Tomorrow

is the 2nd day

 of the rest

   of your life!  

So, “business as usual” is an expression left over from the days of yore. Get rid of it! Click on Delete! There is no such thing anymore. No business that’s managed to survive this long into this dying quail economy has a “usual” anywhere on its plate.

This is especially true given The Great Global Warming reports whose noteriety earned an infamous Nobel Prize on the cusp of all the extreme cold temperature onsets. 

I mean, consider that business climate (as we used to know it) has been under crippling storm interferences from the Nation’s capitol, and from deadly mass media manipulations blowing out of Boston, New York, Philadelphia, and Baltimore.

If we look over here, at this gathering high pressure system in the Midwest we can probably trace back its origins to corruption in the Chicago area which was stirred up by former community organizers and regularly energized by “Hollywood’s finest” over on the left coast.

Ah, but you only (and rightfully, I might add) want the bottom line: Will it rain or snow?  

Yes. Depending on where you are, at least one and maybe both!

Whatever you’ve suffered to date in trying to keep arms distance from the incompetent government’s meddling hands and from the pathetic examples set by America’s corporate giants, is bound to get worse before it gets better. But it need not get worse for YOU! That’s your choice. You have the ability to stay in control of your ship and steer it through the coming storms. 

It will take some preparation and a vigilant sense of readiness, but you know what? You’re a pro at that! You’ve proven it by getting this far. Take time this week and next to enjoy your family and rest your business brain. But don’t hang up the phone. This is the most ideal period of the year to think about direction instead of survival.

Map out where you’re headed. Check the long-range weather reports and plan course corrections accordingly. Start to look at the prospects for added revenue streams that do not stray too far from your basic business. Begin piecing together a branding strategy and approach that can take you one step up on the competition.

Look a little harder for the opportunities that are there in the corners, the ones you might have passed over before you restructured or streamlined operations. You may have to “knuckle under”! That’s an expression that does still apply. Here’s another:

Open minds open doors.

Pay attention to proper, productive goal-setting. Pay attention to your SELF and your stress levels and your health (because the best open minds and open doors in business mean nothing if your body locked up and shuts down!) Stress, today, may not be greater than in other generations, but it’s certainly quicker, so you need keep pace –and set the pace– are you ready? Set? Go!

  # # # 

302.933.0116   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

Is what you’re doing

right this very minute

taking you to where

you want to go?

You run your own business, or a number of businesses. You know who you are. You know you’re an entrepreneur but you don’r readily admit it. (Why? Maybe it just sounds too fancy-pants?) Anyway, what matters right now is that you step back for the couple of minutes it takes to read this, and pat yourself on the back!

What’s the backpat for? You deserve to appreciate yourself for believing in yourself. And you should probably get a medal for keeping your ego in check enough to engage the “missing ingredient” help you need from those with the expertise to excel at the tasks you never mastered.

You haven’t been squirreled away this winter assessing your past business moves and decisions and carefully figuring your next game-plan strategy for the rest of 2011. 

I know this because I know if you are truly the stuff entrepreneurs are made of, these are things you ordinarily do weekly, if not daily or hourly. 

While others (government agencies and corporate types) are racking their brains with strategic planning exercises, you are just charging ahead — testing and trying new ideas and new twists on old ideas. You do this trial and error thing all year long because there’s just not enough time to take your advisory board on a retreat weekend, or lock up in some hotel room for days of chit-chat. 

That’s time that could be spent doing stuff, right?   

In fact, odds are you hate to think about or planning anything farther out than about 60-90 days. You prefer not thinking past 30! And you’d rather get in and out of a convenience store with breakfast to eat while you drive than sit down in a restaurant for more than 15 minutes, or –unless you’ve a home-based business– have to gulp coffee ‘n egg sandwich at home and then waste time cleaning up! 

Shopping trips you actually enjoy are probably limited to Staples, Office Max, Lowes, and Home Depot. I say all this just to let you know I get it. I got it. And, you, as independent a cuss as you may be, are not –surprise!– alone. I’ve been working with entrepreneurial whack-o’s like you most of my life because I love the challenge, high energy, enthusiasm, and turn-on-a-dime response level.

What’s important to know is that YOU,

and others who fit chunks of this profile

I’ve outlined, are the catalysts in society

that in fact make the world go around. 

If it was not for you and other dreamer/doers we would surely no longer be a (at least partly) civilized nation on this fragile planet. There simply would be no industry or marketplace or culture or technology to speak of.

Now with all this positive fluff floating around, it’s also important that –to be and remain successful– you maintain a balance with reality. This means you need to be forever vigilant about  recognizing one extremely critical entrepreneurial business factor. 

The foundation of your business rests squarely on shifting sands, and the stability of your enterprise is only as strong as your ability to remain flexible enough to shift when the sands shift. 

Those who entrench themselves thrive only in corporate environments that lack this balance and awareness. And you can only maintain your own ability to go with the flow by staying focused on which ways the moving targets move. 

Is what you’re doing right now with your business growth, development, and presentation of itself (how it communicates its messages) keeping a step ahead of the pace within the universe of business you’ve chosen? 

In other words: Are you making the best possible, most-in-demand kinds of (for example) pizzas, with the best possible ingredients, for the market you most want to capture? Are you presenting them at the price and service level that will usher in the sales you need to generate the profits you want? What do you need to do differently?  

REMEMBER:  Shifting sands work just fine when you’ve got a four-wheel drive vehicle, can deflate and inflate your tires according to how packed the surface is, have a couple of pieces of planking with you in case you get stuck, and are constantly monitoring wind, tide and precipitation (where appropriate), temperature and other weather conditions.

Stay alert.  Don’t get hurt.  Build bridges, but don’t burn them.  Make sure the risks you take are “REASONABLE.”  Always imagine a “worst case scenario” before you act. 

Your energy and the people around you in your life are your most important assets. 

Protect them by keeping on top of your stress, not under it!

~~~~~~~~

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

 Know someone looking for work?

Send this post along as a 

reminder of HOW to look.

As editor of a 100-page JOB HUNTER Action Guide for outplacement counseling, and a former professor of career development, I have three critical observations to share with today’s desperate job search market:

1. Learn what you have to about yourself, and about how to manage your stress (take some deep breaths) effectively enough to not allow others (anyone, really) to pick up on your desperation feelings.

No one wants to refer or hire a person who’s busy scraping and scrambling to stay alive.

So even if scraping and scrambling is in fact what you’re doing, pack it away when you start each day. Keep your mind on positive thoughts even when you’re staring negativity in the face.

Surround yourself with positive people and positive experiences every chance you get. This includes the TV shows you watch, the music you listen to, the emails you send and FWD, the room(s) you live in, and the things you read.

2) If you’re not on Twitter, figure it out. Do it. It will force you to be concise, think on your feet, and be responsive. It will provide job connections and opportunities you won’t find in your local newspaper or even in key industry publications. If you keep your Twitter account (which is free) and activity focused on getting a job and on being social without over-indulging in chit-chat, there IS payback.

When you go back and forth on Twitter, and gain confidence that somebody out there loves your comments (called Tweets), you will simultaneously be training yourself to think and communicate in resume terms.  Your resume will get tighter and more impressive as it gets Twitter-streamlined.

Twitter’s 140 character per Tweet limitation is like boot camp for your job hunter brain.

Your interviewing process will likewise benefit by the 140-character discipline habit because you will start getting to the point of what you are trying to express quicker, and more simply. Bosses want responsive, uncomplicated job candidates. Long-windedness and fat vocabularies are great if you’re looking to be a politician or librarian, but send out the wrong signals otherwise.

3) No matter what your background or skill set, and no matter what the job you seek is all about, you must recognize that you and you alone are –in the end– the one who has to land the job. No resume writer or career coach or counselor can do that for you. That means one thing: You must learn and practice everything you possibly can about marketing because you are marketing yourself!

Your resume needs to accomplish one task only. And more than one page (unless you’re seeking a professional position requiring a CV) won’t cut it!

It must get your foot in the door. It must land you an interview.

More than one page says you don’t know how to be concise and you don’t know how to prioritize, and you don’t know what’s important. Most interviewers throw these out without a glance.

You need –like a professional marketing program– to play out EVERY contact, THANK every contact, and focus on AIDAS: Attention, Interest, Desire, Action, Satisfaction . . .

• ATTRACT ATTENTION (with your demeanor, not flamboyance)
• CREATE INTEREST (by HOW you present yourself –format, as well as WHAT you present –content)
• STIMULATE DESIRE (by demonstrating your own desire for the challenges and opportunities, not the salary and benefits)
• BRING ABOUT ACTION (by asking for follow-up, a test period)
• PROMPT SATISFACTION (by providing follow-up; this can be tricky; consider consulting a professional career coach)

~~~~~~~~~~~~

931.854.0474 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals!

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

Tired of Reality?

Ache for Fake?

Comes a time for every professional practice and business owner or manager to step up into the world of make-believe, and take a brain break from daily work realities and nightly reality TV.

I’m not talking a week in the islands or weekend at Disney World or some quality after-dinner minutes with kids or pets. These are all wonderful brain breaks recommended for every working human.

No, I’m talking about introducing a new ingredient in your daily schedule. You already read, right? But do you read right?

Are you filling your head with world news, industry news, market news, balance sheets, income statements, cash flow analyses, and all those advice articles: “How To Be A Better Leader”; “Saving Your Business From Financial Collapse”; “Why Motivating Customers AND Employees Is Like Juggling Seagulls”?

Ah, and even in the car, and late night TV, is it more business news?

Are you getting like one of those Washington DC-area C-Span junkies?

There is more to the world and more to your life than that. There is also more to your business than what you absorb from dwelling on business. And what might that be? Try INNOVATION!

Innovation doesn’t happen when you lock yourself up in a closet for a bunch of hours and suddenly come sweeping out with the magical answer (Note this analogy, those of you who retain creative services, which involves the same dynamic).

Innovation, it should be said, ONLY STARTS with a good idea. Ditch-diggers can come up with good ideas. For innovation to set in, you need a brain break!

Innovation means taking an idea

all the way through to fruition.

It requires comprehensive analysis of the product or service, the market, the competition, the creation and production options, the developmental costs and timelines, the human and operational resources needed, and so on and on, up to the point of launch countdown, and projections that go beyond that.

To foster and nurture innovation and innovative thinking requires a different mindset than is typically engaged on any given workday. The kind of free-spirited thinking that you evidenced when you started your business or professional practice or managerial job.

That attitude is not born of trade journals, online and traditional business media sources, or the rest of what you do every day!

Innovation comes about

from a mental shake-up!

It surfaces when you challenge yourself to look somewhere else besides the worlds of reality that cling to your shirtsleeves 5-7 days a week.

Yes, indulge yourself with travel and friend and family visits, and playing with your kids or pets (or the neighbor’s kids or pets). Take more photographs. Paint. Draw. Write. Get out of the rut.

One of the best ways to take this daily journey to increased productivity and innovative thinking is to do more reading — but not business stuff. Stop choosing excuses. Replace some of that reality overload with visits to fantasyland.

Go buy two FICTION books that look interesting to you. You might even find it surprising that you really CAN enjoy a novel. Set aside 20, 30, 60 minutes a day for it!

Anything from comics to Nelson DeMille’s serious humor stories, or Annie Proulx’s probes into America’s heartland, to Harry Potter books (you thought these were just for kids?), Richard Russo’s and Kent Haruf’s mainstream Americana stories, or a good mystery or suspense thriller. Just NOT business. And NOT nonfiction. And shelve the biographies and memoirs.

Your head needs to swim in make-believe. 

Do this conscientiously for just three weeks — your business cannot help but grow quicker and more brilliantly. Dangerous side effects: Your family, friends, and associates will actually enjoy being around you more. And (Aha!) less stress ( !) and new leadership opportunities!

~~~~~~~~~~~~~~~~~

931.854.0474 or Hal@BusinessWorks.US 

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

“Oh, it’s Saturday night

  and I ain’t got nobody. 

I got some money cause

I just got paid…” 

You know that song? Are you singing it right now? Then you know what? Too bad you “ain’t got nobody,” but you’re a lucky boss because it’s not everyone these days who can say they’re getting paid.

If you’re not getting what’s owed you and you own or manage a business, there are other options besides law suits, bankruptcy, or hiring a couple of thugs from you-know-which-State.

This screwed-up economy being what it is, if you haven’t stepped back to re-visit your Accounts Receiveable policies and practices recently, maybe this coming week is a good time to jam an up-dated A/R assessment into your schedule.

You might start with an up-to-the-minute cash flow analysis so you have a sense of the shifting sands.

Next, take a good hard look at what your customer payment and credit arrangements are. Have you adjusted terms to both encourage sales and account for customer needs to avoid major lump-sum payments? Have you done this is a way that also allows you some breathing room? Take some deep breaths

HOW you explore this issue is influenced by the type of business you’re in.

Retail and wholesale operations do not have the same dynamics as manufacturing or B to B. (i.e., what works for a car dealership won’t work for a mattress manufacturer or an IT consultant.) 

Every business, though, has key customers.

And special allowances must be made for theses entities whether you’re drilling their teeth, constructing their townhomes, providing their office supplies or maintaining their insurance coverage.

Will your key customers fold or migrate to lower-priced competitors if you don’t extend them better terms? This need not mean lowering your prices, but it might mean extending payment time terms, or offering special incentives for timely payments. Can you go to a “baker’s dozen” with product sell offers, or with service hours? Take a lesson from construction guys.

Can you put more of a burden for collections on third party negotiators — your bank, finance company, credit and collection firms?  It may be less expensive to bite the bullet and pay for outsourcing help than to drag your staff people, who are inexperienced with the finesse needed to succeed at this task, away from the work they do best.

Careful if you opt in this direction . . . 

Insist that contracted people who actually connect by phone or letter or email treat your customers respectfully and courteously. Be sure you are in control of all interface scripts and personnel. Plant a “secret-shopper” or two on the list to gain a firsthand accounting of how your hired guns perform, and make sure they are honoring your sensitivities. They are contacting YOUR customers, not theirs. 

In their zealousness to earn their percentages, many collection organizations “rough-house” targeted debtors or unleash a barrage of annoying calls from (too often) non-English-speaking callers to the point of prompting backlash, instead of gaining cooperation. 

Okay, okay, I know. It IS Saturday night, after all. So go enjoy. But make a mental note for Monday to check out if the policies and practices you’ve been following are working for you or against you. The same can be said, by the way, for evaluating candidates, so:

HELP SAVE THE ECONOMY November 6th, 2012.

Vote to move small business forward… Support 

those who endorse free market competition and 

 job creation tax incentives for entrepreneurs! 

____________________________________ 

302.933.0116    Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

8-Week-Old BREEZY

Here’s the BIG little news… After 9 hours of driving, this little guy (an entrepreneur for sure) has joined TheWriterWorks family. Locating his birthplace (Shade Mountain in Beaver Creek, PA) and meeting his parents (Bichon Frise “Susie” and Sir Charles Cavalier Spaniel “Pogo”), plus sharing the holiday weekend with the world’s three greatest grandchildren took precedent over blog posts.

I decided to give up my dedicated blog-writing time, which interrupted Saturday, Sunday and Monday night posts. Sorry ’bout that, but delighted with the choice I made of how to spend that precious time.

First off, the drive was great, and so was the colorful leaf scenery. Plus guess what? The inspiration that comes with spending quality time with children and with taking some time off from work: priceless.

You know the song, “There is nothing like the real thing, Baby…”? Well, there is also nothing like a “TIME OUT!”

The business of managing personal pursuits is to get the most out of your time away from work. And, in the end, how that time is spent will put you a step ahead of every other entrepreneur who chooses instead to bury her or his self in work, while never lifting his or her ostrich head up out of the sand.

Taking TIME OUT puts control back in your hands and deeply increases your odds for achievement.

True entrepreneurs play

as hard as they work.

But few business owners and managers like the idea of taking that time off. After all, it takes planning. And entrepreneurs hate planning. And trust. It’s hard leaving your business in someone else’s hands — even when you know that person is capable, and reliable, and responsible, because that person is not you, and because it’s your baby. No one else can do stuff the way you can, right?

But there comes a time for

trusting the babysitter.

(And there definitely comes a time to rest and rejuvenate.)

For corporate moguls and mindless government employees who have no greater responsibility beyond earning  enough recognition to justify paychecks, this discussion must feel as useless as a mosquito invasion. But entrepreneurs know exactly what I’m talking about. It’s called resting your brain. And a rested brain innovates like no other.  

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

When you attack

a person’s self,

there can be no resolve.

One of life’s hardest lessons for every business owner and every manager is to always criticize behavior, never the person at fault.                                                        

“I don’t like the way you handled that customer and here’s what I suggest . . .” is a lot more productive and easier to swallow than “You moron! Why did you send that customer to our competitor? I can’t believe you’re so stupid!”

The assumption here of course is that because you and/or your business is invested in every employee, it’s important to help keep those investments on track and growing.

Step ONE is to nurture and protect and ensure the individual human being that lives inside the employee facade or uniform. You will never achieve these ends when you are critical of the person.

It is indeed true that this process is not necessarily an easy one, particularly when you may be dealing with a hostile, or relatively incompetent individual, or someone who has just committed a colossal screw-up.

But keep reminding yourself that your behavior –as well as the one you criticize– are both the result of a conscious or unconscious choice.

You can, in other words, choose to make the situation a difficult, stressful and nonproductive one

. . . or choose for the approach and the outcome to produce a win-win for both parties 

But –again– if the employment investment is worth protecting, then you need to bite the bullet, take some deep breaths, and accept that your role must be as a calming influence, a patient and understanding teacher. Hand-holder? No! Warm, fuzzy pardoner? No! But not confrontational either.

Taking the middle road need not be a torturous trek. And, in fact, it can be a learning experience for both you and the person whose behavior you need to address. 

Look at the prospects of confronting some unwanted behavior as the unique opportunity it is to help a valued employee become more valuable and to notch off another credit level on your human relations resume.

Ask not WHY something occurred. Instead, focus the person involved with improving her or his process. Deal with WHAT can be done and keep it specific, and hand the problem-solving back to the problem-creator.

“What three things can you write down for me on  a piece of paper before you go to lunch that you think will be the best steps you can take to avoid this kind of behavior in the future?  

Oh, and keep the ALWAYS RULE in your back pocket: ALWAYS praise worthy employee behavior in public, and ALWAYS criticize unwanted or unworthy employee behavior in private.

Go to great lengths to insure this ALWAYS RULE and you will quickly gain or enhance the kind of reputation that will increase sales and business growth (yes, even in a bad economy!)

 # # #

Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

The Business That “Glows”

Together Grows Together

NO, power plant jokes aside, this is not just an empty little quick-fix message for entrepreneurial leaders, business owners, managers, and sales professionals.

First, it’s not “empty.” Second, it’s not “little.” Third, it will fix stuff quick, but it’s not a “quick-fix” remedy. And fourth, it’s not limited to  entrepreneurial leaders, business owners, managers, and sales professionals.

It’s something for everyone. In fact, please do share it with your family!

YES, like the classic stress management post take some deep breaths — this message works for families and friends as well as bosses and employees. No age limits, health restrictions, or strings attached. And, by the way, no charge.

Do some little thing that you usually

do every day in a different way…and

 see what you learn about your SELF. 

You typically start your daily shower, scrubbing under your left arm? Start under your right instead. Decide how it feels to be changing your routine. You usually travel the exact same route to work or school or a transit hub? Take a different route tomorrow. Note to yourself how it feels. What do you experience that’s different? New?

Perhaps you run straight to your emails or leave them until the evening? Try bunching them up a half hour before lunch and a half hour before quitting time. You’ll be more likely to make quick decisions and quick responses and not get tangled up with them for hours 

Why does any of this matter?

• Because the more you learn and can know about your SELF, and why you do and say the things you do, what feels right, what feels comfortable, and why, the more effective you will be at dealing with other people and interruptions and unplanned-for events (sounds like most of life?). Guess what the end-product is? Doesn’t self-discovery make you glow?                                                                  
• Because the more you can prompt yourself in small, seemingly insignificant ways to try new behaviors, new ideas, new directions, the more you are priming the pump in your brain to think and act more innovatively. Guess what the end-product is? Doesn’t being more innovative make you glow?                                                                             

In other words, changing your physical behavior — even just a tiny bit — can produce a tiny jolt in your brain that opens up some place where you have a crimped hose that is preventing free flow of information that can be holding back those great performances you are capable of, and those great smiles you have that you too often store in some closet.

You have the ability to make things happen for yourself every day, but are probably choosing to have other stuff get in your way. You might not be consciously making that kind of choice, but you can consciously choose to explore a new path or two. You can consciously choose to make more of the kind of difference in life you’ve always wanted to, instead of just talking or thinking about it.

When you choose to work at putting more glow inside yourself, you automatically transmit it to those you are responsible for leading —  and they will rise to the occasion more often and more productively. The business will glow. The business will grow.    

www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

Is There a Crack in Your

Business Liberty Bell?

Dear Ship Captain:

Maybe your people were never at liberty to learn how to hold on to customers when economic seas got rough? No, bungee cords are not the solution! Giving your people the freedom and incentive to learn is the solution. Why now when every penny counts? Because every customer counts! And the bigger the waves, the more widespread the sense of panic — for your customers and customer businesses as well as for your own.

Your customers may not be in the same boat 

. . . but they’re in the same boat!

This of course doesn’t apply if you’re working in a cushy, tax-dollar-supported government position — one of those newly-created jobs we hear about that are simply adding to our catestrophic national debt. (Sorry, had to get that dig in because, regardless of who did what to whom or who blames whom, the fact remains that those artificial “new jobs” are a large part of why things are the way they are.)

Bottom line is that you have to know that being in the same boat as your customers (and your neighboring and affiliated businesses) translates to the need for teamwork in order to survive in storms, and help ensure that every one’s rowing in the same direction. (You’ve seen the Olympic motivational poster: TEAM…Together Everyone Achieves More. It’s true in business too!)

What can you do about weathering this storm

beginning first thing Tuesday morning?

How can you take a firm foothold of quiet leadership? How can you promote and foster teamwork between your own unsteady business and your nervous or floundering customers who may be on the cusp of giving up their loyalty to you, in favor of less expensive products and services?

The first answer: SET AN EXAMPLE. Show your employees and your customers (and other businesses) how to lead your common interests out of the darkness. Sure you have a vote in November, but that’s 60 days away and, even with sweeping changes, it maybe another year before any entrepreneurial-job-creation relief surfaces. (This may help you get started: http://bit.ly/bo3ZJy)

The second answer: FIRST AID. Give your staff a “refresher” crash course on how to trip over yourself trying to delight every customer and every prospect. Keep reminding them to treat every business visit and contact the way they would want their closest family and friends to be treated. Make sure that “The Customer Is Always Right!” is not just a token expression.

Check out an A-1 classic customer service training video entitled “Give ’em the Pickle!” with Bob Farrell http://bit.ly/gD1b6

Develop an incentive planor program that rewards exceptional customer care efforts. Keep in mind that cash is not always the best or most sought-after reward. Read up on Maslow’s Hierarchy of Needs motivational theory; it works. Start with Net MBA:  http://bit.ly/mKk7D Scroll to “Implications for Management.”

The third answer: LONG-TERM CARE. There are many competent training organizations that specialize in customer service and customer relationship development and management that you can contract with for ongoing or quarterly session programs. Annual and semi-annual efforts are a waste of time and money. Here are two of the best resources to contact: 

Consider a customer-centric “Train the trainer” style leadership program from an organization like TBD Consulting (contact Jonena Relth) www.TBDConsulting.com for options that can bring your designated human resource person up to speed to be able to run ongoing in-house programs.

Another strong alternative –and one that can work independently or in concert with a program like Jonena’s– is Pro-Star (contact Meredith Bell) www.ProStarCoach.com –an exciting new way to provide every employee with their own individually customized computer skill development training and follow-up program, one that also allows for each participant to communicate regularly with her or his hand-picked skill development support team. 

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

Do You Hate

What You Love?

 NOTE: This blog article was originally posted two years ago in August, 2008. I have elected to repeat it here today because it touches on some sensitive leadership issues that have surfaced for a number of small business owners I’ve heard from recently.

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!