SELF-EMPLOYED?

Defragment and

give your SELF a

stimulus package!

     There’s plenty of unused storage space in your mind, believe me. Even if it’s just a little teeny bit true that Einstein supposedly only used about 10% of his total brain capacity, where does that leave the rest of us? I mean, give that about 27 or 28 seconds of think time right now.

     Think about all that extra (empty?) space in your brain that’s available to put to work. Leave it plugged in tonight and just click on accessories> defragment. By the morning, VOILA! You’ll be ready for anything.

     Maybe we should sort out who’s working where first. That way, when you’re all freshly defragmented, you’ll be in a position to make more of what you’ve got, or jump into something different.

     If you work for a big company, raise your hand and leave the room. If you work for someone else in a small company or you work for an organization of some type, or you’re in school learning how to work for somebody else…or you don’t work (Wow! What’s thatlike?), you’re probably not reading any of this anyway because you’re too busy surfing FaceBook.

This now leaves us with the heart of the businessworld: YOU!

    You run and/or own and/or manage a business,

OR you are self-employed.

     Oh, there’s that nasty hyphenated word again: self-employed. This simply means that you run AND own AND manage a business. I love you for that…but don’t get yourself worked up over my affection because what do I know?

     Federal and state government leaders don’t think you count.

     Obviously they haven’t a clue about how Apple and Microsoft got started in garages by self-employed geniuses. Anyway, don’t hold your breath waiting for some kind of  stimulus package since “self-employed” doesn’t count as a small business in government circles.

     I saw a handful of governor-conference-attending governors on CSPAN last night, including I am sorry to say, Delaware Governor Jack Markell who clearly doesn’t get it…who thinks his small business job creation plan to help established small businesses get bigger is going to have big economic impact.

     Sorry Jack. You need to get real, and talk with (LISTEN TO) some of Delaware’s thousands of self-employed small businesses –the ones that are NOT established, that are struggling to get established to see what they need to get up to 3 or 4 or 11 or 25 employees…and TIP: it’s not more loans!

     Making stimulus package room for startups and struggling self-employed is like making disk space by defragmenting. Clear out the junk, the spam, the space-wasters.

     You see what I’m saying here about brain capacity?  Defragmenting cleans up your harddrive. The same concept will clean up your brain, and help you focus on how to be more productive with your time and energy.

     You can be sure of not getting government support, so what can you be sure of? Your SELF! And how do you make that start to work for you? The same ways that Messrs. Jobs and Gates made their one-man-band garage ventures start to work for them.

     They made the choice. They worked hard at their ideas. They didn’t give up when things looked bleak. They didn’t worry about stimulus packages. They put their heads down and charged. You can do that too! Start tomorrow morning…after you defragment tonight!     

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Input aways welcome: Hal@TheWriterWorks.com (”Businessworks” in    subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  

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 Turn up the heat, Mr. Biden!

I’ve been ranting and raving here for over a year that small business has proven time and again that it represents the one and only solution to our continually sinking economy. And just because the temperature hit 94 here today doesn’t mean it’s time to turn down the heat.

     Mr. Biden, you told us this week to “Just look around” and check out the great economic recovery in full swing. Uh, and you’re looking where?

     Mr. Biden, America is emphatically NOT on the rebound track that you have the chutzpah to be delivering sound bites on. You’re flat out wrong about the picture you’re trying to paint of booming job creation scenarios and an economic turn-around that’s rushing us back into high-roller high times.

     It’s simply not true, Mr. Biden, and you know that it’s not. Period.

     In fact, if you’ll pardon my brashness, Sir, perhaps you could better be using the influence of your position to develop some MEANINGFUL small business job creation incentives that go beyond the empty, token proclamations of the U.S. Small Business Administration.

     The SBA is so out-of-touch with reality that it hasn’t had a clue about the trials, tribulations, challenges, and opportunities of small business since the day it was founded. Their latest “incentive” plans prove it!

     I served two consecutive 2-year federal appointment terms on what’s been called the country’s most important SBA regional advisory council (NY/NJ/CT and the USVI. I resigned because the two dozen membership seats were filled with major corporate executives. I and one other member were the only ones who owned and operated small businesses. The job of representing and cultivating small business interests was not getting done.

     It is not getting done now. You are not getting it done. Why have you not surrounded yourself with small business owners, and immersed yourself in the process of their day-to-day existences?

     Do you think that walking through a diner and glad-handing the employees is giving you some great small business insight, or that it’s endearing you to or helping small business?

     Do you think there is some other answer to our economic catastrophes outside the province of small business? I’d love to hear that answer.

     It is waaaaay past time to get involved with the only hope that remains: small business! Do it now. Roll up those white sleeves and get yourself in the trenches.

     Visit the farmers in your own State! Listen to the retailers who are suffering through low tourism. Meet with struggling automotive dealerships who have been thrown under the bus by the same automakers your boss is rewarding for their screw-ups by passing out truckloads of tax dollars in a feeble, misguided attempt at business management.

     When you’re put in charge of running what is arguably the world’s biggest business and you have no business or management experience, and you can easily see that small business  job creation is what turns around economies, why do you bury your head in the sand?

     Why do you choose paths of arrogance and abstinence instead of humility and outreach to bring in the experts. No one knows business like  small business owners. Listen to them. Act on their behalf. Help them create REAL new jobs.     

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“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Snap your suspenders too hard,

and your pants’ll fall down!

     Every minute of every hour of every day, human beings are making mistakes. Many of these happen at work. The workplace sometimes seems to breed screw-ups! Have you noticed a few in your life? Just here and there of course.

     Well, you may say as you sit back and snap your suspenders, “Ya win some, ya lose some, and some get rained out, but there’s always another ballgame!” Yup. And there’s always another screw-up!

     Now, let’s talk “mistake” vs. “person” for a minute. Either and/or both can be legitimately referred to as “screw-ups,” so it’s often the situation that technically dictates what we mean by the term.

     Oh, right, people we might designate as “screw-ups” are probably the most likely ones to commit the evil errors that cost them their reputations, but so what? In the end, when the deed is done, and damage assessments are rolling in, what’s the difference who did what to whom?

     Getting squared away, you say, returning to normal (whatever that is) is what really matters. That’s certainly a bell-ringer statement, but guess what? It DOES make a difference who did what to whom because knowing the answer sets the table for everyone else to learn something important.

     The standard screw-up who screws up sweeps (shovels?) the screw-up under the rug, slinks off into dark shadows and –once convinced of escaping unscathed– whistles her or his way to lunch hour or the time clock or into commuter rush hour.

     Hmmm, ever see anyone whistling in standstill traffic? Figure it could only mean a screw-up has taken place (or perchance some other type of event has occurred that we shy away from discussing here since loving grandchildren sometimes visit!).  

     Well, here’s the bottom line: Screw-ups are a good thing if they are part of a genuine effort to advance your business, if they can be learned from, AND if the circumstances can be openly shared with everyone else in your business!

     Hey, no way! Sounds nice, says you, still suspender-snapping away, but people don’t own up to mistakes. Well, if that’s the conduct code in your business, you may be actively investing in your own demise as screw-ups get bigger, have greater impact, and are more surreptitiously dispensed with.

     When’s the last time you got away with something you shouldn’t have? Do you really want your business mission wrapped around sneakiness?

I hope that wasn’t you that just tip-toe away from your screen?

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“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Food-for-thought

thoughts . . . 

on leadership.

What are yours?

     “Making the right choices,” says America’s Mayor Rudy Giuliani, “is the most important part of leadership. Every other element–from developing and communicating ideas to surrounding oneself with great people–relies on making good decisions.”

     “Humans,” says Dog Whisperer Cesar Millan, “are the only species on earth that will follow a totally unbalanced, unstable leader.” He goes on to say that “Balance comes from all four parts of ourselves–intellectual, emotional, spiritual, and instinctual–in alignment”

     Author/management consultant Marvin Weisbord says in twenty-five years, the leaders he has learned the most from have “certain knacks. They focus attention on valued aspirations. They mobilize energy by involving others. They face the unknown without answers.”

     “The ability to step up to the plate and provide the necessary leadership is the key determinant of achievement in all human activities,” says motivational guru Brian Tracy. “Great business leadership,” he says, ” is characterized by honesty, truthfulness, and straight dealing with every person, under all circumstances.” 

     Leaders, says one of America’s great entrepreneur successes Deaver Brown, “are often like the Pied Piper, turning around to find a group following them wherever they go. They can ignite their followers almost at will.They have the remarkable talent of being able to inspire devotion and loyalty, mustering excellent performances from average people.”

     U.S. President General Dwight David Eisenhower defined leadership as “the ability to get a person to do what you want him to do, when you want it done, in a way you want it done, because he wants to do it!” 

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Open  Minds  Open  Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

“You’ve got to stand

for something, or

you’ll fall for anything”

— Aaron Tippin, Country Western Performer

http://www.youtube.com/watch?v=4Hja0XND8Ms 

     The business world seems to have a mission to have a Mission Statement for everything these days…Sales Mission Statements, Customer Service Mission Statements, Corporate Mission Statements, Financial Mission Statements…

     And many of these, I believe, are merely token lip service public relations-type tongue-twisters with no teeth that hang framed on walls and plastered onto every ad and document and website in bordered shadow boxes, flaunted as if they were flags of honor and integrity!

     First of all, any company that has to be boasting about a Mission Statement (no matter how goody-goody it might sound) is simply indulging itself in mental masturbation.

     If your business is as great as the pursuit of its Mission, the people you want to know it, will know it without you having to strut it across every stage. Your behavior and the behavior of your business is what constitutes your “brand” and people will know you by your brand, your conduct.

     That having been said, there is a need in every organization (even sole proprietorships) for an internal “Leadership Mission Statement” that owners, operators, and managers can rally around and bring into daily practice. “You need to stand for something or you’ll fall for anything.”

     It needs to address HOW your business leadership will function and communicate with others inside AND outside your organization. Why? Because –no matter what business you’re in, no matter what quality or value of goods and services you offer, no matter how industrious and honorable you may be– 80% of your business is communication!

     If you don’t have a Leadership Mission that focuses attention on the processes and ways you will strive daily to communicate clearly (including, importantly, active listening practices) with associates, staff, customers, prospects, vendors, community, industry and the rest of the world, you are setting your company up for failure.

     I’m not talking about a PR or media or customer service policy  manual, or some empty suit theory. I’m referring to a genuine statement of leadership conduct that calls on human communication best practices at every level… in letters, emails, on the phone, in-person, in presentations, and in all marketing related materials, publishings and broadcasts all of the time. “You need to stand for something or you’ll fall for anything.”

What’s the guideline to use? Trust and Authenticity.

With special thanks for inspiring tonight’s blog post to a strategic alliance partner of mine, Andrew Jackson, who sent me the link to the music video source of the headline quote above. 

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Ready to roll your gasping,

bleeding business into the ER?

     At a  9AM meeting you asked for a copy of an old 12-page report by the end of the day. That didn’t seem unreasonable, did it?  

     Probability is that your headache only came on when you realized that not only was your request ignored, but that the employee who smilingly agreed to provide the copy actually took a two-hour lunch and then left for home early.

     Of course you needed some icing on the headache cake, so your eager-to-please employee obliged you while you were on a conference call by dropping a “Sorry, the copy machine’s been down all day” note on your desk for you on the way out!

     How many times have you asked someone who works for you to get something done quickly and then discovered that the task ended up in the “SLOW” pile? Okay, every one’s not “Charlie Hustle,” but assuming that you’re making your “RUSH” requests in a reasonable and courteous manner, maybe the person on the receiving end simply doesn’t share your sense of urgency?

     Do you find more evidence of this in your observations of employee dealings with customers and clients? Perhaps it’s time to recruit your people into developing or up-dating your business mission statement and –in the process– to make sure that some key reference is made to “responsiveness.”

     Why not just repremand and push everyone to move quicker? Because you need your people to buy into the way of thinking you want the business to have if you’re interested in having them behave more responsibly than hired temporaries. After all, doesn’t the government aspire to be in a position of simply dictating change?

     Ah, but the government knows nothing about running a business. In fact, the government seems unfortunately destined to experience that rude awakening soon… the reality that change cannot be dictated anywhere with any degree of success by anyone, except perhaps at gunpoint in a dictatorial regime, is not far from discovery.

     People accept change more quickly and more wholeheartedly when they have a hand in designing the ingredients and/or the parameters of what behavior is expected of them. Giving them at least the opportunity to suggest recommendations for inclusion in the revitalized guidelines for conducting day-to-day affairs makes them part-owners.

     People who are business owners and those who have risen to the occasion and accepted at least the conduct–if not the roles of part-owners–are the same people who accept an ownership mindset. These are the people who you can count on to be responsible, to have a sense of urgency about them in all that they do. And businesses with a sense of urgency succeed.    

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Input welcome anytime: Hal@TheWriterWorks.com (”Businessworks” in the subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  # # # 

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  Is Your Business   

Half-Pregnant?

     I am convinced that the number one reason for business failure is not the economy, not insufficient capital, not poor management, and not over-regulation by government, though all are symptomatic.

     Government interference is of course particularly irksome because it’s being crafted, dictated, and delivered by an arrogant socialist stampede of naive, incompetent leaders whose total business experience equals zero.

     So, what IS the number one reason for business failure?

     Dig deeper.  

     In the past few years, I personally experienced or had first-hand reported more than two dozen incidents involving owners, operators, and managers of sizeable, established businesses hurtling their business interests the wrong way down one-way streets with reckless abandon.

     All have either since collided or failed or are on their way

All have or had the following characteristics in common:

• Lack of follow-through and a vested interest in maintaining the status quo (amazingly, even after hiring outside consultants to ignite, stimulate, and motivate!) 
• Disregard for and disrespect of their employees, with tokenism providing the prevailing wind 
• Disregard of the very talents and solutions they were outsourcing to shore up their own shortcomings (hard to believe, especially after paying for services, but true!) 
• Complete resistance to initiate two-way “partnership style” communicating
• Not having a sense of urgency.    

     I reduce all of these weaknesses to driving a business the wrong way on a one-way street. It’s noteworthy that many of them talk(ed) the good talk…but to themselves: Mission Statements with no teeth!

     Without keeping open to and encouraging two-way communication by exercising strong listening and feedback skills, by making assumptions instead of addressing differences, and by disregarding the very consulting input they were paying for (and then not providing feedback), they were/are setting themselves up for failure. 

The economy, under-capitalization, poor management, and over-regulation are excuses. Businesses succeed–even with all of these factors working against them–by communicating openly at all levels all of the time. Communicating openly at all levels all of the time is the ultimate trigger for business transparency.

Transparency, like pregnancy, cannot be half-way.

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 Hal@TheWriterWorks.com or comment below. Thanks for visiting. 

Go for your goals, good night and God bless you!

Do you have a Wimp Complex?

More businesses these days seem to be functioning like wussies!

     A (farmland) truck dealer is giving away a free tractor with every truck purchase. What a great idea, especially given an uncertain overloaded inventory of vehicles manufactured by what has become an uncertain source. But the dealer has stopped short of making the tractor deal a slam-bam promotion, and will no doubt write it off as a loss. (Lots of examples of how to make trucks fly off the lot with this idea : call me!)

     A small handmade product retailer says she’s closing (to become an Internet business and work from home) because the mortgage payments are too high, and there’s not enough store traffic. There was no mention made of the sparse high-priced inventory or the two large dogs that came bounding from behind the counter, jumping on (literally) six panicked customers in four minutes.

     The owner of a new Chinese restaurant (with better quality food and lower prices than any of the dozens of others within 20-30 minutes) reports he cannot attract enough business because two of his customers who run their own companies told him that business everywhere is suffering and that it might take him a couple of years to break even. (Y’think he’s heard about The Emperor’s New Clothes?)  

     The Post Office cuts services and raises prices. (Now there’s a great solution vs. maybe being more competitive with UPS and Fed Ex?)

     One state government is talking about financial crisis tactics that would close down the government one day a week along with their (greatest natural resource) parks operations which are the primary tourism industry attraction and income source… while approving a gazillion-dollar casino and racetrack complex (no doubt to cater to the gambling unemployed). 

     Financially-strapped ferry operations aren’t far behind. They’ve lowered foodservice quality and raised their vehicle and foot passenger rates through the roof, and can’t figure out why they’re continuing to lose money. (Must be products of the same graduate school that cranked out the Postal Service and government muckity-mucks!)

     This list could go on for thousands of pages, but the point of it all is that entrepreneurs–true entrepreneurs–have more gumption than these examples. They have more spunk. They rise to the occasion, and make things happen by sinking their teeth into the situations that are throwing knockout punches to people in the business examples noted.

     Entrepreneurs are the catalysts of change. They represent both the past and the future of this country. They don’t get discouraged over news from other business owners, or economy woes… and certainly not from government “leaders” who have no business sense or experience whatsoever. 

     Entrepreneurs take promotional ideas all the way through to completion and, in the face of hard times: work harder, stay open more hours, increase services and market competition, and lower prices as necessary.  When times are tough, it’s time to go the extra mile! 

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Input welcome anytime: Hal@TheWriterWorks.com (”Businessworks” in the subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  # # # 

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THE FUSE AND THE FUEL

Igniting business and professional development with authenticity

Living in a monastery…you have more opportunities than you might have elsewhere to see the world as it is, instead of through the shadow that you cast upon it.”    

(From BROTHER ODD by one of my favorite authors, Dean Koontz)

     Being in the driver’s seat of your own business, you have more opportunities than you could ever have elsewhere to see your company, your organization, and the products and services you offer as they truly exist, instead of through your own biased eyes.

     How? By asking! Ask everyone you speak with every day—staff, customers, vendors, sales reps, your landlord, competitors, your mother-in-law. Well, okay, maybe you can skip your mother-in-law.

     Ask each person what she or he thinks of your company, your products and services, your people, your reputation, your community involvement, your pricing. Stop being afraid of what you think you might hear. Respect and appreciate honest answers. Every answer can help you be more successful! 

     Carry and use a pocket notebook. You remember notebooks? Those covered pads you write in with a pen (or heaven forbid, a pencil)? Make it your mission to collect feedback, suggestions, ideas, opinions, comments (WITHOUT reacting, rebutting, arguing, yes-butting, or defending; simply absorb them), and then DO SOMETHING WITH THEM!

     Separate and categorize what you collect. Consolidate the ones that are similar or that somehow tie together. Ask yourself what you’re learning in the process: “What I’m learning right now about myself and my business is__________”  is the statement to complete and bombard yourself with as many times a  day as possible.

     This is an especially good exercise to do when you’re wading knee-deep through boring conference calls and meetings, during commutes (unless you’re driving!) and while waiting for appointments or transportation.

     Process the information you write down. Honestly consider what you are in fact actually learning about yourself and your business. When you do, you will be taking a giant step toward rocket-boosting your creative mind, accelerating your own professional growth and development, and igniting the business initiatives you’ve always wished you could set fire to… but never had the fuse or the fuel to work with. Now you do.

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 Hal@Businessworks.US  or comment below.

Thanks for visiting. Go for your goals, good night and God bless you!

Are you a Zippity

or a Doo-Dah?

“You can never resolve a problem by condemning it.”

–World-famous author/consultant Wayne Dyer

     They may not always be right, and they might not always do things right, but Zippity’s get things done!

     Doo-Dah’s typically bungle what they attempt and rarely make attempts on their own to get things done anyway. For a Doo-Dah, it’s easier to make excuses than to take action…easier to complain about a problem or condemn it, than to attack it or solve it.

     How many Doo-Dah’s surround your business and personal life? Stop reading here for 30 seconds, and count them. Think about it. Go ahead: count! I’ll wait. How many?

     Are you helping them? Are they helping you? If you’re not gaining something by association, you’re losing. There is no middle ground. Either you are doing a good deed by spending time and energy (and perhaps money?) with each, and can afford to do that, and want to do that…OR you are losing speed, quality, credibility, and success.

[It may be useful here to remember that achieving the success you seek will surely afford you greater opportunity to help more Doo-Dah’s, if indeed that’s a goal for you!] 

     Distancing yourself from Doo-Dah’s may seem cruel, and may be impossible when family is involved. Ha! Hit a nerve there, huh? Well, considering that most shrinks will tell you that everyone has a dysfunctional family, it should be no surprise that you ended up with a Doo-Dah brother-in-law or uncle or cousin or parent or child.

     But guess what? If you don’t start taking steps sooner than later to surround yourself and your business with Zippity’s, you run the risk of falling prey to the disengaged incompetence of the Doo-Dah’s now and forever after. It’s your choice.

     If you really can’t let go of being Mr. or Ms. Do-Gooder and you’re not into switching to a priesthood, nunnery or social worker career, then you’d better learn to live with your business and your life being universally uneventful, stale, and stagnant…an investment in the status quo.

[Can your business survive that? Can you?]

    No, it’s not a likely scenario if you are actually still reading this. And assuming you are still reading this, get yourself Zippity’d and stayZippity’d.

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Input welcome anytime: Hal@TheWriterWorks.com (”Businessworks” in the subject line) or comment below. Thanks for visiting. Go for your goals, good night and God bless you! halalpiar  # # # 

FREE BLOG SUBSCRIPTION? Click on ”Posts RSS Feed” (Center Column), or now on your AMAZON Kindle for just $1.99 a month after a free trial. FEELING CREATIVE? Add your own 7 words to the end of the daily 276 days old growing tale! Click under “7-Word Story” (center column)