OVERWHELMED?

Make Decisions.

The most overwhelming thing about being overwhelmed is getting your decision making mechanism activated. The holiday season gives rise to getting your personal leadership gears stuck. People to see. Places to go. Events. Gifts. Special meals. Family reunions. And always, there’s business and career. So much to do and so little time.

“Personal Leadership”? Yes, I did mention that. As in leading your SELF  through all the excitement, clamber, congestion, over-indulgence temptations, and disheartening year-end assessments, to a place of reckoning.

That translates to getting UNstuck by getting back in touch with your ability to prioritize and make decisions. There’s really no place else to start except with yourself. If you aren’t healthy and moving forward, how can your business be?

Here’s an old standby method that always works and will help you get UNstuck now. . .

START by listing the 6 critical personal leadership categories at the top of your Word page or Excel grid or piece of paper: spritual, intellectual, physical, emotional, mental, financial. Then itemize random points/parts/ issues that need attention under each heading. Maximum 3 minutes for each column. (If it takes longer to think of, it’s not critical!)

Then, consolidate all items that can be addressed in a bundle fashion or that may represent duplication of effort.

Next– and always with the understanding and expectation that priorities can change in an instant– assign priority number values to each item in each column. Maximum 1 minute per column.

NOW, assign * or ** or *** to each #1 item in each column, then to each #2 item, etc. Take *designated #1 item and attack it. NOW. When it’s done, move on to *designated #2 item, and so on, through **designated #1 items, etc.

Always be prepared to re-prioritize based on what may end up in your face that changes the circumstances. The trick is to use determination and stick-to-it-ive-ness to take each challenge to a point of resolution before moving ahead to the next one.

When you clear the decks of issues that jam up your personal leader-ship skills, go for the rest of the overwhelm. You will be enormously more successful at business, career, and family leadership when you simply start making decisions about how to first deal with you so the rest of what you do is coming from a position of strength, and a true leadership posture.

Oh, and take lots of deep breaths and make it fun whenever you can. Those are choices, you know.

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Hal@Businessworks.US    302.933.0911

FAULT AND BLAME

 DON’T MAKE SALES!

Here we sit, small business owners, managers, and entrepreneurs, on the day of the first 2012 Presidential Debate. We are seething with anger, frustration, disappointment, and stress over what has and hasn’t happened since the last 2008 Presidential Debate. We blame it all on the political candidate we least agree with. And the harder we blame, the more we lose.

We have seen our businesses and personal finances go every direction except up.

We have become more outspoken about that, especially as we’ve seen respect for America’s military and America’s job and housing markets collapse . . . and food and gas and transportation prices explode through the roof! Normally free-spending customers have become suddenly frugal and stoic. All of that must, after all, be somebody’s fault.

But let’s be honest with ourselves here. How much real fault sits on our own shoulders for not planning properly, for not adjusting our business and professional practice development strategies appropriately, for not having solid contingency plans in place? It’s true that some circumstances prevent proactive business management. But many do not.

The way I see it, we have indeed had pathetic government leadership, but aren’t we just as much to blame as anyone for not keeping our own businesses fluid as they slid sideways across the top of shifting sands. After all, we chose to stand there in the first place. With that commitment, comes the responsibility to be flexible and stay forever on the alert. Am I alone here?

I’m not suggesting that going with the flow is easy. But, with a small business, it’s essential.

And that means staying tuned in to government screw-ups and broken promises because they will–in the end–affect where, when, and if you grow… or even if you survive! Easy to “Tuesday morning quarterback,” yes, but we’re looking at a lot more shifting sand before we see solid ground no matter who gets or doesn’t get elected.

It took us time to get here; it will take time to get out of here. So, there’s no time like the present to reassess your branding efforts, to initiate an overhaul of priorities and to inject time and expertise (necessary business growth ingredients that no doubt feel unaffordable) into monthly, weekly, and daily schedules.

That investment alone can make the difference for you no matter what happens on November 6th. And hopefully something will happen. The bottom line:

SALES MAKE BUSINESSES GROW.

FAULT AND BLAME AND PROMISES DON’T MAKE SALES!

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P L E A S E   N O T E   N E W  D I R E C T   P H O N E   N U M B E R

HAL ALPIAR Writer/Consultant 302.933.0911 TheWriterWorks.com, LLC

National Award-Winning Author & Brand Marketer – Record Client Sales

Open Minds Open Doors

Real Entrepreneurs

Don’t Waste Time.

There are those who will undoubtedly be late for their own funerals, but they are not entrepreneurs. True entrepreneurs live to be early for everything. It’s a reflection of their eagerness and enthusiasm. It’s also a function of knowing that they only get one chance at a first impression, and don’t want to risk screwing it up just because of some lame excuse for not being on time.

Ah, but it’s not all that simple.

Most entrepreneurs, it seems, strive to

be early for appointments, presentations,

meetings, sales calls, and other events,

. . . but they don’t know HOW to wait! 

They jitterbug around the lobby; fidget in line; make dumb phone calls; play games or work on puzzles; watch some locked-in, mindless network TV channel in the waiting area; strike up a conversation with the nearest fellow-waiter or the receptionist; prissy-up in the restroom; wait in the car while reading the newspaper; or sink into some nearby seat and watch the world go by.

What’s wrong with this picture? Wasted time. Instead, we can make the most of waiting time by planning for it. Well, that may be easier said than done for some, but the truth is that those who make the most of every spare minute succeed more often –and this is not to suggest being rude or antisocial about it, or not to take advantage of some no-brainer down time opportunity to relax.

It is simply a suggestion that more can be done with the thousands of hours we spend in our lifetimes, waiting. . Lawyers get paid for creating delays. Corporate people get paid for doing only what is exactly defined to be done. Government people get paid no matter what they do or don’t do. But when we run our own business, time is money. Strong productivity leads to rapid success.

And, needless to say for the benefit of those who have recently suffered the unexpected loss of a friend or family member, but worth the reminder for those who’ve been more fortunate: life can end in an instant and we only go around once in life. It’s not myth: life on earth is short indeed.

So, making the most of time because “time flies” and “time is of the essence” and “he who hesitates is lost” as my father often lectured, are all legitimate notions, but –more than that– they represent an unofficial credo for entrepreneurship and entrepreneurial pursuits. It’s all about having a sense of urgency!

Full circle around, now, leads us back to the HOW part. HOW can we make the most of waiting time? What’s that comment up above about “planning”? Let’s answer the questions with questions: How much more successful could you be if you used waiting time to make notes about a new business strategy? A new line extension? A new revenue stream? New sales opportunities?

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Hal@BusinessWorks.US   931.854.0474 

Open Minds Open Doors

Does Your Mission Statement Have Vision?

Just because the media and politicians tell us the economy is getting better? Just because we’re looking at a healthcare reform that has absolutely nothing to do with healthcare and everything to do with costing business more money? Just because enemy combatant terrorist situations surface from those we’re told are not really terrorists, and from circumstances that we’re assured do not exist? Just because global-warming hoaxers have us running to refrigeration investments?

~~~~~~~

We’re probably feeling like confusion is nothing new, right? So why not live with a little more?

Well, here’s why: The business you own or manage doesn’t need to be as misguided and convoluted as politicians and the media. Remember they get paid for creating confusion. Your success depends on keeping things simple.

Keeping things simple starts with a foundation of mutual trust, an integrity attitude, tenacious awareness, and consistent hard work.

First off, don’t let anyone tell you to work smarter and not harder. That’s baloney! Every business success comes from hard work. Next, don’t let people confuse you about the characteristics and values of Mission and Vision Statements. [No, they are NOT the same!]

A Mission statement is essentially a declaration of intent, challenge and pursuit. It is your goal statement that clearly and succinctly explains what you plan to accomplish over what specific period of time and by what means. It is action-focused. Its ultimate success will be determined by the extent to which you cultivate mutual Trust among those you work with and oversee.

And, like every meaningful goal, your Mission Statement needs t0 be specific, flexible, realistic, have a due date, and be in writing. [Without all five criteria, you’ve nothing more than a fantasyland wishlist!]

A Vision statement is a heart-and-soul summation of where you see your business in 5-10 years. It is a picture you paint in your mind and share with others. It answers the question: If you succeed in your mission, where will you be? Its success is determined by your practice of —and ultimately your reputation for— high Integrity on a consistent day-to-day basis.

Your Vision Statement is a set of words that best describes what you imagine your future state of existence to be, and how you expect (hope) to be viewed by others: your employees, associates, vendors, customers, markets, industry or profession, and community. It is dream-focused. Its primary value is to inspire pursuit of your Mission.

What’s your Mission for next year? What’s your Vision for  five years out? For beyond 2020?

Oh, and in the same fashion that it helps to start ANY mission with 20/20 vision, it is often most useful to put your 2020 Vision on the table (to keep focused on it) while you develop your present Mission (or while you think up the ways to get where you want to end up).

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Hal@BusinessWorks.US

National Award-Winning Author & Brand Marketer – Record Client Sales

Seeing through it all

…maybe, maybe not.

There’s an awful lot of talk in top management circles trending to the favor-ability of transparent leadership, but reality often dictates the need to exercise the exact opposite, at least for certain situations. Two-facedness? Manipulative? Irresponsible? Lacking integrity? Ruling by exception? Well, even open windows do not always afford a clear view.

When every word you say and move you make is public to all around you, it can be inhibiting to decision making that might be for the good of all involved. Adhering to a policy of transparency can instead take on a neurotic life of its own which can prevent meaningful forward motion.

Consider, for example, the advisability of sharing content of investor or prospective investor discussions as they occur, with all employees. . . or, publicly airing the private meeting critique of an under-achieving employee. Actually, many if not most sensitive-type bits of information might best be kept private and only be shared on a need-to-know basis.

We badger government officials to maintain transparency because they are elected and paid by us to represent our interests, and we are entitled to know what they think and say, and how they behave. But business (thankfully, for the cause of cultivating entrepreneurial spirit and the capitalism that fuels our economy) doesn’t conduct itself that way.

Private enterprise shareholders are entitled to know how business management represents the interests of a given company, but not have a say in every issue. Shareholders are instead invested in the integrity of the management that represents the company they are invested in.

Effective transparent leadership may translate to open-door management for many, but even those who take their doors off the hinges have been known to beef up their effectiveness with periodic whispers and private notes. Because sharing everything with everyone can easily create more problems than it solves.

Another way to think of it is simply that not every organization member is capable of understanding areas of specialization beyond what she or he is directly involved with, and to expect that that’s the case is to invite confusion and delay that will block progress. It’s healthy to look at the total leadership picture before throwing all the doors and windows open.

To paraphrase Lincoln’s famous quote: “You can be transparent to all of the people some of the time, and you can be transparent to some of the people all 0f the time, but you can’t be transparent to all of the people all of the time.”

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Hal@Businessworks.US    302.933.0116

 Once more with feeling!

Whatever it is that you have just finished doing —from writing a plan or report to doing a trade or professional show, from introducing a new product or service to handling a difficult customer or investor or partner, or from juggling a tight schedule to finishing up a long-annoying project– can you take your next step with more feeling?

PASSION is inevitably the single most important ingredient in owning and operating a successful business –as it is, of course, in every square inch of marketing (sales, advertising, public and community relations, packaging, promotion, pricing, customer service, and building your Internet presence). And isn’t passion what separates success from failure in all of life?

In business, sports, the arts, and science the differences appear most dramatic because they are more easily measurable than, for example, relationships. Sales, bookings, test results, and win-loss records are pretty clear-cut compared to trying to size up the meaning of someone’s smirk or raised eyebrow or abrupt message. Hmmm, where is the foot pointed?

What took place during your most passionate life and career accomplishments? What snatched you victory from the hands of defeat? How, exactly, did you feel before, during, and after? What was the passion –spirit of performance– that you evidenced at those times? Was that ingredient somehow missing in whatever it is that you just finished doing?

If you answered yes, how did you choose to back off from what you know you’re capable of? Did you decide up front or during the process that it wasn’t worth feeling excited about? How did you choose to pursue it in the first place? So you engaged yourself in a task that wasn’t challenging or wasn’t making the best use of your time or skills?

If the answer is no, congratulations! What specific things did you do that brought you to the results you sought? How can you rally those resources to deliver repeat performances on other upcoming challenges? 

When you can step back after each “performance” to assess your level of passionate input, you are in a far better position to deliver a better performance than when you disregard what happened.

Second, and perhaps most important, is to repeatedly rattle your brain to realize that everything you bring to your performance table is a form of behavior, and (you guessed it!):

BEHAVIOR IS ALWAYS A CHOICE 

It may not always be conscious or evident or intended, but it is always a choice or the result of a choice. If you think about this a couple of times a day, you will almost certainly improve your life and business situations within a week or so. What have you got to lose . . . bad choices and poor performances? PASSION WINS!   

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Hal@Businessworks.US    302.933.0116

ENTREPRENEURIAL

TRIAL-AND-ERROR

BEATS CORPORATE

ANALYTICS!

Small business owners and operators invariably run their businesses –and practice human resource, industry/profession, and community leadership– by trial and error. The trade-off for not following all the latest corporate mumbo-jumbo leadership trends and fads, and time-consuming “time-proven” techniques is instantaneous adjustment.

That translates into what Grandpa always used to say was the most desirable of all business traits: “being able to turn on a dime.” Of course Grandpa ran a five and ten-cent store and could hardly have known that in 2012, no one would much care about a meager dime. It won’t even make a phone call or (Thanks to Starbucks) pay for a cup of coffee anymore.

Only by being able to ‘turn on a dime,’ or ‘shift gears quickly,’ can a business adapt to rapid market changes without skipping a beat. This, of course, may not be so critical an asset for an insurance broker, as for a retailer… or for a repair shop, as it might be for web design or writing services, as just a couple of examples.”

Nonetheless, all the big-time, extravagant methods that corporate muckity-mucks use to justify their existences with overkill assessment processes –from weeks worth of focus groups to statistical analysis paralysis— don’t add up to anything close to what can be achieved with the entrepreneurial respond-adjust/trial-and-error method.

This is not to suggest that all leadership decisions should be seat-of-0the-pants, knee-jerk, shoot-from-the-hip reactions. It is rather to say that the amount of time it takes to plan and analyze every step tends to be proportionally related to failed decision making.

Leaders lead by leading.

No one was ever a successful business leader who spent inordinate amounts of time and energy studying past actions and events, and then planning and worrying about the future.

What separates entrepreneurial success from corporate lethargy is acting out possibilities on the spot, making adjustments on the fly, taking reasonable risks, and living most of the time in the present, here-and-now moment.

Entrepreneurs are invested in making their ideas work, instead of covering their butts and justifying decisions.

Trial and error may produce some black and blue bruises along the way, and probably a great many more than your big-business counterpart will encounter while slogging along through the white shirt and tie quagmire. When the focus is here and now, there’s no time to dwell on errors or worry about where you’re going.

Flexible goals? Yes! Stifling long-term plans? No! . . . Think it. Try it. Do it. Adjust it. Do it again. Make it happen.

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Hal@Businessworks.US Thanks for visiting and God Bless You! 

E N T R E P R E N E U R S H I P . . .

Need A Crowbar

to Separate

Business

From Personal???

If your answer is YES, you are probably an entrepreneur. You probably make yourself so busy that the line between personal and business interests is as inexorably blurred as cataract vision, right? Well, there is hope, and no, it doesn’t have to be laser surgery!

In good times, it’s called “vacation,” and since that probably hasn’t been the case in five years, you may want to call it “taking breaks.” Don’t look so scornful. Taking frequent breaks has been proven to actually increase productivity.

The most successful of two small business owners, for example, doing the same kind of work in the same number of hours, will be the one who takes regular breaks . . . start with not eating lunch at your desk, and getting up and walking around more. Stretching your arms, legs, back and neck is always rewarding. (Try it with your speaker phone on!)

Taking breaks is not an activity that should be limited to leaders or followers, to teams or individuals, to owners or partners or operators or coffeeholics. If you’re a human being, you need breaks in the action! If you’re not a human being, and you’re reading this, contact me immediately (phone and email below) — we can make a lot of money together!

When you’re vaguely aware of getting too fat, too skinny, too lightheaded, too clumsy, too disoriented, too mean-spirited, too ANYthing — before you race off to the doctor, make sure it’s not simply a case of failing to give your body and mind more attention than the tasks at hand. Tasks won’t get done right without being mentally and physically alert.

Looking for “how-to’s”? Put small reminder notes to yourself in your face . . . on mirrors, your wristwatch, your cellphone, your briefcase, your dashboard, your wallet: “BREATHE” or “STRETCH” or “EXERCISE” or “EAT BETTER” or “TAKE A WALK” or “PLAY MORE” — whatever works for you! Ask someone close to you to prompt you, or give you wake-up calls!

Entrepreneurs have a way of muddying up their internal fluids because they believe that they ARE their businesses and if they stop, the businesses stop. This of course is true at many levels, but not overall, and not all the time, and not nearly as much as small business owners and operators lead themselves to believe.

When in doubt, try it. What have you got to lose by taking a couple more breaks every day? Stress? Well . . . 

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Hal@Businessworks.US    302.933.0116

There is no way

to happiness.

Happiness IS the way!

Stop looking for the finish line. Watch your feet. Happiness is not the destination. Happiness is the journey.

If you’re having trouble getting that message, it’s because you’ve consciously or unconsciously chosen to set yourself up to get brainwashed into thinking that nothing of any value exists besides the future. Well, in fact, dwelling on the past that’s over and can’t be changed is equally neurotic to being focused on the future that hasn’t yet come . . . and may never!

This futures mindset is a common occurance with salespeople who live to reach and exceed their weekly and monthly and quarterly and annual goals. Nothing wrong with goals that are specific, realistic, flexible, due-dated, and written. But the blind pursuit of any target that doesn’t measure up to all five of those criteria is simply a futile wish-list chase into fantasyland.

Talk with a car salesperson to get a better perspective on how happiness gets lost under reckless abandon to achieve a rigid inflexible goal at all costs.

If a goal is flexible, for example, and it’s clearly not going to be met, it needs simply to be changed — change the amount, the time period, the process, the methods, etc. Effective goals are not meant to be etched in concrete. Meaningful targets are always moving. Effective goal achievers move with them by glancing ahead and staying firmly anchored in the present.

What makes focusing on the future unhealthy? It quickly and easily turns away from being a positive and constructive direction when it stealthily tip-toes over the line into worry. Worrying is a complete waste of time and energy. It produces absolutely nothing except negative stress which rapidly produces illness.

Okay, you’ll grant me that worrying is worthless, so if that’s the problem, what’s the solution? It’s not a magic answer because each of us handles stress differently. So here’s a list of the most common solutions that most people tend to practice in one form or another. Try what sounds right for you, and what seems practical at the time.

Then keep trying until something works, but don’t quit on yourself!

Yoga; swimming; jogging; workouts; walking; singing; dancing; deep breathing; massage therapy; crafts; playing with a baby; playing with kids of any age; playing with pets; keeping a journal or diary; visiting another close environment (woods, beach, etc.); reading fiction; watching a cartoon; drawing/sketching/painting; fixing a meal (if this is not something you usually do); listening to music with your eyes closed . . .

The point is to know when you’re starting to feel stressed (this can be the most challenging part of the solution) and then to stop whatever you’re doing and do something different for a minute, an hour, a day . . . whatever’s appropriate for you, now.

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Thanks for visiting. Hal@Businessworks.US God Bless You!

“If you think sometimes

  that you just can’t win,

remember that life

is not a contest!”

— Kathy Alpiar

She reminded me of this shortly before her life struggles ended this past March at age 55. She had reminded me of it often over the last 25 years of our marriage . . .  almost always after my face retreated into my hands bemoaning some frustrating situation or another that I had somehow boxed myself into. I’m told everyone does this on occasion?

If you’re an American, you probably grew up with the conviction that everything you had to deal with every day –from school and Scouts to college or trade school and a career to marriage and family raising– was (is) a contest!

Admittedly, in a nation dominated by sports performance and competition at literally every level of life, it’s hard to grasp that “life is not a contest.”

But it’s NOT a contest.

(Workaholics, please re-read those last five words!)

• Life is a gift. It is a blessing. We either consciously or unconsciously choose to embrace it, or choose to waste it.

• Life is a waste when it’s obsessively dedicated to ultimately meaningless, make-believe values — making money, acquiring things, trying to impress, being self-serving and self-indulgent, putting others down, bullying, chastising differences, thinking and acting dishonestly.

How much of our precious time on Earth is wasted each day trying to get even; trying to undermine, manipulate, or represent ourselves as more than what we are; trying to pretend; trying to bait those who are weaker into our arena so we can defeat them or make them look foolish? Can any of that possibly be serving our true best interests?

If the answer to that question about how much time, by the way, is anything more than one minute, it may be worthwhile to think twice about Kathy’s quote. In other words, is our purpose here on this planet to make a difference?

How important is integrity?

Kathy wasn’t suggesting that we all abandon competition and head for some mountaintop to meditate on our navels. Of course we have to be responsible to earn a living and pay our bills. But what she was saying was that there’s a whole lot more to life than having such narrow pursuits d-i-c-t-a-t-e human existence.

Entrepreneurs get pounded over the head with these finger-waving “take time to smell the flowers” thoughts because they tend to disappear into a product/service development zone to the exclusion of friends, family, and many of life’s joyful experiences. They substitute the pursuit of “success” to the exclusion of what’s around them. I know because I’ve been there.

But I’ve come to realize that return on investment is not the sole province of business. ROI has also to do with having an ongoing sense of humor, a conscious effort to cultivate only positive stress, making room in our lives for living, keeping our promises, and being perpetually focused on service to others. Thanks Kathy.

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Hal@Businessworks.US    302.933.0116