)

Bottom line? You can never (well, hardly ever) be too enthusiastic about your business and what you sell, and why what you sell is so great because of what it provides in the way of benefits! I keep a reminder postcard on my desk that Kathy and I once got from dear friend Judy Vorfeld which is headlined:

“Enthusiasm is the electricity of life”

…followed by the notation:

“Knowledge is power, but enthusiasm pulls the switch.”

Just a small idea, but how about making every encounter you have tomorrow be a “Make-it-a-most-important-person-to-ever-hear-your-sales-song-day”? What have you got to lose? You might even be inspired to try it again on Tuesday. Ah, one final word to keep on the front burner as you make your grand entrance and repeat your performances: GENUINE.

Thanks, Judy!

[Visit Judy at  http://www.ossweb.com (her blog) and her wonderful free e-zines Communication Expressway www.ossweb.com/ezine.html and Webgrammar http://www.webgrammar.com]

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Hal@Businessworks.US 302.933.0116

Open Minds Open Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

Are You Selling Whackadoos

To Nursing Home Residents?

     There I sat, 23 year-old hot-shot ad agency guy, at the fancy New York City restaurant lunch table between Richard Gelb, then the president of Clairol, and Charles Revson, then the president of Revlon… both men at least twice my age and light-years beyond my dreams of wealth. 

     Considering the extent of business and fashion industry clout at each of my elbows, I was about as close as one can get to being a total nervous wreck.

     My boss, who’d been suddenly placed on the DL that morning, asked me to fill in and represent the ad agency’s interests in establishing some vague, centralized public relations program for the HBA (Health & Beauty Aids) market that we hoped would involve both their companies.

     “Speak unique, Son,” I was told about 90 seconds into my awkward spiel, after stuttering and sputtering out some feeble explanation about what I do for a living, and what the purpose of my insignificant presence with them was all about.

     In other words, the Clairol man was asking me to get to the point, cut to the chase, not beat around the bush, spit it out! What’s your frame of reference, he asked. Who’s your market, he asked. I stammered even more.

     “Well,” I improvised, “considering that your two companies sell the most hair coloring…” CRUNCH! The Revlon man’s fist hit the table hard enough to rattle the bluepoint oyster shells. “Son, we don’t sell hair coloring. We sell the promise of sex to single, young girls. And don’t you forget it!”

     I never forgot.

     What do YOU sell? Are you sure? Knowing unequivocally what you’re selling and to whom — straight out, without elaborate, politically-correct, marketingese language — will keep your business on course and your sales focus front and center.

     Famous for its (truly outstanding!) “Artisan Bread,”the ACE Bakery in Toronto, Ontario Canada www.acebakery.com sells the “promise of every employee” that the bread is their very best quality using only the best natural ingredients, AND that they are committed to a sense of social responsibility for the community that supports them. ACE donates a percentage of pre-tax profits to local charitable organizations, targeting especially food and nutrition programs for low-income neighbors. 

     What is YOUR business known for? What are YOU doing about it? How are YOU representing it? DO YOU “SPEAKUNIQUE”?

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No, we’re NOT past the worst,

the job creation plan’s a scam

…but yes, you can still thrive!

Here is The State of Small Business Message:

WORK HARDER, NOT SMARTER!

     Let the giant freshly-bailed-out corporations with taxpayer-dollar-supported operating budgets do all the “SMARTER” stuff. They did, after all, manage to get themselves financially stimulated, so they must be smarter than small businesses.

     And let us, the small businesses of America, simply not be stupid. Let us not be duped by grandiose, self-serving pep-talks that don’t walk the talk. We cannot choose to waste time and energy dealing with those down deep, fraudulent attempts to force-feed us bone-crushing defeats while patting us on the hands and telling us how great everything is going to be.

     Oh, sure, government should be rewarded for creating jobs, even though the jobs to be created are government job creations for government-funded projects being paid for with loans borrowed against our tax dollars? Does that sound like an economic recovery plan to you? It sounds like digging a deeper hole to me. Would you do this with your own business?

     But we can’t fight that without giving up our businesses and our lives to do it. We need to cast this misguided naivete aside and just get on with making our businesses work. Yes, that’s hard. And no, we’re NOT out of economic bad times; we have NOT turned the corner; things are NOT getting better. If you think otherwise, just look around you, and listen…

     But the good news is that, YES, we can survive and thrive. It means doing things differently. We need to not worry about rising above our nation’s financial mess and bureaucratic free-spending incompetence, and instead to concentrate all of our energy and attention on making our own businesses work better.

     That means we must accept the fact that to truly make a difference, we must work harder. Here’s one small example:

     If you can get yourself to work just 15 minutes earlier than usual and leave just 15 minutes later than usual everyday, you will be adding as much as 2.5 hours a week, which equals 10 hours a month, which translates to 125 hours a (50-week) year, which equals more than 15.6 extra full 8-hour work-DAYS a year. Uh ~~~ 3 WEEKS!

     What could you accomplishfor your business with those three additional weeks? How about if everybody in your business agrees to donate just 10 minutes a day of early arrival or stay late time? Hmmm. What else does that make you think about? 

     When you work harder, you lead by example, you attract more sales and referrals, you get more organized, your customers and suppliers will respect you more … and you’ll probably play harder too! You’re already working harder? Keep it up! It WILL pay you back!   

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