Many traditional marketers haven’t a clue . . .

Real entrepreneurs

respond in an instant and 

develop ideas thoroughly

from beginning to end.

Today’s marketing people are not adapting well to current economic realities. They see themselves as part of the solution to a problem that they do not understand . . . one they are not trying hard enough to overcome.

The no-light-at-the-end-of-the-tunnel economy we’re presently in doesn’t, for example, automatically translate to everyone being interested in finding a better dollar deal. Instead, when budgets are restricted is when entrepreneurs need to invest more heavily in building long-term relationships, as they would expect of their own suppliers.

Traditional marketing pros are missing this.

They are still knocking themselves silly trying to fit business owners into their media and social media games and patterns and rate cards and strategies instead of adapting what they know to help entrepreneurs do more with less

. . . instead of pulling their chairs up to the same side of the table.

This doesn’t mean reinforcing the customer service department. It does mean building customer service into the job decription for every single employee. When every staffer is also a customer service specialist –poof!– you no longer need a customer service department! Nurturing long-term relationships becomes your new business. 

Marketing traditionalists are missing this point, and others like it. The “new” cyberspace marketing pros are also missing the point. First off, the whole world is NOT tuned into the Internet which means the perspective that every human on Earth is aware of Mashable, YELP, Tweets, BFs, DMs, clouds, and the advent of Cicret Bracelets is false. So the perspective is warped.

Second, when traditionalists wrap their marketing strategies around media airtime, print space availabilities and “special rate card deal packages” or “online marketing and SEO experts” (most of whom are self-designated, unproven, and over-priced) parade out their website and email bells and whistles, entrepreneurs end up the losers. 

If you’re a small business owner, operator, or manager, you need to be looking AWAY FROM formula marketing solutions that do not bend over backwards for you the same way you bend over backwards for your customers.

This is not an economy where you can simply accept blanket marketing recommendations without questioning.

Marketing pros need to be thinking more like entrepreneurs. They need to be looking much harder at ways to market products and services for maximum impact without spending as much money as in the past. They need to be offering their services more on a performance incentive basis, and put their wallets where their mouths are. 

Entrepreneurs need to challenge marketing people more to get “more bang for the buck” and –by the same token — be willing to reward generously for performance. A marketing success that produces $1 million in new sales should be well worth a $250,000 or $300,000 fee because you end up with the balance — money you never had before! 

Bottom line: Get streamlined. Get simple. Look under new leaves. Push for impact and relationships instead of deals. Yeah, I know about car dealerships; but they’re in their own world. This post is about reality and your business. It’s about looking to Twitter instead of network TV, postcards instead of elaborate mailers, emails . . .

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hal@businessworks.US

STRATEGY/ CONTENT/ CONNECTION

Higher impact. Lower costs.

——————-

Business Development/ National-Awards/ Record Client Sales

Entrepreneurship & Expansion Coaching    931.854.0474

Go for your goals, thanks for your visit, God Bless You!

OPEN  MINDS  OPEN  DOORS

Make Today A Great Day For Someone!

Seeking sales fireworks?

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Hal@Businessworks.US  302.933.0116

 Open minds open doors.

Thanks for visiting. God Bless You.

God Bless America and America’s Troops.

Make today a GREAT day for someone! 

It’s not all about the numbers . . .

How you time your

purpose and your passion

 determines your success.

“Life is timing,” says a man commonly reported to be one of the world’s top 20 motivational speakers: Charlie “Tremendous” Jones, author and editor of nine business and personal life and leadership books, including one with over two million copies in print in 12 languages.

When you want to demonstrate some proof to yourself of the importance of timing and being able to make timing adjustments, go find the nearest batting cage; swing at a round of fastpitch baseballs; then take some deep breaths and swing at a round of slowpitch softballs. (Do them in the opposite order if you really want to challenge yourself!)

Hey, sometimes it’s the little things in life, like baseballs and softballs that can humble the best of us.

The reality though is that there’s much to be said for “being in the right place at the right time,” Of course saying and doing “the right thing” is what makes the difference. Just as adjusting one’s swing to the pitch is what makes a great hitter, adjusting your purpose and passion to the circumstances is what makes for great business success.

And it’s not all about numbers!

The answers to your marketing needs, e.g., will not come out of statistical analysis of market research. Leave that stuff for the corporate and government types who need to juggle and analyse numbers to cover their butts. You have a small business to run, and there’s no time for that. You try things. They don’t work. You adjust them.

Marketing is not a rational, unemotional, objective, cut and dried, black or white series of numbered quantifiable events. It’s an art. It’s a psychological-based creative art form. It requires substantial experience with and adaptations of psychology. It seeks to impact peoples’ minds with a message. Every person’s mind is different!

What about how you conduct yourself? What about leadership? Good timing and making good timing adjustments means there are some important “Don’t’s” to guide you as you step up to the plate:

• PLEASE DON’T say one thing to an employee, customer, associate, consultant, referrer, supplier, sales rep, investor, lender, and then do another!

• PLEASE DON’T promise any of those people what you can’t deliver.

• PLEASE DON’T promise what you won’t deliver.

• PLEASE DON’T ask for meeting options, and then change them when you get them.

• PLEASE DON’T set meetings or appointments (note especially, professional practices) and then keep people waiting without some definite, reasonable, truthful, and on-time explanation. Acknowledge people waiting in line! And, by the way, a visiting sales rep should be treated just as importantly to you as your best employee or best customer.

• PLEASE DON’T host a meeting and then interrupt it with non-emergency cell calls or txtmsgs that really could wait.

• PLEASE DON’T call for a meeting and then change it on the fly at the last minute.

This is all starting to sound like a reminder list for exercising integrity? HA! YES!

HOW you time things, HOW you time your purpose and your passion is what others measure you by. It’s your own yardstick that you create. So, yes, integrity it is. Sizing up when and where to swing your bat counts alot. HOW you swing it counts most! 

Drive your imagination forward with reality.

Open minds open doors.  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Think you have

a busy business

 and lead a busy life?

Think about this quote

…and this 60-second bullet list!

Pretty scary stuff to be banging around your brain, eh? It’s no wonder you get yourself stressed out. Just think about the information overload comment and what’s happening in every passing 60 seconds worth of cyberspace. I mean,  any entrepreneur in her or his right mind could easily almost die or justify opting in to becoming an ostrich. 

But, no. Here you stand, taking it on the chin (and in the wallet)! You are in it, and you’re going to make it work for you because you are not a quitter, because you’ve got guts and gumption, because you believe in your ideas. What’s missing? Sometimes you teeter on the edge of not believing in your SELF. Sometimes you need a re-charge.

Well, step right up, business and professional practice owners and managers and operators and partners and investors! I know you think you’ve got a “killer” business, so I’ll tell ya what I’m gonna do: I’m going to make you an offer you can’t refuse. Are you ready?

Here’s the deal: You stop reading newspapers and news magazines and newsletters . . . stop watching and listening to news reports and programs . . . take more deep breaths than ever before . . . think more about your family than you normally do and say a few more prayers than you’re used to . . . for 21 days!

If you fail to make something of really major importance happen for you and/or your business in that amount of time –21 days, but you must follow the news abstinence path outlined– I will devote a full blog post to promoting your business interests for free plus provide you –also free– with a professional news release you can use.

I’ll even throw in step-by-step personalized professional guidance on how to make it work . . . Over $2500 worth of professional services for FREE if you fail to succeed with the approach outlined above. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer.

If you are successful, you get –free– a full 45-minute customized and personalized telephone consultation on how to make more effective and more economical use of your planned and existing marketing efforts. No strings attached. No gimmicks. I will not try to sell you on anything else, or on any extension of services.

This is a straight ahead offer. 

Deadline: You have until July 29th to stake your claim. I will expect a dated, detailed report of the steps you take and the results you produced or failed to produce. You can contact me by email or phone message anytime, and I will respond promptly.

You have nothing to lose except news

(and that never changes anyhow).

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

Itttttttt’s a wrap!

Waitaminute! What makes you so sure?

You’ve been working at this deal for awhile now. It finally looks like things have fallen into place. You are almost ready to count your chickens before they’re hatched. You’re 99% sure that the long-sought-after customer/client is, at last, in your pocket.

You’ve started paying attention to champagne ads, and checking booking schedules for that dream cruise.

Winning with the who who’s in your pocket all depends on how much you learn from past mistakes. Yes, most of us have been there at least once. It’s called:

Presumptuousness

Presumptuousness is cornerstoned by assumptions. Not a lot of architectural integrity there. In case you haven’t given it much thought lately, assumptions can be dangerous. A necessary evil, so to speak, that can often be the result of a series of correct hunches, and still be wrong.

In business, politics, and life, not many attitudes can be more foreboding.

In other words, anytime you decide that you think you know it all, you can be sure someone or some circumstance will come along and prove you wrong. It’s something like a distant cousin to Murphy’s Law.

When that dark shadow crosses your mind, stop what you’re doing. Take a deep breath. Stretch.

Ask yourself if what you believe about the outcome of that big deal looming over your checkbook’s future –or about the genuineness of the partner(s) or principal(s) involved– is based on fact or opinion.

Go back to your drawing board long enough to make sure you have some contingency plan in place to offset any pending disaster. (What’s worse than looking for a job when you have no job, or having the boat motor die miles from shore with no oars, or hosting a BBQ party and running out of fuel half-way through the steaks?)

I once hosted a huge New Year’s party that ended with guests in winter coats, hats and gloves at the punchbowl when the heating plant died in 20-degree weather. Ah,the lessons of life live and learn.)

It never hurts to follow the Boy Scout motto:

“Be Prepared!”

Or Henry David Thoreau:

“Be forever on the alert!”

Business owners make assumptions every day, sometimes every hour. It’s part of the game of business.

We need to project income and expenses, often for 3-5 years out,to satisfy prospective investors and lenders with business plan financials. We need to devise marketing and operational plan budgets farther in advance than most entrepreneurial comfort zones tolerate.

One of the reasons older entrepreneurs are typically more successful than younger counterparts is simply experience. Most business success seems to me to be able to be reduced to making effective educated guesses.

“All we ever have is limited knowledge” 

. . . that one was Einstein

So next time, you think you know who’s in your pocket, think again!

Even Presidents have learned this the hard way, presuming voter support that never materializes.

# # #

Hal@Businessworks.US or 931.854.0474

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

No, No, Mr. O . . .

America’s economic

mess is NOT simply

“a bump in the road”!

It is an issue of TRUST.

Here’s the bottom line, right up front:

I believe you have proven your self and your ideology (over common sense and genuine citizen need) unworthy of my trust, my children’s trust, my grandchildren’s trust, the trust of America’s military, the trust of America’s healthcare professionals, and –among others– the trust of America’s business owners, operators, and managers.

So, without trust, the question becomes: Why should we create new jobs only to get higher taxes? What reason have we to believe that taxes will not be raised again to even more crippling levels? Your word? I don’t think so. Some meaningful tax incentives for new small business job creation? Bring ’em on!

 ——————————–

You have put tons of tax dollars where they don’t belong:

• In the greedly hands of over-the-top unions and States whose votes supported you.

• In the incompetent hands of corporate giants and government agencies, neither of which creates new jobs that are REAL.

• And in the frivolous hands of social programs you apparently value above weather-disaster victims in “Red States,” and the interests of free market competition businesses that are struggling to get free from government choke-holds.

_______________________

You’ve been putting BandAids on a gaping wound and have not stopped the bleeding, yet you persist in doing everything possible to squash small business, the nation’s only source of real new job creation and our only hope for turning the economy around.

You have demonstrated repeatedly that you have not even the slightest understanding of business or of how to undo the economic disaster that –in your relentless efforts to hold socialistic values above the financial survival of those you were elected to represent– you exacerbated. You have proven unworthy of the peoples’ trust.

You are plunging us into yet another (deeper by all appearances) recession. And –to make matters worse– your steadfast refusal to own up to the fact that every single attempt you’ve made –arrogantly and obstinately in the face of what knowledgeable businesspeople the world over have advised– has failed miserably.

Yet your oratory claims progress when every American with a brain realizes there is none. 

I laughed hysterically today, at hearing the White House quote that America’s economic disaster “is a bump in the road”! (Of course, I was wishing it was laughter that was triggered by funny stuff instead of the sense of panic that crawls under the surface of every business owner’s skin!)

It’s all about TRUST, Mr. O. You haven’t earned it; you don’t get any. Why should any business owner (and there ARE 30 million of us, regardless of what your warped numbers show) trust you in urging to create new jobs when we know you will immediately raise taxes on those who do create new jobs. Truth? Of course you will.

Do you think we’re stupid?

Oh, and it’s also hard to not mention that following the “bump in the road” comment, came yet more undermining-of-reality: a declaration by Ms. Pelosi that “if not for the Obama Administration, things would be even worse.” Now THAT is truly laughable!

 Lest we forget:

It was you who inherited an economic molehill

and made it into a mountain of financial disaster!

A 3-year-old can connect the dots: It’s the Obama Administration that’s made and continues to make the economy worse. Why is it so incredibly impossible for you to face facts, own up to your errors and move this country forward by honoring the input of small and mid-sized businesses and their owner/operators.

They know how to solve the economy. You don’t. Will you persist in pretending until the week before Americans rise to make a difference on November 6, 2012? That may be too late, even for you!

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Your salespeople may be

costing you more

than sales!

Not unlike a new puppy, new (and old) salespeople who aren’t trained properly are likely to mess things up. In the end, they’ll cost you more than sales. Remember it’s your name, your image, your integrity, your authenticity, and your reputation on the line every time one of them opens her or his mouth or taps out a keyboard message.

 _______________________________                                                     

For your (actual, but names changed) Scenerio Pleasure . . . 

“Good Morning.Thank you for calling B. Bigg Sportswear. This is Sally. How may I help you?”

“Hi, Sally! I’m Larry from LLL –that’s Little Losers Limited– and I’m looking for B. Bigg, please; can you connect me?”  

“Er, no, B. Bigg is not here. In fact, ther…”

(Stepping on the end of her sentence) “Well when will ‘B.’ be back?”

(Realizing she has a sales spammer on the line, and smiling, since “B. Bigg” is a fictitious brand name) “Oh, eight and a half weeks!”

She chuckles and starts to explain that she’s kidding, but Larry interrupts her again . . .

“Alright,well, since I met with B.Bigg downtown there the last time I was in the area, I’ll just call back then; no need to leave a message.”

“Right.Well you have a nice day, Larry from LLL!” (now laughing to herself as she hangs up since –on top of there being no B. Bigg– the “town” has only 450 residents in it and the only place to meet is the gas-station-convenience-store).

Sally can’t wait to tell Mr. Star (company president, and retired world-class athlete with lots of industry connections) about the call. He will no doubt comment on how befitting Larry’s company name is.

_______________________                        

We all know about no such thing as a second first impression, but how often do we take the trouble to monitor the first impressions our salespeople are putting out. Appropriate, targeted, perceptive training short-circuits these “moments of no return.”

So, what’s the solution? Be –and stay– on top of your salespeople until you are confident that they are representing you and your business in as professional a manner as you want them to. This doesn’t mean “get on their case.” What it means is to make sure you provide them with the proper training (and re-training) and support — ongoing!

In life and work,

one-night stands never work!

A bad economy is not a legitimate reason to slack off in this pursuit. Just consider where you’d be without sales and with a bad reputation. Reinforcement at every level is critical in sales management.

If you are too busy owning and operating, or if you’re just not cut out to be a sales manager, go get one. Get the best person you can find –NOT the best salesperson — the best sales manager.

Great Salespeople Do Not

Make Great Sales Managers!

Some outstanding resources you can count on to steer you in the right direction:

Doyle Slayton www.SalesBlogCast.com

Jonena Relth www.TBDConsulting,com

Meredith Bell www.YourVoiceOfEncouragement.com  

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Thank God It’s Monday!

“TGIM” is what separates entrepreneurs and leaders from the “TGIF” corporate suits and government flunkies.

If you’re not excited about starting each new workweek, remember that you’re an entrepreneur. God didn’t put you on Earth and help you get your business to the place it’s in, so you could whine and complain and blame and be a doom and gloom person. Well?

You are doing what you’re doing because:  

A) you have a good business idea (or inherited one) that you believe in, and

B) you have proven time and again in your life that you have the guts and gumption and instincts to make it all work.

So stay on top of it and keep making it work.

Easier said than done, says you? But the economy sucks, says you?

Yes, the economy sucks only slightly more than the narrow-minded, misdirected, inexperienced, pathetically incompetent leaders who have run our nation’s government into the economic quagmire that pulls like quicksand at the heels of every American small business.

The central issues are PRIORITIES and POLITICAL AGENDAS:

• Government preoccupation with globalization over —instead of— shoring up American job-creating entrepreneurial ventures.

• Government preoccupation with all things “green” over —instead of— facing the reality of continually growing unemployment lines fueled by skyrockerting gas prices and the resultant crunch on shipping, transportation, and food prices.

• Government preoccupation with “fairness” to everyone who slides into this country –legally or illegally makes no difference– because those people will be forever grateful and pay back government benefactors with their votes –legal or illegal makes no difference– instead of tightening and enforcing immigration laws.

• Government interference, over-regulation and unmerciful taxation of small businesses runs rampant instead of supporting and encouraging American businesses with meaningful tax incentives to create jobs to turn the economy.

Okay, so American Government leadership is clearly among the world’s worst, but you know what?

You can still make it work in your favor.

Here’s a quick 10-point checklist of ideas that may spark a winning action for you to make your ideas fly:

1. Read Leadership (the book) by Rudy Giuliani.

2. Take a rest day. Do something constructive, but keep your brain and body away from work for 24 hours.

3. Talk with two 70-year-olds and three 7-year-olds about what’s important in life.

4. Take some deep breaths, and build more of them into your daily existence.

5. Pray!

6. Recognize that your every move is a choice.

7. Offer to give a guest lecture or lead a Q & A session on business startup challenges at your local high school or nearby college.

8. Read two dozen assorted one-sentence Twitter posts. Think on them.

9. Take a walk on the beach or in the woods. Pay attention to what surrounds you.

10. Be thankful for all that you have instead of worrying about what you don’t have.

Time’s a wastin’

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

Going under

and around

business problems

guarantees no solution.

Unless you tackle troublesome issues head-on, answer questions and respond to your messages promptly, you can be sure they’ll still be around on your next visit, and will no doubt have gathered velocity, weight, and momentum while awaiting your return.

Okay, easier said than done, right? Well sure, if you choose to make it hard on yourself. You can be certain that if you consciously or unconsciously choose for something to be hard, it will be. “Yes, but…” you start to reply. Don’t choose to “yes-but”; choose instead to get on with solving the problem.

Then, no matter which way the chips fall, the next step is to choose to get over it! (Because dwelling on what did or didn’t happen is itself a problem –an interruption– and can become worse than the original.)

There is no time in either life or business to dwell on what did or didn’t happen. We all root for teams that lose, but by mentally and emotionally hanging on to a loss, we actively set ourselves up to be losers ourselves. Wishing and hoping are childhood fantasies that accomplish nothing. Only action speaks.

Only by taking action steps can we expect to have the possibility of a favorable outcome.

“Well,” says you, “I can’t always jump on every problem that comes along. It’s too interruptive. And I already have too many interruptions to deal with every day!”

In case you’ve somehow missed what I’m about to say in response, let me be loud and clear about it:

BUSINESS LIFE . . . entrepreneurship, management, ownership, partnership, counseling and consulting, investing and lending, designing, inventing, innovating, creating, being engaged with any form of business . . . IS: One big interruption after another. But it’s why you get the big bucks!

One big interruption after another. People knock on your wall, waltz into your workspace, call you on the phone, slip notes under your door, send you 347,000 emails a day, throw pebbles (bricks?) at your window. They step up to your breakfast table, lunch table, dinner table, meeting table, and call to you under the bathroom stall.

Sometimes it seems that all of these things are happening at once. It’s your job to separate, sort out, prioritize and respond. And even as you perform these functions, yet more interruptions are bound to occur. This is also why we all need some time away once in awhile.

Small business owners notoriously deal best with turning interruptive problems into productive opportunities. Corporate types expend all their energy analyzing every interruption that comes along. They use all forms of committees and groups and teams to do this, but analysis paralysis is the byproduct.

Got Government? Government sleeps and sweeps stuff under rugs hoping it will just go away, or that someone else can solve the problem at hand so that government can step into the spotlight and take the credit. When everything’s under the rug, nothing is really “interruptive.”  The rug just gets hilly in spots. And productive, it ain’t!  

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

HAPPY EASTER AND

HAPPY BLOGBIRTHDAY!

For you who have been with this from the beginning (April 24, 2008), and those who have joined and visited along the way, thank you so very much! I hope you will continue to visit, comment, subscribe, and urge your business, personal, and professional growth-minded friends and associates to stop by. And please comment or email me anytime: Hal@Businessworks.US. Following is an updated version of a post from April 24, 2009.

— ————————————-

“I am me. In all the world,

there is no one else

 exactly like me. 

I am OK!”

–Virginia Satir

     Run your own business? Post the above 18 words on your dashboard, mirror and refrigerator . . . Why? Because even entrepreneurs need reassurance, and especially when economic uncertainties have a way of making us all feel like too many things–often including our selves–are sometimes NOT okay.

     Have you ever felt like that, or am I just imagining it? Have you felt like that more in recent times than in the past? Do you sometimes think maybe the news media is trying to sink your ship by heaping negative economy stories on your already overburdened shoulders?

Does it start to feel suffocating?

Do you step back every once in a while and start to question your own self-worth?

Get out of it!

Rattle your cage!

Change the channel!

Shut down the news!

     Do you really need to take the murders, muggings, accidents, freaky and bizarre incidents and people, and the incessant dwelling on negativity to bed with you every night? Do you really need to wake up with it every morning? 

     What would happen if you shut it all down for a few days and used the time instead to relax your brain and remind yourself how truly special and unique you are? Do you really think you would miss much? If you have doubts, take a quick trip (to the library or on Google) through past newspaper headlines.

Go back 20, 50, 100 years!

Surprise!

The names and locations change, but the stories are mostly the same.

It will be like missing a week of General Hospital.

Nothing new goes on.

     As a sort of sports version of the old expression to do reality checks by pinching yourself, I don’t recommend the method former baseball slugger Bobby Bonilla used to practice, but the idea worked for him; every at-bat, he hit himself on his helmet with his bat just before stepping up to the plate. You can be sure it helped him focus his attention.

     SOMEthing that only you know about can be a “focus trigger” for you. Take a minute and think about that one thing. What snaps your awareness back when your mind starts to drift? Figure it out and use it more.

     Snap your brain back to the reality that YOU ARE UNIQUE. That awareness, and following the path of reality that it conjures up, is discovering that YOU are your own best Small Business Stimulus Package.

     In other words, get yourself cranked up, and keep yourself cranked up. It’s catching, and others –internal customers (like associates, employees and vendors) as well as external customers will respond in ways that bring you more business.

     Remember that what you love doing best is what you do best, and appreciating your self more will help you succeed at doing what you do best. Now THAT’s a stimulus package!  

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Hal@Businessworks.US or 302.933.0116

 “The price of freedom is eternal vigilance!” [Thomas Jefferson]

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!